Tregenna Castle Resort
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Summary of reviewsTregenna Castle Resort is highly commended for its prime location, set above St Ives and offering breathtaking sea views and easy access to both the town and nearby sandy beaches. The well-maintained grounds provide a picturesque setting perfect for scenic walks. Guests appreciate the convenience of extensive parking facilities and the peaceful atmosphere conducive to relaxation and exploration. The proximity to local attractions, restaurants and shops further enhances its appeal.
The breakfast offerings at the resort receive praise for their quality and variety with many guests describing it as excellent. Options cater to diverse dietary preferences, although there are some criticisms regarding cost and occasional service issues. Similarly, dinner experiences garnered positive feedback for taste and presentation, especially for evening meals and the Sunday roast. However, concerns about high prices, limited vegetarian and vegan options and sporadic service issues were noted.
Rooms at Tregenna Castle Resort are lauded for being clean, spacious and offering lovely sea views. Comfortable beds and modern decor in some rooms enhance the experience. Nevertheless, there are frequent mentions of outdated conditions, worn furniture and inconsistent housekeeping. Some guests reported problems with room facilities and noise, indicating areas needing renovation and better maintenance.
The resort's cleanliness receives mixed reviews with many praising the cleanliness of rooms and the well-maintained grounds. However, inconsistent housekeeping services and cleanliness issues in certain areas, such as the indoor pool, detracted from some guests' experiences.
Staff at the resort are widely appreciated for their friendliness, helpfulness and professionalism. Reception staff, in particular, receive high marks for efficiency and warm welcomes. While there are occasional lapses in communication, the overall impression is one of a dedicated and courteous team committed to guest satisfaction.
WiFi connectivity at the resort is a common concern with guests experiencing slow and inconsistent signals, especially in rooms and cabins. The gym facilities face similar issues with critiques about limited operating hours, outdated equipment and cleanliness.
Pool facilities offer mixed experiences with the heated pools being appreciated for their warmth, especially by children. However, maintenance and cleanliness issues, along with restricted operating hours, were frequently mentioned, suggesting a need for improvements.
The resort’s close proximity to beautiful beaches like Porthminster Beach and Carbis Bay is a notable highlight, providing easy and scenic access for guests. While the short walk to the beach is generally praised, some guests suggested enhancements for safety and convenience.
In summary, Tregenna Castle Resort stands out for its stunning location, friendly staff and overall pleasant environment. However, areas such as room maintenance, pool facilities and WiFi connectivity could benefit from significant improvements to fully meet guest expectations.
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The breakfast offerings at the resort receive praise for their quality and variety with many guests describing it as excellent. Options cater to diverse dietary preferences, although there are some criticisms regarding cost and occasional service issues. Similarly, dinner experiences garnered positive feedback for taste and presentation, especially for evening meals and the Sunday roast. However, concerns about high prices, limited vegetarian and vegan options and sporadic service issues were noted.
Rooms at Tregenna Castle Resort are lauded for being clean, spacious and offering lovely sea views. Comfortable beds and modern decor in some rooms enhance the experience. Nevertheless, there are frequent mentions of outdated conditions, worn furniture and inconsistent housekeeping. Some guests reported problems with room facilities and noise, indicating areas needing renovation and better maintenance.
The resort's cleanliness receives mixed reviews with many praising the cleanliness of rooms and the well-maintained grounds. However, inconsistent housekeeping services and cleanliness issues in certain areas, such as the indoor pool, detracted from some guests' experiences.
Staff at the resort are widely appreciated for their friendliness, helpfulness and professionalism. Reception staff, in particular, receive high marks for efficiency and warm welcomes. While there are occasional lapses in communication, the overall impression is one of a dedicated and courteous team committed to guest satisfaction.
WiFi connectivity at the resort is a common concern with guests experiencing slow and inconsistent signals, especially in rooms and cabins. The gym facilities face similar issues with critiques about limited operating hours, outdated equipment and cleanliness.
Pool facilities offer mixed experiences with the heated pools being appreciated for their warmth, especially by children. However, maintenance and cleanliness issues, along with restricted operating hours, were frequently mentioned, suggesting a need for improvements.
The resort’s close proximity to beautiful beaches like Porthminster Beach and Carbis Bay is a notable highlight, providing easy and scenic access for guests. While the short walk to the beach is generally praised, some guests suggested enhancements for safety and convenience.
