Info
Summary of reviews'Séjours & Affaires Serris Rive Gauche' enjoys an outstanding location for visitors to Disneyland Paris, situated in the charming area of Serris. Its close proximity to local transportation, particularly the RER station, facilitates easy access to both Disneyland and central Paris. Guests appreciate its location near the expansive Val d'Europe shopping mall, which provides numerous shops, restaurants and a supermarket, making essential amenities conveniently accessible. Despite occasional noise insulation and facility issues, the unbeatable location, competitive price and accommodating staff offer a satisfactory experience for travelers.
The breakfast at the hotel receives varied feedback. Many guests commend the buffet for its delicious and plentiful selection, including cereals, fruits, yogurt, croissants and meats, which provide good value for the price, especially given the hotel's proximity to Disneyland. However, some guests note that the breakfast lacks variety and quality on certain days and the early breakfast service ending at 9 a.m. can be inconvenient for late risers. Nonetheless, the friendly staff and the option of on-site breakfast contribute to a generally positive experience.
Room reviews present a mixed picture. Positively, rooms are described as spacious, comfortable and well-equipped with small kitchens that are ideal for self-catering. The presence of essential amenities such as microwaves, kettles and coffee makers adds to the convenience. However, some rooms show signs of wear and require maintenance with issues like broken tiles, outdated furniture and mold reported. Noise from nearby rooms and outside traffic can be bothersome and inconsistent cleanliness standards suggest that improvements are necessary. Despite these drawbacks, many guests find the rooms satisfactory for the value and location.
Cleanliness reviews are similarly mixed. Positive feedback highlights clean and comfortable rooms with the cleaning staff receiving praise for their efforts. However, numerous guests report significant cleanliness issues, including mold, dirty surfaces and outdated facilities that require refurbishment. While some guests are content with the cleaning standards, the frequent comments indicate a need for more rigorous cleaning protocols.
The staff at 'Séjours & Affaires Serris Rive Gauche' are frequently praised for their friendliness, helpfulness and multilingual capabilities. Guests mention specific staff members who provided exceptional service, contributing to a warm and welcoming atmosphere. Although some reviews note negative interactions and a lack of staff presence during off-hours, the overall sentiment reflects positively on the staff, making the hotel a favored choice for visitors who value excellent service.
WiFi quality receives mixed reviews. While some guests experience excellent and reliable service, many others encounter weak or intermittent signals, slow speeds and connectivity problems, particularly in certain rooms. The lack of online technical support exacerbates these issues, suggesting room for improvement in ensuring consistent and high-quality internet service.
The parking facilities are highlighted positively with ample, underground and secure parking options available. Guests appreciate the reasonable fees and the ease of access provided by direct elevator connections to the hotel rooms. While there are occasional reports of minor issues, the overall sentiment is that the parking facilities significantly enhance the guest experience.
The comfort of the beds also receives mixed feedback. Many guests find the beds comfortable and conducive to a good night's sleep with some even describing them as super comfortable. However, others report issues with firmness, sagging and occasional cleanliness concerns. Despite these variances, the general sentiment leans towards a comfortable stay, especially for those who appreciate good bedding.
The hotel is positively noted for being pet-friendly, particularly accommodating dogs without additional charges. Guests appreciate the clean and well-maintained property, which remains inviting despite its pet-friendly policy. Although there are occasional suggestions for improvement in pet services, the overall sentiment towards the hotel's pet-friendly accommodations is favorable.
In summary, 'Séjours & Affaires Serris Rive Gauche' offers a strategically located, comfortable and pet-friendly stay with notable strengths in staff service and convenience of location. However, areas such as room maintenance, cleanliness, breakfast variety and WiFi connectivity could benefit from improvements to enhance the overall guest experience.
Show moreRead review summaries for all categories
Categories
Aparthotel with Free Wi-Fi
