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Summary of reviewsHampton By Hilton London Stansted Airport consistently impresses guests with its unbeatable location, conveniently situated just a short walk from the airport terminal. This proximity allows for hassle-free travel, particularly for early morning and late-night flights, eliminating the need for shuttle services and ensuring a smooth transition between the hotel and the airport. Additionally, the easy access to the train station further enhances its appeal to both business and leisure travelers.
Guests praise the breakfast offering, which starts early at 4 AM, catering to early risers. The buffet provides a wide range of hot and cold options, including DIY waffles, fresh fruits and choices for those with dietary restrictions, ensuring a satisfying meal to start the day. While the dinner experience receives mixed reviews with some guests appreciating the taste and quality of the meals, others find the options limited and prices high. Despite this, the presence of a 24-hour kitchen is appreciated.
The rooms are another highlight, noted for their spaciousness, cleanliness and modern design. Guests enjoy the comfortable beds, soundproofing and well-equipped amenities, although some minor issues such as warm rooms and occasional maintenance lapses are mentioned. The overall cleanliness of the hotel, including common spaces, receives high praise, contributing to a comfortable and welcoming environment.
The staff at the hotel are frequently commended for their friendliness, efficiency and exceptional service, enhancing the overall guest experience. Names like Jean and Sam are highlighted for their excellent assistance, showcasing the team's dedication to making guests feel welcome and attended to.
Wi-Fi connectivity at the hotel is generally reliable and praised for its strength and speed, making it suitable for both work and entertainment. The gym, though small, is well-equipped and appreciated for its availability around the clock. Family-friendly amenities and a welcoming atmosphere make the hotel a convenient choice for those traveling with children, though some improvements like adding high chairs at breakfast could enhance the experience further.
While parking is convenient and well-placed, the high costs associated with it are a common concern among guests. Nonetheless, the overall convenience of on-site parking contributes positively to the stay.
In summary, Hampton By Hilton London Stansted Airport stands out for its strategic location, efficient and friendly staff, clean and comfortable rooms and excellent breakfast offerings, making it a reliable choice for travelers seeking convenience and comfort near the airport. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Queen RoomThis double room has air conditioning, a safe deposit box and a flat-screen TV. The unit has 1 bed.
Queen Room with Runway ViewThis double room has air conditioning, a safe deposit box and a flat-screen TV. The unit has 1 bed.
Queen Family RoomThis room offers a queen-size bed and a sofa bed.
This room can accommodate a maximum of 2 adults and 2 children.
Family Room with Runway ViewThis room offers a queen-size bed and a sofa bed.
This room can accommodate a maximum of 2 adults and 2 children.
Queen Room - Disability Access with Runway ViewThis triple room features air conditioning, a safe deposit box and a flat-screen TV. The unit offers 1 bed.
Queen Room - Mobility AccessThis triple room features air conditioning, a safe deposit box and a flat-screen TV. The unit offers 1 bed.
Twin RoomThis double room features air conditioning, a safe deposit box and a flat-screen TV. The unit offers 2 beds.
Twin Room with Runway ViewThis double room features air conditioning, a safe deposit box and a flat-screen TV. The unit offers 2 beds.
Queen Room with Bath TubThis double room features air conditioning, a safe deposit box and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
The Hampton By Hilton London Stansted Airport is highly praised for its exceptional location. Guests consistently note that the hotel is extremely close to the airport with many mentioning it is just a short, easy walk away from the terminal, often taking around five to seven minutes. This proximity is especially convenient for travelers with early morning or late-night flights, eliminating the need for shuttle services.
The hotel's location directly connected by a covered walkway makes it a hassle-free choice for airport travelers, ensuring a smooth transition between the hotel and the airport. Guests appreciate the convenience of being able to walk directly from the terminal to the hotel, emphasizing the lack of stress about missing flights or dealing with transportation logistics.
The positioning of the Hampton By Hilton also offers easy access to the train station, making onward travel simpler and more efficient. For those catching a flight or arriving late, the hotel's location allows for a quick and comfortable night’s rest without the added worries of navigating transportation at odd hours.
