Norton House Hotel - Mumbles
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Summary of reviewsNorton House Hotel - Mumbles is highly regarded for its exceptional location near the seaside, offering convenient access to the heart of Mumbles village, local shops, restaurants and scenic coastal attractions like Swansea Bay and the Gower Peninsula. This historic Georgian hotel is nestled in a tranquil area, enhancing its charm and providing a perfect base for exploring South Wales.
The breakfast at Norton House is frequently praised for its variety, quality and presentation with generous portions and a range of options including full Welsh, vegan, vegetarian and gluten-free choices. Despite occasional minor issues such as unavailable menu items or service delays, guests generally find the breakfast experience delightful and satisfying.
Dinner at the hotel is also well-received with guests lauding the superb quality, professional presentation and value for money. The inventive menu, although sometimes considered limited, is appreciated for its quality and set-priced options. While there are occasional complaints about menu repetition and sporadic service issues, the overall dining experience is deemed a highlight of the stay.
Guest rooms present a mixed experience. Many find them clean, comfortable and equipped with modern amenities, including some with lovely sea views. However, some guests report issues with room size, noise and ventilation, particularly in annex rooms or ground floors. Despite these concerns, the hotel maintains high standards of cleanliness and guests often appreciate the charming, albeit sometimes dated, decor.
The hotel impresses with its cleanliness throughout, regularly maintained by attentive staff. Minor issues such as occasional dusty floors or ventilation problems do not overshadow the overall positive impressions of a clean and welcoming environment.
Outstanding staff service is a cornerstone of the hotel's reputation. The team is consistently praised for their friendliness, professionalism and willingness to go above and beyond to ensure guests have a pleasant stay. Their courteous and attentive nature significantly enhances the guest experience, from check-in to dining and housekeeping services.
WiFi service, however, receives mixed reviews. While some guests find it strong and reliable, many others experience issues with connectivity and consistency, pointing to a need for improvement in this area.
The hotel's parking facilities are praised for being ample, free and convenient, providing hassle-free parking and contributing to the overall ease of stay.
The beds at the hotel receive mixed feedback with many guests finding them comfortable, ensuring a good night's sleep. However, some complaints about bed quality, size and comfort highlight room for improvement in this aspect.
Despite being rated as a three-star establishment, Norton House Hotel often delivers an experience closer to four stars. The historic charm of the Georgian building, combined with a well-preserved period décor, adds a unique appeal. Its good value for money, cleanliness and comfortable accommodations make it a favorable choice for short stays.
In conclusion, Norton House Hotel - Mumbles blends historic elegance with modern comforts, bolstered by its excellent location, high standards of cleanliness and outstanding staff service, making it a notable destination for visitors to South Wales.
Categories
The breakfast at Norton House is frequently praised for its variety, quality and presentation with generous portions and a range of options including full Welsh, vegan, vegetarian and gluten-free choices. Despite occasional minor issues such as unavailable menu items or service delays, guests generally find the breakfast experience delightful and satisfying.
Dinner at the hotel is also well-received with guests lauding the superb quality, professional presentation and value for money. The inventive menu, although sometimes considered limited, is appreciated for its quality and set-priced options. While there are occasional complaints about menu repetition and sporadic service issues, the overall dining experience is deemed a highlight of the stay.
Guest rooms present a mixed experience. Many find them clean, comfortable and equipped with modern amenities, including some with lovely sea views. However, some guests report issues with room size, noise and ventilation, particularly in annex rooms or ground floors. Despite these concerns, the hotel maintains high standards of cleanliness and guests often appreciate the charming, albeit sometimes dated, decor.
The hotel impresses with its cleanliness throughout, regularly maintained by attentive staff. Minor issues such as occasional dusty floors or ventilation problems do not overshadow the overall positive impressions of a clean and welcoming environment.
