Hotel Great Polonia Velvet Suwałki
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Summary of reviewsVelvet Hotel & Restaurant in Suwałki stands out as a highly recommended accommodation option, largely due to its prime location and extensive amenities. Nestled conveniently near the city center and main street, guests enjoy easy access to shopping centers, food outlets and local attractions such as the main square and water park, all within a peaceful and quiet neighborhood. The availability of free parking, including an underground garage, further enhances its appeal for those traveling by car.
The dining experience at Velvet Hotel & Restaurant receives high accolades, particularly for its breakfast buffet and Italian restaurant. The breakfast buffet offers a wide array of delicious options, catering to various tastes with fresh and creative selections. The Italian restaurant is praised for its excellent cuisine and welcoming atmosphere, despite occasional slow service and some areas for improvement regarding vegetarian offerings.
Guests consistently appreciate the cleanliness and comfort of the rooms, which are described as spacious, modern and well-maintained. The stylish interior and modern bathroom features contribute to a cozy and pleasant stay. The rooms, particularly family-friendly ones, are equipped with amenities like minibars and adjustable temperatures, although minor issues such as occasional incomplete cleaning or temperature control concerns are noted.
The staff at Velvet Hotel & Restaurant earns high marks for their friendliness, professionalism and attentiveness. Guests often highlight the positive interactions with the reception team and the overall helpfulness of the hotel personnel, enhancing the overall experience.
The hotel's gym and spa amenities add further value with the gym being described as well-equipped and conveniently accessible and the spa offering a pleasant atmosphere despite minor maintenance issues. The pool, sauna and other facilities contribute to a relaxing stay.
Velvet Hotel & Restaurant also caters well to families and pet owners, providing spacious family rooms, accommodating pet policies and suitable facilities for guests with disabilities. While the WiFi service has mixed reviews, ranging from excellent to problematic and the elevator could use some maintenance, the general sentiment toward the hotel's services and facilities remains positive.
Overall, Velvet Hotel & Restaurant delivers a high standard of accommodation for its three-star rating, often exceeding guest expectations and providing good value for money. Its comprehensive amenities, excellent location and dedicated staff make it a reliable and highly recommended choice for travelers to Suwałki.
Categories
The dining experience at Velvet Hotel & Restaurant receives high accolades, particularly for its breakfast buffet and Italian restaurant. The breakfast buffet offers a wide array of delicious options, catering to various tastes with fresh and creative selections. The Italian restaurant is praised for its excellent cuisine and welcoming atmosphere, despite occasional slow service and some areas for improvement regarding vegetarian offerings.
Guests consistently appreciate the cleanliness and comfort of the rooms, which are described as spacious, modern and well-maintained. The stylish interior and modern bathroom features contribute to a cozy and pleasant stay. The rooms, particularly family-friendly ones, are equipped with amenities like minibars and adjustable temperatures, although minor issues such as occasional incomplete cleaning or temperature control concerns are noted.
The staff at Velvet Hotel & Restaurant earns high marks for their friendliness, professionalism and attentiveness. Guests often highlight the positive interactions with the reception team and the overall helpfulness of the hotel personnel, enhancing the overall experience.
The hotel's gym and spa amenities add further value with the gym being described as well-equipped and conveniently accessible and the spa offering a pleasant atmosphere despite minor maintenance issues. The pool, sauna and other facilities contribute to a relaxing stay.
Velvet Hotel & Restaurant also caters well to families and pet owners, providing spacious family rooms, accommodating pet policies and suitable facilities for guests with disabilities. While the WiFi service has mixed reviews, ranging from excellent to problematic and the elevator could use some maintenance, the general sentiment toward the hotel's services and facilities remains positive.
Overall, Velvet Hotel & Restaurant delivers a high standard of accommodation for its three-star rating, often exceeding guest expectations and providing good value for money. Its comprehensive amenities, excellent location and dedicated staff make it a reliable and highly recommended choice for travelers to Suwałki.
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
Velvet Hotel & Restaurant boasts an excellent location, praised repeatedly for its convenience for travelers and proximity to key attractions. Nestled in the heart of Suwałki, guests enjoy the benefits of being close to the main street and city center, making it easy to explore on foot. The hotel's strategic location places it near shopping centers, food shops and gas stations with many amenities just a short walk away. The convenience is further enhanced by the availability of free parking, including an underground garage, making it an ideal choice for those with vehicles.
