Best Western The Royal Chase Hotel
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Best Western The Royal Chase Hotel is a historical hotel located in the heart of Thomas Hardy country. The hotel was once a 17th-century monastery and offers 33 spacious en-suite bedrooms, making it an ideal base for exploring the surrounding area and for families to relax and have fun together. The hotel provides easy access to internationally renowned attractions such as Longleat Safari Park, Stonehenge and Shaftesbury's own Gold Hill. The hotel's attractive facilities include a cozy Country Bar and Byzant restaurant, large heated indoor pool, sunbed for tanning and beautiful tree-surrounded grounds perfect for relaxation and rejuvenation.
Best Western The Royal Chase Hotel also offers two versatile, air-conditioned function suites that can be combined to accommodate up to 150 guests, making it the perfect venue for hosting events or business meetings. The hotel prides itself on its unique, professional yet relaxed and friendly atmosphere, and is also pet-friendly, accommodating four-legged friends in a limited number of rooms. The hotel looks forward to providing guests with an unforgettable experience in the near future.
Best Western The Royal Chase Hotel also offers two versatile, air-conditioned function suites that can be combined to accommodate up to 150 guests, making it the perfect venue for hosting events or business meetings. The hotel prides itself on its unique, professional yet relaxed and friendly atmosphere, and is also pet-friendly, accommodating four-legged friends in a limited number of rooms. The hotel looks forward to providing guests with an unforgettable experience in the near future.
Summary of reviewsBest Western The Royal Chase Hotel is situated in a prime location near the Shaftesbury town center, making it easily accessible for local attractions and events while offering a tranquil environment. Guests consistently praise the convenience of its location and ample parking.
The breakfast offerings are generally well-received, featuring a variety of delicious and ample portions. While there are occasional complaints about overcooked items and lack of atmosphere in the dining area, the overall breakfast experience is viewed positively. The dinner experience, though praised for good menu choices and some excellent dishes, faces inconsistency with availability issues and high prices.
Guests appreciate the spacious, clean and well-appointed rooms with comfortable king-size beds and modern bathrooms. Though some note the decor could use updating, the general sentiment is of a comfortable stay enhanced by friendly and helpful staff. Cleanliness in the hotel is a mix with many reporting very clean rooms and communal areas, but some noting particular areas needing more thorough cleaning.
The hotel staff consistently receive high marks for their friendliness and helpfulness, which significantly enhances the overall guest experience. The swimming pool and accompanying sauna are standout features, providing a warm and clean retreat, although the pool can sometimes be busy and may charge an extra fee.
Family-friendly facilities, including spacious rooms and a wide choice of food, add to the hotel’s appeal. While some rooms may be overly warm, the overall family experience is positive. The beds receive generally good feedback for comfort and cleanliness, though some guests find them too hard or lumpy.
In summary, Best Western The Royal Chase Hotel offers a generally pleasant stay with a strategic location, accommodating staff and a range of amenities, though some aspects like dinner availability and room decor may require improvement.
Categories
The breakfast offerings are generally well-received, featuring a variety of delicious and ample portions. While there are occasional complaints about overcooked items and lack of atmosphere in the dining area, the overall breakfast experience is viewed positively. The dinner experience, though praised for good menu choices and some excellent dishes, faces inconsistency with availability issues and high prices.
Guests appreciate the spacious, clean and well-appointed rooms with comfortable king-size beds and modern bathrooms. Though some note the decor could use updating, the general sentiment is of a comfortable stay enhanced by friendly and helpful staff. Cleanliness in the hotel is a mix with many reporting very clean rooms and communal areas, but some noting particular areas needing more thorough cleaning.
The hotel staff consistently receive high marks for their friendliness and helpfulness, which significantly enhances the overall guest experience. The swimming pool and accompanying sauna are standout features, providing a warm and clean retreat, although the pool can sometimes be busy and may charge an extra fee.
Family-friendly facilities, including spacious rooms and a wide choice of food, add to the hotel’s appeal. While some rooms may be overly warm, the overall family experience is positive. The beds receive generally good feedback for comfort and cleanliness, though some guests find them too hard or lumpy.
In summary, Best Western The Royal Chase Hotel offers a generally pleasant stay with a strategic location, accommodating staff and a range of amenities, though some aspects like dinner availability and room decor may require improvement.
Hotel with EV Charging Stations
Former Monastery Hotel
Historic Hotel
Family Friendly Hotel
What percentage of your guests are families? Under 50%
Family-Friendly room types:
Family rooms. Number: 5
Connecting rooms (with intermediate door). Number: 2
Triple rooms. Number: 5
Please suggest which room type a family with one child should choose and where the child will sleep:
Family Room. Extra Bed.
Show more...Family Room. Extra Bed.
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Best Western The Royal Chase Hotel boasts a prime location that has received consistent praise from its guests. Many have highlighted its convenient proximity to the town center of Shaftesbury with a quick and easy walk to local attractions. The location proves ideal for various events, including family weddings and receptions, providing easy access for attendees. Additionally, the hotel is praised for being easy to find and having ample parking, which adds to its overall accessibility.
