Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Boleyn Hotel in Staines-upon-Thames offers a well-rounded and satisfying experience that primarily draws positive feedback from its guests.
The location is a standout feature, providing easy access to various attractions like Thorpe Park, Windsor Castle and Kew Gardens, along with downtown amenities. Its riverside setting allows for scenic walks and excellent transport links make it convenient for both sightseeing and airport access. Ample free parking is an added bonus.
Guests generally enjoy the breakfast, which features freshly cooked meals and a range of options, including a full English breakfast. However, there are occasional inconsistencies in food temperature and service, particularly during busy weekends. Despite these hiccups, most find the breakfast sufficient and enjoyable.
The on-site Indian restaurant, Saffron, impresses many with its delicious and well-prepared cuisine, though some note occasional lapses in food quality and service speed. The hotel's bar complements this with additional dining options, enhancing the overall stay.
Reviews frequently praise the clean and spacious rooms, which are well-equipped with modern amenities and comfortable beds. The decor strikes a balance between traditional charm and contemporary updates. Cleanliness is highly rated, although there are sporadic mentions of minor maintenance issues.
The staff at The Boleyn Hotel are largely described as friendly, helpful and accommodating, contributing to a welcoming atmosphere. While there is some room for improvement in consistency, especially during busy breakfast hours, the overall service quality remains high.
Free WiFi is available, but guests report mixed experiences with connectivity, indicating that service quality can vary depending on the room location.
For families, the hotel offers spacious family rooms and amenities that cater to both kids and adults, making it a favored choice among families visiting nearby attractions.
Business travelers also find the hotel suitable, appreciating the quiet location, good WiFi and free parking which enhance the convenience for short stays and meetings.
In summary, The Boleyn Hotel is a solid choice for travelers seeking a well-located, comfortable and value-for-money accommodation. While some areas like breakfast service and WiFi connectivity could be improved, the overall experience is positive with standout features including its location, spacious rooms, cleanliness and accommodating staff. Show more
Read review summaries for all categories
Categories
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
3-Star Hotel
Room Types
Executive Twin RoomThis room features a large bed, free Wi-Fi, a flat-screen TV and a power shower.
Executive Double RoomIndividually-designed rooms with large flat-screen TVs, quality bed linen and power showers.
Executive King RoomThe double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
One-Bedroom SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite offers a tea and coffee maker, a wardrobe, a safe deposit box, heating, as well as a flat-screen TV. The unit offers 1 bed.
King RoomThe double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room offers a wardrobe, a safe deposit box, heating, as well as a flat-screen TV. The unit offers 1 bed.
Family RoomThe family room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
The Boleyn Hotel enjoys an enviable location in Staines-upon-Thames, offering easy access to a variety of nearby attractions and amenities. Just a five-minute drive from Thorpe Park, it's a favored spot for families looking to enjoy the park’s thrills. Positioned conveniently close to the town center, the hotel provides guests with a short walk to a range of shops, restaurants and bars, creating a vibrant local experience.
The tranquil riverside setting adds to the charm, allowing for picturesque walks along the Thames. Furthermore, the hotel’s proximity to significant sites like Windsor Castle, Kew Gardens, Hampton Court and LEGOLAND makes it an ideal base for sightseeing. Visitors will also appreciate the excellent transport links, including a quick 15-minute trip to Heathrow Airport, making it convenient for travelers.
With its central yet quiet location, the hotel balances accessibility with peace and calm. Ample parking on-site and off-street options enhance its convenience. Many guests favor The Boleyn Hotel for its closeness to key attractions and transport hubs, whether they're catching a flight, enjoying local walks or visiting family.
Overall, The Boleyn Hotel impresses with its perfect mix of accessibility, scenic beauty and proximity to notable attractions and essential amenities, providing a well-rounded and satisfying stay for its guests.
Breakfast
The breakfast experience at The Boleyn Hotel features a blend of positive feedback and areas for improvement. Guests consistently highlighted the excellent quality of the freshly cooked meals with plenty appreciating the delicious full English breakfast options. The breakfast was often described as tasty, filling and featuring a wide range of choices. Many guests found the included breakfast to be of great value and enjoyed the generous portions and variety, including continental options, yogurts, cereals and freshly made hot dishes.
However, there were also frequent mentions of inconsistencies. Some guests experienced cold food, especially during busy weekends and the coffee quality was noted as poor by some. The buffet-style setup sometimes led to issues with food temperature and availability and some guests found the continental selection to be lacking, particularly in fresh fruit and pastries.
