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Grand Hotel Parco del Sole - All Inclusive

Sorrento , Via Dei Gerani 1 (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGrand Hotel Parco del Sole - All Inclusive receives high marks for numerous aspects, making it a popular choice among travelers. The location is praised for its balance of tranquility and accessibility, providing easy access to Sorrento and other nearby tourist destinations. The serene surroundings, lush with lemon and orange trees, add to its charm. Free shuttle services and ample parking further enhance its convenience.

Breakfast at the hotel is a standout feature with guests appreciating a wide and abundant selection of sweet and savory options, including a fresh pancake station and gluten-free choices. The ambiance and service during breakfast are generally commendable, although some areas, like savory items, could see improvement.

Dinner experiences are mixed with themed barbecue nights receiving particular praise. While some guests find regular dinners to be of good quality, others note issues like lukewarm food and limited vegetarian options. Special themed dinners, however, often stand out as highlights.

Room reviews are generally positive with many guests noting the spaciousness, cleanliness and comfortable large beds. Some rooms, however, show signs of aging with dated furniture and occasional maintenance issues. Guests appreciate the daily cleaning service and well-maintained public areas.

Cleanliness throughout the hotel is frequently mentioned positively with efficient cleaning staff maintaining high standards. However, some areas, especially outdoor spaces and certain public areas, could benefit from more detailed attention and refurbishment.

The staff is a significant asset to the hotel, often described as friendly, attentive and professional, contributing to a welcoming atmosphere. While there are isolated incidents of less favorable experiences, the majority of reviews highlight the efficient and customer-oriented nature of the personnel, enhancing the overall guest experience.

The pool area is consistently praised for its beauty and relaxing environment, though occasional issues like cold water and minor maintenance needs are noted. The pool remains a cherished feature, greatly enhancing the leisure experience.

Parking services are well-received with free and private parking options adding convenience to the stay. The ease of access and availability of valet service are particularly appreciated.

Family-friendly amenities and services make the hotel a prime choice for family vacations. Children enjoy numerous activities and the staff's friendliness ensures a comfortable stay for all family members, despite minor inconveniences regarding room arrangements and additional charges.

Bed comfort receives mixed reviews with many guests finding the beds large and very comfortable, while others experience issues with firmness or arrangement.

Overall, the Grand Hotel Parco del Sole - All Inclusive is celebrated for its strategic location, generous amenities, friendly service and relaxing environment, making it a solid option for a pleasant and convenient stay near Sorrento.
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Hotel with All Inclusive Packages

Luxury Hotel

Family Friendly Hotel

Hotel with Swimming Pool

Children's Pool Outdoor Pool

Business Hotel

Hotel with Parking

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Room Types

Double or Twin Room Classic-style room with wood furnishings and a fully equipped private bathroom. With garden or swimming pool views. Please specify bed preference when booking.

Triple Room Classic-style room with wood furnishings and a fully equipped private bathroom. With garden or swimming pool views. Please specify bed preference when booking.

Superior Double or Twin Room A bright room on the upper floors of the hotel. All classic-style rooms come with wood furnishings and a fully equipped private bathroom. With garden or swimming pool views. Please specify bed preference when booking.

Economy Double or Twin Room Ground-floor room with a window. All rooms have wooden furnishings and a fully equipped bathroom. Please specify bed preference when booking.

Quadruple Room Classic-style room with wood furnishings and a fully equipped private bathroom. With garden or swimming pool views. Please specify bed preference when booking.

About Grand Hotel Parco del Sole - All Inclusive

License: IT063071A12RG6SBHG

Guest Reviews

7.6

Good

Location

Grand Hotel Parco del Sole enjoys a favorable location that guests appreciate for various reasons. Many reviews indicate that the hotel is within walking distance to Sorrento, typically a pleasant 15-20 minute walk, making it convenient for accessing the town's main attractions without being immersed in the hustle and bustle. The peaceful, tranquil surroundings enhance the overall appeal, offering a serene escape from the more crowded central areas. The proximity to public transportation, including train and bus stations, allows for easy trips to other tourist destinations such as Pompeii and the Amalfi Coast.

Guests describe the hotel's setting as strategic for visiting the entire Sorrento Peninsula and Naples with the added benefit of local car and scooter rental services on-site. The green, lush park area surrounding the hotel, complete with lemon and orange trees, provides a charming ambiance.

