Hotel Pomorie Sun
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Pomorie Sun is favored for its exceptional location, being just a short walk from the beautiful sandy shores and close to the lively promenade with shops, bars and markets. This convenient positioning makes it ideal for beachgoers and those interested in exploring the area, enhancing its appeal for a variety of travelers.
While breakfast receives mixed feedback, many guests appreciate the selection of pastries and croissants and some find it satisfactory and enjoyable. Dinner, on the other hand, garners generally negative reviews due to perceived monotony and lackluster food quality, though there are occasional positive remarks about certain dishes.
The rooms at Hotel Pomorie Sun are appreciated for their cleanliness, modern furnishings and spaciousness with some even offering scenic sea views. Despite a few mentions of smaller room sizes, guests largely find them comfortable and well-maintained.
The hotel's cleanliness standards present a mixed picture. While some guests highlight the constant upkeep of rooms and the pool, others report significant hygiene issues in the dining areas and common spaces with dirty dishes and unaddressed room cleaning upon arrival.
Staff interactions are varied with some guests praising the friendly and helpful employees, especially at the pool bar and reception. However, many reviews indicate issues with language barriers, slow service and unprofessional behavior, suggesting a need for improved customer service and staff training.
The Wi-Fi service is a notable concern, as it is mainly available in the lobby and reception area and often unreliable. Additionally, guests express frustration over the extra daily charge for poor-quality internet.
On a positive note, the pool is frequently praised for its large, clean and well-maintained environment, providing a pleasant spot for relaxation. The proximity to the beach is another highlight with guests appreciating the easy access and the clean, soft sand.
While the beds receive mixed reviews with some guests finding them comfortable and others noting issues with old or uncomfortable mattresses, the hotel overall seems to provide an adequate level of comfort.
In conclusion, Hotel Pomorie Sun delivers a basic, affordable stay that aligns with its three-star rating for many guests, particularly in terms of location and room quality. However, areas such as dining, cleanliness, staff service and Wi-Fi require substantial improvement to meet guests' expectations consistently.
Categories
While breakfast receives mixed feedback, many guests appreciate the selection of pastries and croissants and some find it satisfactory and enjoyable. Dinner, on the other hand, garners generally negative reviews due to perceived monotony and lackluster food quality, though there are occasional positive remarks about certain dishes.
The rooms at Hotel Pomorie Sun are appreciated for their cleanliness, modern furnishings and spaciousness with some even offering scenic sea views. Despite a few mentions of smaller room sizes, guests largely find them comfortable and well-maintained.
The hotel's cleanliness standards present a mixed picture. While some guests highlight the constant upkeep of rooms and the pool, others report significant hygiene issues in the dining areas and common spaces with dirty dishes and unaddressed room cleaning upon arrival.
Staff interactions are varied with some guests praising the friendly and helpful employees, especially at the pool bar and reception. However, many reviews indicate issues with language barriers, slow service and unprofessional behavior, suggesting a need for improved customer service and staff training.
The Wi-Fi service is a notable concern, as it is mainly available in the lobby and reception area and often unreliable. Additionally, guests express frustration over the extra daily charge for poor-quality internet.
On a positive note, the pool is frequently praised for its large, clean and well-maintained environment, providing a pleasant spot for relaxation. The proximity to the beach is another highlight with guests appreciating the easy access and the clean, soft sand.
While the beds receive mixed reviews with some guests finding them comfortable and others noting issues with old or uncomfortable mattresses, the hotel overall seems to provide an adequate level of comfort.
In conclusion, Hotel Pomorie Sun delivers a basic, affordable stay that aligns with its three-star rating for many guests, particularly in terms of location and room quality. However, areas such as dining, cleanliness, staff service and Wi-Fi require substantial improvement to meet guests' expectations consistently.
Beachfront Hotel
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Children's Pool Pool Swim Up Bar Outdoor Pool
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Swim Up Bar
Hotel with Children's Pool
About Hotel Pomorie Sun
License: Т-81-119
Guest Reviews
Location
Notably, visitors appreciate that the location is ideal, be it for beachgoers or those wanting to explore the nearby markets and city center. The central aspect makes it a perfect launchpad for various activities, enhancing its appeal for a diverse range of travelers. With its superb positioning, guests repeatedly underline the combination of a great location and access to local amenities as standout features of their stay at Hotel Pomorie Sun.
Breakfast
However, there is a recurring theme of monotony mentioned by many reviewers; the breakfast menu is described as repetitive with the same dishes served daily. Issues such as limited food selection and improper quality of cold cuts were frequently pointed out. Complaints also included food being cold, dry or unseasoned and items from previous meals being repurposed. Additionally, availability of coffee posed some inconvenience, being restricted to breakfast hours when the machines operated.
