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Summary of reviewsHotel Indigo - Stratford Upon Avon by IHG is lauded for its exceptional location in the heart of Stratford Upon Avon. Guests consistently praise its closeness to Shakespearean sites, theatres and various dining options. The tranquil and scenic setting near the River Avon and Cotswolds further enhances the appeal, making it a perfect base for exploring both the town and countryside. On-site parking availability adds to the convenience for travelers arriving by car.
Breakfast at the hotel is highly praised for its variety and quality with multiple options to suit different dietary preferences. The Full English breakfast and homemade items like granola and French toast receive particular commendations. The friendly and attentive staff significantly enhance the breakfast experience, although some guests find the £20 charge per person a bit steep.
The dining experience at The Woodsman Restaurant is frequently highlighted as a standout feature with superb meals and an inviting atmosphere. The evening offerings, including the Sunday roast, receive glowing reviews. However, it’s advisable to pre-book, as the restaurant is often fully booked. Mixed feedback about the bar food suggests it may be hit-or-miss and the prices are noted to be on the higher side.
Rooms at the hotel are described as clean, stylishly decorated and comfortable with modern amenities including Nespresso machines. While some rooms are spacious, others might feel a bit cramped. Nonetheless, the overall cleanliness and comfort level consistently meet high standards. Quiet rooms with pleasant views further contribute to a restful stay.
Staff at Hotel Indigo are frequently commended for their friendliness, professionalism and exceptional service. The team’s attentiveness and willingness to accommodate guests' special requests leave a positive impression.
The Wi-Fi service is mostly reliable and meets guests' expectations, although there are occasional reports of connectivity issues. The gym, while small, is well-stocked and clean, providing a satisfactory space for workouts.
Parking is predominantly seen as convenient and secure, although limited space means pre-booking is recommended. The additional cost for parking receives mixed reviews; some guests find it reasonable while others feel it should be included in the room rate.
Families find the hotel accommodating with spacious rooms and thoughtful staff contributing to a pleasant stay. However, restrictions on children's access to certain areas and some logistical issues with breakfast could require planning.
The central location also makes it ideal for those interested in local nightlife, particularly theater enthusiasts. The on-site bar offers a pleasant spot for evening cocktails, despite a somewhat limited selection and higher prices.
Overall, Hotel Indigo - Stratford Upon Avon provides a blend of historic charm and modern comfort, enhanced by its prime location, friendly staff and high-quality amenities, ensuring a memorable stay for visitors. Show more
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Categories
Luxury Hotel
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Standard King RoomLocated in all the areas of the hotel, Tudor, Georgian and Modern, these rooms have a spacious king sized bed and contemporary design.
Rooms in the modern wing have air conditioning and lift access. Room location preferences is subject to availability.
Standard Twin RoomThese boutique bedrooms have been designed to reflect the history and character of the building. All have a 40-inch TV, WiFi, luxury toiletries and linens. All rooms are in the Modern Wing of the hotel with air conditioning and lift access.
Standard Queen RoomLocated in the Tudor or Georgian areas of the hotel. These rooms have contemporary design that highlights the age of the building with the convenience of modern facilities including free WiFi.
These rooms are not serviced by a lift.
Premium King RoomLocated throughout the hotel, these rooms have a king sized bed, 40-inch TV, luxury amenities, complementary WiFi, coffee machines and fridge with complimentary soft drinks and snacks. Rooms have additional space to relax or work.
Lift access is only available to some of these bedrooms.
Standard RoomLocated throughout the hotel, these boutique bedrooms have been designed to reflect the history and character of the building. All have a 40-inch TV, WiFi, luxury toiletries and linens.
Room location and bed type preferences are subject to availability.
Premium Queen RoomLocated in the Tudor or Georgian areas of the hotel these rooms have queen sized beds with 40 inch TV, luxury amenities, complimentary WiFi, coffee machines and fridge with complimentary soft drinks and snacks. Guests will have additional space to relax or work.
There is no lift access to these rooms.
Standard King Room - Disability AccessLocated on the ground floor with contemporary and accessible design this room features garden views. Luxury toiletries and complimentary WiFi are offered.
Standard Queen Room - Disability AccessLocated on the ground floor in the Georgian area of the hotel, with contemporary and accessible design, this room features views to Chapel Street.