Despite its slightly farther distance from the city center, the hotel compensates with a free shuttle bus service, making commuting effortless. The location is also praised for its accessibility, set on one of the main roads and features like ample free parking and nearby essential amenities such as a gas station and pharmacy add to the convenience.

In summary, Grand Hotel Parco del Sole's location strikes a balance between accessibility and tranquility, making it a solid choice for those looking to explore Sorrento and its surroundings.

Breakfast

The breakfast experience at Grand Hotel Parco del Sole - All Inclusive receives high praise from guests, particularly for its variety and abundance. Many guests highlight the wide selection of sweet pastries, cakes and biscuits, which seem to be plentiful and appreciated, especially by those with a sweet tooth. Visitors also commend the breakfast for being extensive and well-stocked with both sweet and savory options and the presence of a fresh pancake station is a delightful touch.

Furthermore, the ambiance during breakfast is described as pleasant and the service provided by the staff is generally well-regarded. There are ample outdoor spaces to enjoy a morning drink, adding to the overall enjoyable atmosphere. A notable mention is made of the diverse and rich buffet, which includes options for gluten-free diets and local products.

However, some guests feel that the savory options could use improvement, pointing out that certain items, like scrambled eggs, can be unappetizing. There are also mentions of certain aspects falling short of expectations, such as the coffee and limited choices for those desiring fresh fruits and vegetables.

While a minority found the breakfast to be lackluster and not up to the quality expected from a four-star hotel, the consensus leans heavily towards a positive experience, praising the selection, quality and abundance of options available. The breakfast service, ending at 9:30 AM, might be a bit early for some, but overall, it is described as a highlight of the stay.

Dinner

Dining at the Grand Hotel Parco del Sole - All Inclusive offers a range of experiences, primarily characterized by its themed barbecue evenings, which many guests find excellent. Regular dinner menus receive mixed reviews with terms like "exceptional," "delicious," and "good quality" occasionally surfacing among descriptions of average or repetitive meals. The variety of food is generally appreciated with some guests praising the good selection and quality, although there are remarks about food often being lukewarm or cold.

Vegetarian options appear to be limited for dinner and there are some reports of food being aimed at specific tastes, which affects variety and satisfaction for a broader audience. Service on most occasions is observed to be commendable. However, some guests felt that the dining experience did not live up to the hotel's four-star reputation, citing uninspired or canteen-like buffet offerings.

Meals including lunches near the pool are praised, but dinner in the indoor dining room often left guests wanting more in terms of temperature and variety. Despite the conflicting feedback, the themed and special dinners, particularly the barbecue nights, seem to stand out as highlights of the culinary experience at the hotel.

Rooms

At Grand Hotel Parco del Sole - All Inclusive, guests tend to praise the spaciousness and cleanliness of the rooms. Many reviews highlight the large, bright and airy rooms that are cleaned daily with linens and towels refreshed regularly. Guests particularly appreciate the sizeable bathrooms, some featuring double showers that add a touch of luxury.

Comfort is another recurring theme with numerous mentions of very comfortable and cozy rooms. The beds, often noted as extra-large and exceptionally comfortable, contribute to this positive experience. Several rooms offer balconies with beautiful views, enhancing the overall stay.

However, some areas of the rooms appear to need renovation. Feedback on dated furniture, musty odors and air conditioning issues suggests that upkeep could be improved. A few guests found their rooms a bit old-fashioned and felt certain bathrooms could use modernization.

Despite occasional issues such as noisy air conditioning, slightly outdated decor and cleanliness concerns with some rooms, the overall sentiment is that the rooms at Grand Hotel Parco del Sole provide a pleasant and comfortable stay, particularly appreciated for their generous space and cleanliness.

Beds

The beds at Grand Hotel Parco del Sole - All Inclusive receive mixed reviews. On the positive side, many guests describe the beds as comfortable, big and super comfortable. There are mentions of wonderful, very comfortable and comfortable and clean beds. Several visitors appreciate the large beds and the overall comfort they provide.

Conversely, some guests found the beds uncomfortable, describing them as hard, like wooden planks or extremely uncomfortable. A few reviewers noted that the mattresses felt firm, lumpy or even itchy. There were comments about the beds being dated and not conveniently arranged with multiple mentions of two single beds pushed together rather than a double mattress. Overall, while some guests enjoyed a good night's sleep on comfortable beds, others felt improvements were needed in terms of mattress quality and bed arrangements.

