Hatters Hotel

Skegness 53.13014000, 0.33868800 , Drummond Road (Show on Map)
7.9
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHatters Hotel enjoys a prime location praised for its quiet ambiance and proximity to both natural attractions like Gibraltar Point Nature Reserve and the lively town of Skegness, as well as the beach. Guests find it perfect for leisurely seaside strolls and access to amenities, while also appreciating the convenience of easy parking.

The hotel's breakfast offerings generally receive high praise for quality, variety and value with cooked breakfasts being particularly popular. While there are occasional mentions of slow service and a need for more variety in continental options, the breakfast experience is typically positive. Additionally, the evening meals are well-received for their taste and presentation with standout dishes like carveries and steak dinners. However, there are some reports of inconsistent service and food quality.

The rooms at Hatters Hotel are often commended for their cleanliness, quirky Alice in Wonderland themes and comfort. Guests appreciate the spaciousness, comfortable beds and modern amenities like TVs with Netflix. Though there are some minor issues with room fixtures and maintenance, the positive aspects far outweigh them, making the rooms appealing.

Cleanliness is a strong point at Hatters Hotel with guest rooms frequently described as spotless and well-maintained. Although some public areas and hallways could improve, the hotel's commitment to cleanliness contributes significantly to a positive guest experience.

The friendly and helpful staff greatly enhance the stay, offering a warm welcome and attentive service. Despite a few instances of dissatisfaction, the overall interactions are overwhelmingly positive.

Guests have mixed experiences with the free WiFi, though many appreciate its availability and usability in rooms. Efforts to improve connectivity are ongoing.

Parking is a notable advantage with plenty of free spaces available, adding convenience for those traveling by car.

Families find Hatters Hotel delightful, particularly due to the themed rooms and welcoming atmosphere. The child-centric facilities and proximity to family-friendly attractions make it a favored choice for those with children.

The beds receive largely positive feedback for their comfort and cleanliness, contributing to a good night's sleep for most guests.

Overall, Hatters Hotel offers good value for money, particularly for families and those seeking a whimsical, themed stay. It balances budget-friendly accommodations with quirky charm and friendly service, making it a commendable option despite some areas needing improvement.
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Hotel near Golf Courses

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3-Star Hotel

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Guest Reviews
7.9
Good
Location
Hatters Hotel enjoys a prime location that receives high marks for its proximity to attractions and tranquility. Guests appreciate that it's very close to the beach, making it convenient for seaside strolls and dog walks. The quiet and peaceful atmosphere of the area ensures relaxation away from the hustle and bustle of the main town center, yet within a reasonable walking distance to amenities and the lively town of Skegness, often described as a 15-20 minute walk.

Despite the longer walk into the town for some, the hotel's location near natural attractions, such as Gibraltar Point Nature Reserve, adds a unique appeal for nature lovers and birdwatchers. The convenience of easy parking and accessibility to the beachfront, bars, restaurants and the golf course enhances the overall guest experience.

In summary, whether guests are visiting for leisure or specific activities, Hatters Hotel stands out as a well-placed, clean and quiet establishment that offers easy access to both natural landscapes and town conveniences.

Breakfast
Hatters Hotel generally receives high praise for its breakfast offerings with many guests commending the quality, variety and value. A majority of reviews highlight "great breakfast", "amazing breakfast" and "excellent value" as recurring themes, emphasizing the satisfaction experienced by many guests. Cooked breakfasts, in particular, are frequently lauded as being tasty and freshly made-to-order with some guests noting they are "piping hot" and "consistently delicious". The breakfast cobs and full English breakfast stand out as guest favorites.

However, there are mixed opinions. While some reviews mention a robust selection of options, both continental and full English, others note that the continental breakfast could use more variety and at times, it was sparse and appeared messy. Slow service and waits for food are mentioned with instances of cold dishes and undercooked items causing disappointment for some guests. There are also mentions of specific issues like the quality of coffee and the use of cheap margarine.

Despite these setbacks, many guests find the breakfast to be filling and a good start to the day, especially when considering the value for money. The buffet style service is appreciated by those who enjoy helping themselves and the friendly chef’s service receives positive remarks. While Hatters Hotel's breakfast may have areas for improvement, particularly regarding speed and specific dietary options, the overall sentiment leans positively, making it a noteworthy aspect of the stay for many guests.

Dinner
The reviews for Hatters Hotel highlight a diverse range of dining experiences. Guests commonly praised the food as being lovely, delicious and amazing with evening meals and bar food often receiving high marks for taste and presentation. High quality, well-priced meals and standout dishes like carveries, steak dinners and home-made pies were frequently mentioned. The words fantastic, excellent and cooked to perfection were commonly used to describe the dinners.