The hotel's surrounding area is noted for its peaceful and quiet atmosphere despite being centrally located. Guests appreciate the easy access to local attractions such as the main square, water park and popular restaurants, including a highly regarded Italian eatery. The property itself is modern, clean and well-maintained, providing spacious rooms and facilities such as a gym, spa area with jacuzzi and a rooftop terrace.
Overall, Velvet Hotel & Restaurant's prime location and excellent amenities make it a highly recommended option for visitors looking to stay in Suwałki, whether for a short transit or an extended exploration of the city.
Velvet Hotel & Restaurant in the heart of the city offers a breakfast experience that has garnered predominantly high praise from its guests. A variety of options are available to suit diverse palates, featuring boiled sausages, scrambled eggs, fresh vegetables, fruits, various cheeses, pastries, desserts and coffee. Many reviews highlighted the breakfast buffet as being plentiful and delicious with a wide selection of quality products that cater to different tastes.
Guests have consistently described their morning meals as very good, filling and beautifully arranged. Specific mentions included local specialties and a rich assortment of choices, though some noted the portions could be modest. While certain reviews mentioned the hot dishes were not always as warm as desired, the overall consensus remained positive. The breakfast was often described as creative and well-prepared with enough variety to keep each morning interesting.
Beyond breakfast, the hotel's restaurant also received commendations for offering delicious dinners, adding to the overall dining experience. The attentive and friendly hotel service further enhanced the stay for many guests, making Velvet Hotel & Restaurant a recommended choice for both its culinary offerings and hospitality.
The Velvet Hotel & Restaurant has garnered much praise for its dining experience, particularly for its Italian restaurant. Guests frequently describe the food as wonderful, delicious and excellent, often citing the gorgeous Italian cuisine that consistently meets expectations. The varied menu, particularly the Caesar salad and pasta dishes, received high marks, as did the Sicilian soup.
The restaurant boasts a lovely terrace which adds to the dining experience, making it a delightful setting for a meal. Despite occasional mentions of slow service, the overall sentiment towards the restaurant staff is highly positive with many noting the welcoming atmosphere and top-notch service.
However, there were a few criticisms. Some guests felt the restaurant could improve its offerings for vegetarians and there were isolated incidences of inedible dishes and delayed coffee service. Yet, the restaurant’s ability to quickly rectify mistakes with thoughtful gestures like complimentary desserts was appreciated.
In addition to dinner, the breakfast received commendations for its variety and taste, further enhancing the overall dining experience at Velvet Hotel & Restaurant. Despite a few areas for improvement, the restaurant is generally viewed as a highlight of the hotel, offering excellent food at reasonable prices.
The Velvet Hotel & Restaurant's rooms have received generally positive feedback from guests. Numerous reviews highlight the spaciousness and cleanliness of the rooms with many describing them as big and comfortable. The modern design and stylish interior decor have also been appreciated, contributing to a cozy and welcoming atmosphere. Guests frequently mentioned that the rooms were well-maintained with some noting recently renovated spaces that offer a bright and pleasant environment. The modern bathrooms with features like heated floors and convenient shower cabins, add to the comfort. Despite a few minor issues such as occasional incomplete cleaning, small room sizes in some instances and temperature control concerns, the overall impression is that the hotel provides a high standard of accommodation. The rooms are particularly noted for being family-friendly and suitable for larger groups. Additionally, the presence of amenities like adjustable temperatures, minibars and elegant design elements contribute to a positive guest experience at the Velvet Hotel & Restaurant.
At Velvet Hotel & Restaurant, guests consistently appreciate the comfort of the beds with numerous mentions of comfortable mattresses and bedding. Many reviewers highlight the beds being large and of a good size, contributing to a pleasant sleeping experience. Guests frequently describe the beds as very comfortable, adding to the overall comfort of the room. Despite these positives, some guests note issues such as beds being too soft or too hard-pillowed and occasionally finding two single beds pushed together instead of a single large one. There are a few mentions of the beds being narrow or broken, but these comments are less frequent. Overall, the hotel seems to provide a generally comfortable and satisfactory sleeping arrangement for most visitors.
Velvet Hotel & Restaurant impresses with its consistent commitment to cleanliness, as highlighted by numerous guest reviews. The rooms are frequently described as clean, spacious and comfortable with functional and modern facilities. Guests appreciate the well-kept and tidy conditions throughout the hotel, from the sparkling clean bathrooms to the immaculate pool, sauna and jacuzzi areas.
