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Summary of reviewsSafir Sharm Waterfalls Resort stands out as a preferred destination for vacationers in Sharm El Sheikh, particularly praised for its idyllic location, cleanliness and friendly staff. Nestled on a picturesque hill with breathtaking sea views, the resort offers serene surroundings and direct access to a vibrant coral reef, making it a hotspot for snorkeling and diving. Proximity to key attractions such as the Old Town, Naama Bay and Farsha Cafe enhances its appeal, along with easy access to taxis and a short 20-minute drive from the airport.
The breakfast offerings are highly appreciated for their variety and quality, featuring delightful options like crepes, waffles, pastries and omelettes. Guests particularly commend the attentive staff for their friendly service. Although there are minor critiques about breakfast hours and some repetitive items, the overall dining experience at the resort is generally favorable with guests enjoying delectable dinners and diverse buffet options, including BBQs and seafood days, despite occasional underwhelming experiences in the a la carte restaurants.
The resort’s rooms are notably spacious, clean and comfortable, often providing stunning sea views. While some furnishings are dated and certain aspects like bathrooms could use modernization, the efficient housekeeping team ensures that rooms are well-maintained. The resort's cleanliness extends throughout the property, from the rooms to the pools and gardens with many guests praising the diligent and professional housekeeping staff.
Exceptional staff service is a hallmark of the Safir Sharm Waterfalls Resort. Recognized for their warm, respectful and helpful manner, numerous staff members receive accolades for going above and beyond to ensure guests have a pleasant stay. This outstanding hospitality significantly enhances the overall guest experience.
The WiFi service is generally reliable with good coverage across the resort, although there are occasional reports of slow speeds and a limitation on the number of connected devices. Furthermore, the spa garners positive feedback for its quality treatments and skilled staff, offering a range of services at reasonable prices.
The gym, though basic and in need of better maintenance, offers necessary fitness equipment. The pool areas at the resort are highly appealing, featuring a variety of well-maintained pools complemented by courteous pool staff. Additional amenities like bars and special cocktails enhance the poolside experience, although some guests noted issues with cleanliness and high guest traffic.
The beach is another highlight, praised for its pristine condition, stunning coral reef and excellent snorkeling opportunities. While the main beach can get crowded and sun loungers are often reserved early, multiple smaller beaches and terraces provide ample space for relaxation. The beach's close proximity to rooms and its well-maintained facilities add to its charm, despite minor organizational issues and early closures of the beach bar.
In summary, Safir Sharm Waterfalls Resort excels in offering a beautiful setting, excellent service and a range of enjoyable amenities, making it a top choice for a relaxing and memorable holiday in Sharm El Sheikh. Show more
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Categories
Resort with All Inclusive Packages
Luxury Resort
Beachfront Resort
Resort near The Beach
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Outdoor Pool
Number of pools5
Pool 1 information:
Location of the pool:Outdoor pool
Is it a pool of special type?
Sea / Salt water pool
Pool 2 information:
Location of the pool:Outdoor pool
Pool 3 information:
Location of the pool:Outdoor pool
Pool 4 information:
Location of the pool:Outdoor pool
Pool 5 information:
Location of the pool:Outdoor pool
Answers last updated by Safir Sharm Waterfalls Resort
Resort where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, by touchscreen interface (self check-in kiosk)
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 72 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, other limit 5 person instead of 12
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? Yes, up to 50%% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Hilton CleanStay
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Spa gym water sport
Has the hotel closed during the pandemic? Yes Reopening Date: 07/01/2020
Answers last updated by Safir Sharm Waterfalls Resort
Standard RoomContemporary design rooms including a seating area and private terrace or balcony with garden views.
Deluxe RoomIncludes a balcony with sea or pool views, and a separate seating area.
Guest Reviews
7.6
Good
Location
Safir Sharm Waterfalls Resort boasts an enviable location that has consistently impressed guests. Situated on a picturesque hill overlooking the sea, the hotel offers breathtaking views, particularly from rooms with balconies and panoramic windows. Guests frequently rave about the resort’s proximity to key attractions in Sharm El Sheikh – it sits near the Old Town, Naama Bay and the famous Farsha Cafe, all just a short taxi ride away.
