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Summary of reviewsMeriton Suites Pitt Street in Sydney receives commendations for its prime location, being centrally situated in the heart of the Central Business District (CBD). Its accessibility to various public transport options and proximity to popular attractions such as Darling Harbour, Hyde Park and the Sydney Harbour Bridge makes it a preferred choice for travelers. The location is noted not only for sightseeing but also for being close to vibrant shopping centers, cafes and restaurants, offering both centrality and tranquility.
The rooms are generally praised for their spaciousness and comfort, catering well to families with well-equipped facilities including kitchens and laundry areas. Modern decor and thoughtful layouts enhance the experience with large beds and high levels of comfort being frequently mentioned. Views from the suites add an extra layer of satisfaction, though there are occasional mentions of inconsistent cleanliness and maintenance.
Feedback on cleanliness is mixed with many guests finding the rooms clean and well-maintained, but a significant number also reporting issues such as mold, stained sofas and average hygiene conditions. Nevertheless, the friendly and helpful housekeeping staff often receive positive mentions.
The hotel's staff are mostly commended for their friendliness and efficiency, particularly at the reception where staff members like Rohan and Emilio stand out for their exceptional service. However, some guests encountered unprofessional and unaccommodating staff during peak hours, indicating the need for more consistent service standards.
WiFi service at the hotel is predominantly criticized for being unstable, having poor signal strength and being difficult to connect to, although some guests did appreciate the unlimited free WiFi.
The gym receives mixed reviews, but many guests appreciate its cleanliness and available fitness equipment. Issues include old equipment and a cramped space, but the 24/7 access and combination with a praised pool and sauna are viewed positively.
The pool area is largely appreciated for its spaciousness and amenities like the hot tub and sauna, though temperature issues and occasional cleanliness concerns are noted. Despite this, the overall pool and spa facilities enhance guests' stays.
The on-site parking adds convenience for those driving, providing a secure environment that aligns with the hotel’s high standards and is particularly valued given the central Sydney location.
Families find the hotel particularly accommodating with spacious apartments equipped with practical amenities and a location that is convenient for exploring the city. The pool and living room spaces are beneficial for family activities.
Nightlife options around the hotel are abundant with guests enjoying the nearby bars, clubs and restaurants, though this can contribute to some noise.
The beds receive a majority of positive feedback for their comfort with many guests finding them super comfy, though some found the mattresses too hard or encountered cleanliness issues.
Overall, Meriton Suites Pitt Street in Sydney is highly rated for its location, spacious and comfortable rooms and helpful staff, though there are areas like WiFi, cleaning consistency and bed firmness where experiences vary. The hotel, providing a mix of high quality and occasional disappointments, is seen as offering good value for money and making for a pleasant stay in Sydney whether for leisure or business. Show more
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Categories
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool Pool Lap Lanes
Hotel with Gym
5-Star Hotel
Skyscraper Hotel
Hotel with Pool Lap Lanes
Hotel with Indoor Pool
Room Types
One bedroom Luxury Suite Featuring One bedroom, this suite has a fully equipped kitchen and a laundry with a washing machine and dryer. Guest can enjoy Kevin Murphy bathroom amenities. All suites have STAYCAST by Google Chromecast. Please note that the king-size bed can be split into two single beds.
Two Bedroom Luxury SuiteFeaturing Two separate bedrooms, This suite has a fully equipped kitchen and a laundry with a washing machine and dryer. Guest can enjoy Kevin Murphy bathroom amenities. All suites have STAYCAST by Google Chromecast. Please note that the king-size bed can be split into two single beds.
Three Bedroom Luxury SuiteFeaturing Three separate bedrooms, This suite has a fully equipped kitchen and a laundry with a washing machine and dryer. Guest can enjoy Kevin Murphy bathroom amenities. All suites have STAYCAST by Google Chromecast. Please note that the king-size bed can be split into two single beds.
Studio Luxury SuiteFeaturing One bedroom, this suite has a fully equipped kitchen and a laundry with a washing machine and dryer. Guest can enjoy Kevin Murphy bathroom amenities. All suites have STAYCAST by Google Chromecast.
Three Bedroom Altitude SuiteFeaturing three separate bedrooms, this luxury suite offers stunning views of the Sydney city skyline. This suite has a fully equipped kitchen and a laundry with a washing machine and dryer. Guest can enjoy Kevin Murphy bathroom amenities. All suites have STAYCAST by Google Chromecast. Please note that the king-size bed can be split into two single beds.
Three Bedroom East PenthouseFeaturing three separate bedrooms and private balcony, this suite has a fully equipped kitchen and a laundry with a washing machine and dryer. Guest can enjoy Kevin Murphy bathroom amenities. All suites have STAYCAST by Google Chromecast. Please note that the king-size beds can be split into single beds.