In summary, Tregenna Castle Resort stands out for its stunning location, friendly staff and overall pleasant environment. However, areas such as room maintenance, pool facilities and WiFi connectivity could benefit from significant improvements to fully meet guest expectations.
Hotel near Golf Courses
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Tregenna Castle Resort is lauded for its prime location, offering both convenience and breathtaking beauty. Perched above St Ives, the resort treats guests to stunning sea views and easy access to the town below. The grounds are described as beautiful, meticulously maintained and perfect for a leisurely walk into the vibrant center of St Ives.
The proximity to the beach is another highlight with many mentioning the short stroll down to the sandy shores. Despite the occasional steep hills, the scenic walks through gardens and tree-lined paths are often praised. The resort's elevated position guarantees spectacular vistas of the bay and harbor, creating a picturesque setting that’s hard to beat.
Guests also appreciate the property's extensive and lovely grounds, good parking facilities and peaceful atmosphere, making it an ideal spot for relaxation and exploration. The close distance to local attractions, restaurants and shops further enhances its appeal. Overall, Tregenna Castle Resort's location stands out as a significant advantage, combining natural beauty with practical accessibility.
Tregenna Castle Resort offers breakfast that seems to generate mixed reviews from its guests. On the positive side, breakfast is frequently praised for its quality with many guests describing it as excellent, amazing and fantastic. The variety available at the breakfast buffet stands out with options that cater to diverse dietary preferences, including vegetarian choices. The cooked breakfast is often highlighted for being hot and plentiful and many found the buffet style convenient and well-organized. Some guests even regarded it as one of the best self-service breakfasts they’ve ever had, appreciating the fresh foods and good portion sizes.
However, there are notable criticisms as well. A recurring concern involves the cost of breakfast, which many guests found to be too high when not included in the room rate. Complaints about the breakfast experience include it being crowded and chaotic with occasional mentions of slow service, undercooked or cold food and a lack of variety after several days. The buffet sometimes fell short of expectations with some guests reporting it as basic and not worth the price charged. Issues such as unavailability of advertised items and limited options for vegan or continental breakfasts also detracted from the experience for some visitors.
Overall, while Tregenna Castle Resort's breakfast receives high marks for its taste, variety and quality from many visitors, there are consistent concerns about its cost and execution, suggesting that potential guests might want to weigh these factors when planning their stay.
At Tregenna Castle Resort, the dining experience has garnered mixed reviews. Guests have praised the food for its deliciousness, high quality and exceptional flavor. Notably, the evening meals and the Sunday roast received positive mentions with comments highlighting tasty dishes and well-prepared food. Breakfast offerings also earned commendations for their variety and quality. The restaurant setting and sea views added to the pleasant dining atmosphere.
However, several guests found the restaurant prices to be exorbitantly high with some feeling that the meals were not worth the cost. There were consistent mentions of limited menu options, especially for vegetarians and vegans, which resulted in a disappointing experience for those with specific dietary needs. The service received mixed feedback with some praising the friendly and helpful staff, while others complained about slow service and long wait times.
Some reviews pointed out the clinical and lacking atmosphere of the dining room, which detracted from the overall enjoyment. Additionally, there were reported instances of cold food and disappointing dishes, leading to varied dining experiences.
In summary, while many guests enjoyed the meals at Tregenna Castle Resort for their taste and presentation, the high prices, limited menu choices and occasional service issues left others feeling less satisfied.
The guest reviews for Tregenna Castle Resort reflect a mix of both positive and negative experiences regarding the hotel’s rooms. On the positive side, many guests appreciated the clean and spacious rooms, comfortable beds and lovely sea views. Some rooms were praised for their modern decor, stunning views and well-equipped facilities including spacious layouts, spotlessly clean environments and comfortable bedding. Guests in some cases also highlighted the generous sizing of the rooms and found them to be warm and welcoming.
However, numerous reviews pointed out several areas for improvement. A common complaint was the outdated condition of the rooms with mentions of worn furniture, tired decor and a lack of modernization. Cleaning issues were frequently noted with some rooms not being serviced daily and occasional reports of insufficient cleanliness upon arrival. Several guests mentioned problems with room facilities, such as non-functional showers, weak air conditioning, missing fridges and poor soundproofing. Noise from outside or from function rooms below was another point of contention. Additionally, some guests found the rooms to be either too hot or too cold and mentioned issues related to ventilation and heating.