Service at breakfast garnered mixed reviews; while some guests praised the efficiency and friendliness of the staff, others reported slow service and organizational challenges. Despite these inconsistencies, many guests still found the breakfast sufficient and a delightful way to start their day, appreciating the overall convenience and quality of the offering.
Dinner
The Boleyn Hotel offers a dining experience that significantly impresses its guests, particularly when it comes to its on-site Indian restaurant, Saffron. Many visitors found the Indian cuisine to be delicious, superb and of great value with dishes described as tasty and well-prepared. The restaurant’s service quality was also highlighted with excellent waitstaff contributing to an enjoyable dining atmosphere. Guests appreciated the variety and generous portions of the meals, often regarding their dining experience as one of the best Indian meals they’ve had in a long time.
However, some reviews pointed out inconsistencies. While the majority spoke highly of the food quality, a few guests encountered issues such as bland and tasteless dishes, stale toast at breakfast and an overall food quality not meeting the price. Additionally, the restaurant opens at 7 am, which could be seen as limiting for early risers. Despite these minor grievances, the overall response to the Saffron Indian Restaurant was positive, making it a recommended dining option for future visitors.
The Boleyn Hotel itself enhances the dining experience with its clean, spacious rooms and family-friendly atmosphere. The availability of free parking and an on-site bar also adds convenience for guests. While room service isn’t available at night, having a quality Indian restaurant and bar on the premises ensures that guests are well-catered to during their stay. Although the occasional need for self-service regarding luggage and the absence of bar staff at times were noted, the hotel’s dining options, especially the standout Indian cuisine, left a lasting positive impression on its visitors.
Rooms
The Boleyn Hotel's rooms have garnered numerous positive reviews emphasizing their spaciousness, cleanliness and modern amenities. Many guests appreciated the large rooms, describing them as comfortable, well-furnished and beautifully decorated. Several specific mentions highlighted ample room sizes, including family suites and executive suites, which are suited for various needs. The walk-in showers and comfortable bedding were also praised frequently.
Guests found the rooms to be well-equipped, featuring good-sized bathrooms and offering excellent facilities like temperature control and modern decor. The rooms' tidiness and the overall upkeep of the hotel's interior were also noted favorably. Despite minor drawbacks such as occasional noise, smaller room sizes for some bookings and a few maintenance issues, the overall sentiment remains positive.
The location and parking convenience further enhanced the guests' experience with some rooms offering lovely views and quiet surroundings. The hotel's mix of traditional charm and modern updates provided a comfortable and enjoyable stay. Overall, The Boleyn Hotel’s rooms stand out for their size, cleanliness and comfort, making it a dependable choice for travelers.
Beds
The beds at The Boleyn Hotel have garnered largely positive feedback from guests. Most visitors highlighted the comfort of the beds, describing them as comfy, comfortable and even incredibly soft. The large and king-sized beds received particular praise for their exceptional comfort and generous size, often mentioned as very comfy or even enormous. Guests also appreciated the clean and comfortable bedding, which contributed to a restful night's sleep.
However, reviews also revealed a mix of opinions. Some guests found the beds to be too soft or occasionally too firm with a few citing worn-out mattresses and old bases as contributing factors to their discomfort. Stains on bedding and sheets that didn't fit well also detracted from the experience for a few visitors. Despite these outliers, the overall sentiment points to the beds being a strong point for many guests who stayed at The Boleyn Hotel.
Cleanliness
The Boleyn Hotel boasts an impressive reputation for cleanliness with many guests noting that the hotel, overall, maintains a high standard. Rooms are frequently described as clean, tidy and comfortable with daily cleaning services ensuring that they stay well-maintained. Public areas, including the restaurant, also uphold this standard, contributing to the inviting and fresh atmosphere of the hotel.
However, some feedback indicates inconsistencies in cleanliness. While most rooms are kept in great shape, a few guests reported issues such as dusty corners, stained carpets and unclean bathrooms. These instances seem to be exceptions rather than the norm.
The decor throughout the hotel also receives positive mentions, adding to the overall pleasant environment. Despite a few areas needing attention, the general consensus highlights the hotel’s commitment to cleanliness and comfort, making it a reliable choice for travelers.
Staff
At The Boleyn Hotel, it's clear that the staff play a major role in shaping guests' experiences. The majority of reviews highlight the friendliness and helpfulness of the team with several guests specifically complimenting the reception staff for their welcoming and efficient service. Phrases like lovely, friendly, helpful and accommodating are recurrent, suggesting a consistent positive interaction with guests.