Three Bedroom West Penthouse Featuring three separate bedrooms and private balcony, this suite has a fully equipped kitchen and a laundry with a washing machine and dryer. Guest can enjoy Kevin Murphy bathroom amenities. All suites have STAYCAST by Google Chromecast. Please note that the king-size beds can be split into single beds.
One Bedroom Altitude SuiteFeaturing One bedroom, located on high floors of the building with city view. This suite has a fully equipped kitchen and a laundry with a washing machine and dryer. Guest can enjoy Kevin Murphy bathroom amenities. All suites have STAYCAST by Google Chromecast. Please note that the king-size bed can be split into two single beds.
Guest Reviews
7.6
Good
Location
Meriton Suites Pitt Street in Sydney is highly praised for its prime location, making it an ideal choice for travelers aiming for convenience and accessibility. Nestled right in the heart of the Central Business District (CBD), the hotel offers seamless access to various forms of public transport, including trams, trains and buses, ensuring guests can effortlessly explore the city.
Visitors appreciate the close proximity to Town Hall station and the Queen Victoria Building (QVB), making shopping and dining experiences easily reachable. The light rail and train stations are just minutes away, allowing guests to cover more ground. Additionally, popular attractions such as Darling Harbour, Hyde Park and the Sydney Harbour Bridge are within comfortable walking distance.
The location is perfect not only for sightseeing but also for those who need to be near the city’s vibrant shopping centers, cafes, restaurants and supermarkets. Guests frequently mention the hotel’s strategic position as central to all their needs, often stating that it’s an easy walk to everywhere they wanted to go.
Meriton Suites Pitt Street also benefits from being in a quieter part of the city, providing a peaceful retreat while still being close to the action. This combination of centrality and tranquility makes it a top choice for both leisure and business travelers.
Overall, the location of Meriton Suites Pitt Street is consistently highlighted as a standout feature, offering excellent access to the best of Sydney and making it a highly recommended place to stay for visitors.
Rooms
The reviews for Meriton Suites Pitt Street in Sydney depict a generally positive impression of spacious and comfortable rooms. Many guests appreciated the ample space, ideal for families and the well-equipped facilities, including kitchens and laundry areas. The apartments were frequently highlighted for their modern and clean appearance with lovely decor and thoughtful layouts. High levels of comfort, such as large beds and modern amenities, also enhanced the experience for many visitors. Views from the suites were often praised, adding an extra layer of satisfaction. Despite these strengths, some comments pointed out issues with cleanliness and maintenance, noting that room servicing was sometimes inconsistent and certain areas appeared dated or in need of refurbishment. Overall, the suite offerings received commendations for their size, comfort and practicality.
Beds
The beds at Meriton Suites Pitt Street in Sydney received mixed reviews from guests with a significant number emphasizing their comfort. Many guests described the beds as super comfy, comfortable and very comfortable with some appreciating the large king-sized beds and spacious sleeping areas. Reviewers frequently commended the comfortable pillows and bedding with a notable amount expressing satisfaction with the overall sleep experience.
However, several guests found the mattresses too hard or firm, detracting from their comfort. A few reviews mentioned issues such as the bed being against a wall, making it less accessible and some encountered cleanliness problems like itchy bedsheets and stained linens. Despite these negative comments, the predominant feedback highlighted a good night's sleep in comfortable beds, making the property a favorable choice for those prioritizing bed comfort.
Cleanliness
Meriton Suites Pitt Street in Sydney has received mixed feedback regarding its cleanliness. Several guests highlighted positive aspects, noting the hotel's "clean and well-appointed" rooms, "modern and comfortable" accommodations and "very clean and well maintained" spaces. Many reviews praised the "spacious and clean" nature of the apartments and the well-kept facilities with some guests describing their stays as "clean and comfortable," and appreciating the "outstanding" views from higher floors.
However, a significant number of guests pointed out areas where cleanliness fell short. Complaints included "mould in bathrooms," "stained sofas," and "dirty towels." Some guests reported "average hygiene conditions," "visible dust and dirt," and an overall "poor level of cleaning." Specific issues like "sticky substances and food crumbs," "used contact lenses," and "dirty hand towels" were also mentioned. There were several instances where rooms were not serviced daily with some areas like "balconies" and "terraces" being neglected.
Despite the varying experiences, many guests complimented the "friendly housekeeping staff" and the "great location" of the hotel. While some findings indicate that the hotel's cleanliness does not always meet the expectations of a five-star establishment, there are still numerous positive reviews highlighting the maintenance and tidiness of the accommodations. Improvements in daily cleaning routines and attention to detail could elevate the overall guest experience significantly.
