Pandanaran Hotel
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Summary of reviewsPandanaran Hotel enjoys a prime city-center location in Semarang, which is highly praised by guests for its convenience and proximity to key attractions like Simpang Lima, Lawang Sewu and a shopping center just a 7-minute walk away. The central positioning facilitates easy access to dining options and the souvenir center, adding to its appeal. The proximity to the airport further enhances its convenience, making it a strategic choice for travelers.
The breakfast offerings at Pandanaran Hotel are generally well-received with many noting the extensive variety encompassing Javanese, Indonesian and Western dishes. Freshly made waffles and pancakes are particularly popular. Despite some criticisms regarding taste and organization during busy times, the breakfast receives commendations for its diversity and the warm attentiveness of the staff, which enhances the dining experience.
Guests appreciate the clean and spacious rooms, which are often described as calming, comfortable and well-equipped with good Wi-Fi. However, there are common concerns regarding outdated decor and maintenance issues, especially in the bathrooms. Some guests report experiences with rooms that did not meet their preferences, such as receiving smoking rooms instead of non-smoking ones.
In terms of cleanliness, the hotel produces mixed reactions. While many appreciate the clean and comfortable environment, there are significant negative remarks about specific areas like the bathrooms, pool and hallways. Reports of cockroaches and unclean conditions in some rooms highlight the need for a thorough improvement in maintenance.
The staff at Pandanaran Hotel receives high marks for their friendliness, helpfulness and warmth, greatly contributing to a positive guest experience. Instances of great customer service and attentiveness are common, although there are occasional mentions of isolated negative interactions.
The pool, while refreshing and appreciated by many for its convenience and pleasant atmosphere, evokes mixed feelings. Although family-friendly and a relief in the Semarang heat, concerns remain about its cleanliness and size with some guests describing it as crowded and occasionally murky.
Lastly, the hotel's parking facilities, while convenient, are noted to be tight and dark. Guests appreciate the attendants who manage the space effectively. However, parking for larger vehicles can be challenging, making valet service a helpful option.
Overall, Pandanaran Hotel promises a strategically located and comfortable stay, especially highlighted by its excellent customer service and varied breakfast offerings. Improvements in room maintenance and cleanliness could further enhance the guest experience.
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The breakfast offerings at Pandanaran Hotel are generally well-received with many noting the extensive variety encompassing Javanese, Indonesian and Western dishes. Freshly made waffles and pancakes are particularly popular. Despite some criticisms regarding taste and organization during busy times, the breakfast receives commendations for its diversity and the warm attentiveness of the staff, which enhances the dining experience.
Guests appreciate the clean and spacious rooms, which are often described as calming, comfortable and well-equipped with good Wi-Fi. However, there are common concerns regarding outdated decor and maintenance issues, especially in the bathrooms. Some guests report experiences with rooms that did not meet their preferences, such as receiving smoking rooms instead of non-smoking ones.
In terms of cleanliness, the hotel produces mixed reactions. While many appreciate the clean and comfortable environment, there are significant negative remarks about specific areas like the bathrooms, pool and hallways. Reports of cockroaches and unclean conditions in some rooms highlight the need for a thorough improvement in maintenance.
The staff at Pandanaran Hotel receives high marks for their friendliness, helpfulness and warmth, greatly contributing to a positive guest experience. Instances of great customer service and attentiveness are common, although there are occasional mentions of isolated negative interactions.
The pool, while refreshing and appreciated by many for its convenience and pleasant atmosphere, evokes mixed feelings. Although family-friendly and a relief in the Semarang heat, concerns remain about its cleanliness and size with some guests describing it as crowded and occasionally murky.
Lastly, the hotel's parking facilities, while convenient, are noted to be tight and dark. Guests appreciate the attendants who manage the space effectively. However, parking for larger vehicles can be challenging, making valet service a helpful option.