Outstanding staff service is a cornerstone of the hotel's reputation. The team is consistently praised for their friendliness, professionalism and willingness to go above and beyond to ensure guests have a pleasant stay. Their courteous and attentive nature significantly enhances the guest experience, from check-in to dining and housekeeping services.
WiFi service, however, receives mixed reviews. While some guests find it strong and reliable, many others experience issues with connectivity and consistency, pointing to a need for improvement in this area.
The hotel's parking facilities are praised for being ample, free and convenient, providing hassle-free parking and contributing to the overall ease of stay.
The beds at the hotel receive mixed feedback with many guests finding them comfortable, ensuring a good night's sleep. However, some complaints about bed quality, size and comfort highlight room for improvement in this aspect.
Despite being rated as a three-star establishment, Norton House Hotel often delivers an experience closer to four stars. The historic charm of the Georgian building, combined with a well-preserved period décor, adds a unique appeal. Its good value for money, cleanliness and comfortable accommodations make it a favorable choice for short stays.
In conclusion, Norton House Hotel - Mumbles blends historic elegance with modern comforts, bolstered by its excellent location, high standards of cleanliness and outstanding staff service, making it a notable destination for visitors to South Wales.
Historic Bed & Breakfast
Bed & Breakfast with Free Wi-Fi
3-Star Bed & Breakfast
Guest Reviews
Norton House Hotel - Mumbles consistently receives high praise for its excellent location. Nestled near the seaside, it offers easy access to the heart of the Mumbles village, making it perfect for exploring local shops, restaurants and bars. Guests appreciate its proximity to the beach, Swansea Bay and the Gower Peninsula, ideal for those who enjoy scenic coastal walks. The hotel’s setting in a quiet, pleasant area enhances the charm of this beautiful Georgian building, making it both easy to find and conveniently positioned for public transport and parking. Mumbles Pier and waterfront are just a short stroll away, adding to the hotel’s appeal as a great base for exploring this sought-after destination in South Wales.
The breakfast experience at Norton House Hotel - Mumbles receives high praise from guests for its variety, quality and presentation. Numerous reviews highlight the excellent selection of both buffet and freshly cooked items, including hearty full Welsh breakfasts, vegan and vegetarian options and delicious gluten-free choices. Guests appreciate the generous portions and the freshness of the food, noting that the breakfast is plentiful and well-prepared. Many guests also comment on the exceptional service provided by the friendly and attentive staff.
While most reviews are positive, a few guests mentioned minor issues, such as some menu items being unavailable, undercooked food and slow service on occasion. Additionally, there were isolated complaints about cold eggs or portions not meeting expectations. Despite these occasional drawbacks, the overall consensus is that the breakfast at Norton House Hotel is top-class, making it a delightful start to the day for visitors.
Norton House Hotel in Mumbles appears to have garnered largely positive feedback for its dining experiences. Guests frequently praised the dinners for being superb, exceptional and of high quality. The food was often described as innovative, professionally presented, generous and delicious with some noting it to be a standout feature of their stay. The dining experience was further enhanced by excellent service, adding to the overall satisfaction of the guests.
The dinner menu, despite being described by some as limited, was appreciated for being inventive and offering good value for money with set-priced options. A few guests mentioned specific pricing, such as three courses for £27, as being particularly noteworthy. Both the breakfast and evening meals were well received with many citing a great range of choices and consistently high standards.
However, there were occasional notes of disappointment. Some guests felt the dinner menu remained the same throughout their stay, leading to a lack of variety. A few reviews mentioned isolated incidents of food not meeting expectations, such as meals being over-priced, not hot enough or bland. There were also remarks about the restaurant being closed without prior notification or offering poor service at times.
Overall, despite some mixed reviews, the majority of guests found dining at Norton House Hotel to be a delightful and worthwhile experience, often highlighting the amazing food quality and attentive service.