Luxury toiletries and complimentary WiFi are offered.
Premium Twin RoomOffering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV, a minibar, a tea and coffee maker and a wardrobe. The unit offers 2 beds.
Guest Reviews
9.2
Excellent
Location
Hotel Indigo in Stratford Upon Avon boasts an exceptional location, frequently praised as central, perfect and superb. Situated right in the heart of town, it allows easy access to all major attractions, including the Shakespearean sites, theatres and various eateries. Guests appreciate its close proximity to the historic and cultural spots, as well as the peaceful residential charm of its setting. The convenient location also ensures a short walk to the River Avon and the Cotswolds, making it ideal for those wanting to explore both the town and the surrounding countryside. Moreover, the hotel offers the convenience of on-site parking, a significant plus for many visitors. The hotel itself combines modern comfort with historic charm, encapsulated in its well-maintained, beautifully decorated ambience. Its central yet quietly set location makes it an unbeatable choice for visitors, ensuring everything one might want to visit is just a stone's throw away.
Breakfast
The breakfast experience at Hotel Indigo - Stratford Upon Avon receives high praise from guests. Many highlight the delicious and varied options available, including both continental and cooked selections with some noting the generous and copious offerings. The quality of food consistently impresses, particularly the Full English breakfast which multiple reviewers found to be outstanding. Vegetarians and vegans also appreciate the great selection tailored to their needs.
The attentive, friendly staff are frequently mentioned, making the dining experience pleasant, efficient and well-organized, even at busy times. Several guests particularly enjoyed the breakfast buffet for its extensive variety and quality. There is also appreciation for the pleasant and relaxed setting in which breakfast is served, although a few found the dining room somewhat dim and canteen-like.
A notable aspect for many guests is the breakfast in bed option, which adds a touch of luxury. Fresh, homemade items like granola and French toast are singled out as particularly enjoyable. However, some guests feel the breakfast is overpriced with a £20 per person charge being a sticking point for those who would prefer a more moderately priced or included option. Additionally, there were occasional reports of underwhelming aspects such as cold or pre-prepared hot food and limited replenishment during busy times.
On balance, the reviews reflect that the breakfast at Hotel Indigo - Stratford Upon Avon is generally seen as an excellent, high-quality and delightful start to the day, despite a few concerns about cost and specific food items.
Dinner
Hotel Indigo Stratford Upon Avon, an IHG Hotel, offers an impressive dining experience that leaves most guests thoroughly pleased. The Woodsman Restaurant, praised for its superb and stunningly crafted food, emerges as the crown jewel amongst the dining options. Guests find the food there to be of high quality with many describing their meals as delicious, wonderful and even the best they’ve had in years. The evening meals, particularly the Sunday roast, receive outstanding reviews with highlights including beautifully cooked beef and a wide choice of fresh and delicious dishes. The cocktails at the bar also garner compliments for their quality and taste.
However, it is essential to pre-book if you plan to dine at The Woodsman since it tends to be fully booked. Some reviewers express frustration at not being able to secure a table. While the bar area is noted for its historic and cozy atmosphere, its dining offerings receive mixed reviews; some find the bar food excellent, while others deem it average and overpriced. Additionally, the restaurant’s menu, particularly on Sundays, is somewhat limited and the fare is seen as expensive by some guests.
Despite a few criticisms regarding service speed and occasional difficulty in booking, the overall consensus indicates that The Woodsman Restaurant at Hotel Indigo is a must-visit for anyone staying at the hotel, promising a memorable dining experience with excellent food and service.
Rooms
The guest reviews for 'Hotel Indigo - Stratford Upon Avon by IHG' paint a picture of an establishment that excels in providing clean, comfortable and stylish accommodations. Most visitors praised the hotel for its immaculate rooms, luxurious bathrooms and tasteful decor with many describing the spaces as beautifully decorated and modern. The beds were frequently cited as very comfortable and the rooms well-equipped with amenities like Nespresso machines and complimentary drinks contributing to a satisfying experience.
While some rooms were noted for their spaciousness and large, comfortable beds, others were considered on the smaller side with some complaints of cramped conditions and poor lighting. However, the quality and cleanliness of the rooms seem consistent and many guests appreciated the blend of historic charm and contemporary comfort in different wings of the hotel.