However, several guests noted inconsistent service and food quality. The absence of evening meals due to chef availability and instances of food being served cold or not at all, led to some disappointment. Breakfast offerings were limited with some guests waiting excessively long for their meals. While the bar area received positive feedback for its welcoming atmosphere and entertainment, issues such as broken chairs, overspraying showers and an unsatisfactory breakfast service were also mentioned.

Despite these drawbacks, the overall sentiment towards the food in the evening was overwhelmingly positive with many guests expressing enjoyment of their meals and appreciating the value for money offered.

Rooms
Hatters Hotel offers a blend of quirky charm and comfort, as reflected in numerous guest reviews highlighting its unique themed rooms, particularly the Alice in Wonderland motifs. The rooms are consistently praised for their cleanliness, spaciousness and comfortable beds. Guests have found the decor to be well-executed and a feast for the eyes, making the stay both enjoyable and visually engaging.

Specifically, rooms such as "Queen of Hearts" and "The Book Room" have been singled out for their distinct themes and decorations. Several reviews commend the hotel for its lovely and spacious bathrooms, equipped with both baths and showers. Many guests appreciated the quiet atmosphere, ample storage and the modern amenities like TVs with Netflix, which added to the overall comfort of their stay.

Despite these positive aspects, there have been mentions of areas needing improvement. Some guests noted issues with the room's fixtures, such as bathroom doors not closing properly and creaky beds. The dated furniture and occasional maintenance lapses, like dusty spots and occasional mold, detracted from the otherwise delightful experiences. Additionally, a few rooms were reported to be either too cold or inadequately soundproofed, particularly those situated above the bar.

Overall, Hatters Hotel is seen as good value for money with its charming and clean rooms, unique decor and friendly staff making it a popular choice, especially for families and those seeking a whimsical getaway. However, potential guests should be aware of some minor maintenance issues and noise concerns depending on room location.

Beds
At Hatters Hotel, the overall consensus about the beds leans towards the positive side. Many guests described the beds as comfortable with several remarks emphasizing their size, including mentions of king-size and massive beds. The thick duvets and fresh, clean bed linen added to the comfort and numerous guests were specific about how well they slept, thanks to the very comfortable mattresses.

The cleanliness of the rooms also received positive mentions, further enhancing the overall sleep experience. Some guests found the beds almost too comfortable, while others noted the coziness of the duvets and the freshness of the sheets.

However, a few negative comments were noted. Some guests experienced issues with bed comfort, mentioning that a few beds were uncomfortably hard or squeaky. There were also isolated complaints about crumbs on children's beds and slight stains on pillowcases. Furthermore, the high thick wooden rim around some beds posed a challenge for a few guests when getting in and out.

Despite these criticisms, the majority of feedback about the beds at Hatters Hotel indicates a largely positive experience, making it a considerable option for travelers prioritizing a good night's sleep.

Cleanliness
Hatters Hotel consistently stands out for its remarkable cleanliness with countless mentions of rooms being spotless, tidy and well-maintained. Guests frequently highlight the immaculate condition of their accommodations, emphasizing clean and comfortable rooms, fresh towels and pristine bedding. The hotel's commitment to daily cleaning ensures that guests experience a consistently fresh environment throughout their stay.

Several reviews praised the hotel's overall environment as exceptionally well-looked after with specific mentions of clean bathrooms and a tidy bar area, adding to the general positive impression. The cleanliness of the rooms is highlighted repeatedly with adjectives such as very clean, immaculate and spotlessly clean appearing frequently.

However, a few guests pointed out areas in need of improvement. Some public areas and hallways were noted to be less clean with issues like dirty carpets and light switches, black mold in bathrooms and dated bathroom fixtures being mentioned. Despite these occasional shortcomings, the hotel’s strong emphasis on cleanliness in guest rooms largely contributes to a positive guest experience.

In summary, while there are areas for improvement, Hatters Hotel generally maintains high standards of cleanliness, particularly within guest rooms, making it a reliable choice for travelers seeking a tidy and comfortable stay.

Staff
At Hatters Hotel, the staff stands out for their exceptional service, consistently described as friendly, welcoming and helpful. Guests frequently mention the warm reception they received with the majority of staff making visitors feel right at home. The attentive and accommodating nature of the staff enhances the overall guest experience, whether it be through helpful receptionists, cheerful bar staff or accommodating managers. Despite a few instances of dissatisfaction, the positive interactions far outweigh the negatives. The hotel's new ownership appears to have brought a fresh and friendly dynamic, ensuring that most guests feel welcome and attended to during their stay. Overall, the friendliness and courteousness of the staff at Hatters Hotel significantly contribute to a pleasant and enjoyable visit.