In summary, while Tregenna Castle Resort offers some charming and comfortable rooms with beautiful views, there is a notable inconsistency in room upkeep and services, highlighting areas in need of renovation and improved maintenance to meet guests' expectations fully.
The beds at Tregenna Castle Resort have received a mix of feedback from guests. On the positive side, many found the beds to be comfortable, cozy and spacious with some appreciating the availability of large, king-size beds. Certain rooms also offered stunning sea views, adding to the overall experience. Guests often highlighted the cleanliness and the soft comfort of the beds and bedding.
However, there were notable areas that guests felt needed improvement. A significant number of reviews pointed out that the beds were too hard or even rock hard, leading to discomfort and restless nights. Many guests felt that the mattresses were old, worn out and in dire need of replacement. In several instances, the pillows and duvets were criticized for being flat, thin or uncomfortable.
The size of the beds was another common issue with some guests finding them too small or narrow and others mentioning that twin beds were often just two single beds pushed together. Additionally, some guests stayed in rooms with sofa beds or bunk beds, which were described as lumpy, squeaky and uncomfortable.
Overall, while there were elements of comfort for some, the feedback suggests that Tregenna Castle Resort could enhance the sleeping experience by updating and upgrading their beds and bedding to ensure a more universally comfortable stay for all guests.
Tregenna Castle Resort offers a mixed bag when it comes to cleanliness, eliciting a broad spectrum of guest experiences. Many visitors found their rooms to be very clean, tidy and comfortable with some describing them as spotless and immaculate. The resort itself is often praised for its clean and beautifully maintained grounds, clean public areas and efficient staff who ensure the surroundings are neat and inviting. Some guests highlighted how rooms were spacious and the overall cleanliness was up to standard, particularly appreciating the fresh decor and clean accommodations.
However, there were repeated concerns about inconsistent housekeeping services with several guests noting that rooms were not cleaned daily or during their entire stay. Issues such as dirty carpets, cobwebs in rooms and bathrooms and unaddressed mould were mentioned. Some guests also encountered rooms that were not cleaned properly on arrival with dirty laundry and dusty surfaces, pointing to a need for more thorough cleaning routines. The indoor pool and changing areas also received criticism for not being clean enough.
The resort’s beautiful location and stunning grounds are a definite highlight, overshadowing some of the cleanliness issues for many visitors. The friendly and accommodating staff added a positive note to many stays, but the overall experience suggests that while Tregenna Castle Resort can offer a clean and pleasant environment, improvements in consistent housekeeping and room maintenance are needed to meet all guests' expectations.
The reviews of Tregenna Castle Resort emphasize the exceptional quality of its staff. Guests frequently describe the team as friendly, helpful and accommodating. The reception staff are particularly noted for their efficiency, welcoming nature and quick handling of check-in and check-out processes. Stephan and Jo at the reception have been specifically commended for their outstanding service. Guests also appreciate the attentive and professional demeanor of the waiters and other service staff.
Many reviews highlight the positive experience created by the hotel's team, stating that the staff consistently greet guests with smiles and prompt assistance. The service staff in the restaurant and bar are often described as jolly, informative and well-organized, contributing to a pleasant dining experience. Morning staff, despite moments of stress, are generally seen as polite and hardworking.
However, there are mentions of occasional lapses in communication with some staff members not being particularly attentive or engaging. These instances seem to be exceptions rather than the rule, as the majority of feedback portrays a highly responsive and kind staff who enhance the overall guest experience. Overall, the Tregenna Castle Resort team is consistently praised for their courtesy, professionalism and unwavering dedication to guest satisfaction.
Travelers visiting Tregenna Castle Resort might find themselves facing some challenges when it comes to WiFi connectivity. While there are reports of good WiFi coverage throughout parts of the hotel, many guests have noted issues with slow and inconsistent signals, particularly in rooms and cabins. Some visitors mentioned that the WiFi disconnects frequently and others could not access it at all. Specific areas, such as the lower ground floor, seem to have more significant connectivity problems. A few guests highlighted difficulties with obtaining the correct WiFi password from reception or reported no information being provided on how to access the network. Overall, while the WiFi might be sufficient for basic tasks in some parts of the resort, it appears to be unreliable and may not meet the needs of guests who require a consistent and robust internet connection.