The rooms at Norton House Hotel in Mumbles offer a mixed experience with many guests appreciating aspects such as cleanliness, comfort and convenient amenities. It's noted that several rooms are well-sized, modern and equipped with comfortable beds, tea and coffee facilities and even some lovely sea views. Rooms in the main building, as well as certain suites, tend to receive praise for their spaciousness, tasteful decor and inviting atmosphere. Upgraded rooms also garner positive remarks for being particularly nice.
However, there are consistent mentions of room size issues with numerous guests finding their quarters smaller and more cramped than expected. In some cases, rooms felt stifling due to lack of ventilation or air conditioning. Noise is another common concern, whether it’s from outside traffic, neighboring rooms or creaky floorboards. Guests staying in rooms in the annex or on ground floors often cited poor soundproofing and privacy issues. Some bathrooms are described as surprisingly small and even poorly maintained in terms of cleanliness and fixtures.
Despite these issues, many guests still find the rooms comfortable and the hotel’s location excellent with easy access to local amenities. The decor, although charming, is sometimes considered a bit dated, yet it adds a period touch that many find appealing. Overall, while room experiences can vary significantly, Norton House Hotel remains a generally pleasant stay with its high standards of cleanliness and comfort.
At Norton House Hotel in Mumbles, guest reviews on the beds present a mixed picture. Many guests appreciated the comfort provided, often describing the beds as comfortable, very comfy and even super comfortable. Spacious rooms and comfy beds contributed to a good night's sleep for a significant number of visitors.
However, some guests encountered issues with the beds. Complaints highlighted beds being old, uncomfortable and sometimes narrow or small for two adults. Other issues included mattresses that were too springy, noisy or lacked adequate support. Additionally, several reviews mentioned lumpy or hard pillows and others noted that the beds felt cramped or too firm for their liking.
Despite these drawbacks, many guests did enjoy the comfortable bed and spacious room combinations with some rooms being meticulously clean and well-appointed. However, improvements in mattress quality and bed size could enhance the overall guest experience at this charming hotel.
Norton House Hotel in Mumbles largely impresses with its high standards of cleanliness. Guests consistently describe the premises as clean throughout with particular praise for the well-maintained rooms and modern, comfortable accommodations. Hygiene is notably commendable, bolstered by regular COVID cleaning measures.
The rooms are often referred to as very clean and tidy with some described as spotlessly clean. They also offer good amenities and are well-equipped, providing a pleasant environment for a stay. The hotel's cleanliness extends to its spacious bathrooms, although there are occasional mentions of minor issues such as mould and dirty grout.
Common areas of the hotel are kept immaculate, ensuring a fresh and welcoming atmosphere for all guests. However, there are a few instances of missed cleaning opportunities, such as dusty floors and unserviced rooms. Maintenance appears to be generally good with some reported lapses like stained towels and issues with ventilation.
Overall, the Norton House Hotel impresses with its cleanliness and upkeep, offering a clean and comfortable stay in a beautiful setting. The staff contribute to the positive experience with excellent service and attention to hygiene. Some minor areas for improvement remain, but these do not significantly detract from the hotel's strong performance in maintaining cleanliness.
Norton House Hotel in Mumbles boasts an impressive reputation largely due to its exceptional staff. Guests consistently rave about the friendliness and professionalism of the team. The personnel are described as attentive, welcoming and proficient, ensuring that visitors feel right at home. Many appreciated the staff’s willingness to go above and beyond, whether it was providing additional mattresses, accommodating special requests or offering helpful information about the local area.
The reviews frequently mention the courteous and cheerful demeanor of the staff with specific nods to the efficiency of the check-in process and the attentiveness during breakfast service. Guests also noted that the maintenance team was quick and kind, further enhancing the overall pleasant experience at the hotel.
The cleaning and dining staff did not go unnoticed either, their helpful and friendly nature contributing greatly to the hotel's overall excellent service. While there were occasional mentions of less favorable interactions, these were far outweighed by the overwhelmingly positive feedback.
In summary, Norton House Hotel stands out for its dedicated and personable staff, who are committed to providing superb customer service and ensuring a delightful stay for all guests.