The consistent mention of its great location underlines its appeal to both business and leisure travelers looking for comfort and efficiency. Overall, the Hampton By Hilton London Stansted Airport stands out for being perfectly situated for anyone traveling through Stansted Airport.
Breakfast
Located just a stone's throw from Stansted Airport, the Hampton By Hilton London Stansted Airport boasts a breakfast offering that is highly commended for its convenience and quality. Early risers will be pleased to find that breakfast service starts at a very early 4 AM, catering perfectly to those with early flights. This extensive breakfast selection is not just about timing; it's also about variety and quality. Guests frequently highlight the ample choices available with options that cater to vegetarians, vegans and those with dietary restrictions.
The breakfast buffet includes a wide range of both hot and cold items with the DIY waffles being a particular favorite. The presence of fresh fruits, pastries and a selection of savory and sweet options all contribute to a satisfying meal. Despite a few mentions of coffee needing to be hotter and the occasional critique about the hot food temperature, the overall sentiment remains positive with most guests finding the breakfast more than adequate, delicious and a great start to their day.
Guests also appreciate the spacious and well-maintained dining area, which complements the inclusive breakfast package. Some noted it can get crowded, particularly given the early hours, but many found the staff friendly and efficient, ensuring a pleasant breakfast experience. The breakfast's high quality and variety make it a standout feature at this hotel, making travelers' mornings smoother and more enjoyable before catching their flights.
Dinner
Dinner at the Hampton By Hilton London Stansted Airport has received mixed feedback from guests. While some described the evening meals as tasty or delicious, others found the food to be average, overpriced or lacking in variety. The menu has been compared to pub offerings with limited choices, particularly for vegetarians and those with dietary restrictions. Service quality ranged from helpful and efficient to unorganized with some guests experiencing long wait times to be seated or served.
The restaurant environment has both fans and critics; some appreciated the relaxing atmosphere and the professional service, while others pointed out that the area felt cold or was over-air-conditioned. The availability of a 24-hour kitchen is a plus for those arriving on late flights, but several reviews mentioned that food took too long to arrive and some items were overcooked or tasteless.
Pricing seems to be a common concern with many guests mentioning that both food and drinks in the restaurant were expensive. Despite these issues, some guests did enjoy their meals, noting the good quality and reasonable pricing relative to other hotels. Overall, the restaurant offers decent if somewhat uninspiring options and while some guests were satisfied, others felt there was significant room for improvement, particularly in menu variety and value for money.
Rooms
At Hampton By Hilton London Stansted Airport, the rooms generally receive positive feedback for their spaciousness, cleanliness and comfort. Many guests found the rooms to be large, airy and well-designed with some highlighting the modern and stylish decor. The bathrooms are often noted for their functionality and cleanliness, though a few could use some updates.
The rooms are described as exceptionally quiet despite the proximity to the airport, offering a peaceful retreat. Comfortable beds and good shower facilities further elevate the stay experience. The rooms are well-equipped with all necessary amenities, ensuring a convenient and relaxing environment.
There are some drawbacks, however. A few reviews mention that the rooms can be warm and ventilation issues like windows that do not open or strange smells were also noted. Some rooms are criticized for their small size, particularly when housing families or additional beds and occasional maintenance issues such as cracked tiles or broken fixtures were observed.
While cleanliness is generally praised, inconsistent housekeeping standards led to some mixed reviews with reports of dirty rooms and missed details. Nonetheless, the essential features like comfortable beds, soundproofing and convenient placement near the terminal make it a favorable option for a brief stay.
Beds
The beds at Hampton By Hilton London Stansted Airport have garnered mixed feedback from guests. Many visitors found the beds and pillows to be very comfortable, appreciating the large, clean and cozy beds. Descriptions such as comfortable big bed, very comfy beds and super comfortable beds indicate a generally positive sentiment for a restful night's sleep. The beds were often described as comfy with clean sheets and linen adding to the comfort.