Guests have mixed feelings about the gym facilities at Tregenna Castle Resort. While there are some positive remarks about the aerobic equipment and the availability of a good shower post-workout, many reviewers expressed dissatisfaction with the gym services. Common concerns include the limited operating hours with calls for the gym to open earlier and close later, as well as multiple instances of the gym being closed due to staff shortages or maintenance issues.
Several guests mentioned that the gym space is small and the room itself is often not clean, leading to long queues for equipment. The machinery is described as basic and outdated, lacking modernisation and essential amenities such as air conditioning. Additionally, the gym does not offer a sufficient variety of free weights, which some visitors found disappointing for a hotel of its calibre.
Overall, while the gym does have some functional equipment, it appears to be in need of significant improvement and better maintenance to meet guest expectations.
The pool facilities at Tregenna Castle Resort have received mixed reviews, reflecting a blend of enjoyment and disappointment among guests. Many visitors appreciated the heated pools, citing the indoor pool as lovely, warm and a pleasant experience, particularly for children who enjoyed their time swimming. The clean and clear water of the main pool was also highlighted positively, contributing to the overall leisure experience at the resort.
However, there were consistent concerns regarding the maintenance and operational hours of the pool areas. Several reviews noted that both the indoor and outdoor pools seemed a bit tired and in need of modernizing. The indoor pool, often described as small, closed early at 6 pm, which was inconvenient for many guests. Additionally, issues with cleanliness were frequently mentioned with some guests finding dirt marks on the pool walls and the changing facilities not up to standard. Problems like a dirty paddling pool, mold in wet areas and cold poolside showers were also reported.
Some guests were disappointed by the limited availability of the pools, especially during certain seasons or due to staff shortages and COVID-19 restrictions. The necessity to book the pool in advance and finding it fully booked at times also added to the frustration.
In essence, while the pools at Tregenna Castle Resort offer a potentially enjoyable complement to the beautiful grounds and amenities of the resort, there are notable areas that could benefit from improved maintenance and extended access hours to fully meet guest expectations.
Tregenna Castle Resort boasts an enviable location close to the stunning beaches of St Ives, making it a prime spot for beach lovers. Guests consistently praise the short walk to the beach, which many find to be a special bonus of staying at the resort. Several rooms offer impressive beach views, adding to the appeal.
The nearby beaches, including Porthminster Beach and Carbis Bay, are celebrated for their cleanliness and beauty. The proximity of the resort to both the town of St Ives and its beaches provides great convenience, whether for a relaxing day on the sand or a quick trip into town.
While the walk to the beach is generally appreciated, some guests do note that the path can be steep and suggest improvements such as better lighting to enhance safety and ease of access. Despite this, the accessibility and scenic beauty of the beaches near Tregenna Castle Resort are consistent highlights for visitors.
Tregenna Castle Resort features prominent and well-regarded tennis facilities that have garnered positive feedback from guests. The tennis courts at the resort are often highlighted for their excellent condition and maintenance. Organized tennis events seem to be a significant attraction with several guests appreciating their organization and the fun they had participating. Families, in particular, mentioned that kids enjoyed playing tennis, an indication of the resort's family-friendly amenities. The resort provides both private and onsite tennis courts, adding to its facilities. Alongside tennis, guests also had fun playing croquet on the lawn, which adds variety to the recreational options available. Overall, Tregenna Castle Resort appears to be a great destination for tennis enthusiasts and families looking for well-maintained sports facilities.
Tregenna Castle Resort offers a generally positive parking experience for its guests, featuring ample and free parking, which is frequently mentioned as a significant benefit. The parking facilities are described as excellent, easy to access and secure with a large parking lot that often ensures plenty of available spaces. Guests appreciate the convenience of parking within the hotel grounds and find the parking helpful and beneficial, particularly as they are allowed to park early and use the hotel facilities.
Despite the overwhelmingly positive feedback, a few guests noted challenges. Parking spaces can sometimes be limited, difficult to find or tightly packed and at times the parking lot can become crowded. There were instances where parking was far from the hotel or involved a long walk and some guests faced issues with unorganized parking areas.
