Country Inn & Suites by Radisson, Smithfield-Selma, NC
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Summary of reviewsCountry Inn & Suites by Radisson, Smithfield-Selma, NC, is praised for its prime location, being conveniently close to I-95 and the Carolina Premium Outlet Mall, making it an ideal stop for travelers. The easy access to shopping, dining options and essential amenities adds to its appeal for both short stays and extended visits. Many guests highlight the cleanliness, friendly staff and overall comfort, enhancing the affordability and attractiveness of the hotel.
Breakfast experiences are mixed with many guests appreciating the variety and cleanliness of the offerings, including hot items like omelets and waffles. On the downside, some encountered issues with the quality and availability of food, especially during the COVID-19 pandemic when prepackaged meals were provided.
Rooms are spacious, well-maintained and comfortable with particularly positive remarks about cleanliness and the comfort of the beds. However, some guests reported issues such as poor room conditions, cleanliness inconsistencies and maintenance problems including dust, broken tiles and bad odors.
The staff receives widespread acclaim for their friendliness and professionalism with individual members like Shawnee and Tasha standing out for their exceptional service. Despite some isolated negative incidents, the overall sentiment toward the staff is highly positive.
The pool is another mixed-reviewed facility. While some guests found it nice and kid-friendly, others were disappointed with frequent closures and its cold temperature.
The hotel offers several family-friendly features such as a wall-controlled thermostat and dual TVs in rooms, enhancing convenience and entertainment. The proximity to family attractions, restaurants and shopping contributes to its appeal for families, despite minor issues such as insufficient towels and occasional check-in mix-ups.
Beds generally receive favorable comments for their comfort and cleanliness, although a few guests faced discomfort due to firmness, lumpy mattresses and occasional reports of bed bugs.
Overall, Country Inn & Suites by Radisson, Smithfield-Selma, NC offers a convenient and comfortable stay with many positive aspects, although there are areas needing improvement, particularly in room maintenance and the breakfast service.
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Breakfast experiences are mixed with many guests appreciating the variety and cleanliness of the offerings, including hot items like omelets and waffles. On the downside, some encountered issues with the quality and availability of food, especially during the COVID-19 pandemic when prepackaged meals were provided.
Rooms are spacious, well-maintained and comfortable with particularly positive remarks about cleanliness and the comfort of the beds. However, some guests reported issues such as poor room conditions, cleanliness inconsistencies and maintenance problems including dust, broken tiles and bad odors.
The staff receives widespread acclaim for their friendliness and professionalism with individual members like Shawnee and Tasha standing out for their exceptional service. Despite some isolated negative incidents, the overall sentiment toward the staff is highly positive.
The pool is another mixed-reviewed facility. While some guests found it nice and kid-friendly, others were disappointed with frequent closures and its cold temperature.
The hotel offers several family-friendly features such as a wall-controlled thermostat and dual TVs in rooms, enhancing convenience and entertainment. The proximity to family attractions, restaurants and shopping contributes to its appeal for families, despite minor issues such as insufficient towels and occasional check-in mix-ups.
Beds generally receive favorable comments for their comfort and cleanliness, although a few guests faced discomfort due to firmness, lumpy mattresses and occasional reports of bed bugs.
Overall, Country Inn & Suites by Radisson, Smithfield-Selma, NC offers a convenient and comfortable stay with many positive aspects, although there are areas needing improvement, particularly in room maintenance and the breakfast service.
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Guest Reviews
Country Inn & Suites by Radisson, Smithfield-Selma, NC, is widely praised for its prime location. It is conveniently close to I-95, making it an ideal stopping point for travelers heading south. Guests appreciate its proximity to the Carolina Premium Outlet Mall, providing easy access to a variety of shopping and dining options. The hotel is also noted for being strategically positioned near several restaurants and other essential amenities.
The location serves well for both short stays and extended visits with everything guests might need just minutes away. Families and solo travelers alike comment on the ease of access to the hotel and its surroundings, including the nearby shopping centers.
Besides the convenient location, the hotel receives positive remarks for its cleanliness, friendly staff and overall comfort, making it a pleasant place to stay. The combination of good location and affordability adds to the overall appeal, ensuring guests can enjoy both convenience and comfort during their stay.