The quietness of the rooms and lovely views, particularly those of the garden or Shakespeare's house, added to the peaceful atmosphere appreciated by guests. Despite some minor issues such as the warmth of the rooms at night and occasional dustiness, the overall standard of the rooms received high marks for comfort and elegance.
Overall, the blend of historical character with modern amenities and the thoughtful touches like popcorn and drinks contributed to a memorable stay for most guests. The hotel's location and friendly service further enhanced the positive impressions.
Beds
Hotel Indigo - Stratford Upon Avon by IHG, receives high praise from guests concerning the comfort and quality of its beds. The beds are frequently described as extremely comfortable with numerous mentions of them being very comfy, soft and well-equipped. Many guests report sleeping soundly, likening their sleep to "sleeping like a log." The spaciousness of the beds is also a common highlight with mentions of super king-size and giant beds contributing to restful nights.
The rooms themselves are noted to be comfortable and clean, often softly lit, adding to a pleasant stay. Quality bedding and good pillows further enhance the sleeping experience for guests. Among the beds, high-quality mattresses are often specifically commended.
However, there are occasional mentions of beds being too firm or hard and bed heights being challenging for some. Despite these few critiques, the overwhelming sentiment reflects a comfortable and restful lodging experience. In summary, Hotel Indigo - Stratford Upon Avon is largely celebrated for providing guests with an excellent night's sleep on their sizable, comfortable beds.
Cleanliness
Hotel Indigo in Stratford Upon Avon has consistently impressed guests with its impeccable cleanliness. Reviewers frequently describe the hotel as "spotlessly clean," “immaculately clean,” and “exceptionally clean.” The rooms and communal areas are maintained to a high standard with terms like “well-kept” and “clean throughout” appearing often. Guests appreciate the fresh, welcoming atmosphere and modern decor complemented by cleanliness without feeling sterile. The bathrooms also receive high marks for cleanliness with mentions of being "meticulously clean" and “smell free.” Overall, the hotel's dedication to cleanliness is second to none, ensuring a comfortable and pleasant stay for all visitors.
Staff
Hotel Indigo in Stratford Upon Avon consistently receives high praise for its exceptional staff. Reviews highlight the friendliness, helpfulness and professionalism of the team, reflecting a warm and welcoming atmosphere from the moment guests arrive. Many guests commend the staff's attentiveness and willingness to go above and beyond to ensure an enjoyable stay. Specific mentions of individuals, such as Elaria, Helen and Danny, underscore the personalized and exceptional service provided across different roles, from reception to housekeeping to the bar.
The staff’s courteous and accommodating nature frequently stands out, contributing to a memorable hotel experience. Their knowledge and efficiency also receive accolades with several guests appreciating the staff's informative and competent assistance. Common themes include the staff's ability to handle special requests, provide thoughtful touches for occasions like birthdays and ensure an effortless and pleasant stay. Overall, the positive impact of the Hotel Indigo team on guests’ experiences is consistently emphasized, making it a standout feature of the hotel.
Wi-Fi
Hotel Indigo - Stratford Upon Avon by IHG, receives generally positive feedback regarding its Wi-Fi service. Many guests highlight the excellent and strong Wi-Fi connection throughout the hotel with satisfactory internet speeds that enable smooth usage. Some praise that the Wi-Fi worked well in their rooms and appreciated the reliable speed. However, there are occasional reports of inconsistencies, such as the Wi-Fi being down for extended periods or cutting out after a few minutes. Despite these isolated issues, the majority of reviews do not mention significant problems with the Wi-Fi. Overall, the hotel's Wi-Fi mostly meets guests' expectations, allowing for convenient and efficient internet access during their stays.
Gym
Hotel Indigo - Stratford Upon Avon by IHG offers a clean and well-stocked gym that provides complimentary water and towels for added convenience. While the gym may be on the smaller side, it remains a cool and functional space for a workout. Some guests feel that the addition of a sauna would enhance the experience. Despite these minor points, the hotel's prime location, comfortable rooms and excellent breakfast contribute to an overall positive stay.