However, not all guests shared this positive experience. Some noted that the beds were very hard, flat as pancakes or far too soft, contributing to discomfort. The occasional mention of beds being noisy or bed making a lot of noise and uncomfortable spring mattresses indicates inconsistency in the bed quality. The sofa beds and children's beds also received mixed reviews with some finding them comfortable while others found them unsuitable due to gaps or noise.
Overall, while many guests enjoyed a good night's sleep on the comfortable beds, there were noticeable exceptions where the firmness or condition of the beds did not meet expectations.
Cleanliness
Hampton By Hilton London Stansted Airport garners positive feedback regarding its cleanliness from many guests. Visitors frequently highlight the very clean rooms with multiple mentions of spotlessly clean and tidy accommodations. The hotel and its facilities, including the reception area and bar, are noted for being clean and welcoming. Many found the rooms not only clean but also comfortable and spacious with fresh-smelling towels that were lovely and white.
Despite a few remarks about areas that could be cleaner, such as slightly dusty rooms, less-than-perfect bathroom cleanliness and occasional maintenance issues, the overall sentiment remains favorable. Common spaces also receive acknowledgment for their cleanliness and tidiness. Notably, the hotel's proximity to the airport is appreciated for convenience, adding to the positive experience of a clean and restful stay.
Though a few reviews mentioned issues like noisy air conditioning and specific cleanliness lapses, the consistent praise for the spotless state of the rooms and the overall cleanliness of the hotel stands out. Guests frequently describe their stays as comfortable, highlighting friendly and helpful staff that contribute to the clean and tidy environment.
Overall, while there are areas noted for improvement, the Hampton By Hilton London Stansted Airport largely satisfies guests with its high standards of cleanliness, making it a reliable choice for travelers seeking a clean and comfortable stay near the airport.
Staff
The staff at Hampton By Hilton London Stansted Airport receive high praise for their exceptional service. Guests frequently describe the team as friendly, helpful and efficient. Members like Jean and Sam, in particular, are noted for their outstanding assistance and demeanor. The check-in process is consistently smooth and welcoming, even late at night with staff providing a warm and efficient reception. Restaurant staff, including Jeanie and Donna, are commended for their friendliness and helpfulness during breakfast and other meals.
The overall ambiance created by the staff is described as accommodating and professional. Housekeeping and bar staff also contribute positively to guests' experiences, ensuring that all needs are promptly addressed. The team’s efforts in delivering excellent customer service stand out with mentions of their politeness, readiness to help and ability to resolve issues effectively.
Occasionally, there are mentions of less engaging interactions, but these are outweighed by the numerous commendations for the staff's positive attitude. The hotel management also garners appreciation for their role in maintaining a high standard of service. Overall, guests leave with a very positive experience, attributing much of their satisfaction to the friendly and courteous staff.
Wi-Fi
The Hampton by Hilton London Stansted Airport offers a generally positive experience when it comes to internet connectivity with many guests noting that the Wi-Fi is strong, good and in proper working order. The internet access is highlighted as perfect with a solid connection and fast loading times, ideal for both work and streaming movies. The hotel provides free Wi-Fi, which is well-received considering its sufficient bandwidth. However, there are mentions of occasional issues, such as unstable or poor connections and some guests noted that the Wi-Fi could be better. Despite these minor setbacks, the overall sentiment is that the internet service is more than adequate for a comfortable stay.
Gym
The Hampton By Hilton London Stansted Airport offers a gym that guests generally find handy and satisfactory. The fitness facilities are available 24/7, giving guests the flexibility to exercise at any time. The gym is described as clean, well-equipped and nicely designed, providing a positive experience for those who used it. While the gym is on the smaller side, it still manages to include a good range of exercise equipment, making it a valuable amenity for fitness enthusiasts. However, there are comments that suggest room for improvement, particularly regarding the number of weight machines. Overall, the presence of a fitness suite contributes positively to the hotel stay with many guests enjoying the convenience and quality of the gym facilities.