Overall, the free and plentiful parking at Tregenna Castle Resort is a standout feature for many guests, though it is advisable to arrive early to secure a convenient spot.
Tregenna Castle Resort offers a variety of family-friendly accommodations and amenities, making it a popular destination for those traveling with children. The hotel is well-located for family getaways, providing spacious family rooms and apartments that are appreciated by many guests, despite some minor issues such as insufficient toilet rolls and occasional design flaws in some units. The availability of single beds for children in large family rooms, along with several family activities, adds to the convenience and comfort of staying at the resort.
The grounds are expansive and beautifully maintained, perfect for family walks and exploration. Children particularly enjoy the pool and the park areas and there are specific activities organized for them during the holidays. The resort’s family-friendly atmosphere and the helpfulness of the staff contribute to a positive experience for families. Many guests have expressed their intent to return and recommend the resort to friends and family, underscoring its appeal as a family-oriented venue.
However, while the hotel does offer a range of accommodations, some family rooms have been reported as less than ideal for larger groups or those with older children due to design and space limitations. Despite these issues, the overall consensus remains favorable with families finding the resort a great place to stay, thanks largely to its facilities and welcoming environment.
Tregenna Castle Resort offers a delightful experience for golf enthusiasts with numerous guest reviews highlighting the golf facilities. The resort is near St Ives and features a par-3 golf course that guests repeatedly describe as clean, well-kept and enjoyable to play on. Visitors appreciate the amazing condition of the course and the nice views it provides.
The facilities frequently receive praise for their quality and many guests mention that they had a great time golfing. The quirky nature of the course adds an element of fun, ensuring both novice and experienced golfers find it engaging. While some reviews note that golf buggies aren't available, the overall sentiment indicates that the golfing experience at Tregenna Castle Resort is worth it.
The resort’s grounds, expansive and ideal for golfing, offer picturesque views overlooking the golf course. This adds to the appeal of staying at the resort. Although golfing incurs an additional cost, the positive feedback suggests that the expense is justified. Overall, Tregenna Castle Resort stands out as a good place to stay for those looking to indulge in some enjoyable golf amidst beautiful surroundings.
Tregenna Castle Resort, a three-star establishment, offers a balance of affordability and comfort, making it a decent option given its price point. The location is simple yet clean, providing good value for money. Despite these positive aspects, the hotel lacks certain amenities such as fridges and air conditioning and some guests found the tea and coffee quality to be subpar.
The ambiance and facilities are quite standard for the price, but the property feels somewhat dated and could benefit from better maintenance and updating. Housekeeping and the overall service were noted to be at a three-star level with some guests expressing disappointment over the breakfast quality.
Rooms come with complementary toiletries, yet miss out on luxuries like robes and slippers found in other three-star hotels. Some visitors felt that the quality of furnishings and decor leaned more towards a lower-rated hotel, akin to a traditional seaside bed and breakfast or even a travel lodge. The mattresses and bed sizes also received criticism for being uncomfortable and not up to standard.
Overall, Tregenna Castle Resort meets the basic expectations for a three-star property but could achieve a higher rating with significant investment and improvement in its amenities and services.
Tregenna Castle Resort offers several facilities tailored to business travelers, including a well-maintained business center and good meeting room facilities. The reception staff are noted to be helpful and the service is prompt. The resort is frequently mentioned as being suitable for business-focused stays and is regarded as having amenities that meet the needs of business customers. However, there are some mixed reviews regarding the suitability for larger business events, citing issues with slow Wi-Fi and some unusual business dealings. Despite these minor drawbacks, the overall impression is positive with the resort being praised for its cleanliness and general appeal as a spot conducive to business activities.
Tregenna Castle Resort offers a mixed experience for guests with disabilities. Positively, the resort features good wheelchair accessibility with easy access to many facilities and accommodations. The elevator and ground-level entry points contribute to a relatively comfortable stay for disabled individuals. Guests have noted that the interiors are generally accessible and the staff have been praised for being accommodating to accessibility needs. The location of the resort is excellent for access and some paths and the driveway are navigable.
