Mercure Sheffield Kenwood Hall & Spa
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Summary of reviewsThe Mercure Sheffield Kenwood Hall & Spa is a well-situated hotel with a beautiful exterior and peaceful environment. While some guests had mixed opinions about the breakfast and found the rooms to be outdated, the hotel offers spacious accommodations with comfortable beds and friendly staff. The spa facilities received mixed reviews, but the flexible opening times and clean towels were appreciated. Parking is available on site, but navigating the lot can be challenging at peak times. The hotel is family-friendly and dog-friendly with spacious family rooms and amenities for furry friends. Overall, guests appreciated the staff's friendliness and helpfulness and the hotel's accessibility to the local hospital.
Categories
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Dog Play Area
Do you accept dogs in all rooms?
No, some rooms only: All room types but we have a dedicated corridor
No, some rooms only: All room types but we have a dedicated corridor
Is there an extra charge?
Yes, £ 15 per booking
Yes, £ 15 per booking
Should the dog owner notify you before checking in?
Yes, During the booking process
Show more...Yes, During the booking process
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Cheap Hotel
Accessible Hotel
Hotel with Gym
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.
Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
Cost for using the gym: Free for guests
Gym opening hours: 24 hours
Show more...4-Star Hotel
Hotel with Play Area For Dogs
Hotel with Indoor Pool
Guest Reviews
Based on guest reviews, the Mercure Sheffield Kenwood Hall & Spa is a well-situated hotel in a nice area of Sheffield. Guests found the location to be convenient for their needs with easy access and free parking. The hotel's peaceful environment, beautiful grounds and close proximity to the city center were also noted as positives. Overall, guests appreciated the good position and great location of the hotel. In addition, the hotel has a beautiful, impressive look from the outside.
Guests have mixed opinions about the breakfast at Mercure Sheffield Kenwood Hall & Spa. Some guests found it to be good with plenty of room and a well-stocked selection of high-quality produce with options for allergies. One even raved about the fantastic view of the lake and grounds while enjoying breakfast. However, some were disappointed with the lack of vegetarian hot food options and felt the breakfast was of poor quality for the price. A stone cold pot of coffee was also mentioned as a negative point. Overall, guests found the staff to be friendly and accommodating during their meal.
If you're looking for a spacious room during your stay at Mercure Sheffield Kenwood Hall & Spa, you're in luck - the hotel offers very big accommodations with comfortable beds. However, some guests reported that the rooms could use a bit of a refresh with several mentioning that the property is tired and out of date. Nevertheless, multiple reviewers noted that their rooms had been well-maintained and were clean. Accessible rooms are also available for those who need them. Although some areas of the hotel have been modernised and are lovely, the rest of the property, especially some of the bedrooms, is in need of refurbishing, updating and modernising. So, while your stay may be comfortable, you may find that your room is a bit soulless or dated. It seems that some guests were lucky and had a large and comfortable room, while others were not so fortunate and found their room to be dirty, cold or unkempt.
Guests who stay at the Mercure Sheffield Kenwood Hall & Spa can expect a mixed bag when it comes to the beds. Some guests reported that the beds were very comfortable with clean bedding and spacious rooms. Other guests found the mattresses and pillows to be lumpy, leading to an uncomfortable night's sleep. Some rooms were in need of renovation, while others were quiet and clean. The lack of sockets and USB ports near the beds was a small frustration for guests who needed to charge their phones. Overall, guests had varying experiences with the beds, but most agreed that the rooms were spacious and the facilities were good.
Several reviews for the Mercure Sheffield Kenwood Hall & Spa mention issues with cleanliness. Some guests found their rooms to be very dirty with mould and unclean bathrooms being common complaints. However, others did note that their rooms were clean and well-maintained. The hotel's location in a quiet area was appreciated by many guests. The hotel's spa and pool areas also received mixed reviews in terms of cleanliness with some citing mould as an issue. The hotel is generally described as outdated and in need of updates with issues like rusty tiles and poor lighting being mentioned. Despite these drawbacks, the hotel has some positive features, such as lovely towels, good toiletries and friendly staff.
The staff at Mercure Sheffield Kenwood Hall & Spa are some of the friendliest and most helpful people you'll encounter, according to guest reviews. Even under difficult circumstances like heavy snow, the staff remained cheerful and eager to assist. Guests found the check-in process to be friendly and efficient. Both the facilities and the staff received high praise with many guests singling out particular employees by name for their exceptional service. Despite a small number of less-than-friendly encounters, overall the staff were polite, professional and welcoming. Additionally, the hotel's pet-friendly policy was appreciated by guests traveling with their furry companions. Lastly, guests enjoyed the beautiful grounds and appreciated the staff's quick response to room change requests.
Guests of the Mercure Sheffield Kenwood Hall & Spa have mixed reviews about the hotel's spa facilities. Some guests found the spa to be lovely and enjoyed using it during their stay, while others were disappointed and felt it was in need of renovations. Some guests noted that the spa was too small with limited facilities and the pool was described as being cold and not really a pool due to its small size. A few guests had negative experiences with some of the spa facilities out of order and not being communicated to them beforehand. Overall, while the spa facilities could use some improvements, the flexible opening times and clean towels were appreciated by guests.
Guests of the Mercure Sheffield Kenwood Hall & Spa can rest assured that parking is available for them during their stay. However, some guests have reported that navigating the parking lot can be hazardous and that the limited availability of spaces can be a challenge at peak times. On the positive side, many guests appreciate the free parking and the convenient location of the hotel, particularly when visiting nearby hospitals or other attractions. However, some guests have reported issues with non-electric cars occupying charging bays and inadequate parking causing them to park on the street. Despite these potential challenges, guests can generally expect ample parking to be available on site and many find that the convenient location and included parking are major positives of their stay at the Mercure Sheffield Kenwood Hall & Spa.
Mercure Sheffield Kenwood Hall & Spa is an excellent choice for families looking for a kid-friendly hotel. The hotel offers family-friendly facilities and spacious family rooms that are well equipped, including fridges. Although some guests complained about being kept awake due to a party at the function room located beneath the family rooms, most enjoyed their family stay. Dog owners can also bring their furry friends along as the hotel is dog-friendly and provides towels, water and biscuits for dogs. However, some found the £60 charge for two small dogs a bit high. Regardless, guests enjoyed the beautiful grounds and lake, which dogs loved to run around. Overall, guests appreciated the staff's friendliness and helpfulness and the hotel's accessibility to the local hospital.
Mercure Sheffield Kenwood Hall & Spa is a hotel that stands out as an attractive option for dog owners seeking beautiful surroundings, comfortable rooms and ample amenities designed for their furry friends. Guests appreciate that the hotel welcomes dogs and has a designated area equipped with towels, poo bags, dog biscuits and water just inside the front door. In addition, many guests have mentioned that the lovely grounds and beautiful building provided a perfect atmosphere for dogs to have fun and enjoy themselves. One or two reviews expressed concerns about the prices of certain dog-related amenities, but overall, the reviews express a high degree of satisfaction with the dog-friendly facilities, services, amenities and rules of the hotel.
Location Show Map
Location
Breakfast
Rooms
Beds
Cleanliness
Staff
Spa
Parking
Family
Dog Friendly
Yes, Mercure Sheffield Kenwood Hall & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Mercure Sheffield Kenwood Hall & Spa.
Yes, Mercure Sheffield Kenwood Hall & Spa welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Mercure Sheffield Kenwood Hall & Spa.
Yes, Mercure Sheffield Kenwood Hall & Spa has a gym. For more information, read the answers to the Gym questionnaire
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