Parking
The parking facilities at Hampton By Hilton London Stansted Airport have received a mixed but generally positive reception from guests. The car park is conveniently located, well-placed and offers an efficient system for travelers. Guests appreciated the availability and ease of finding parking with ample spaces right outside the hotel. The convenience of on-site parking was particularly valued for short stays.
However, the cost of parking was a common point of contention among visitors with many noting that the fees, which can be as high as £22.50 per night, felt expensive and sometimes unfair. Despite the higher charges, the parking was described as reasonable and convenient. Pre-booking the parking space offered some assurance, although some did find the signage unclear and locating the parking lot initially challenging. For those arriving by hire car, using a shuttle bus from the Car Rental village was necessary.
Overall, while the parking experience at the hotel is highly convenient and efficient, the associated costs can be a drawback for some guests.
Family
Hampton By Hilton London Stansted Airport has received positive feedback for its family-friendly amenities and welcoming atmosphere. Families have appreciated the clean and tidy environment with spacious rooms designed to accommodate family needs. The hotel offers convenient features such as foldable beds for kids and rooms that work well for travelers with children. Guests have noted the efficient and friendly staff who make efforts to cater to family requirements, such as providing extra toast, milk and tea for kids.
The hotel is functional and suitable for families, offering breakfast included in the stay and a restaurant with kids' meal options. There are some limitations, such as the absence of high chairs at breakfast and travel cots and some guests have found the family rooms to be small, particularly for families of four.
Despite these drawbacks, the availability of a separate family room and amenities like a kids' playroom and colouring books have been well received. The staff's attentiveness, especially in assisting a single mother with her baby, highlights the welcoming nature of the hotel. Overall, it is a convenient choice for families looking for a comfortable stay near the airport.
3 Star
Hampton By Hilton London Stansted Airport proves to be a reliable option for those in need of a convenient overnight stay before an early or late flight. The hotel is well-regarded in the three-star market, offering good value for money with its clean and sanitized rooms, cozy atmosphere and considerate facilities.
Despite being a typical airport hotel, it stands out with its well-presentable, spotless new building. Guests appreciate the reliable accommodations and adequate room heating, making it a comfortable stay for both business and leisure travelers. The hotel features expected three-star amenities such as a gym facility and flexible breakfast times that cater to early flights.
Its proximity to the airport and available shuttle service, although in need of better signage, add to its convenience. The service quality and room setup receive high marks, making it one of the top choices near the airport. However, some guests find the room pricing relatively high in comparison to their flight costs.
Overall, the Hampton By Hilton London Stansted Airport is considered a great travel option, especially for those catching an early flight, providing a seamless and pleasant stay typical of a well-run three-star hotel.
Accessible
The Hampton by Hilton London Stansted Airport receives consistently positive reviews for its accessibility and convenience, particularly for guests with disabilities. Many reviews highlight the hotel's proximity to the airport, making it accessible on foot via a short, covered and paved walkway. This is especially beneficial for travelers with early flights or those arriving by train, who find the hotel's location ideal.
Guests appreciate the hotel's clear signage, which aids in easy navigation from the terminal to the hotel. Without exception, the reception staff and concierge are noted as helpful and attentive, making the check-in process smooth and accommodating for all visitors.
The hotel's design caters well to accessibility needs, featuring spacious rooms with accessible bathrooms and walk-in showers. There are also rooms specifically designed for disabled guests, which include features like large, easy-to-use shower controls and ample space for maneuvering wheelchairs. The open buffet and multiple food and drink options are also accessible and well-received by patrons.
Overall, the hotel's convenient location, combined with its thoughtful design elements and supportive staff, makes it a reliable choice for travelers looking for an accessible stay near London Stansted Airport.
No, Hampton By Hilton London Stansted Airport doesn't have any pool.
No, a spa isn't available at Hampton By Hilton London Stansted Airport.
No, Hampton By Hilton London Stansted Airport doesn't allow dogs.
Yes, parking facilities are available at Hampton By Hilton London Stansted Airport.
Yes, Hampton By Hilton London Stansted Airport has a gym.