Most guests found their stays pleasant, mentioning that the entire hotel environment was clean, cozy and welcoming. The hotel's staff was also noted for their attentiveness, contributing to the overall clean and pleasant atmosphere.
While the majority of reviews were positive, a few mentioned minor issues like greyish towels and areas that could benefit from more thorough cleaning, such as the shower area. However, these concerns were rare and did not overshadow the hotel's strong reputation for maintaining high cleanliness standards.
In summary, Velvet Hotel & Restaurant delivers a very clean and well-maintained staying experience, making it a reliable choice for travelers valuing cleanliness as a top priority.
The staff at Velvet Hotel & Restaurant consistently receive high praise from guests, highlighted for their friendliness and helpfulness. Reviews frequently mention the staff’s polite and professional demeanor with several guests noting their exceptional attentiveness and willingness to go out of their way to assist. The hotel's reception team is particularly commended for their warm and welcoming approach, coupled with competent service and good English-speaking skills. Guests repeatedly describe interactions with staff as pleasant, kind and courteous, contributing to high service standards and an overall positive experience. With descriptors like super nice, great and exceptionally helpful, the staff at Velvet Hotel & Restaurant evidently play a significant role in making stays enjoyable and satisfactory for visitors.
Guests at the Velvet Hotel & Restaurant have shared mixed experiences regarding the establishment's WiFi service. On the positive side, some guests praised the WiFi, describing it as good, fast and stable. However, there were notable issues frequently mentioned by others. Negative feedback pointed out problems such as non-functioning or unreliable internet with some guests experiencing constant interruptions or weak signals in their rooms. Additionally, some found the login process cumbersome and annoying, citing the need for a username and password as a hassle. Overall, while there are instances of flawless connectivity, the WiFi service at Velvet Hotel & Restaurant appears inconsistent based on guest reviews.
The spa at Velvet Hotel & Restaurant receives generally positive feedback from guests. Many highlight the great pool and wonderful spa area as standout features. Descriptions such as "lovely" and "nice mini SPA" reflect the pleasant atmosphere of the facility, which is available for use between 16 to 21 o'clock. Guests appreciate that the sauna is free, although it requires booking ahead. While the sauna itself is described as good, some guests noted that the jacuzzi/hot tub was not functioning during their stay and that overall the spa could benefit from some additional care and maintenance. Despite these minor issues, the spa remains a well-regarded part of the hotel's amenities.
The Velvet Hotel & Restaurant offers guests convenient access to a well-equipped gym located within the same building. The fitness center, known as Calypso, opens early at 6 am, providing ample opportunity for morning workouts. Reviewers consistently describe the gym facilities as good to great, highlighting that it is free for hotel guests to use. While one review did mention that gym noise could be heard from certain rooms, the overall sentiment reflects a positive experience with the gym amenities.
Velvet Hotel & Restaurant offers a variety of parking options that are well-regarded by guests. The convenience of free parking is frequently mentioned with ample spots available both around the hotel and in a private lot. The hotel also features an underground parking garage which many visitors found secure and well-organized. Some reviews highlight that the parking is monitored, adding to the sense of safety. Guests appreciated the clean parking spaces and the availability of parking frames a hassle-free experience for those arriving by car. Although a few noted that finding a parking spot was occasionally complicated, the overall sentiment towards parking at the Velvet Hotel & Restaurant remains positive with numerous options including a good garage and secured spaces in the courtyard.
Velvet Hotel & Restaurant comes highly recommended for families, offering a beneficial location that accommodates travelers with children. Guests appreciated the spacious family rooms and noted the hotel's suitability for family stays. The provision of a large snack box and free breakfast for two adds to the convenience, making it a great choice for families seeking a comfortable and enjoyable stay with kids.
Velvet Hotel & Restaurant offers a surprisingly high standard for its three-star rating. Guests frequently highlight the modern rooms and commend the good value of the accommodations. Many praise the quality of the facilities and services, noting that the hotel often feels more like a four-star establishment. The restaurant stands out as being particularly nice for a three-star venue with visitors frequently mentioning its quality.
The hotel is especially recommended for business trips with comfortable conditions and capable staff making it a convenient stopover during travel. Although some believe the hotel could benefit from renovation, overall, it is described as one of the best in the city. Velvet Hotel & Restaurant efficiently caters to travelers looking for a complete and satisfactory stay, delivering good value for money.
