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Summary of reviewsHoliday Inn London-Shepperton by IHG, offers a serene retreat in a tranquil countryside setting, appreciated for its clean and quiet surroundings. While not ideal for those seeking easy access to central London without a vehicle, the hotel's convenient location near the airport, plentiful on-site parking and ease of access cater well to travelers, particularly those with cars. The hotel's friendly and efficient staff significantly enhance the positive guest experience.
Breakfast at the hotel receives high praise for its variety and quality, providing a delightful start to the day despite occasional chaos during peak times. The dinner experience, though receiving mixed feedback, is often noted for its good food quality and value, especially for families with children who eat for free. The lack of vegan options and pricing are noted as areas for improvement.
Guests consistently commend the hotel's spacious, clean and comfortable rooms, which feature modern furnishings and cozy beds. The serene environment and the availability of a swimming pool make it a good choice for families, further highlighted by child-friendly amenities.
Cleanliness is a standout feature with guests praising the well-maintained rooms and overall hotel environment. The staff are frequently described as polite, friendly and accommodating, enhancing the stay with their professionalism and attentiveness.
The swimming pool is highly regarded, providing a warm and relaxing experience for guests, particularly families. The ample, on-site parking is another strong feature, offering convenience and sometimes inclusive in the room rate, though additional charges for parking are occasionally mentioned.
Overall, Holiday Inn London-Shepperton by IHG, excels in offering a peaceful and comfortable stay with excellent staff service, clean facilities and family-friendly amenities, making it a well-rounded choice for travelers. Show more
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Hotel with Pool Lap Lanes
Holiday Inn London – Shepperton is a welcoming hotel, conveniently located near Heathrow Airport. With its 11-acre property graced with lush greenery, natural meadow, and a picturesque pond, it serves as a tranquil haven amidst the bustle of the M25 and M3 motorways.
A standout feature of the hotel is the on-site You Fit Shepperton Health Club. It invites guests to experience a range of wellness and fitness facilities, from an inviting heated indoor pool with lap lanes to a fully equipped gym for rigorous workouts. The pool serves a dual purpose, providing a refreshing venue for vigorous workouts as well as a serene environment for a leisurely swim. In addition to these, guests have access to a sauna and steam room, perfect for a soothing end to their day. A beauty therapy suite is also available, complementing the overall ambience that encourages rest and revitalisation.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Pool Lap Lanes
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Standard Double Room with Sofa BedThis air-conditioned double room is comprised of a flat-screen TV with satellite channels, a tea and coffee maker, a private bathroom with a walk-in shower, The unit has 1 bed and 1 sofa bed.
Standard Double Room - Disability AccessThis air-conditioned room features a satellite TV, a tea and coffee maker, and a bathroom with a hairdryer. This unit includes wet room facilities. This unit has 1 bed.
Premium RoomThis comfortable, air-conditioned room features satellite TV, tea and coffee making facilities and an en suite bathroom with hairdryer.
King SuiteThis comfortable, air-conditioned room features a satellite TV, a tea and coffee maker, a bathroom with a walk-in shower, a bath, and a hairdryer. 1 bed and 1 sofa bed.
Standard Double RoomThis comfortable, air-conditioned room features satellite TV, tea and coffee making facilities and an en suite bathroom with hairdryer.
Standard Room with Two Single BedsThis comfortable, air-conditioned room features satellite TV, tea and coffee making facilities and an en suite bathroom with hairdryer.
Standard RoomThis comfortable, air-conditioned room features satellite TV, tea and coffee making facilities and an en suite bathroom with hairdryer.
Premium Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room has air conditioning, a minibar, a tea and coffee maker, a flat-screen TV with satellite channels, and chocolate for guests. The unit has 1 bed.
Guest Reviews
8.0
Very Good
Location
Nestled in the serene countryside, Holiday Inn London-Shepperton by IHG, offers a wonderfully peaceful location that many guests find appealing. With plenty of parking options and the hotel's ease of access, it's convenient for those traveling by car. Guests appreciate the clean and quiet surroundings, making it a perfect retreat from the hustle and bustle. Additionally, its proximity to the airport enhances its appeal for travelers.
While the location may not be ideal for those looking to explore central London without a vehicle, it serves well for various purposes and is tucked away in a tranquil setting. The friendly and efficient staff further enhance the pleasant experience of staying at this comfortable and easily accessible hotel.
Breakfast
Guests at the Holiday Inn London-Shepperton generally have a favorable view of the breakfast offerings. Many praise the variety of choices available, which cater to all tastes and dietary requirements, making it an accommodating option for diverse guests. Several reviews described the breakfast as good, very good or even fabulous with compliments on the exceptional quality and the opportunity to see the chef at work, enhancing the dining experience. The staff and overall environment during breakfast also received admiration, contributing to the positive ambiance.
However, some guests noted that the breakfast could be chaotic at times with empty food trays and warm dishes served on cold plates, leading to disappointment for a few. Despite these occasional drawbacks, the consensus is that the breakfast at the Holiday Inn London-Shepperton is a delightful start to the day with most guests leaving satisfied with their morning meal.