Parking
Hotel Indigo - Stratford Upon Avon offers a variety of perspectives on its parking facilities. A notable highlight is the convenience and security of the on-site parking, which many guests found to be a significant advantage given the busy central location. This secure parking is often described as easy to use and straightforward, providing a hassle-free experience for those traveling by car. The availability of ample spaces was also appreciated by numerous guests with some noting the benefit of having electric vehicle chargers.
However, there are recurring mentions of the limited parking capacity, which suggests that the lot can fill up quickly, especially during peak times. Guests frequently emphasized the importance of pre-booking a parking space to avoid disappointment. Another common observation is the tightness of the spaces, which might pose a challenge for larger vehicles.
The cost of parking received mixed reviews. Some guests were pleased with the reasonable rates, while others felt that the additional charge for parking detracted from their overall experience. A few noted that the extra parking fee should be included in the room rate for better value.
In summary, while the on-site parking at Hotel Indigo - Stratford Upon Avon is mostly praised for its convenience and security, visitors should be prepared for potentially tight spaces and the additional cost. Pre-booking is recommended to ensure availability.
Family
Hotel Indigo - Stratford Upon Avon presents itself as an ideal destination for families with numerous reviews emphasizing its family-friendly atmosphere. The spacious family rooms and well-setup suites cater to the needs of families comfortably. Similarly, the hotel staff receive high praise for their friendly and helpful demeanor, making efforts to accommodate and enhance guest experiences, such as organizing birthday surprises with prosecco, cakes and personalized cards.
Children seem to enjoy their stays and it’s noted that the hotel possesses a pleasant building with a cozy garden area for families to relax and enjoy drinks. The overall cleanliness and attention to detail are consistently highlighted, adding to the overall positive stay.
While the hotel lacks specific family-friendly facilities, its configurations, like interconnecting rooms, are seen as practical for families. Despite some areas needing improvement, like breakfast arrangements and comfortable bedding, the hotel’s dog-friendly approach adds an extra layer of convenience for families traveling with pets.
However, families should note that children are not permitted in certain dining and common areas, which could require some planning. Overall, Hotel Indigo provides a welcoming and enjoyable environment for families looking to explore Stratford Upon Avon.
Nightlife
Located in the heart of Stratford Upon Avon, Hotel Indigo offers a prime spot for those looking to explore the local nightlife, especially for theater enthusiasts. With its close proximity to several theater venues, the hotel is perfect for theater-goers who will find it incredibly convenient to catch a show and enjoy the lively environment. The surrounding area is bustling with a variety of bars and restaurants, all within walking distance, allowing guests to enjoy a rich pre-theater atmosphere and an after-theater drink without hassle.
The hotel's central location means that most nightlife venues are easily accessible and guests can confidently explore the area even late at night, knowing they can return to the hotel without any trouble. Within the hotel itself, there is an on-site bar that provides a lovely setting for evening cocktails, particularly in its charming outside seating area and garden. However, it's worth noting that while the bar offers a nice ambiance, some have found the bar prices to be on the higher side and the selection of draught drinks limited.
For a convenient and enjoyable night out, especially if theater is on the agenda, Hotel Indigo in Stratford Upon Avon delivers a superb location paired with a pleasant in-house option for winding down after a night on the town.
4 Star
Hotel Indigo - Stratford Upon Avon by IHG, consistently meets or exceeds the standards expected of a four-star boutique hotel. Guests praise the luxuriously appointed rooms, contemporary bathrooms and exceptional decor that align well with high-end four-star and even five-star expectations. The attention to detail in both the interior design and overall cleanliness contributes to the hotel's upmarket feel.
The staff receive high marks for their friendliness and professionalism, ensuring a seamless and efficient experience from check-in to check-out. The hotel's central location also adds to its appeal, providing excellent value for its quality and making it a strong contender for the best four-star hotel in the UK.
Amenities such as tea-making facilities in every room and a wide range of breakfast options enhance the guest experience, while the overall ambiance and comfort are consistently described as four-star quality. While some reviews suggest that a higher standard might be expected from a four-star hotel, the majority of comments reflect satisfaction with the facilities and services provided.
Overall, Hotel Indigo - Stratford Upon Avon offers a top-tier, four-star hotel experience that guests are inclined to recommend highly. The combination of high standards in rooms and facilities, exceptional customer care and great value make it a standout choice for travelers.