Wi-Fi
Guests at Hatters Hotel have shared mixed feedback about the hotel's WiFi. On the positive side, many guests appreciated that the WiFi was available in bedrooms free of charge and found it to be of good speed and completely usable. Some indicated the service was complementary and noted that it worked well. However, several guests experienced issues with the WiFi, such as slow speeds and connectivity problems. Some guests mentioned not being offered a WiFi code or given instructions on access. There were also reports of the WiFi continually dropping out and a few guests mentioned that the reception was poor. Efforts to improve the WiFi have been noted, suggesting ongoing improvements to the hotel's internet services.

Parking
Hatters Hotel offers a noteworthy parking experience for its guests. The hotel features a large car park with plenty of available spaces, making it easy for visitors to find a spot. Guests frequently highlight the ample, onsite and accessible parking, which is a significant convenience for those traveling by car. Not only is the parking abundant, but it is also free, adding to the overall value and appeal of staying at the hotel. For those concerned about proximity, the parking is conveniently located close to the hotel and there's even additional parking a short drive away. Overall, the parking situation at Hatters Hotel is praised for being plentiful, hassle-free and an excellent perk for guests.

Family
Hatters Hotel offers a delightful experience for families with children, earning praise for its welcoming staff and themed rooms that captivate young guests. The Alice in Wonderland and Mad Hatter rooms, in particular, receive rave reviews with kids loving the whimsical decorations and imaginative atmosphere. Parents noted that their children enjoyed taking pictures with the statues and playing in the family-friendly areas of the hotel. The hotel provides studios specifically designed for kids, which adds to the overall joy of the little ones.

The family-friendly vibe is evident with spacious rooms that accommodate family needs well, including extra TVs for children's entertainment. The snake in the reception area was a hit among the younger guests, adding to the fun, child-friendly environment. The hotel’s location is ideal for family activities with plenty of parking available and nearby attractions for everyone to explore.

However, some guests mentioned that certain areas of the hotel and rooms needed updating and cleanliness could be improved. Despite these issues, the positive aspects, such as the exceptional service from the family-run establishment, the welcoming atmosphere and the fun, themed rooms, make Hatters Hotel a favorable choice for families seeking a memorable stay. The combination of a great location, friendly staff and child-centric facilities provides ample entertainment and comfort for kids and their families.

3 Star
Hatters Hotel is a budget-friendly option, offering great value for money and appropriate facilities for families. The quirky and fun theme, especially the Alice in Wonderland motif, resonates well with children, although it doesn't extend to the bedrooms. The rooms are spacious, clean and equipped with comfortable beds, making it ideal for families looking for a functional and pleasant stay.

While the hotel delivers on its promise of three-star service, there are clear signs of wear and tear. The decor and some aspects of the facilities are tired and in need of an update. Little touches like two complimentary drinks help balance some of the less favorable aspects, such as limited restaurant choices and missing bits in the room.

Overall, staying at Hatters Hotel, especially on a budget, can be a good choice. The reasonable price point for a clean room and family-friendly environment makes it a commendable option, despite needing some management improvements and modern touches since being taken over by new owners.

Honeymoon
Hatters Hotel offers a top-tier romantic experience, making it an excellent choice for honeymooners. The quiet, peaceful ambiance of the hotel sets the perfect mood for couples looking to unwind and celebrate their new life together. The secluded accommodations provide the ideal privacy desired for such a special occasion, ensuring that guests can enjoy intimate moments without disturbances.

One of the standout features is the hotel's themed rooms, each uniquely designed to enhance the romantic setting. For those seeking a memorable and distinctive honeymoon, the "Mad Hatter" themed rooms add an extra layer of charm and whimsy, making the stay even more special.

As a favored honeymoon destination, Hatters Hotel consistently delivers on honeymoon vibes, creating an atmosphere that experienced travelers have praised for its dedicated approach to romance and tranquility. Whether it's the thoughtful room designs or the overall serene environment, this hotel stands out as a prime location for newlyweds to start their journey together.

Dog Friendly
Hatters Hotel is highly praised for its dog-friendly accommodations. Guests frequently mention that not only are dogs welcomed, but the hotel goes out of its way to ensure a comfortable stay for both pets and their owners. The establishment allows dogs in many areas, including specific rooms and the bar, which is a rare find. The location is ideal for dog walkers with a convenient path leading to the beach just at the end of the street.

The hotel offers friendly service for dogs and the staff's accommodating attitude has been a highlight for many. Guests appreciate the effort made by the hotel to make pets feel welcome and treated well. Overall, Hatters Hotel is recommended for those looking to travel with their dogs and enjoy a pet-friendly environment. Some minor issues such as occasional noise and dogs barking late at night were mentioned, but these were not significant enough to detract from the overall positive experience.


No, Hatters Hotel doesn't have any pool.

No, a spa isn't available at Hatters Hotel.

No, Hatters Hotel doesn't allow dogs.

No, parking facilities aren't available at Hatters Hotel.

No, Hatters Hotel doesn't have a gym.

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