However, there are notable challenges. Some areas, particularly the steep paths leading to St Ives, can be difficult to navigate, especially when wet, which can become potentially slippery. The hotel's older design means supports like handles might be lacking, making it harder for the elderly and infirm. Several reviews mention the front door and rooms with steps not being wheelchair accessible. Additionally, there is a lack of clear information on accessibility features and potential limitations, which can complicate planning for those with special needs. While the facilities and location offer potential, the resort could benefit from improvements to broadly meet the accessibility requirements of all guests.
Tregenna Castle Resort boasts both indoor and outdoor pools, frequently praised for their warmth and pleasant temperatures. Many guests found the pools to be a standout feature, describing them as lovely, very warm and a treat for both adults and children. The heated pool adds an extra layer of comfort, providing a delightful experience regardless of the weather. While there were minor complaints about occasional heating issues and the need for periodic cleaning, the overall sentiment remains positive. The presence of heated towel rails in the en suites further enhances the guest experience, ensuring a warm, comfortable stay.
The Tregenna Castle Resort offers two swimming pools with the outdoor pool often highlighted in guest reviews. Many visitors praise the outdoor pool for its cleanliness, size and warmth, making it a favorite spot, especially for children. The heated and well-maintained facility is a popular feature, although some guests noted that it can become busy. The surrounding outdoor seating area and the accompanying outdoor bar add to the enjoyment. However, some reviews mentioned that the pool was under renovation or closed during their stay and there were mixed feelings about its opening hours, which some found too short. Despite these occasional setbacks, the outdoor pool remains a highly appreciated amenity for most guests, adding to the overall positive experience at the resort.
Visitors to Tregenna Castle Resort have shared mixed reviews about its indoor pool facilities. Many guests appreciated the availability of two swimming pools, noting that one inside was a nice addition and a relaxing experience. Families, in particular, found the indoor pool to be enjoyable with kids especially loving it. The ambiance of the indoor pool was often described as nice with some highlighting it as lovely and warm. Cleanliness was a positive point for some, who found the pool freshly clean and tidy.
However, several visitors pointed out areas for improvement. The indoor pool was often described as small and some found it dirty and in need of a refurbishment. A few reviews mentioned that the pool temperature was extremely hot, which was a concern. Complaints about the pool being occasionally closed, due to renovations or other issues, were also frequent. Despite these setbacks, the indoor pool facilities managed to leave a fairly positive impression on many guests, particularly because of the relaxing atmosphere.
Location Show Map
Location
The proximity to the beach is another highlight with many mentioning the short stroll down to the sandy shores. Despite the occasional steep hills, the scenic walks through gardens and tree-lined paths are often praised. The resort's elevated position guarantees spectacular vistas of the bay and harbor, creating a picturesque setting that’s hard to beat.
Guests also appreciate the property's extensive and lovely grounds, good parking facilities and peaceful atmosphere, making it an ideal spot for relaxation and exploration. The close distance to local attractions, restaurants and shops further enhances its appeal. Overall, Tregenna Castle Resort's location stands out as a significant advantage, combining natural beauty with practical accessibility.
Breakfast
However, there are notable criticisms as well. A recurring concern involves the cost of breakfast, which many guests found to be too high when not included in the room rate. Complaints about the breakfast experience include it being crowded and chaotic with occasional mentions of slow service, undercooked or cold food and a lack of variety after several days. The buffet sometimes fell short of expectations with some guests reporting it as basic and not worth the price charged. Issues such as unavailability of advertised items and limited options for vegan or continental breakfasts also detracted from the experience for some visitors.
Overall, while Tregenna Castle Resort's breakfast receives high marks for its taste, variety and quality from many visitors, there are consistent concerns about its cost and execution, suggesting that potential guests might want to weigh these factors when planning their stay.
Dinner
However, several guests found the restaurant prices to be exorbitantly high with some feeling that the meals were not worth the cost. There were consistent mentions of limited menu options, especially for vegetarians and vegans, which resulted in a disappointing experience for those with specific dietary needs. The service received mixed feedback with some praising the friendly and helpful staff, while others complained about slow service and long wait times.
Some reviews pointed out the clinical and lacking atmosphere of the dining room, which detracted from the overall enjoyment. Additionally, there were reported instances of cold food and disappointing dishes, leading to varied dining experiences.
In summary, while many guests enjoyed the meals at Tregenna Castle Resort for their taste and presentation, the high prices, limited menu choices and occasional service issues left others feeling less satisfied.
