The Rochford Hotel

Southend-on-Sea 51.58223000, 0.70426500 , Bradley Way (Show on Map)
7.7
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Rochford Hotel boasts an exceptional location, praised for its proximity to transport links, including a nearby train station and an array of local amenities such as eateries and a Sainsbury’s within walking distance. This makes it a preferred choice for both business and leisure travelers, offering free parking and quiet surroundings despite being close to the main road. The benefits of its central position extend to easy access to Southend and the countryside, adding to its appeal for various trip purposes such as meetings, family visits and events.

Guests frequently highlight the hotel's clean and comfortable facilities alongside friendly, welcoming service. Staff, including the manager Declan, are commended for their professionalism and attentiveness, often going above and beyond to ensure a pleasant stay. This positive attitude by the staff contributes significantly to the hotel's charm.

Breakfast at The Rochford Hotel receives enthusiastic praise for its quality, variety and presentation. Guests appreciate the freshly cooked full English breakfast, vegetarian options and high-quality ingredients, often describing it as delicious and perfectly prepared. The breakfast service, which includes both continental and full English choices, is noted for adding great value to the stay.

The rooms are mostly described as spacious, clean and featuring large, comfortable beds. Despite occasional remarks about dated decor and minor cleanliness issues, such as stained carpets or dusty conditions, the general consensus is that the rooms are well-lit, roomy and equipped with adequate facilities. The decor, while sometimes regarded as tired, often features nice furnishings with modern touches.

Even though the cleanliness of the hotel has received mixed reviews, many guests found their rooms and communal areas to be tidy and well-maintained. The hotel often outperforms other budget accommodations in terms of cleanliness and comfort.

One of the less favorable aspects is the dining options available in the evening. The hotel does not have a traditional restaurant for dinner service and the limited room service options mostly consist of microwave meals. This necessitates guests to seek meals elsewhere, which some find inconvenient. However, staff do provide plates and cutlery for takeaway meals brought back to the hotel.

The Rochford Hotel's free wifi service has generated mixed feedback. Some guests praise its reliability and ease of use, whereas others experienced slow and intermittent connections, particularly in some of the bedrooms.

Overall, The Rochford Hotel provides a standard three-star experience that offers good value for money with its central location, clean and comfortable accommodation, high-quality breakfast and commendable staff service. Although there are areas for improvement, such as updating decor and enhancing evening dining options, the hotel remains a solid choice for a variety of travelers.
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Room Types
Standard Single Room This room comes with a desk area and a flat-screen TV.

Standard Double Room Large double room with a desk area and a flat-screen TV.

Executive Double Room Large rooms with a tub chair and desk.

Executive Suite Large suite with seated area with plasma-screen TV. The suite has a chic bathroom.

Guest Reviews
7.7
Good
Location
Situated in an ideal and convenient spot, The Rochford Hotel benefits from its proximity to various transport links and local amenities, making it a preferred choice for both business and leisure travelers. One of the most frequently praised features is its very close location to the train station, facilitating easy travel to and from the area. Additionally, its accessibility to Southend and the countryside enhances its appeal.

Guests frequently highlight the convenience of the central location with many noting that it perfectly suited their travel needs, whether for meetings, family visits or events. The hotel provides free parking, which is a significant advantage for those traveling by car. The quiet surroundings, despite being near the main road, ensure a peaceful stay.

Rochford itself is described as lovely, adding to the hotel's charm. The area has good local facilities, such as eateries and a Sainsbury’s within walking distance, further emphasizing the hotel’s advantageous position. The excellent customer service and the welcoming nature of the staff add to the overall positive experience.

For leisure travelers, the hotel’s location is also appreciated for its closeness to wedding venues and the local lawn, contributing to special occasions. Business travelers find the location suitable for their professional needs, making it a versatile choice for a variety of guests.

In summary, The Rochford Hotel's exceptional location stands out as one of its primary strengths, complemented by clean and comfortable facilities and friendly service, ensuring a pleasant stay for all visitors.

Breakfast
The Rochford Hotel seems to truly delight its guests with their breakfast offerings. Most reviews highlight a tasty, well-presented and high-quality breakfast. There is a significant appreciation for the full English breakfast and the vegetarian options, both noted for being freshly cooked to order. Guests often mention that the breakfast volume and available choices provide great value, especially since it is included in the room rate.

Reviewers frequently describe the breakfast as amazing, delicious and perfect with several praising the excellent service and the professionalism of the staff. Many guests also appreciate the great variety available, from continental to full English and commend the high-quality ingredients and perfect preparation, including perfectly cooked eggs.

Despite the overwhelming positive feedback, a few guests felt improvements could be made, such as the inclusion of beans in the breakfast or avoiding overcooking certain items. There was some disappointment expressed around breakfast during the COVID-19 pandemic with some guests noting a lack of traditional options replaced by takeaway bags.

Overall, the breakfast service at The Rochford Hotel leaves a strong positive impression and contributes to a satisfying stay, often making guests inclined to return.