Guests frequently described the staff as polite and professional and many appreciated the attentive service provided. The warmth and kindness from various members of the team were often mentioned, contributing to a welcoming atmosphere throughout the hotel.
However, not all feedback was positive. Some guests felt that certain staff members, including those on breakfast duty, could have been more cheerful and motivated. Despite these occasional criticisms, the overall consensus remains positive with many lauding the exceptional service and the staff's willingness to address issues promptly and courteously.
In summary, The Boleyn Hotel's staff are generally perceived as a friendly, professional and supportive team with a few areas for improvement noted in consistency and cheerfulness.
Wi-Fi
The WiFi experience at The Boleyn Hotel presents a mixed bag for guests. On the positive side, many guests appreciated that the WiFi is free and noted that when it worked, the speed and reliability were commendable. However, several reviews highlighted significant issues with the internet service. Common complaints included weak or poor WiFi coverage, patchy connections and instances where the WiFi was down for extended periods. Some guests couldn't connect to the WiFi in their rooms or during breakfast, while others had to rely on mobile data due to the connection instability. The quality of the WiFi appeared to vary depending on the room’s location within the hotel, leading to an inconsistent internet experience. Despite these challenges, some visitors found the WiFi to be very good when it functioned correctly.
Parking
The Boleyn Hotel offers guests an impressive parking experience, consistently praised in reviews for its ample and free parking options. The hotel boasts a large and secure car park, ensuring that guests can find plenty of space easily and without extra cost. The parking area, located conveniently behind the hotel, is noted for its safety and spaciousness. This significant advantage makes parking a stress-free aspect of staying at The Boleyn Hotel, allowing guests to enjoy their visit without worrying about finding a spot or paying additional fees. The good parking facilities are frequently referred to as an excellent and unique bonus, enhancing the overall convenience and accessibility of the hotel.
Family
The Boleyn Hotel has proven to be a great choice for families seeking a comfortable and convenient stay. The family rooms receive high praise for their spaciousness, being well-equipped and providing ample room for families of four, including teenagers. Many reviewers specifically appreciated the large, king-sized beds and modern bathrooms which add an extra touch of comfort.
The hotel's staff is noted to be friendly and accommodating, making guests feel at home. This is particularly beneficial for families with young children who have specific needs – one grandparent mentioned that the hotel catered to their picky 2-year-old granddaughter, highlighting the level of personalized service.
Located conveniently, the hotel is an excellent base for families looking to visit local attractions such as Thorpe Park. The big car park and clean rooms add to the overall convenience, ensuring a hassle-free stay. Guests also found the hotel’s surroundings and facilities to be very family-friendly with plenty of space for children to play and relax.
Overall, The Boleyn Hotel offers a comfortable and welcoming environment with well-thought-out amenities geared towards families, ensuring that both kids and adults can enjoy their stay.
3 Star
The Boleyn Hotel offers a commendable mix of value and location, making it a solid choice for budget-conscious travelers. Rooms are tidy and clean with decent facilities, albeit with some dated technology. The hotel's prime location is a significant plus, though some guests found the decor a bit tired and dingy. Service quality is average, aligning with the hotel's three-star rating.
Despite its modest rating, the pricing is considered appropriate, comparable to some four-star hotels and sometimes even a notch above budget accommodation options like Premier Inn. While there are basic issues, such as hot rooms and occasional cleanliness concerns in the bathroom, the overall accommodation is notably budget-friendly, making it a reasonable choice for travelers seeking good value. However, breakfast offerings and certain maintenance issues may not meet the standards expected by some guests.
In summary, The Boleyn Hotel stands out for its location and fair pricing with room and service quality in line with what one would expect from a three-star establishment.
Business
The Boleyn Hotel proves to be an accommodating choice for business travelers, offering functional and clean accommodations suitable for meetings and short stays. Guests appreciate the executive rooms and the convenient, quiet location equipped with good Wi-Fi, making it an ideal spot for business trips. The hotel excels in providing a comfortable and restful environment with free parking adding to the convenience. Staff members are described as personable and helpful, enhancing the overall experience. While the breakfast receives mixed reviews with some finding it adequate and others less satisfied, it generally supports the needs of business travelers. Overall, the hotel stands out for its practicality and favorable location.
No, The Boleyn Hotel doesn't have any pool.
No, a spa isn't available at The Boleyn Hotel.
No, The Boleyn Hotel doesn't allow dogs.
Yes, parking facilities are available at The Boleyn Hotel.