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Grupotel Macarella Suites & Spa

Son Xoriguer , Gran Vía Son Xoriguer, S/n - Urb. Son Xoriguer (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGrupotel Macarella Suites & Spa has garnered widespread praise for its prime location and excellent facilities. Situated near the picturesque marinas and beaches of Cala’n Bosch and Son Xoriguer, the hotel offers a convenient and serene retreat with easy access to shops, restaurants and public transport. The tranquil setting, combined with close proximity to bustling areas, makes it an ideal base for exploring Menorca.

The breakfast buffet stands out for its varied, high-quality offerings, including local specialties and is served by courteous and friendly staff, enhancing the overall dining experience. While the dinner buffet is noted for its variety and freshness, some guests have expressed concerns about its quality and the early dining hours that cater more to international visitors.

Accommodations are highly praised for their spaciousness, cleanliness and comfort. The rooms, often described as mini-apartments, come with functional layouts, large terraces and modern amenities, ensuring a delightful stay. The hotel's commitment to cleanliness is evident with immaculate rooms and well-maintained common areas consistently noted by guests.

The staff at Grupotel Macarella Suites & Spa is frequently commended for their attentiveness, friendliness and professionalism, creating a warm and inviting atmosphere that greatly enhances the guest experience.

WiFi service is reliable, particularly in the rooms, although occasional issues are promptly addressed by the staff. The spa, while offering excellent treatments and a clean, pleasant environment, has some limitations, such as size and the functionality of certain amenities. Nonetheless, it provides a relaxing experience, often enjoyed privately due to COVID-19 restrictions.

The pool facilities are exceptional with a large, beautiful outdoor pool that is impeccably maintained and never feels overcrowded. The indoor pool and additional amenities like the hammam and sauna add to the comprehensive relaxation options available. Proximity to pristine beaches also makes it a beach lover’s paradise with stunning sea views just a short walk away.

Beds are generally comfortable, contributing to restful sleep, although some guests have noted minor issues with bedding and room privacy. Despite mixed feedback on its four-star rating with some areas for improvement, Grupotel Macarella Suites & Spa remains a high-quality choice, particularly appreciated for its cleanliness, excellent staff and top-notch facilities, ensuring a memorable and enjoyable vacation.
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Room Types

One-Bedroom Suite This spacious suite has a twin bedroom and a living-dining area with a sofa bed. There is also a kitchenette with a microwave, fridge and kettle. They feature a balcony or a terrace.

One-Bedroom Suite (2 Adults + 1 Child) This spacious suite has a twin bedroom and a living-dining area with a sofa bed. There is also a kitchenette with a microwave, fridge and kettle. They feature a balcony or a terrace.

One-Bedroom Suite (2 Adults + 2 Child) This spacious suite has a twin bedroom and a living-dining area with a sofa bed. There is also a kitchenette with a microwave, fridge and kettle. They feature a balcony or a terrace.

One-Bedroom Suite with Pool View This air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath. In the well-equipped kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. Boasting a balcony with pool views, this suite also features a seating area and a flat-screen TV. The unit has 2 beds.

One-Bedroom Suite with Pool View (2 Adults + 1 Child) This air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath. Guests can make meals in the kitchenette that features a refrigerator, kitchenware, a microwave and a toaster. Boasting a balcony with pool views, this suite also features a seating area and a flat-screen TV. The unit has 3 beds.

One-Bedroom Suite with Pool View (2 Adults + 2 Children) This air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath. In the fully equipped kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. Featuring a balcony with pool views, this suite also provides a seating area and a flat-screen TV. The unit offers 4 beds.

About Grupotel Macarella Suites & Spa

License: H-009-ME

Guest Reviews

8.8

Excellent

Location

Grupotel Macarella Suites & Spa boasts a prime location that is consistently praised by guests for its proximity to a variety of attractions. Nestled just steps away from the marinas and beaches, including the picturesque Cala’n Bosch and Son Xoriguer, the hotel offers easy access to stunning coves with crystal-clear waters. Beyond its beachfront allure, the location features nearby shops, supermarkets and a wealth of restaurants, making it convenient for those looking to explore local dining options.

The hotel is situated in a tranquil area, providing a peaceful retreat while being close to the bustling port and tourist marina, which are just a few minutes' walk away. It’s also conveniently located near bus stops, allowing for easy transportation to the historic Ciutadella. Market-goers and shoppers will appreciate the nearby small shops and local markets.

In addition to its idyllic setting, guests have commended the excellent facilities and the friendly, accommodating staff. The well-maintained gardens, clean environment and well-appointed spa area contribute to an overall sense of relaxation and luxury. The diverse breakfast options further add to the positive experience, making Grupotel Macarella Suites & Spa an ideal base for a memorable vacation in Menorca.