Norton House Hotel - Mumbles receives mixed reviews regarding its WiFi service. Some guests describe the WiFi as strong, fast and very good, providing a decent connection during their stay. However, many reviews highlight issues with the WiFi being patchy, inconsistent and cutting out frequently. Reports of weak and unreliable connections are common with some guests finding it challenging to stay connected or deeming the WiFi unusable. Overall, while some visitors find the WiFi sufficient for their needs, others face significant difficulties, pointing to the need for improvements in providing a stable and reliable internet service.
Norton House Hotel - Mumbles receives commendation for its excellent parking facilities. Guests frequently remark on the ample, free parking available onsite, which is both convenient and easy to negotiate. The parking area is spacious and well-maintained with clearly marked spaces that ensure an effortless experience for drivers. The hotel’s car park not only provides plenty of room for vehicles but is also conveniently situated close to key locations, enhancing the guest experience further. Whether arriving for a brief stay or an extended visit, guests can expect hassle-free parking, adding to the overall comfort and convenience of their stay.
Norton House Hotel in Mumbles, although rated as a three-star establishment, often exceeds expectations with qualities closer to four stars. Guests appreciate the lovely, freshly decorated Georgian building, which, despite needing some upgrading, maintains a charming atmosphere. Its good location is highlighted as a major plus. Cleanliness is a consistent theme in the reviews with rooms described as very clean, albeit on the smaller side.
The hotel’s breakfast receives high marks, praised for both quality and the attentiveness of the staff in the breakfast room. Visitors often find their stay comfortable, a fitting description given its three-star rating. Norton House Hotel is also recognized for delivering value for money, making it perfectly adequate for short stays. While some guests note the three-star rating based on room size and services, the overall sentiment is positive with many enjoying pleasant stays without significant complaints.
Norton House Hotel in Mumbles stands out as a historic gem, steeped in a distinct sense of history and charm. This beautiful Georgian house, dating back to 1790, is a lovely old manor exuding character and elegance. It features great architecture and a beautiful old property with lots of character. The period property with its interesting old main house and gardens, offers a blend of historic significance and a cozy, welcoming atmosphere.
Despite renovations along the coast road, the hotel maintains its allure with clean, modern rooms that boast a nice layout. The historic building has been well-preserved, showcasing the décor of the main building and gardens beautifully. Guests will appreciate the hotel's proximity to the scenic beaches and coves of the Mumbles, adding to its appeal as a classy period hotel. Whether for a brief stay or an extended visit, the Norton House Hotel presents a unique blend of historic charm and modern comfort, making it a notable destination in the area.
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Breakfast
While most reviews are positive, a few guests mentioned minor issues, such as some menu items being unavailable, undercooked food and slow service on occasion. Additionally, there were isolated complaints about cold eggs or portions not meeting expectations. Despite these occasional drawbacks, the overall consensus is that the breakfast at Norton House Hotel is top-class, making it a delightful start to the day for visitors.
Dinner
The dinner menu, despite being described by some as limited, was appreciated for being inventive and offering good value for money with set-priced options. A few guests mentioned specific pricing, such as three courses for £27, as being particularly noteworthy. Both the breakfast and evening meals were well received with many citing a great range of choices and consistently high standards.
However, there were occasional notes of disappointment. Some guests felt the dinner menu remained the same throughout their stay, leading to a lack of variety. A few reviews mentioned isolated incidents of food not meeting expectations, such as meals being over-priced, not hot enough or bland. There were also remarks about the restaurant being closed without prior notification or offering poor service at times.
Overall, despite some mixed reviews, the majority of guests found dining at Norton House Hotel to be a delightful and worthwhile experience, often highlighting the amazing food quality and attentive service.
