4-Star HotelSummary of reviews related to the '4 Star' categoryFreys Hotel offers a mixed experience for its guests. The historical building and nice, charming rooms are appreciated with some guests finding the hotel better than more pretentious 5-star alternatives. One of the highlights includes a very nice 4-bed room complete with its own balcony in a sunny location.
However, there are discrepancies when it comes to four-star expectations. Some guests have noted that the rooms can feel a bit impersonal and cold, though an electric heater is provided. The linens did not meet the typical standards associated with four-star hotels and there were mentions of poor room service and outdated amenities like old TV systems and insufficient soundproofing. Additionally, the room sizes and overall service levels were not always up to par.
Overall, while Freys Hotel has its unique charms and historical allure, it falls short in some areas typically expected from a four-star establishment.
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