Breakfast

Grupotel Macarella Suites & Spa offers a breakfast experience that receives high praise from guests. The breakfast buffet is consistently described as comprehensive and complete with a wide variety of options to suit different tastes. Guests frequently highlight the high quality and plentiful nature of the offerings with some even calling it spectacular and exceptional.

The spread includes a range of local specialties, providing an authentic touch to the meal. The attention to the variety and the quality of products is evident with many noting that the buffet is well-curated and includes almost daily changes with special items. The breakfast service is also often commended for its courteous and friendly staff, adding to the overall pleasant experience.

However, for those planning early excursions to popular beaches, the 8 a.m. start time for breakfast might be a bit late. Despite this, the overall sentiment is that the breakfast is well worth it, making it a standout feature at this hotel.

Dinner

Grupotel Macarella Suites & Spa offers a dinner buffet described by many guests as varied, complete and often of very good quality. The selection changes every evening, providing fresh and enjoyable meals that can be considered good value. However, there are mixed reviews regarding the overall quality with some guests noting a decline over the past few years and finding the food to be simpler and not up to the hotel’s standard.

One common point of criticism is the timing of the dinner service. Many guests find the dinner hours too early, typically ending between 8:30 PM and 9:30 PM, which is not convenient for those accustomed to dining later. This early schedule seems to cater primarily to international visitors rather than to local customs, resulting in dissatisfaction among some diners who wished for more flexibility.

Despite the schedule issues, the dinner buffet generally receives positive comments for its variety and freshness, making it a worthwhile consideration for those who prefer earlier dining times.

Rooms

Grupotel Macarella Suites & Spa offers an array of highly praised accommodations focusing on spaciousness, cleanliness and comfort. Guests consistently describe the rooms as very spacious, many noting that they are more akin to mini-apartments with functional layouts that include living areas and well-equipped kitchenettes. The large balconies and terraces provide excellent, sometimes even private, outdoor spaces with beautiful views, often of the pool or surrounding areas.

The rooms are described as clean and well-maintained, contributing significantly to the guests' overall satisfaction. Many reviews highlight that the rooms are not just large but also bright, adding to their appeal. The accommodations are characterized by functional and modern amenities, ensuring a comfortable stay. Overall, the rooms at Grupotel Macarella Suites & Spa are positively recognized for their size, cleanliness and convenient features, making for a delightful stay.

Beds

Travelers frequently praise the beds at Grupotel Macarella Suites & Spa for their comfort with many mentioning that the mattresses, beds and pillows contribute to a restful night's sleep. The beds are often noted to be very comfortable and quite large, typically comprising two wide single beds pushed together, which some guests found to be a less practical option for couples. There are a few mentions of the bedding being a bit too soft for some tastes and a handful of guests pointed out that the quality of the beds and mattress-toppers could be improved. Additionally, some reviews noted external factors such as the terraces providing limited privacy and curtains not effectively blocking out light, which may impact the sleeping experience. However, the general sentiment remains positive with many visitors appreciating the high comfort level of the hotel's beds.

Cleanliness

Grupotel Macarella Suites & Spa consistently receives high praise for its cleanliness across various aspects of the hotel. Guests frequently describe the rooms as immaculate and commend the impeccable cleanliness maintained throughout the property, including the common areas, gardens and restaurant. The apartments and all facilities are noted for being well-maintained and spotlessly clean, ensuring a comfortable and hygienic environment.

The cleaning service is particularly highlighted with many guests emphasizing that the dedicated staff ensures everything is always pristine. Daily room cleaning is reported to be thorough and effective, contributing to an overall atmosphere of cleanliness and peace. The resort's overall welcoming and pleasant ambiance are enhanced by its extraordinary cleanliness standards, making it a top choice for those prioritizing a spotless stay. Additionally, the super friendly and kind staff further elevate the experience, providing impeccable service and courtesy in maintaining the hotel's high cleanliness standards.

Staff

At Grupotel Macarella Suites & Spa, the staff consistently receives high praise for their exceptional service and warm demeanor. Guests frequently commend the team's attentiveness, friendliness and professionalism, noting that the staff is always available and ready to help. From reception to the restaurant and pool, every interaction is marked by genuine kindness and a friendly smile, enhancing the overall experience of the stay.

Special mentions highlight the incredible professionalism balanced with a relaxed, welcoming attitude that makes guests feel at ease. The reception staff, in particular, is frequently recognized for their helpfulness and pleasant disposition. Waiters also receive praise for their kind and caring service, contributing significantly to the warmth and pleasantness of the experience.

Overall, the hotel's staff is described as phenomenal, top-notch and absolutely fantastic. Their kindness and attentiveness are recurrent themes, creating a warm and inviting atmosphere that leaves a lasting impression. The excellent service provided by every staff member solidifies Grupotel Macarella Suites & Spa as a standout choice for travelers seeking both comfort and outstanding hospitality. With such consistently glowing reviews, it's clear that the staff's dedication to excellent service plays a pivotal role in making stays memorable.