Staff
The reviews of Meriton Suites Pitt Street, Sydney, generally commend the hotel staff for their friendliness and helpfulness. Words like amazing, fantastic and outstanding are frequently used to describe their interactions with guests. The reception staff received special mentions for being welcoming, courteous and efficient with some staff members, like Rohan and Emilio, standing out for their exceptional service. Many highlighted the warm greetings and prompt assistance provided during check-in and throughout their stay, making the experience pleasant and memorable.
However, there were notable inconsistencies. Some guests reported encountering rude, unprofessional and unaccommodating staff members, especially during peak hours. Instances of unfriendliness and poor communication were cited, which detracted from the overall positive experiences.
In summary, while the majority of guests praised the staff for being attentive and accommodating, issues with inconsistent service and occasional rudeness indicate room for improvement in maintaining a uniformly high standard of customer service. The most favorable experiences seem to come from interactions with specific, highly professional staff members, suggesting that individual performance can significantly impact guest satisfaction.
Wi-Fi
The reviews of Meriton Suites Pitt Street in Sydney highlight a mix of experiences regarding the hotel's WiFi service. While some guests reported that the WiFi worked well and without issues, the majority found it to be problematic. Frequent complaints included the WiFi being unstable, having poor signal strength and being difficult to connect to. Many noted that the internet was intermittent, slow or sometimes completely non-existent. The connection appeared to vary significantly depending on the location within the hotel with better performance in certain areas such as the living room. There were also issues with connecting devices to the TV and casting functions not working properly.
Despite these issues, some guests appreciated the unlimited free WiFi and found the hotel staff to be accommodating in addressing their concerns. Overall, the WiFi service at Meriton Suites Pitt Street received predominantly negative feedback with multiple guests suggesting that the internet quality requires significant improvement.
Gym
The gym at Meriton Suites Pitt Street in Sydney received mixed reviews from guests with a notable number of positive comments highlighting various aspects of the facility. Many guests appreciated the cleanliness and maintenance of the gym, describing it as well-maintained and including good fitness equipment. Opinions regarding the range of facilities varied with several guests expressing satisfaction with the available services, noting that the gym featured a few machines and some dumbbells and others found it to be fairly good and well-equipped.
However, there were a few critical points. Some reviews mentioned that the gym was not well-equipped and had old equipment. There were comments about the gym being slightly cramped and too small, especially considering social distancing needs during Covid times. Additionally, certain guests reported issues with construction noise and access disruptions, as well as problems with the air conditioning.
On a positive note, the gym is open 24/7 and combined with the pool and sauna, which were highly praised, the overall fitness facilities were considered top-notch by many. The surrounding amenities like the indoor gym and comfortable lobby added to the convenience. Despite some criticisms, many guests found the gym to be a nice feature of their stay, complementing the superb pool and spa offerings.
Pool
Meriton Suites Pitt Street, Sydney features an array of facilities that receive mixed reviews, particularly concerning the pool area. Many guests found the indoor swimming pool to be spacious, clean and generally attractive with several describing it as lovely, superb and great for kids. The pool area also offers a hot tub and a fun sauna, making it a versatile spot for relaxation and fitness.
However, some guests faced issues with the pool's temperature, frequently noting it was too cold or even freezing. There were instances when the pool was closed and a few guests mentioned cleanliness concerns, including dirty common areas and unattended towels. Access issues and ongoing lift upgrades further complicated some stays. Despite these occasional drawbacks, the pool and spa facilities have been appreciated for their overall amenities and the support of attentive staff.
Parking
The parking situation at Meriton Suites Pitt Street, Sydney receives frequent mention in guest reviews. The consensus appears to be mixed, but there are positive aspects highlighted. Many guests consistently note the convenience that the on-site parking provides, underscoring the relief of having accessible parking in a central Sydney location. Travelers also appreciate the secure environment that the parking facilities offer, aligning well with the overall 5-star experience of the suites. However, beyond the repeated mention of parking, guests seem to imply satisfaction with this amenity, indicating it meets their needs for both short and extended stays.
Family
Meriton Suites Pitt Street, Sydney offers a family-friendly environment with various features that make it a convenient choice for those traveling with children. Its prime location places guests within walking distance of restaurants, shops and the train, making it easy to explore the vibrant city.
The apartments are notably spacious and well-suited for families with many reviews highlighting the comfort and practical amenities available. Kitchens in particular are appreciated for preparing meals, especially for those traveling with infants. The bedding is frequently described as beautiful and the overall comfort of the rooms is well-received, ensuring a relaxing stay for both adults and children.
Most families noted that the facilities, including the pool, were great for kids, providing entertainment and a chance to unwind. The living rooms in the apartments add value by offering useful space for family activities and relaxation.
While some guests remarked that the second bedroom in the two-bedroom apartments might be a bit small, the apartments largely cater well to families of various sizes with some apartments fitting up to six people comfortably.