Business
Hotel Indigo - Stratford Upon Avon by IHG, stands out as an excellent choice for business travelers. The hotel provides a range of business-friendly amenities ensuring a comfortable and productive stay. The business facilities and services are tailored to meet the needs of professionals with features that include secure parking and a well-equipped business center. The hotel offers modern reception areas and rooms that are designed with business requirements in mind, including good working spaces and essential equipment.
However, some details merit attention. Certain rooms may lack ergonomic furniture with desks that are too high and chairs with insufficient back support. Additionally, there is a need for more power outlets to cater to the connectivity needs of business travelers. Despite these minor inconveniences, the meeting facilities are suitable, though limited in space.
Service standards at the hotel are notably high with professional and courteous staff who ensure that check-in and other processes are smooth and flexible. The hotel meets the expectations for business stays and comes highly recommended for professionals visiting Stratford Upon Avon. Care should be taken to ensure reservations for dining as there have been instances of unavailability upon arrival.
Accessible
Hotel Indigo - Stratford Upon Avon, an IHG Hotel, is highly regarded for its accessibility features, making it a convenient choice for guests with disabilities. The hotel offers accessible rooms that are wheelchair-friendly with easy access to disability rooms. Guests noted that the hotel is well-equipped for individuals with special needs, providing features such as wet rooms and ramps throughout the property, ensuring ease of movement.
The hotel facilitates smooth navigation with lifts servicing all levels and broad entry and bathroom spaces, accommodating mobility scooters and wheelchairs. The booking process is seamless and includes options to prebook lifts, which is beneficial for guests with mobility issues. Guests also appreciated the accessible shower facilities and the overall excellent accessibility features, including disabled parking directly opposite the reception.
Despite a few areas with limited accessibility, such as older parts of the hotel lacking lifts and front rooms being less convenient for those with mobility challenges, the overall feedback is positive. A few minor issues were noted, such as the height of the bed in the disabled room and the absence of handrails in some bathrooms. However, the friendly and accommodating staff, along with the well-thought-out design, contributed to a comfortable stay for disabled guests. The hotel's central location offers the added advantage of nearby, easily accessible restaurants and a park and ride service, enhancing the convenience for guests.
Overall, Hotel Indigo efficiently caters to guests with disabilities, combining modern accessibility features with attentive service to ensure a pleasant stay.
Luxury
Hotel Indigo - Stratford Upon Avon is an embodiment of luxury and elegance, offering an experience that clearly exceeds expectations. Guests repeatedly highlight the luxurious nature of both the rooms and the entire hotel, noting the exceptional quality of the decor and furnishings. The blend of old-world charm with contemporary comforts culminates in a beautiful boutique appearance, delivering a first-class experience.
The bathrooms are particularly praised for their luxurious feel, complemented by high-end toiletries that add an extra touch of class. The hotel maintains a high standard throughout with attention to detail evident in every corner – from the immaculate and stylish decor to the spotless and well-maintained rooms. The combination of traditional Shakespearean vibes with modern luxury is highly appreciated, providing a unique and upscale atmosphere.
Guests rave about the excellent service, describing the staff as polite, helpful and attentive, contributing to an overall feeling of being treated like royalty. The hotel’s amenities, including the bar and high-end restaurant, add to the indulgent experience.
The elegant and tasteful interior design, alongside great facilities such as a minibar and the availability of luxury toiletries, ensures that every guest enjoys a comfortable and memorable stay. The excellent decoration and exceptional cleanliness of the hotel further enhance its appeal, making it a top choice for those seeking a luxurious getaway.
Overall, Hotel Indigo - Stratford Upon Avon is celebrated for its blend of high standards, beautiful decor and luxurious atmosphere, making it a place worth visiting for a touch of class and an amazing stay.
No, Hotel Indigo - Stratford Upon Avon by IHG doesn't have any pool.
No, a spa isn't available at Hotel Indigo - Stratford Upon Avon by IHG.
No, Hotel Indigo - Stratford Upon Avon by IHG doesn't allow dogs.
Yes, parking facilities are available at Hotel Indigo - Stratford Upon Avon by IHG.
Yes, Hotel Indigo - Stratford Upon Avon by IHG has a gym.