Wi-Fi

Grupotel Macarella Suites & Spa generally provides a reliable WiFi experience. Many guests noted that the WiFi reception is excellent, especially in the bedrooms with the connection steady enough for streaming. Although there were occasional issues with the internet, these problems were addressed promptly by the hotel staff. For the most part, visitors found the in-room WiFi to be satisfactory and had no major complaints.

Spa

The spa at Grupotel Macarella Suites & Spa receives mixed reviews from guests with numerous positive aspects highlighted. Known for its cleanliness and attentive staff, the spa boasts a pleasant and enjoyable ambiance. Guests appreciated the well-maintained indoor pool, sauna and Turkish bath. Excellent treatments are available with massages and cosmetics that can be booked on-site, adding to the overall relaxation experience.

While the layout of the spa equipment is satisfactory and the services offered are typically very pleasant, there are some areas that require attention. The spa is relatively small and accommodates a limited number of guests. Some guests reported issues with the functionality of certain amenities, such as a cold spa pool, malfunctioning hydro jets and the occasional unavailability of the hammam and sauna. Additionally, some visitors found the spa area in need of updates.

Despite these drawbacks, the spa is generally considered great with the added benefit of being free for hotel guests. Due to COVID-19 restrictions, the spa can often be enjoyed privately, enhancing the sense of exclusivity and comfort. Overall, while there are aspects that could be improved, the spa offers a valuable and relaxing experience for many of its visitors.

Pool

Grupotel Macarella Suites & Spa offers a truly exceptional pool experience that has left a lasting impression on its guests. The outdoor pool, described as large, beautiful and impeccably maintained, provides a perfect setting for relaxation. The pool area features lush landscaping with plenty of greenery, adding to the tranquil ambiance.

The pool is not only visually stunning but also comes with practical amenities such as plenty of sun loungers, umbrellas and even a lifeguard on duty, ensuring safety and comfort. Guests appreciate the spaciousness, reporting no issues with overcrowding and consistently find the pool clean and well-kept.

For families, the pool is ideal, being both large enough for adults and perfect for kids to enjoy. The presence of a bar adjacent to the pool adds to the convenience, allowing guests to unwind with refreshments close at hand.

Additionally, the indoor pool accompanied by a hammam and sauna provides a relaxing alternative. The combination of the beautiful outdoor and enjoyable indoor pool spaces makes the hotel's pool facilities hard to beat. Overall, the pool at Grupotel Macarella Suites & Spa is highly praised for its cleanliness, size and serene setting, making it a standout feature of the hotel.

Beach

Grupotel Macarella Suites & Spa boasts an enviable location for beach lovers with immediate access to pristine coastal spots. Guests frequently mention its proximity to several appealing beaches, including the lovely small beach of Son Xoriguer and Cala Bosc beach, both reachable within a 5-minute walk. The area also offers quick access to a peaceful cove, providing a serene environment for relaxation. The beaches nearby are praised for their stunning sea views and cleanliness, although some note that the nearest beach can get crowded. Additionally, the hotel is conveniently situated near various amenities and dining options, making it an ideal spot for a balanced combination of beach time and local exploration.

4 Star

Grupotel Macarella Suites & Spa has received mixed feedback from guests, particularly regarding its four-star rating. Many guests praised the hotel for its excellent staff and cleanliness, highlighting a spectacular pool and overall good quality. Some guests went as far as to suggest that the hotel could be considered a 5-star establishment in certain aspects.

However, others felt the hotel fell short of four-star standards, pointing out areas for improvement. The quality and availability of bathroom products and the dinner schedule, which appears tailored to foreign tourists, were mentioned as areas that could be enhanced. Additionally, the self-service breakfast and dinner did not meet the expectations of some guests for a four-star hotel.

Despite these critiques, the overall consensus is that Grupotel Macarella Suites & Spa remains a clean, high-quality option with attentive staff, making it a solid choice for visitors.

Outdoor Pool

The outdoor pool at Grupotel Macarella Suites & Spa stands out for its size and cleanliness. Guests have consistently praised it for being large, beautiful and well-maintained. The spacious and pleasant pool area provides plenty of sun loungers, ensuring that the pool never feels overcrowded. The surrounding gardens are beautifully maintained, adding to the appeal of the outdoor spaces. Despite its size, the complex allows for easy enjoyment of all common areas. Overall, the outdoor amenities, particularly the immense and fantastic pool, receive high marks from visitors.

Yes, Grupotel Macarella Suites & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at Grupotel Macarella Suites & Spa.

No, Grupotel Macarella Suites & Spa doesn't allow dogs.

No, parking facilities aren't available at Grupotel Macarella Suites & Spa.

Yes, Grupotel Macarella Suites & Spa has a gym.

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