Dinner
While The Rochford Hotel stands out for its overall charm, reviewers have consistently highlighted a significant drawback regarding dining options in the evening. The hotel does not operate a traditional restaurant for dinner service, leaving guests to seek meals elsewhere. Although room service is offered, it appears limited with some guests noting only a choice of microwave meals. A few guests mentioned the necessity to venture out to local shops, pubs or get takeout, which adds an extra step for those who prefer dining in-house. Despite these limitations, the hotel staff shows a conscientious effort by providing plates and cutlery upon request for takeout meals brought back to the hotel. Nevertheless, the availability of decent fresh coffee remains an area that could benefit from improvement. Overall, while the Rochford Hotel provides certain conveniences, offering more robust evening dining options could significantly enhance the guest experience.

Rooms
The Rochford Hotel receives generally positive remarks about its rooms, highlighting their spaciousness and cleanliness. Many guests appreciate the large, comfortable beds and ample room sizes, making for a pleasant stay. Cleanliness is a recurring theme with numerous comments about tidy rooms and fresh linens. The decor in some rooms features nice furnishings and modern designs, while the rooms' comfort levels are consistently acknowledged.

However, there are a few areas in need of improvement. Some guests noted that the decor feels dated and the rooms look tired. Occasional issues with cleanliness, such as stained carpets or dusty conditions, were mentioned. Noise and temperature control also emerged as problems for a few guests with reports of rooms being too cold, too hot or noisy due to street proximity.

Despite these drawbacks, the hotel generally offers well-lit, spacious rooms with comfortable beds and adequate facilities, making it a solid choice for visitors seeking a clean and roomy stay.

Beds
The Rochford Hotel has received a mix of reviews regarding its beds with many guests highlighting both positive and negative aspects. On the positive side, numerous guests have praised the beds for being comfortable with several describing them as large and high-quality. The bedding and furniture have also been noted as nice, contributing to a generally comfortable room experience. Phrases like "comfortable mattress," "very comfy bed," and "beds lovely and comfortable" are common among satisfied guests.

Additionally, the cleanliness of the beds has been appreciated with clean and well-maintained bedding frequently mentioned.

However, not all reviews are glowing. Some guests found the beds to be uncomfortable with issues ranging from mattresses being too hard, soft, or lumpy, to bed frames not fitting the mattresses properly. A few guests even described their experiences as sleeping on gravel.

In summary, while many guests have enjoyed a good night's sleep on the comfortable and spacious beds at The Rochford Hotel, there are notable exceptions where the comfort level did not meet expectations, pointing to some inconsistencies in the bedding experience.

Cleanliness
The Rochford Hotel receives mixed reviews when it comes to cleanliness. Many guests found their rooms and the hotel itself to be very clean, tidy and welcoming. Positive comments highlight the spotlessly clean rooms, modern decor and attentive staff who strive to ensure a hygienic environment. The common areas and overall hotel premises are often described as clean and tidy, contributing to a generally pleasant experience.

However, some guests noted specific issues such as dirty carpets, stained shower curtains and poorly maintained bathrooms. Reports of dated and shabby decor, as well as rooms not being properly cleaned, suggest inconsistencies in housekeeping standards. Instances of unclean bed linen, mould in bathrooms and unemptied bins were also mentioned.

Despite these concerns, many guests felt that, for its price range, The Rochford Hotel often outperformed other budget accommodations, providing clean and comfortable rooms. Overall, while the hotel shows strong points in cleanliness, addressing the reported issues could greatly enhance the guest experience.

Staff
The Rochford Hotel consistently garners praise for its exceptional staff, well-regarded for their friendliness and helpfulness. Guests have often highlighted the staff's welcoming nature, mentioning that they received a warm welcome upon arrival. Many reviewers noted the professionalism and attentiveness of the team with numerous instances of staff going above and beyond to ensure a pleasant stay.

The hotel's manager, Declan, has been specifically mentioned for his accommodating and welcoming demeanor, which is echoed by a team that is both approachable and efficient. Front-of-house staff, including receptionists, are frequently recognized for their friendliness and supportive attitude, contributing significantly to the positive guest experience.

Despite a few isolated comments about rigidity or lack of helpfulness, the overwhelming consensus points to a delightful and supportive staff that has made many guests feel right at home. With commendations for their excellent service, professionalism and efficient problem-solving, the staff at The Rochford Hotel play a pivotal role in making it a preferred choice for many travelers.

Wi-Fi
The wifi experience at The Rochford Hotel appears mixed. On the positive side, some guests found the wifi signal to be good and easy to use. The facility offers free wifi and in certain areas, the connection is strong. However, there are also several negative comments with guests reporting that the wifi was slow, unreliable or even entirely absent in some bedrooms. For some, the wifi experience was described as poor or intermittent, contributing to an overall mixed review of the hotel's internet services.

3 Star
The Rochford Hotel offers a standard three-star experience with simple accommodations and reasonable amenities. Guests have praised the hotel for its very good value for money, highlighting the affordability of their stays. However, some areas of concern include early breakfast and checkout times, which guests found inconvenient. Noise from other rooms and dated decor were other factors that detracted from the overall experience. Additionally, there were mentions of inefficient hospitality and the absence of dinner services due to no chef on duty. While the hotel provides a functional and budget-friendly option, some improvements in service efficiency and updating the decor could enhance the overall guest experience.


No, The Rochford Hotel doesn't have any pool.

No, a spa isn't available at The Rochford Hotel.

No, The Rochford Hotel doesn't allow dogs.

No, parking facilities aren't available at The Rochford Hotel.

No, The Rochford Hotel doesn't have a gym.

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