Guests find the property very clean and compliment the friendly staff, which enhances the experience. The location offers a blend of convenience and tranquility, situated on the outskirts of town yet close enough to enjoy the local village. Visitors also appreciate the lovely venue and the traditional, decent rooms. Overall, the hotel's strategic position makes it a top choice for both short stays and extended visits, whether for leisure or events.
The breakfast experience at Best Western The Royal Chase Hotel receives generally positive feedback from guests. Many appreciated the good variety and substantial portions available. Words like excellent, delicious and lovely are frequently used to describe the meal, highlighting the quality and range of both cooked and continental options. The friendly and accommodating staff also received commendable mentions for their service during breakfast.
Nonetheless, there were a few critical remarks. Some guests felt the breakfast area lacked atmosphere and there were occasional mentions of overcooked items and limited fresh fruit. A few reviewers expressed disappointment with specific dishes like scrambled eggs with salmon. Despite these occasional issues, the overall impression remains that the breakfast is a strong point of the hotel, offering good value and a satisfying start to the day for most visitors.
The dinner experience at Best Western The Royal Chase Hotel has received mixed feedback from guests. On the positive side, some guests praised the good menu choices and excellent food, including the carvery Sunday lunch, breakfast and a notably nice steak with a few pints of Guinness. Evening meals and breakfast were generally described as good with some guests loving the food and enjoying their meals.
However, there have been some logistical and quality issues reported. Several guests encountered problems with the restaurant being closed or no evening food being available, possibly due to staffing shortages. Some who could dine found the evening meals to be of standard quality but noted that the prices were extremely high. Other issues included kitchen staff being under par and instances where guests had to eat elsewhere due to the restaurant's closure or disappointing dinner options.
Overall, while the food quality can be high, there seem to be recurring concerns regarding availability and consistency of the dining experience at the hotel.
The guest reviews for Best Western The Royal Chase Hotel rooms highlight several commendable aspects. Many guests appreciated the spacious, clean and well-appointed rooms, noting the comfort of king-size beds and modern bathrooms with efficient showers. The rooms were often described as quiet, ensuring a peaceful stay. Positive mentions were made about the comfortable mattresses and the ample provision of hot water. Additionally, facilities were praised for being accommodating to specific needs, such as avoiding stairs or providing wheelchair access.
However, there were mixed reviews regarding the hotel's aesthetics with some guests pointing out that the decor and room facilities seemed tired and in need of modernization. Cleanliness and comfort were frequently praised, although a few reviews mentioned minor issues like the lack of internet connection in certain rooms and occasional dissatisfaction with room upkeep. Despite some criticisms about dated decor and value for money, the general sentiment leaned towards a comfortable and pleasant stay, backed by friendly and helpful staff interactions.
At Best Western The Royal Chase Hotel, guest feedback on the beds is somewhat mixed, but generally leans towards positive experiences. Many guests highlighted the size and comfort of the beds, using terms such as comfortable, comfy and super comfy. The bedding was noted to be very clean and some guests specifically mentioned the large size of the beds and the presence of lovely pillows, enhancing their overall comfort.
However, not all reviews were glowing. A few guests found the beds to be very hard and uncomfortable with some mentioning lumpy mattresses and pillows. There was also a comment about a bed feeling sloped towards the pillow end and a duvet described as lumpy and bulky.
Despite these inconsistencies, many found the beds to be a restful retreat with descriptors like massive, extremely comfortable and extra comfy appearing frequently. Therefore, while Best Western The Royal Chase Hotel seems to offer generally good sleep quality, the comfort level may vary depending on individual preferences.
Best Western The Royal Chase Hotel receives mixed reviews regarding its cleanliness. On a positive note, many guests found their rooms to be very clean with particular praise for clean sheets, clean bed linens and towels and spotless rooms. The bathrooms also received commendations for being clean and well-maintained. The property overall was described as very clean and tidy with a pleasant garden adding to the appeal.
However, there are several areas where the hotel falls short. Some guests reported rooms and bathrooms needing better cleaning with issues such as dirty carpets, peeling wallpaper and dust on various surfaces. In some cases, cleanliness was described as not good and bathrooms were sometimes noted for being in poor condition with unpleasant smells and dirty fixtures. These issues suggest that while individual experiences vary, there is a need for more consistent and thorough cleaning practices across the hotel. The overall impression is that although some aspects are well-maintained, there are significant areas for improvement in terms of cleanliness and upkeep.
The staff at Best Western The Royal Chase Hotel consistently receive high praise from guests for their friendliness, helpfulness and warm welcomes. Visitors frequently describe the team as accommodating, polite and always willing to go the extra mile to ensure a pleasant stay. Reception staff, including notably inviting and efficient individuals like Mandy and Amelia, add to the charm and ease of check-ins and other inquiries. Though some minor critiques exist, such as occasional comments about staff being stressed or unresponsive, the overwhelming consensus is that the staff significantly enhance the overall experience. Additionally, the positive interactions with the staff complement the hotel's well-maintained gardens and facilities, making it a memorable destination for many.
