4-Star HotelSummary of reviews related to the '4 Star' categoryExpo Sofia Hotel offers a mix of reactions regarding its four-star status and associated facilities. Many guests highlight the modern furnishing and convenient proximity to the airport as positives, often describing it as a great modern hotel. The hotel's condition and basic amenities, such as the free shuttle, free parking, complimentary offerings and Wi-Fi, meet some expectations for a four-star hotel. However, several guests contend that the hotel falls short of the four-star standard, citing issues such as basic bathroom facilities, limited room service and an empty minibar as notable shortcomings. Additionally, the restaurant and coffee service don't meet the high expectations typically associated with a four-star rating. Overall, while some praise it as a four-star hotel with great services, others feel it fails to fully live up to its advertised rating.
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