The breakfast experience at 'Country Inn & Suites by Radisson, Smithfield-Selma, NC' appears to be notably mixed with a blend of strong positive and negative opinions. On the positive side, many guests praised the breakfast offerings, highlighting its well-organization, variety, cleanliness and the availability of hot items such as omelets and waffles, which were often described as amazing. The breakfast was also noted for exceeding some guests’ expectations, providing more than just a continental meal and encompassing a range of hot and cold choices.
Conversely, some guests reported subpar experiences, especially during the COVID-19 pandemic when breakfast offerings were replaced with prepackaged bagged meals, which included items like an apple, muffin and a Nutri-Grain bar. Issues such as broken waffle and juice machines, a lack of variety and insufficient quantities of food were also pointed out. Additionally, some found the breakfast options to be poorly executed with reports of warm milk, hard omelets and the food generally not meeting expected standards.
Overall, while many guests found the breakfast to be more than satisfactory, others felt significant improvements were needed to meet expectations fully.
The rooms at Country Inn & Suites by Radisson, Smithfield-Selma, NC, received mixed reviews from guests. On a positive note, many found the rooms to be beautiful, spacious and well-taken care of. Cleanliness was another highlight for several visitors, mentioning that the rooms and bathrooms were very clean and well-maintained. The beds were described as comfortable with some guests specifically noting the super comfy mattresses. The hotel's front desk staff were praised for being attentive, helpful and providing good local advice.
However, there were also several issues pointed out by visitors. Some rooms were criticized for being in poor condition with mentions of dust, broken tiles, black mold and other maintenance problems. The cleanliness of the rooms was inconsistent with reports of rooms being skipped for cleaning multiple days in a row, bugs, bad odors and a generally dirty environment. Specific complaints also included insufficient towel supply, uncomfortable beds and the smell of cigarette smoke. Overall, while the hotel offers spacious and potentially comfortable rooms, there are significant drawbacks related to cleanliness and maintenance that need addressing.
The beds at Country Inn & Suites by Radisson, Smithfield-Selma, NC receive mixed reviews from guests. On the positive side, many guests found the beds to be comfortable and the mattresses extremely comfy, enticing some even to stay in bed all day. Visitors also appreciated the clean and comfortable beds, which contributed to a good night's rest. However, some guests mentioned discomfort with the firmness of the beds and issues such as lumpy mattresses. Specific concerns included small pillows, poor-quality duvets and the presence of bedbugs in isolated instances. While the majority of reviews highlight comfort and cleanliness, there are notable complaints that suggest varying experiences with the bedding quality.
Country Inn & Suites by Radisson, Smithfield-Selma, NC offers a mixed experience when it comes to cleanliness. On the positive side, numerous guests appreciated the clean and spacious rooms, noting the cleanliness of the pool and common areas as well. Many reviews highlighted the hotel's overall cleanliness and comfort with some guests finding the facility exceptionally clean and highly recommending it.
However, there were several concerns indicating inconsistencies in cleanliness. Issues reported included dirty carpets, stained furniture, mildew in bathrooms and certain areas including the lobby and elevators needing significant maintenance. Some guests also found their rooms not thoroughly cleaned with instances where cleaning services were missed multiple days in a row, leading to unkempt conditions. The smell on some floors and specific rooms, as well as issues like dirty bathrooms and unvacuumed spaces, were additional points of contention.
In summary, while the hotel has the potential to provide a clean and comfortable stay as noted by numerous guests, it appears that some areas require better maintenance and more consistent cleaning practices.
The staff at Country Inn & Suites by Radisson, Smithfield-Selma, NC, generally receive high praise from guests for their friendliness and professionalism. Several visitors noted that the staff were not only pleasant but also amazing, caring and helpful. The front desk staff, including individuals like Shawnee and Tasha, were specifically highlighted for their exceptional service and accommodating nature. Many guests felt warmly welcomed and at home due to the attentive and supportive demeanor of the staff.
However, there were a few negative remarks, particularly about some front desk members who were described as rude or not very helpful. Issues such as staff entering rooms without knocking and incorrect charging of credit cards were mentioned, indicating occasional lapses in professionalism. Despite these isolated incidents, the overall sentiment towards the staff remains positive, emphasizing their friendliness, understanding and excellent customer service.