Rooms
However, numerous reviews pointed out several areas for improvement. A common complaint was the outdated condition of the rooms with mentions of worn furniture, tired decor and a lack of modernization. Cleaning issues were frequently noted with some rooms not being serviced daily and occasional reports of insufficient cleanliness upon arrival. Several guests mentioned problems with room facilities, such as non-functional showers, weak air conditioning, missing fridges and poor soundproofing. Noise from outside or from function rooms below was another point of contention. Additionally, some guests found the rooms to be either too hot or too cold and mentioned issues related to ventilation and heating.
In summary, while Tregenna Castle Resort offers some charming and comfortable rooms with beautiful views, there is a notable inconsistency in room upkeep and services, highlighting areas in need of renovation and improved maintenance to meet guests' expectations fully.
Beds
However, there were notable areas that guests felt needed improvement. A significant number of reviews pointed out that the beds were too hard or even rock hard, leading to discomfort and restless nights. Many guests felt that the mattresses were old, worn out and in dire need of replacement. In several instances, the pillows and duvets were criticized for being flat, thin or uncomfortable.
The size of the beds was another common issue with some guests finding them too small or narrow and others mentioning that twin beds were often just two single beds pushed together. Additionally, some guests stayed in rooms with sofa beds or bunk beds, which were described as lumpy, squeaky and uncomfortable.
Overall, while there were elements of comfort for some, the feedback suggests that Tregenna Castle Resort could enhance the sleeping experience by updating and upgrading their beds and bedding to ensure a more universally comfortable stay for all guests.
Cleanliness
However, there were repeated concerns about inconsistent housekeeping services with several guests noting that rooms were not cleaned daily or during their entire stay. Issues such as dirty carpets, cobwebs in rooms and bathrooms and unaddressed mould were mentioned. Some guests also encountered rooms that were not cleaned properly on arrival with dirty laundry and dusty surfaces, pointing to a need for more thorough cleaning routines. The indoor pool and changing areas also received criticism for not being clean enough.
The resort’s beautiful location and stunning grounds are a definite highlight, overshadowing some of the cleanliness issues for many visitors. The friendly and accommodating staff added a positive note to many stays, but the overall experience suggests that while Tregenna Castle Resort can offer a clean and pleasant environment, improvements in consistent housekeeping and room maintenance are needed to meet all guests' expectations.
Staff
Many reviews highlight the positive experience created by the hotel's team, stating that the staff consistently greet guests with smiles and prompt assistance. The service staff in the restaurant and bar are often described as jolly, informative and well-organized, contributing to a pleasant dining experience. Morning staff, despite moments of stress, are generally seen as polite and hardworking.
However, there are mentions of occasional lapses in communication with some staff members not being particularly attentive or engaging. These instances seem to be exceptions rather than the rule, as the majority of feedback portrays a highly responsive and kind staff who enhance the overall guest experience. Overall, the Tregenna Castle Resort team is consistently praised for their courtesy, professionalism and unwavering dedication to guest satisfaction.
Wi-Fi
Gym
Several guests mentioned that the gym space is small and the room itself is often not clean, leading to long queues for equipment. The machinery is described as basic and outdated, lacking modernisation and essential amenities such as air conditioning. Additionally, the gym does not offer a sufficient variety of free weights, which some visitors found disappointing for a hotel of its calibre.
Overall, while the gym does have some functional equipment, it appears to be in need of significant improvement and better maintenance to meet guest expectations.
Pool
However, there were consistent concerns regarding the maintenance and operational hours of the pool areas. Several reviews noted that both the indoor and outdoor pools seemed a bit tired and in need of modernizing. The indoor pool, often described as small, closed early at 6 pm, which was inconvenient for many guests. Additionally, issues with cleanliness were frequently mentioned with some guests finding dirt marks on the pool walls and the changing facilities not up to standard. Problems like a dirty paddling pool, mold in wet areas and cold poolside showers were also reported.
Some guests were disappointed by the limited availability of the pools, especially during certain seasons or due to staff shortages and COVID-19 restrictions. The necessity to book the pool in advance and finding it fully booked at times also added to the frustration.
In essence, while the pools at Tregenna Castle Resort offer a potentially enjoyable complement to the beautiful grounds and amenities of the resort, there are notable areas that could benefit from improved maintenance and extended access hours to fully meet guest expectations.