Overall, Pandanaran Hotel promises a strategically located and comfortable stay, especially highlighted by its excellent customer service and varied breakfast offerings. Improvements in room maintenance and cleanliness could further enhance the guest experience.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Guest Reviews
Pandanaran Hotel boasts a prime location in the city center, offering guests a strategic base for exploring Semarang. Positioned conveniently close to key attractions like Simpang Lima, Lawang Sewu and a shopping center within a 7-minute walk, the hotel ensures that everything is within easy reach. The central location is not only advantageous for sightseeing but also provides easy access to various dining options and the souvenir center, making it a convenient choice for travelers looking to immerse in the local culture.
Despite a few mentions of the hotel's aged and worn condition, the overwhelmingly positive remarks about its location stand out. The staff's friendliness and helpfulness further enhance the stay with guests noting the welcoming atmosphere from the lobby onwards. The proximity to the airport adds to the convenience for those traveling by air. In summary, Pandanaran Hotel's location is highly praised for meeting the diverse needs of its visitors, promising a comfortable and strategically positioned stay.
Pandanaran Hotel's breakfast offerings receive mixed reviews, but many guests highlight the positive aspects. The breakfast is described as extensive with a variety of options, including typical Javanese dishes, Indonesian delicacies and some Western-style items. Many reviews mention that the food is delicious with freshly made waffles and pancakes being a notable favorite.
The breakfast setting is complemented by warm and welcoming staff, which enhances the overall dining experience. For a 3-star hotel, the breakfast is considered quite good and diverse, serving a significant range of dishes. Some guests even describe it as gargantuan and excellent.
However, not all feedback is positive. Some guests point out a need for improvement in taste and variety, describing the breakfast as meager and standard. There are also mentions of disorganization and chaos during breakfast time, suggesting that the area can become crowded and the menu options may deplete quickly.
Despite these criticisms, the overall sentiment leans towards a satisfactory breakfast experience, especially valued for its diverse selection and welcoming atmosphere.
Pandanaran Hotel offers a mix of experiences when it comes to its rooms. Guests frequently highlight the clean and spacious nature of the accommodations, which are generally praised for their size and cleanliness. Many found the rooms calm and comfortable, making for a peaceful stay. The Wi-Fi is also noted to be very good, adding convenience for travelers and the hotel's location is regarded as advantageous.
However, there are areas where the rooms fall short of expectations. Some guests mention that the rooms appear quite worn out and would benefit from renovation, particularly the bathrooms. Instances of outdated decor and issues such as poor bathroom drainage are noted. Despite requests, there have been occasional issues with receiving the wrong type of room, such as being given a smoking room instead of a non-smoking one. Additionally, concerns about cleanliness were raised by a few reviewers who observed stains on the walls and shabby towels.
Overall, while the rooms have positive attributes like size, cleanliness and comfort, there is room for improvement in terms of maintenance and upgrades.
Pandanaran Hotel receives mixed feedback when it comes to cleanliness. Guests appreciate the clean, spacious rooms and describe the hotel as generally clean and comfortable. Positive points include the quiet environment and good Wi-Fi, contributing to an overall pleasant stay for some visitors.
However, there are numerous critical remarks about specific aspects. The cleanliness of the bathrooms is frequently called into question with some mentioning unpleasant odors and outdated towels. The water in the swimming pool is sometimes described as cloudy and unclean, while certain areas of the hotel, like the carpeting in the hallways, appear very dirty. Furthermore, reports of cockroaches and dirty room conditions, including stained sheets and blankets causing discomfort, detract from the overall experience.
In summary, while the hotel may offer a clean and comfortable stay for some, others find significant issues with cleanliness and maintenance that compromise their experience.
The staff at Pandanaran Hotel has received high praise for their friendliness, warmth and helpfulness. Many reviews emphasize the great customer service and commend the front desk staff for their attentiveness and ability to answer questions effectively. Guests appreciate the hotel's environmentally conscious practice of not using disposable water bottles. The overall experience with the staff is marked by kindness and a welcoming attitude, making interactions pleasant. However, there are some isolated mentions of issues such as staff being slow, a particular instance of a staff member enforcing additional charges for bed arrangements and early morning calls for check-out. Despite these occasional negatives, the general consensus is that the staff at Pandanaran Hotel contributes positively to guests' stays.