The professional and quality service offered by the team at Meriton Suites Pitt Street adds to the experience, creating a pleasant stay for both short visits with friends and longer family trips. Its central location makes it an ideal base for tourists.
The family-friendly atmosphere, combined with spacious accommodations and convenient facilities, makes Meriton Suites Pitt Street a great option for families visiting Sydney.
Nightlife
Meriton Suites Pitt Street, Sydney, is highly appreciated for its excellent location, particularly when it comes to nightlife. Guests highlight the abundance of pubs, coffee shops, cafes and eateries within easy reach. The hotel is conveniently situated close to various nightlife options, including bars, clubs and restaurants, making it an ideal spot for those seeking vibrant night-time activities. Its close proximity to shops, theatres and Darling Harbour adds to its appeal. However, guests should be aware that the bustling nightlife can contribute to noise, both from nearby venues and other partygoers. Overall, it stands out as a fantastic place for those eager to enjoy the energetic nightlife Sydney has to offer.
5 Star
Meriton Suites Pitt Street in Sydney offers a mix of high-quality and disappointing experiences according to guest reviews. Many guests praised the hotel for its great standard of accommodation, describing it as very comfortable, homey with lovely city views and modern decor and furnishings. The hotel's location is also noted for being excellent, conveniently close to tourist attractions, shopping and restaurants.
Guest services and facilities received favorable mentions, highlighting the attention to detail that makes for the best customer service. The hotel's value for money was perceived positively as well, regarded as having a high cost-performance ratio and providing affordable luxuriousness.
However, the overarching theme in many reviews is that the hotel does not meet the expectations of a five-star establishment. Multiple guests expressed disappointment, emphasizing that the hotel falls short of the five-star mark, especially in terms of cleanliness and overall service quality. Specific criticisms included the lack of room service, insufficient cleanliness and issues with lift signage.
While the hotel offers a good experience with certain luxuries, many guests feel it does not entirely live up to the five-star rating it claims. The expectation for a higher level of service and amenities appears unmet for those who have previously experienced other five-star hotels.
Accessible
Meriton Suites Pitt Street, Sydney boasts a convenient and highly accessible location, making it a favorable choice for guests with disabilities. Situated near shops, cafes and public transit, the hotel's central position ensures easy access to essential services and local attractions, including the light tram. The hotel is designed to be wheelchair accessible and disability-friendly, prioritizing inclusivity for all its guests. Although some have reported frequent issues with slow or long waits for the elevators, the overall accessibility and convenience of the location remain strong positives for this accommodation.
Indoor Pool
Meriton Suites Pitt Street, Sydney boasts a commendable indoor pool that has consistently impressed guests with its cleanliness and maintenance. The spacious 20-meter pool, complemented by a spa, sauna and jacuzzi, has been highlighted for its modern and top-notch facilities, which are particularly appreciated due to their close proximity to city sites. The staff attending the pool area are noted for their friendliness and helpfulness.
However, there are some mixed feelings about the temperature of the pool with a few guests finding it uncomfortably cold. Despite this, the indoor pool provides a comfortable and enjoyable experience in any weather conditions, ensuring that visitors have an opportunity to unwind and relax during their stay.
Luxury
Meriton Suites Pitt Street in Sydney offers a predominantly luxurious experience, as highlighted by many of its guests. The accommodation and amenities are of a high standard with the bathrooms particularly noted for their luxurious nature. Guests appreciated the incredible views, especially from the higher floors, including a suite on the 50th floor that boasts magnificent vistas and a top-floor penthouse suite with wrap-around balcony views.
The hotel frequently provides upgrades, adding to the luxury experience— an example being an upgrade from a one-bedroom suite without a balcony to one with a balcony on a special occasion. The luxurious treatment extends to the overall layout and furnishings of the suites, as well as the availability of premium facilities that contribute to a 5-star stay.
In terms of location, the hotel places guests in a prime spot within Sydney, enhancing the sense of luxury with an accessible and premium setting. The overall design and fittings of the suites are described as glamorous and luxuriously appointed, ensuring a stay that aligns with high-end standards of comfort.
However, some guests noted inconsistency in their experiences with mentions of some so-called luxury suites not meeting their expectations. Despite this, the majority of feedback highlights excellent amenities, fabulous facilities and the overall premium feel of the accommodation. The combination of practical features and luxurious elements makes Meriton Suites Pitt Street a reliable choice for those seeking a sophisticated stay in Sydney.
Yes, Meriton Suites Pitt Street, Sydney has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.
No, a spa isn't available at Meriton Suites Pitt Street, Sydney.
No, Meriton Suites Pitt Street, Sydney doesn't allow dogs.
No, parking facilities aren't available at Meriton Suites Pitt Street, Sydney.
Yes, Meriton Suites Pitt Street, Sydney has a gym.