The beachfront setting provides direct access to a vibrant coral reef, making it a prime spot for snorkeling and diving enthusiasts. The well-maintained gardens and facilities contribute to a serene atmosphere, perfect for those seeking tranquility away from the hustle and bustle of the city.
Despite being slightly away from entertainment and shopping areas, the convenient access to taxis makes exploring the wider region easy. Additionally, the resort is just a 20-minute drive from the airport, enhancing its appeal to international travelers. With a private beach, lush greenery and excellent service, Safir Sharm Waterfalls Resort stands out as a top choice for a relaxing holiday in Sharm El Sheikh.
Breakfast
Safir Sharm Waterfalls Resort's breakfast offerings receive a mix of reviews from guests, leaning heavily towards the positive. Visitors highlight the abundant variety and the quality of food, mentioning options that span both sweet and savory tastes, making particular note of unlimited crepes and waffles, delicious pastries, French pancakes and omelettes. The structured and well-executed breakfast also features a good selection of continental items. Guests appreciate the attention to detail and the friendly, attentive staff who ensure a pleasant dining experience.
However, a few critiques exist, such as the limited breakfast hours which end at 10 AM, making it difficult for late risers. Some guests noticed repetitive options, a lack of fruit at breakfast and occasional issues with certain items such as the orange juice and powdered coffee. There are also mentions of occasional service lapses and logistical inconveniences, such as the need to wait for seating and dealing with stairs in the surrounding area.
Overall, the breakfast experience at Safir Sharm Waterfalls Resort is largely praised for its variety, taste and quality with minor areas for improvement noted by some guests.
Dinner
The dining experience at Safir Sharm Waterfalls Resort garners mixed feelings, but overall, many guests praise the food. The buffet seems to be a highlight, offering a wide variety of dishes that are both delicious and varied with frequent mentions of excellent and tasty meals. Visitors appreciated the diverse selection of meat, chicken, fish and vegetables and the desserts received high marks for quality.
The main restaurant, serving breakfast, lunch and dinner, stands out for its consistently divine food and guests often felt well-fed with pleasing options available at all times. Specific mentions include a delightful BBQ for lunch and dinner and a seafood day on Saturdays.
However, not all feedback was positive. Some guests found the a la carte restaurants underwhelming, describing the food as below average and noting a lack of variety in some areas. A few reviews pointed out issues with cleanliness and meal repetition, which somewhat dampened the dining experience.
Despite the occasional critique, the prevailing opinion paints a picture of a resort that, for the most part, excels in providing a satisfying and varied culinary experience.
Rooms
The rooms at Safir Sharm Waterfalls Resort are largely praised for their spaciousness and cleanliness with many guests noting the large size and comfort of the accommodations. The bathrooms are also sizable, although they could benefit from modernization. Several deluxe rooms offer stunning sea views and these views are a highlight for many guests.
While the furnishings and equipment are described as old, they generally remain in good condition and are kept very clean. Room cleaning services are frequently commended for their efficiency and thoroughness. Some reviews do mention that the rooms, particularly the bathrooms, are dated and in need of renovation. Issues like non-functional telephones, strong air conditioning and occasional maintenance requirements were noted as areas of improvement.
Overall, despite the need for updating, guests appreciated the comfort, cleanliness and beautiful sea views of the rooms. The service staff received high praise for their attentiveness and warm demeanor, enhancing the overall experience.
Beds
At the Safir Sharm Waterfalls Resort, the beds are frequently praised for their comfort, securing positive feedback from numerous guests. Many reviewers highlight the beds as being very comfortable and even luxurious with some mentioning the large size of the beds that contribute to a restful night's sleep. Pillows provided also add to the comfort, enhancing the overall sleeping experience.
Despite the general satisfaction, there are mentions of inconsistencies in the quality of mattresses between different rooms. The deluxe rooms seem to offer a softer and more comfortable mattress compared to the harder mattress found in the suites. Some guests reported issues with worn-out mattresses, feeling every spring, which detracts from their comfort. Cleanliness of the bed frame also came into question in certain cases.
Guests appreciate the stunning sea views from their rooms, which add to the relaxing ambiance. However, noise from old air conditioning units sometimes disrupts the otherwise comfortable environment, making it difficult for some to sleep.