Nestled in a prime location, Best Western The Royal Chase Hotel boasts a beautiful swimming pool that has garnered much praise from its guests. Visitors have described the pool as great, lovely and even a brilliant bonus to their stay. Families, in particular, find the pool to be good fun for children, who love spending time in the warm and clean water. The pool also serves as a peaceful retreat, offering a quiet space to unwind after a day out.
The hotel offers additional amenities such as a sauna, which complements the swimming pool experience. Guests have found it delightful to enjoy a swim in the morning, appreciating the comfort and warmth provided by the hotel.
However, there are a few points to be aware of. Some guests noted the pool area could be busy, especially when outside visitors book the facilities for the day. There were also mentions of chipped tiles and the pool sometimes lacking early morning availability. Additionally, an extra charge for using the pool was a minor drawback for some.
Overall, the pool at Best Western The Royal Chase Hotel remains a standout feature, enhancing the stay with its enjoyable and well-maintained facilities, making it a lovely option for both relaxation and family fun.
The Best Western The Royal Chase Hotel offers a family-friendly atmosphere with spacious rooms suitable for families, including configurations with double and single beds. Guests appreciate the wide choice of food available, which adds to the convenience for traveling families. The property is easy to locate, especially for those commuting by bus and it exudes character with windows that open to allow fresh air. While some guests noted issues such as overly warm rooms and difficulties with bathroom windows, the overall experience is positive, especially concerning amenities and space for families.
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Location
Guests find the property very clean and compliment the friendly staff, which enhances the experience. The location offers a blend of convenience and tranquility, situated on the outskirts of town yet close enough to enjoy the local village. Visitors also appreciate the lovely venue and the traditional, decent rooms. Overall, the hotel's strategic position makes it a top choice for both short stays and extended visits, whether for leisure or events.
Breakfast
Nonetheless, there were a few critical remarks. Some guests felt the breakfast area lacked atmosphere and there were occasional mentions of overcooked items and limited fresh fruit. A few reviewers expressed disappointment with specific dishes like scrambled eggs with salmon. Despite these occasional issues, the overall impression remains that the breakfast is a strong point of the hotel, offering good value and a satisfying start to the day for most visitors.
Dinner
However, there have been some logistical and quality issues reported. Several guests encountered problems with the restaurant being closed or no evening food being available, possibly due to staffing shortages. Some who could dine found the evening meals to be of standard quality but noted that the prices were extremely high. Other issues included kitchen staff being under par and instances where guests had to eat elsewhere due to the restaurant's closure or disappointing dinner options.
Overall, while the food quality can be high, there seem to be recurring concerns regarding availability and consistency of the dining experience at the hotel.
Rooms
However, there were mixed reviews regarding the hotel's aesthetics with some guests pointing out that the decor and room facilities seemed tired and in need of modernization. Cleanliness and comfort were frequently praised, although a few reviews mentioned minor issues like the lack of internet connection in certain rooms and occasional dissatisfaction with room upkeep. Despite some criticisms about dated decor and value for money, the general sentiment leaned towards a comfortable and pleasant stay, backed by friendly and helpful staff interactions.
Beds
However, not all reviews were glowing. A few guests found the beds to be very hard and uncomfortable with some mentioning lumpy mattresses and pillows. There was also a comment about a bed feeling sloped towards the pillow end and a duvet described as lumpy and bulky.
Despite these inconsistencies, many found the beds to be a restful retreat with descriptors like massive, extremely comfortable and extra comfy appearing frequently. Therefore, while Best Western The Royal Chase Hotel seems to offer generally good sleep quality, the comfort level may vary depending on individual preferences.
Cleanliness
However, there are several areas where the hotel falls short. Some guests reported rooms and bathrooms needing better cleaning with issues such as dirty carpets, peeling wallpaper and dust on various surfaces. In some cases, cleanliness was described as not good and bathrooms were sometimes noted for being in poor condition with unpleasant smells and dirty fixtures. These issues suggest that while individual experiences vary, there is a need for more consistent and thorough cleaning practices across the hotel. The overall impression is that although some aspects are well-maintained, there are significant areas for improvement in terms of cleanliness and upkeep.
Staff
Pool
The hotel offers additional amenities such as a sauna, which complements the swimming pool experience. Guests have found it delightful to enjoy a swim in the morning, appreciating the comfort and warmth provided by the hotel.
However, there are a few points to be aware of. Some guests noted the pool area could be busy, especially when outside visitors book the facilities for the day. There were also mentions of chipped tiles and the pool sometimes lacking early morning availability. Additionally, an extra charge for using the pool was a minor drawback for some.
Overall, the pool at Best Western The Royal Chase Hotel remains a standout feature, enhancing the stay with its enjoyable and well-maintained facilities, making it a lovely option for both relaxation and family fun.
Family
Yes, Best Western The Royal Chase Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Best Western The Royal Chase Hotel.
Yes, Best Western The Royal Chase Hotel welcomes dogs.
No, parking facilities aren't available at Best Western The Royal Chase Hotel.
No, Best Western The Royal Chase Hotel doesn't have a gym.
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