Velvet Hotel & Restaurant offers good accessibility features for guests with disabilities. The hotel provides wheelchair accessible and spacious rooms specifically designed for disabled guests. These rooms are equipped with modified bathrooms and facilities to ensure a comfortable stay. The location is advantageous, situated conveniently close to a nearby shop and shopping mall. Although the elevator has been mentioned as needing maintenance, the overall accessibility of the hotel remains positive with an accessible location and good facilities catering to the needs of all guests. Some areas, such as attic rooms, might present challenges, particularly with window access.
Velvet Hotel & Restaurant is a great choice for pet owners, especially those traveling with dogs. Guests have highlighted that the hotel is indeed dog friendly, making it a perfect place for travelers with pets. Dogs are allowed into the restaurant for both dinner and breakfast, convenient for those who prefer not to leave their furry friends behind. However, it's worth noting that the hotel has a pet fee of 80 zlotys and clear regulations regarding pet accommodations. Despite some strict rules about pets, the overall experience is positively geared towards those visiting with canine companions.
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Location
The hotel's surrounding area is noted for its peaceful and quiet atmosphere despite being centrally located. Guests appreciate the easy access to local attractions such as the main square, water park and popular restaurants, including a highly regarded Italian eatery. The property itself is modern, clean and well-maintained, providing spacious rooms and facilities such as a gym, spa area with jacuzzi and a rooftop terrace.
Overall, Velvet Hotel & Restaurant's prime location and excellent amenities make it a highly recommended option for visitors looking to stay in Suwałki, whether for a short transit or an extended exploration of the city.
Breakfast
Guests have consistently described their morning meals as very good, filling and beautifully arranged. Specific mentions included local specialties and a rich assortment of choices, though some noted the portions could be modest. While certain reviews mentioned the hot dishes were not always as warm as desired, the overall consensus remained positive. The breakfast was often described as creative and well-prepared with enough variety to keep each morning interesting.
Beyond breakfast, the hotel's restaurant also received commendations for offering delicious dinners, adding to the overall dining experience. The attentive and friendly hotel service further enhanced the stay for many guests, making Velvet Hotel & Restaurant a recommended choice for both its culinary offerings and hospitality.
Dinner
The restaurant boasts a lovely terrace which adds to the dining experience, making it a delightful setting for a meal. Despite occasional mentions of slow service, the overall sentiment towards the restaurant staff is highly positive with many noting the welcoming atmosphere and top-notch service.
However, there were a few criticisms. Some guests felt the restaurant could improve its offerings for vegetarians and there were isolated incidences of inedible dishes and delayed coffee service. Yet, the restaurant’s ability to quickly rectify mistakes with thoughtful gestures like complimentary desserts was appreciated.
In addition to dinner, the breakfast received commendations for its variety and taste, further enhancing the overall dining experience at Velvet Hotel & Restaurant. Despite a few areas for improvement, the restaurant is generally viewed as a highlight of the hotel, offering excellent food at reasonable prices.
Rooms
Beds
Cleanliness
Most guests found their stays pleasant, mentioning that the entire hotel environment was clean, cozy and welcoming. The hotel's staff was also noted for their attentiveness, contributing to the overall clean and pleasant atmosphere.
While the majority of reviews were positive, a few mentioned minor issues like greyish towels and areas that could benefit from more thorough cleaning, such as the shower area. However, these concerns were rare and did not overshadow the hotel's strong reputation for maintaining high cleanliness standards.
In summary, Velvet Hotel & Restaurant delivers a very clean and well-maintained staying experience, making it a reliable choice for travelers valuing cleanliness as a top priority.
Staff
Wi-Fi
Spa
Gym
Parking
Family
3 Star
The hotel is especially recommended for business trips with comfortable conditions and capable staff making it a convenient stopover during travel. Although some believe the hotel could benefit from renovation, overall, it is described as one of the best in the city. Velvet Hotel & Restaurant efficiently caters to travelers looking for a complete and satisfactory stay, delivering good value for money.
Accessible
Dog Friendly
No, Hotel Great Polonia Velvet Suwałki doesn't have any pool.
Yes, a spa is available at Hotel Great Polonia Velvet Suwałki.
Yes, Hotel Great Polonia Velvet Suwałki welcomes dogs.
Yes, parking facilities are available at Hotel Great Polonia Velvet Suwałki.
Yes, Hotel Great Polonia Velvet Suwałki has a gym.
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