In summary, while the beds at Safir Sharm Waterfalls Resort are generally praised for their comfort and size, there are occasional issues with mattress quality and external noise that may impact sleep for some visitors.
Cleanliness
The Safir Sharm Waterfalls Resort is predominantly praised for its exceptional cleanliness, making it a standout choice for travelers prioritizing hygiene. Guests frequently highlight the immaculate state of the rooms, which are described as super clean, spacious and comfortable, often offering beautiful sea views. Many guests are particularly impressed with the housekeeping team, who are noted for their daily, attentive service and professional demeanor. Particular staff members, like Mahmoud Gamal and Amr, are commended for their creative arrangements and thorough cleaning.
The property itself is well-maintained despite its age with clean and attractive facilities. The hotel's pools are generally kept clean, contributing to the overall positive experience. Additionally, guests appreciate the clean and tidy overall environment, from the expansive gardens to the beach area.
However, there are a few noted areas for improvement. Some reviews mentioned that certain bathroom fixtures, such as bins and shower curtains, need updating and there have been occasional remarks about superficial cleaning and old rooms. The cleanliness of the pool has also received mixed feedback with some guests finding it less pristine.
In summary, Safir Sharm Waterfalls Resort excels in cleanliness and attentive housekeeping, making it a comfortable stay for visitors. Despite some areas needing minor improvements, the hotel's dedication to maintaining a clean environment is evident and highly regarded by guests.
Staff
Safir Sharm Waterfalls Resort is frequently praised for its exceptional staff, recognized for their friendliness, professionalism and attentiveness. Key figures like Sherif, Ramy, Abdallah and Mr. Jordian from the reception and catering teams are often mentioned for their outstanding hospitality and genuine care. According to many guests, staff members including Amr from room service and Ahmed from the bar, consistently maintain high standards of cleanliness and service. The reception team, notably Ossama Salah, Jordian Joseph and Ahmed el Sayed, have been acknowledged for their efficient and welcoming service, often going above and beyond to make guests feel valued.
Whether it's the attentive room attendants like Mahmoud Gamal and Karim Reda or the diligent front desk team members such as Mr. Abdelghani and Mr. El Hadady, the entire staff demonstrates exceptional warmth and professionalism. Special mentions also go to the kitchen and restaurant staff, who are celebrated for their excellent service and delicious food. Guests repeatedly highlight the consistently kind and helpful nature of the staff, noting how every team member, from bellboys to managers, contributes to an outstanding vacation experience. Their respectful and caring demeanor, coupled with their readiness to assist, leaves a lasting positive impression on visitors.
Despite a few critiques about language barriers and rare instances of untrained staff, the overall consensus is that the resort’s staff are its greatest asset, ensuring a welcoming, comfortable and enjoyable stay for all guests.
Wi-Fi
The WiFi experience at Safir Sharm Waterfalls Resort generally receives positive feedback from guests with notable praise for high-speed connectivity and good coverage throughout the property, including the beach. Guests consistently highlighted that the WiFi works well in the lobby, rooms and by the pool, which enhances the overall convenience for those needing reliable internet access during their stay. Furthermore, issues with the WiFi seem to be promptly resolved by the hotel staff, contributing to a satisfactory experience.
However, some travelers have reported occasional slow speeds and connectivity issues. A few reviews mention that WiFi access is limited to three devices per room, which may be a consideration for larger groups or business travelers requiring multiple devices online. Despite these minor hiccups, the majority of guests found the internet service at Safir Sharm Waterfalls Resort to be efficient and widely available across the resort.
Spa
The Safir Sharm Waterfalls Resort features an impressive spa that many guests have highly praised. Its massage and sauna services are lauded as excellent with skilled staff like Nour, Amina and Hannah noted for their empathetic and adept techniques. Guests appreciate the wide range of treatments available, including massages, saunas and a Turkish bath, all offered at very good prices. The spa facilities are generally described as very good, though there is a mention of the need for some renovations. The massage center stands out for its quality service and the overall experience in the spa section is often characterized as successful. While some guests noted persistent offers for spa services, the general consensus highlights the affordability, quality and courteous staff as major positives of the spa at this resort.