Dinner
The dinner experience at Holiday Inn London-Shepperton by IHG, received mixed feedback with several positive notes. Despite some guests finding the dinner menu a little limited, the quality of the food itself was consistently praised with phrases such as food was good, dinner was nice and food was excellent in the restaurant appearing repeatedly. Breakfast and evening meals were particularly highlighted for their excellence.
Families with children might appreciate the good value proposition, especially since children eat for free, which adds to the favorable perception. While the vegan options were notably lacking, the general food quality seemed to satisfy most guests.
However, there were mentions of less satisfactory experiences. Some reviews pointed out that the dinner service could be improved and that certain meals, though okay, were not particularly memorable. The pricing was also critiqued as being on the higher side. Overall, the food quality at Holiday Inn London-Shepperton appeared to be a strong point, despite areas where enhancements could be made.
Rooms
Holiday Inn London-Shepperton by IHG, offers a comfortable and pleasant stay with numerous positive aspects highlighted by guests. The rooms are consistently praised for being spacious and clean, providing a serene and tidy atmosphere. Many guests found their beds to be particularly comfortable, enhancing the overall quality of rest during their stay.
The hotel’s modern and tastefully done rooms add a touch of elegance with nice furnishings contributing to a cozy and welcoming environment. Breakfast is noted to be both good and of good value, complementing the overall satisfaction of the accommodation. The surroundings of the hotel are beautiful, offering a scenic backdrop to the spacious and comfortable hotel facilities.
For families, the availability of a swimming pool is a notable advantage with kids enjoying the swim facilities. Despite a few isolated issues such as some rooms feeling a bit dated or occasional problems with room assignments and temperatures, the overall consensus is that the rooms at Holiday Inn London-Shepperton are clean, spacious and provide a good level of comfort.
Beds
Holiday Inn London-Shepperton by IHG, offers guests a notably comfortable sleeping experience. Numerous reviews highlight the exceptional comfort of the beds, often described as both big and clean. While most guests found the beds very comfortable, there was a small mention of some finding them a bit too hard. Overall, the consensus points to a restful night's sleep, making it a commendable choice for travelers prioritizing comfort.
Cleanliness
Guests consistently praised the cleanliness of Holiday Inn London-Shepperton by IHG. Reviewers highlighted the clean rooms, comfy beds and the overall tidy and modern appearance of the hotel. The hotel's cleanliness was also complemented by its good location, great parking facilities and inviting entrance. Visitors appreciated the bright and comfortable atmosphere, along with the friendly and helpful staff. Additionally, the hotel offers good value for money. While there was a rare critique about the room cleaning not being up to standard, the majority of feedback confirms that the hotel is well-maintained and effectively managed.
Staff
Guest reviews of Holiday Inn London-Shepperton by IHG, consistently highlight the exceptional quality of the staff. Descriptions such as "polite and helpful" and "extremely accommodating" are frequent, revealing a team committed to providing excellent service. Visitors frequently noted that the staff were friendly, professional and attentive, making their stays more relaxing. Specific commendations were given to individual staff members, such as a warm and friendly reception from Puja. The reception staff, in particular, were repeatedly mentioned for their helpfulness and friendly demeanor. Overall, the consistently positive interactions with staff significantly enhanced the guest experience with mentions of their courteous and friendly nature, attention to detail and even their kindness to children. The combination of great staff, beautiful hotel and excellent facilities suggests a well-rounded and welcoming atmosphere for visitors.
Pool
The pool at the Holiday Inn London-Shepperton receives commendable feedback for its quality and amenities. The swimming pool and changing rooms are consistently noted as being very good, adding considerable appeal to the hotel. Guests appreciate the presence of facilities like the pool and jacuzzi, although the jacuzzi has occasionally been mentioned as a bit cold. The pool stands out as a significant attraction, particularly for families with its warm and child-friendly environment. These features make it an ideal spot for short getaways, providing both relaxation and entertainment. Overall, the swimming pool is highly regarded and enhances the hotel's appeal.
Parking
The parking situation at the Holiday Inn London-Shepperton by IHG, receives largely positive feedback from guests. Many appreciate the convenience of the ample, on-site parking, which is described as both plentiful and easy to navigate. It's noted that there is a big parking area with enough space to accommodate many vehicles, which is a significant advantage for travelers. A highlight for some guests is that parking is sometimes included in the room rate, adding extra value to their stay. However, it's worth noting that there are mentions of additional charges for parking, which could be a minor inconvenience for some. Overall, the parking facilities are generally well-regarded and considered a strong feature of the hotel.
Family
Holiday Inn London-Shepperton by IHG, is a prime choice for families seeking a convenient and enjoyable stay near Thorpe Park. Guests have praised the hotel for its friendly staff and cleanliness, making it a welcoming environment for children. Kids particularly enjoyed the play area and facilities, while the swimming pool and play area provided ample entertainment for toddlers. The accommodation is highlighted for its family-friendly setup, including a sofa bed for children and comfortable family rooms. The staff also go the extra mile by arranging dining tables close to the children's area and providing essentials like baby cots.
Yes, Holiday Inn London-Shepperton by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.
No, a spa isn't available at Holiday Inn London-Shepperton by IHG.
Yes, Holiday Inn London-Shepperton by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn London-Shepperton by IHG.
Yes, Holiday Inn London-Shepperton by IHG has a gym.