Overall, while some guests found the breakfast experience satisfactory or even enjoyable, others noted significant room for improvement in variety and food quality.
Dinner
Cleanliness also came into question, particularly with the ice cream freezer mentioned as overflowing and not cleaned. Despite these negatives, a few guests did find certain dishes to be pretty good and mentioned that the main dishes for breakfast, lunch and dinner were delicious and varied. Moreover, there were always enough seating places available to accommodate many vacationers.
However, the positive notes were overshadowed by the broader consensus of poor variety, tasteless food and a generally unpleasant dining experience. Given this feedback, it seems that while no one leaves hungry, the dining experience at Hotel Pomorie Sun leaves much to be desired in terms of taste, variety and overall quality.
Rooms
The hotel rooms are said to be both clean and well-maintained with new furniture contributing to a fresh and modern ambiance. Daily towel changes have also been appreciated, adding to the comfort of the stay. Some guests have found the layout of the rooms convenient, allowing for easy storage of personal belongings.
However, there are mentions of small room sizes. Even though some rooms are considered cramped or narrow, they are still deemed sufficient for a comfortable stay. Despite these size concerns, the overall sentiment points towards a satisfactory experience in a clean and newly furnished environment.
Beds
Cleanliness
Diners were troubled by dirty dishes and cutlery with food residues frequently found on plates and glasses. The cleanliness in the snack bar and restaurant was disappointing, sometimes described as extremely poor. While some rooms were clean, others were dirty upon arrival with sand, dirt and hair left unaddressed. Some guests found their rooms cleaned only to the extent of changing towels, which were not replaced for up to nine days.
Instances of pests like spiders and cockroaches further deterred guests, signaling a need for better sanitary measures. Frequent mentions of filthy carpets, lack of essential hygiene items such as soap and toilet paper and dirty hotel toilets underscored a recurring theme that cleanliness needs considerable improvement throughout the hotel. While a portion of guests experienced satisfactory cleanliness, the consensus indicates that the hotel requires substantial efforts to enhance its overall hygiene standards.
Staff
Common issues include a language barrier with both reception and restaurant staff, which hampered effective communication. Reviewers frequently mentioned unprofessional behavior, slow and unresponsive service and a general lack of friendliness. Many guests found the staff to be cold, indifferent and even rude with some employees displaying a lack of basic hospitality skills. There were problematic encounters with cleanliness and maintenance, such as issues in getting fresh towels and toilet paper and some staff members were perceived as stressed, tired and unmotivated.
Overall, while there were a few positive notes about certain friendly and attentive staff, the prevailing sentiment among guests suggests that the hotel could significantly improve its customer service and staff training to enhance the overall guest experience.
Wi-Fi
Moreover, many reviews highlight that accessing the internet requires an additional fee of 5 leva per day. This charge appears to be a point of frustration, especially given that the service quality is poor with limited or no signal even in the designated areas. Attempts to use the paid Wi-Fi often led to disappointment with many guests unable to connect effectively.
Overall, while the hotel does offer Wi-Fi, its limited availability and the additional cost do not seem to meet guests' expectations for a seamless internet experience.
Pool
While the pool area is generally well-regarded, a few issues were noted. There is a limited number of sunbeds and umbrellas, prompting guests to reserve spots early in the morning. Some reviews mentioned dated poolside amenities and occasional cleanliness issues, although these were less common.
Overall, the pool at Hotel Pomorie Sun is a major asset, offering generous space and a refreshing environment, making it a pleasant place to relax and enjoy.
Beach
3 Star
However, opinions about cleanliness and services are varied. Some guests find the cleanliness standards lacking and believe it falls short of what's expected from a three-star establishment. Complaints include general disarray, especially around the bar area and inadequate cleaning practices. Service attitudes also receive criticism with some guests feeling unwelcome and noting unsatisfactory interactions with the reception staff.
Meal service is a crucial point of contention, particularly the use of plastic cups during lunch and dinner. For some, this practice detracts from the overall dining experience and clashes with their expectations for a three-star hotel.
In conclusion, Hotel Pomorie Sun provides a basic, affordable stay that aligns with its three-star rating for some guests while falling below expectations for others in terms of service and cleanliness.
Yes, Hotel Pomorie Sun has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Swim Up Bar, Outdoor Pool.
No, a spa isn't available at Hotel Pomorie Sun.
No, Hotel Pomorie Sun doesn't allow dogs.
No, parking facilities aren't available at Hotel Pomorie Sun.
No, Hotel Pomorie Sun doesn't have a gym.
Location Show Map
More Options