Gym
The gym at Safir Sharm Waterfalls Resort offers basic facilities and provides some respite from the heat, though it could benefit from better maintenance and cleaning. While it is equipped with necessary fitness equipment, the area needs significant improvements and renovations. Guests have noted that the air conditioning in the gym was not functioning, making workouts a bit uncomfortable. Overall, the gym serves its purpose but falls short in terms of modern standards and upkeep.
Pool
Safir Sharm Waterfalls Resort offers an extensive array of swimming pools, each catering to different preferences and needs. Many guests highlight the beauty and spaciousness of the numerous pools, describing them as clear, well-maintained and delightful. The resort boasts warm and inviting pools, including a heated pool and a refreshing saltwater option. Helpful and courteous pool staff add to the positive experience, ensuring guests feel attended to.
However, the reviews are mixed regarding cleanliness with some pools noted for being exceptionally tidy while others are criticized for lacking proper maintenance. The saltwater pool, in particular, was pointed out as needing better filtration to remove dirt and debris. Despite these concerns, the overall ambiance of the pool areas remains appealing with beautiful views and plenty of space for relaxation.
The pool facilities are complemented by various onsite amenities, including bars and special cocktails, making it easy for guests to enjoy their time by the water. While the resort experiences high traffic, leading to occasional noise and cleanliness issues, the diverse options for swimming and lounging ensure that there is a suitable spot for everyone. The stunning and varied pool areas are frequently highlighted as a key attraction at the resort, contributing significantly to the overall guest experience.
Beach
The beach at Safir Sharm Waterfalls Resort receives high praise for its pristine condition and stunning natural beauty. Guests consistently describe the beachfront as clean, charming and conveniently close to their rooms. The private beach offers excellent access to the ocean, making it a top spot for snorkeling and diving enthusiasts. The coral reef is a standout feature, teeming with colorful marine life, comparable to the renowned Ras Mohammed reef.
Though the main beach is relatively small and can get overcrowded, several smaller beaches and elevated terraces with sunbeds provide additional space to relax. The beach itself features convenient sun shelters and top-notch umbrellas, adding to the comfort. However, some reviews mention challenges like the limited number of sun loungers and the tendency for guests to reserve them early in the morning, leading to a scarcity later.
Access to the ocean is facilitated by a pier, allowing guests to easily reach the vibrant reef. The beach area also includes sandy spots, although some parts are rocky and less suitable for regular swimming. Cleanliness is well-maintained, although there are occasional complaints about organization and a single beach bar that closes early, resulting in long queues.
Overall, the beach at Safir Sharm Waterfalls Resort is lauded for its beautiful setting, clean waters and excellent opportunities for snorkeling and diving. Despite minor drawbacks like limited space and early lounger reservations, the combination of a stunning coral reef and well-kept surroundings make it a desirable destination for beach lovers.
Family
Safir Sharm Waterfalls Resort is an ideal destination for families. With activities catering specifically to children, such as a kids' club with engaging programs and a heated swimming pool, the resort provides ample entertainment for the younger guests. Parents can relax with peace of mind knowing the environment is safe for children. The resort is recommended not only for families but also for couples, offering a versatile and enjoyable experience for all.
Families have reported having great vacations with their children happily engaged in various activities. Despite some minor inconveniences like a crowded funicular and limited evening entertainment, the overall atmosphere at the resort is welcoming and family-friendly. Special attention from staff members, such as Vera and the F&B manager, further enhances the family experience by treating guests with warmth and hospitality.
Snorkeling, diving and watching the diverse underwater world are standout activities that appeal to both kids and adults, making it a great place for young and old alike. Visitors repeatedly recommend the resort to their friends and family, affirming its reputation as a wonderful choice for family vacations.
5 Star
Safir Sharm Waterfalls Resort is a complex establishment with mixed reviews regarding its five-star rating, services and facilities. While some guests praise the resort for providing a true five-star experience with excellent service, cleanliness and courteous staff, others express disappointment, noting that it doesn't meet the expected five-star standards.
Quality of service is notably exceptional with staff often going above and beyond to resolve issues quickly and ensure a pleasant stay. However, the overall food quality seems to fall short of five-star expectations, leaving some guests dissatisfied. The resort’s facilities, including a funicular that was sometimes overcrowded and malfunctioning, did not surprise or impress many of the reviewers.