Cleanliness

Guest reviews highlight mixed experiences regarding the cleanliness of 'Grand Hotel Parco del Sole - All Inclusive'. On the positive side, many guests praised the hotel for its generally clean rooms with frequent mentions of spotless and well-maintained accommodations. The cleaning staff, described as amazing and efficient, ensured that rooms were cleaned daily and met high standards of hygiene. Public areas, including the pool and shuttle bus, were also applauded for their cleanliness and guests appreciated the helpful and friendly staff.

However, several reviews pointed out areas needing improvement. Issues such as dated decor, dirty windows, stained curtains, mould and neglected outdoor areas were noted. Some guests encountered ants and bugs, while others commented on poor cleaning standards in bathrooms and hallways. The carpets, especially in the elevators and lounge chairs showed signs of dirt and wear. Despite these criticisms, the overall sentiment suggests that while the hotel maintains a respectable level of cleanliness, certain areas could benefit from more attention to detail and refurbishment.

Staff

The staff at Grand Hotel Parco del Sole - All Inclusive receive high praise across guest reviews for their exceptional friendliness, attentiveness and professionalism. Receptionists stand out for their helpfulness and efficient handling of guests' needs, providing excellent recommendations and assistance with excursions. The waiters and kitchen staff also contribute to a pleasant atmosphere with their friendly demeanor and readiness to cater to requests. Notably, the hotel management is described as extremely attentive and honest with some staff members even going above and beyond their normal duties to ensure a memorable stay.

Most guests highlight the overall kindness, politeness and customer-oriented attitude of the entire team, including housekeeping and pool staff, who maintain high standards of service and cleanliness. However, there are occasional mentions of less favorable experiences, such as a few instances of rudeness or misinformation provided by some staff members. Despite these isolated incidents, the majority of reviews reflect a positive experience, emphasizing the courteous and efficient nature of the personnel.

The hotel's team is celebrated for its multilingual capabilities and warm welcome, often exceeding guests' expectations. The staff's availability and willingness to assist at any time of day contribute significantly to the overall positive impression of the hotel. The friendly and welcoming nature of the staff, from reception to dining services, creates a delightful and accommodating environment for visitors.

Wi-Fi

The Grand Hotel Parco del Sole - All Inclusive provides free parking and complimentary wifi. While there are positive mentions about the wifi being decent or good enough to satisfy multiple users, there are, however, some mixed reviews with a few guests reporting significant issues, including periods with no connectivity or poor internet in their rooms. Despite these inconsistencies in wifi service, the hotel is praised for its genuine service, professional staff and attentive waiters.

Pool

The Grand Hotel Parco del Sole - All Inclusive boasts a pool area that receives high praise for its beauty and functionality. Many guests highlighted the pool as the hotel's most outstanding feature with adjectives like nice, fab and wonderful frequently mentioned. The pool is described as large, spacious and well-maintained, providing ample sun loungers and a relaxing atmosphere with a dedicated bar to enhance the experience. The surrounding green areas and the enchanting natural landscape add to the overall appeal of the pool area, making it a picturesque spot for guests to unwind.

Despite the overwhelmingly positive feedback, a few criticisms do arise. Some guests noted that the pool needed repairs, upgrades and better cleanliness in certain areas. Issues like cold water and early closing times were also mentioned, along with occasional mold on sunbeds. However, these minor drawbacks don't seem to overshadow the general satisfaction with the pool, which is consistently described as enjoyable and a significant highlight of the hotel stay.

Overall, the pool area at Grand Hotel Parco del Sole excels in creating a delightful and relaxing environment, making it a cherished feature for guests seeking leisure and comfort.

Parking

The guest reviews for the parking situation at Grand Hotel Parco del Sole - All Inclusive generally reflect a positive sentiment. The most highlighted feature is the availability of free parking, which many guests found useful and convenient. The parking is located inside the property, offering comfort and ease for those traveling by car. Additionally, the presence of private parking with valet service adds a touch of luxury and convenience. The parking service is noted to be helpful with employees often assisting guests who encounter parking issues. Despite some mentions of the parking being crowded and occasional issues, the overall feedback indicates that the ample, easy-to-access parking options significantly enhance the guest experience. The property's location with Sorrento being reachable within about 20 minutes and the inclusion of free parking make it a valuable addition to the hotel's amenities.