Rooms
However, there are consistent mentions of room size issues with numerous guests finding their quarters smaller and more cramped than expected. In some cases, rooms felt stifling due to lack of ventilation or air conditioning. Noise is another common concern, whether it’s from outside traffic, neighboring rooms or creaky floorboards. Guests staying in rooms in the annex or on ground floors often cited poor soundproofing and privacy issues. Some bathrooms are described as surprisingly small and even poorly maintained in terms of cleanliness and fixtures.
Despite these issues, many guests still find the rooms comfortable and the hotel’s location excellent with easy access to local amenities. The decor, although charming, is sometimes considered a bit dated, yet it adds a period touch that many find appealing. Overall, while room experiences can vary significantly, Norton House Hotel remains a generally pleasant stay with its high standards of cleanliness and comfort.
Beds
However, some guests encountered issues with the beds. Complaints highlighted beds being old, uncomfortable and sometimes narrow or small for two adults. Other issues included mattresses that were too springy, noisy or lacked adequate support. Additionally, several reviews mentioned lumpy or hard pillows and others noted that the beds felt cramped or too firm for their liking.
Despite these drawbacks, many guests did enjoy the comfortable bed and spacious room combinations with some rooms being meticulously clean and well-appointed. However, improvements in mattress quality and bed size could enhance the overall guest experience at this charming hotel.
Cleanliness
The rooms are often referred to as very clean and tidy with some described as spotlessly clean. They also offer good amenities and are well-equipped, providing a pleasant environment for a stay. The hotel's cleanliness extends to its spacious bathrooms, although there are occasional mentions of minor issues such as mould and dirty grout.
Common areas of the hotel are kept immaculate, ensuring a fresh and welcoming atmosphere for all guests. However, there are a few instances of missed cleaning opportunities, such as dusty floors and unserviced rooms. Maintenance appears to be generally good with some reported lapses like stained towels and issues with ventilation.
Overall, the Norton House Hotel impresses with its cleanliness and upkeep, offering a clean and comfortable stay in a beautiful setting. The staff contribute to the positive experience with excellent service and attention to hygiene. Some minor areas for improvement remain, but these do not significantly detract from the hotel's strong performance in maintaining cleanliness.
Staff
The reviews frequently mention the courteous and cheerful demeanor of the staff with specific nods to the efficiency of the check-in process and the attentiveness during breakfast service. Guests also noted that the maintenance team was quick and kind, further enhancing the overall pleasant experience at the hotel.
The cleaning and dining staff did not go unnoticed either, their helpful and friendly nature contributing greatly to the hotel's overall excellent service. While there were occasional mentions of less favorable interactions, these were far outweighed by the overwhelmingly positive feedback.
In summary, Norton House Hotel stands out for its dedicated and personable staff, who are committed to providing superb customer service and ensuring a delightful stay for all guests.
Wi-Fi
Parking
3 Star
The hotel’s breakfast receives high marks, praised for both quality and the attentiveness of the staff in the breakfast room. Visitors often find their stay comfortable, a fitting description given its three-star rating. Norton House Hotel is also recognized for delivering value for money, making it perfectly adequate for short stays. While some guests note the three-star rating based on room size and services, the overall sentiment is positive with many enjoying pleasant stays without significant complaints.
Historic
Despite renovations along the coast road, the hotel maintains its allure with clean, modern rooms that boast a nice layout. The historic building has been well-preserved, showcasing the décor of the main building and gardens beautifully. Guests will appreciate the hotel's proximity to the scenic beaches and coves of the Mumbles, adding to its appeal as a classy period hotel. Whether for a brief stay or an extended visit, the Norton House Hotel presents a unique blend of historic charm and modern comfort, making it a notable destination in the area.
No, Norton House Hotel - Mumbles doesn't have any pool.
No, a spa isn't available at Norton House Hotel - Mumbles.
No, Norton House Hotel - Mumbles doesn't allow dogs.
No, parking facilities aren't available at Norton House Hotel - Mumbles.
No, Norton House Hotel - Mumbles doesn't have a gym.
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