In the context of Egyptian standards, some guests believe the resort fulfills its role as a functional and clean five-star property, whereas, by international benchmarks, particularly European ones, it resembles more of a three or four-star establishment. Overall, there’s a contrast in opinions—some find it deserving of its stars in the local context, while others deem it an overrated venue that cuts too many corners.
Business
Safir Sharm Waterfalls Resort receives strong praise from business travelers for its professional and friendly staff, who consistently provide high-quality service and excellent customer care. The team is notably attentive to the needs of business guests, ensuring a comfortable and productive stay. Flexible check-out times are particularly appreciated, accommodating late return flights, which is a significant advantage for those with unpredictable schedules. Despite the resort being slightly outdated and in need of some renewal, the impeccable service and respect shown by the staff outweigh this minor drawback. Overall, Safir Sharm Waterfalls Resort appears to be a reliable choice for business travelers seeking top-tier customer service.
Outdoor Pool
Safir Sharm Waterfalls Resort offers a variety of swimming experiences with its numerous pools, including both saltwater and freshwater options. Guests praise the beauty and spaciousness of the pools, noting that they are in excellent locations and often come with added amenities like poolside bars, making for a refreshing and relaxing experience. There is a heated pool that is particularly appreciated by families with children, although some guests find it not warm enough. The availability of several large and clean pools provides plenty of choices for visitors. Despite some issues with tile maintenance and cleanliness in specific pools, the overall pool area is well-maintained and provides a picturesque setting for guests to enjoy their vacation.
Luxury
Safir Sharm Waterfalls Resort offers a blend of luxury and impressive facilities, presenting itself as a fancy hotel with a fantastic location. The beautiful entrance and the overall value for money contribute to its appeal as a five-star resort. Guests frequently mention the luxurious accommodations and treatment, further enhanced by luxurious service and the fantastic views from the rooms.
However, the accommodations are mixed with some guests noting that the plumbing is frequently broken and certain areas showing signs of aging, suggesting that while the hotel retains a certain charm, it might benefit from renovations. The level of luxury at this resort may not fully meet the five-star standard today with some feeling it more closely resembles an old four-star establishment. Despite these issues, the resort's well-maintained facilities and luxurious ambiance make it an attractive destination for many travelers.
Romantic
Safir Sharm Waterfalls Resort is a magnificent establishment that offers a truly romantic atmosphere ideal for couples. The resort is touted as the perfect destination for a romantic getaway or a honeymoon with several mentions of its beautiful and romantic beach and exceptional sea views. Guests consistently highlight the resort's suitability for anniversaries and special occasions, often noting the attentive decoration of rooms for such events as birthdays.
The resort’s romantic dinner options and private beach, available for a nominal fee, add to its allure. Couples can enjoy a quiet and comfortable stay with opportunities to watch a magnificent sunrise and experience romantic evenings on a private beach. The beach area itself is described as perfect for romantic holidays, emphasizing the soothing and tranquil environment that the resort provides.
With beautiful sea-view suites featuring separate living and bedroom areas, the accommodations are praised for their romantic views and delightful ambiance. Overall, the romantic and soothing atmosphere of Safir Sharm Waterfalls Resort makes it highly recommended for those looking to celebrate their love.
Beachfront
Nestled right next to the sea, Safir Sharm Waterfalls Resort offers a stunning location perfect for beach lovers and snorkel enthusiasts. Guests continually rave about the wonderful and breathtaking views of the sea, which can be enjoyed both day and night. The resort's beachfront location is particularly praised with its own private beach and easy access to a spectacular coral reef via a floating pier.
For those who prefer to bask in the sun or take a refreshing dip, the property features several well-maintained swimming pools. The beach and pool combo is frequently highlighted as amazing and the cleanliness of the entire resort is noted as excellent.
While the rocky shoreline may not be ideal for traditional swimming, the possibility of snorkeling every day more than compensates for it. Rooms, especially deluxe ones, offer beautiful terraces that overlook both the sea and the pools, enhancing the overall experience.
Overall, the beachfront at Safir Sharm Waterfalls Resort is described as exceptional with a picturesque setting that's sure to delight.
Yes, Safir Sharm Waterfalls Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Safir Sharm Waterfalls Resort.
No, Safir Sharm Waterfalls Resort doesn't allow dogs.
No, parking facilities aren't available at Safir Sharm Waterfalls Resort.