Family

Grand Hotel Parco del Sole - All Inclusive stands out as a prime choice for families looking to enjoy a memorable vacation. Families of all sizes, including large groups, find the hotel's family-friendly environment and services ideal for their needs. Children particularly relish the abundance of activities tailored for them, making the stay enjoyable and engaging. The staff are consistently friendly and sociable, ensuring all guests feel welcomed and supported throughout their stay.

Despite a few minor inconveniences, such as room comfort for larger groups and challenges with stroller maneuverability, the hotel's efforts to cater to families are evident. Some reviews also note the additional charges for children's stays and the lack of facilities like milk heating for babies. Nevertheless, these issues are balanced by the overall positive experience highlighted by numerous guests. The peaceful ambiance and the helpful nature of the staff contribute to a relaxing and enjoyable vacation for all family members.

4 Star

Grand Hotel Parco del Sole – All Inclusive, while holding a four-star rating, has left several guests feeling that it falls short of expectations typically associated with its star classification. Many reviews point out that the facilities and service quality do not reflect the standard of a four-star hotel. There are mentions of the hotel being far from perfect with some facilities and the overall ambiance appearing outdated. Specific issues highlighted include substandard bathroom conditions, such as showers with curtains and fixed shower heads, which were deemed inadequate. The cleanliness and maintenance of the rooms also drew criticism with some guests finding their accommodations dark and dirty, which is not in line with four-star expectations.

Moreover, the food and all-inclusive offer have not met the anticipated quality with many guests expressing disappointment. They expected more from the culinary offerings and overall inclusivity of services. The hotel’s location, despite being in Sorrento, did not compensate for the lackluster facilities and service.

Overall, while the Grand Hotel Parco del Sole bears a four-star label, guest experiences suggest that it does not consistently live up to this rating. For travelers seeking a true four-star experience, it might be wise to consider these factors before booking.

All-Inclusive Packages

The Grand Hotel Parco del Sole offers an overall commendable all-inclusive experience, highly appreciated for its excellent value for money and substantial offerings. Guests frequently highlight the extensive range and high quality of food and drinks available throughout the day with many mentioning the variety of cocktails and local drinks included in the package. The all-inclusive formula itself is praised for its convenience, especially for families or group trips, allowing guests to enjoy their vacation without constant concerns about extra costs.

The availability of drinks, including those served at the pool bar until 11:30 pm, adds to the appeal. However, there are some noted areas for improvement, particularly regarding the quality and variety of certain food items and drinks. Some guests felt that the drink options, aside from a recognized beer brand, were limited in choice and there were mentions of low food quality in specific instances, such as the pizza.

Despite these critiques, the hotel’s all-inclusive services are generally seen as a major positive with many guests indicating they found the package to be of excellent value, offering convenience, substantial food options and a pleasant overall experience. The added benefits of free parking and WiFi enhance the overall appeal, making the Grand Hotel Parco del Sole a strong contender for travelers seeking a comprehensive all-inclusive stay.

Outdoor Pool

The outdoor pool at Grand Hotel Parco del Sole - All Inclusive receives considerable praise from guests. Described as huge, inviting and lovely, it offers a wonderful experience for swimmers and sunbathers alike. The pool area is highlighted frequently for its greatness and beauty with ample sunbeds and parasols providing comfort and convenience. Some nights, guests can enjoy BBQ and live music on the pool terrace, adding to the vibrant and enjoyable atmosphere. The swimming pool area is noted for being spacious and not overly crowded, ensuring a pleasant experience for all.

Luxury

The Grand Hotel Parco del Sole - All Inclusive exudes an air of luxury, starting with an impressive entrance and meticulously maintained gardens. The facade of the building itself is luxurious looking, creating a welcoming atmosphere for guests. At first glance, the hotel appears to be a high-end establishment with valet service adding to the overall sense of opulence. Despite these positives, some elements, like a small pool lacking umbrellas, indicate that the hotel does not fully meet the highest standards of luxury expected from an elite establishment. The atmosphere carries a sense of past luxury, suggesting that while it once might have been more upscale, it does not completely surpass a two-star experience today. However, the general ambiance remains inviting and grand.

Yes, Grand Hotel Parco del Sole - All Inclusive has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

No, a spa isn't available at Grand Hotel Parco del Sole - All Inclusive.

No, Grand Hotel Parco del Sole - All Inclusive doesn't allow dogs.

Yes, parking facilities are available at Grand Hotel Parco del Sole - All Inclusive.

No, Grand Hotel Parco del Sole - All Inclusive doesn't have a gym.

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