Beach
The nearby beaches, including Porthminster Beach and Carbis Bay, are celebrated for their cleanliness and beauty. The proximity of the resort to both the town of St Ives and its beaches provides great convenience, whether for a relaxing day on the sand or a quick trip into town.
While the walk to the beach is generally appreciated, some guests do note that the path can be steep and suggest improvements such as better lighting to enhance safety and ease of access. Despite this, the accessibility and scenic beauty of the beaches near Tregenna Castle Resort are consistent highlights for visitors.
Tennis
Parking
Despite the overwhelmingly positive feedback, a few guests noted challenges. Parking spaces can sometimes be limited, difficult to find or tightly packed and at times the parking lot can become crowded. There were instances where parking was far from the hotel or involved a long walk and some guests faced issues with unorganized parking areas.
Overall, the free and plentiful parking at Tregenna Castle Resort is a standout feature for many guests, though it is advisable to arrive early to secure a convenient spot.
Family
The grounds are expansive and beautifully maintained, perfect for family walks and exploration. Children particularly enjoy the pool and the park areas and there are specific activities organized for them during the holidays. The resort’s family-friendly atmosphere and the helpfulness of the staff contribute to a positive experience for families. Many guests have expressed their intent to return and recommend the resort to friends and family, underscoring its appeal as a family-oriented venue.
However, while the hotel does offer a range of accommodations, some family rooms have been reported as less than ideal for larger groups or those with older children due to design and space limitations. Despite these issues, the overall consensus remains favorable with families finding the resort a great place to stay, thanks largely to its facilities and welcoming environment.
Golf
The facilities frequently receive praise for their quality and many guests mention that they had a great time golfing. The quirky nature of the course adds an element of fun, ensuring both novice and experienced golfers find it engaging. While some reviews note that golf buggies aren't available, the overall sentiment indicates that the golfing experience at Tregenna Castle Resort is worth it.
The resort’s grounds, expansive and ideal for golfing, offer picturesque views overlooking the golf course. This adds to the appeal of staying at the resort. Although golfing incurs an additional cost, the positive feedback suggests that the expense is justified. Overall, Tregenna Castle Resort stands out as a good place to stay for those looking to indulge in some enjoyable golf amidst beautiful surroundings.
3 Star
The ambiance and facilities are quite standard for the price, but the property feels somewhat dated and could benefit from better maintenance and updating. Housekeeping and the overall service were noted to be at a three-star level with some guests expressing disappointment over the breakfast quality.
Rooms come with complementary toiletries, yet miss out on luxuries like robes and slippers found in other three-star hotels. Some visitors felt that the quality of furnishings and decor leaned more towards a lower-rated hotel, akin to a traditional seaside bed and breakfast or even a travel lodge. The mattresses and bed sizes also received criticism for being uncomfortable and not up to standard.
Overall, Tregenna Castle Resort meets the basic expectations for a three-star property but could achieve a higher rating with significant investment and improvement in its amenities and services.
Business
Accessible
However, there are notable challenges. Some areas, particularly the steep paths leading to St Ives, can be difficult to navigate, especially when wet, which can become potentially slippery. The hotel's older design means supports like handles might be lacking, making it harder for the elderly and infirm. Several reviews mention the front door and rooms with steps not being wheelchair accessible. Additionally, there is a lack of clear information on accessibility features and potential limitations, which can complicate planning for those with special needs. While the facilities and location offer potential, the resort could benefit from improvements to broadly meet the accessibility requirements of all guests.
Heated Pool
Outdoor Pool
Indoor Pool
However, several visitors pointed out areas for improvement. The indoor pool was often described as small and some found it dirty and in need of a refurbishment. A few reviews mentioned that the pool temperature was extremely hot, which was a concern. Complaints about the pool being occasionally closed, due to renovations or other issues, were also frequent. Despite these setbacks, the indoor pool facilities managed to leave a fairly positive impression on many guests, particularly because of the relaxing atmosphere.
Yes, Tregenna Castle Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Tregenna Castle Resort.
No, Tregenna Castle Resort doesn't allow dogs.
Yes, parking facilities are available at Tregenna Castle Resort.
Yes, Tregenna Castle Resort has a gym.
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