The pool at Country Inn & Suites by Radisson in Smithfield-Selma, NC, has garnered mixed reviews from guests. While some found the pool to be nice and great for kids, others faced issues with its availability and temperature. Several reviews mentioned that the pool looked clean and was open at times, but many guests were disappointed to find it closed, often without prior notice. The indoor pool was frequently described as being very cold, often with air conditioning blasting in the pool area, which detracted from the overall experience. Maintenance-related closures and post-Covid restrictions also contributed to guests' dissatisfaction. Despite some positive remarks, frequent closures and temperature issues were prevalent concerns among visitors.
The Country Inn & Suites by Radisson in Smithfield-Selma, NC offers a variety of amenities that can ensure a comfortable stay for families with kids. One standout feature is the pool, which is highly praised as a great option for children to enjoy. Families appreciated having two TVs in the room, which adds to the convenience and entertainment. The wall-controlled thermostat also received positive feedback, making it easy to adjust the room temperature.
The hotel's location is noted as being very convenient, especially for those wanting to be close to family, restaurants and shopping. This convenience adds to the appeal for families looking to explore the area. Despite occasional issues such as not enough towels in rooms and some mix-ups at check-in, the overall sentiment is largely positive with no significant dislikes mentioned.
Location Show Map
Location
The location serves well for both short stays and extended visits with everything guests might need just minutes away. Families and solo travelers alike comment on the ease of access to the hotel and its surroundings, including the nearby shopping centers.
Besides the convenient location, the hotel receives positive remarks for its cleanliness, friendly staff and overall comfort, making it a pleasant place to stay. The combination of good location and affordability adds to the overall appeal, ensuring guests can enjoy both convenience and comfort during their stay.
Breakfast
Conversely, some guests reported subpar experiences, especially during the COVID-19 pandemic when breakfast offerings were replaced with prepackaged bagged meals, which included items like an apple, muffin and a Nutri-Grain bar. Issues such as broken waffle and juice machines, a lack of variety and insufficient quantities of food were also pointed out. Additionally, some found the breakfast options to be poorly executed with reports of warm milk, hard omelets and the food generally not meeting expected standards.
Overall, while many guests found the breakfast to be more than satisfactory, others felt significant improvements were needed to meet expectations fully.
Rooms
However, there were also several issues pointed out by visitors. Some rooms were criticized for being in poor condition with mentions of dust, broken tiles, black mold and other maintenance problems. The cleanliness of the rooms was inconsistent with reports of rooms being skipped for cleaning multiple days in a row, bugs, bad odors and a generally dirty environment. Specific complaints also included insufficient towel supply, uncomfortable beds and the smell of cigarette smoke. Overall, while the hotel offers spacious and potentially comfortable rooms, there are significant drawbacks related to cleanliness and maintenance that need addressing.
Beds
Cleanliness
However, there were several concerns indicating inconsistencies in cleanliness. Issues reported included dirty carpets, stained furniture, mildew in bathrooms and certain areas including the lobby and elevators needing significant maintenance. Some guests also found their rooms not thoroughly cleaned with instances where cleaning services were missed multiple days in a row, leading to unkempt conditions. The smell on some floors and specific rooms, as well as issues like dirty bathrooms and unvacuumed spaces, were additional points of contention.
In summary, while the hotel has the potential to provide a clean and comfortable stay as noted by numerous guests, it appears that some areas require better maintenance and more consistent cleaning practices.
Staff
However, there were a few negative remarks, particularly about some front desk members who were described as rude or not very helpful. Issues such as staff entering rooms without knocking and incorrect charging of credit cards were mentioned, indicating occasional lapses in professionalism. Despite these isolated incidents, the overall sentiment towards the staff remains positive, emphasizing their friendliness, understanding and excellent customer service.
Pool
Family
The hotel's location is noted as being very convenient, especially for those wanting to be close to family, restaurants and shopping. This convenience adds to the appeal for families looking to explore the area. Despite occasional issues such as not enough towels in rooms and some mix-ups at check-in, the overall sentiment is largely positive with no significant dislikes mentioned.
Yes, Country Inn & Suites by Radisson, Smithfield-Selma, NC has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Country Inn & Suites by Radisson, Smithfield-Selma, NC.
No, Country Inn & Suites by Radisson, Smithfield-Selma, NC doesn't allow dogs.
No, parking facilities aren't available at Country Inn & Suites by Radisson, Smithfield-Selma, NC.
Yes, Country Inn & Suites by Radisson, Smithfield-Selma, NC has a gym.
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