Located in a prime area, Pandanaran Hotel boasts a pool that garners mixed reviews from its visitors. Many guests appreciate the pool for its refreshing relief in the heat of Semarang and find it a good spot for relaxation after days of travel. It's noted as being especially pleasant for children and clean enough for family use, albeit with some noting the water can be quite cold.
On the flip side, some guests mentioned the pool's clarity could be improved; it tends to be blurry at times and occasionally murky. There are concerns about its size with several describing it as small and feeling crowded and the children's pool requires more consistent cleaning. Despite these issues, the pool's convenience and pleasant atmosphere make it a notable feature of the hotel stay.
Pandanaran Hotel offers convenient parking facilities, although the area can be a bit tight and dark. Despite the limited and narrow parking space, they provide attendants to help manage it effectively. For larger vehicles like the Hi-Ace, the basement parking may be insufficient, making valet service a valuable option. Overall, while the parking situation could be more spacious, the hotel's excellent site and amenities like a very nice breakfast help to balance the experience.
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Location
Despite a few mentions of the hotel's aged and worn condition, the overwhelmingly positive remarks about its location stand out. The staff's friendliness and helpfulness further enhance the stay with guests noting the welcoming atmosphere from the lobby onwards. The proximity to the airport adds to the convenience for those traveling by air. In summary, Pandanaran Hotel's location is highly praised for meeting the diverse needs of its visitors, promising a comfortable and strategically positioned stay.
Breakfast
The breakfast setting is complemented by warm and welcoming staff, which enhances the overall dining experience. For a 3-star hotel, the breakfast is considered quite good and diverse, serving a significant range of dishes. Some guests even describe it as gargantuan and excellent.
However, not all feedback is positive. Some guests point out a need for improvement in taste and variety, describing the breakfast as meager and standard. There are also mentions of disorganization and chaos during breakfast time, suggesting that the area can become crowded and the menu options may deplete quickly.
Despite these criticisms, the overall sentiment leans towards a satisfactory breakfast experience, especially valued for its diverse selection and welcoming atmosphere.
Rooms
However, there are areas where the rooms fall short of expectations. Some guests mention that the rooms appear quite worn out and would benefit from renovation, particularly the bathrooms. Instances of outdated decor and issues such as poor bathroom drainage are noted. Despite requests, there have been occasional issues with receiving the wrong type of room, such as being given a smoking room instead of a non-smoking one. Additionally, concerns about cleanliness were raised by a few reviewers who observed stains on the walls and shabby towels.
Overall, while the rooms have positive attributes like size, cleanliness and comfort, there is room for improvement in terms of maintenance and upgrades.
Cleanliness
However, there are numerous critical remarks about specific aspects. The cleanliness of the bathrooms is frequently called into question with some mentioning unpleasant odors and outdated towels. The water in the swimming pool is sometimes described as cloudy and unclean, while certain areas of the hotel, like the carpeting in the hallways, appear very dirty. Furthermore, reports of cockroaches and dirty room conditions, including stained sheets and blankets causing discomfort, detract from the overall experience.
In summary, while the hotel may offer a clean and comfortable stay for some, others find significant issues with cleanliness and maintenance that compromise their experience.
Staff
Pool
On the flip side, some guests mentioned the pool's clarity could be improved; it tends to be blurry at times and occasionally murky. There are concerns about its size with several describing it as small and feeling crowded and the children's pool requires more consistent cleaning. Despite these issues, the pool's convenience and pleasant atmosphere make it a notable feature of the hotel stay.
Parking
Yes, Pandanaran Hotel has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Pandanaran Hotel.
No, Pandanaran Hotel doesn't allow dogs.
Yes, parking facilities are available at Pandanaran Hotel.
Yes, Pandanaran Hotel has a gym.
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