Taunton51.02294200,
-3.10325700,
The Great Western Hotel Station Approach(Show on Map)
8.4
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsThe Great Western Hotel garners high praise for its exceptional location, sitting conveniently opposite Taunton Rail Station and within walking distance of the town centre and Somerset Cricket Ground. This ideal positioning makes it a top choice for rail travelers and leisure visitors alike, bolstered by easy access to nearby attractions and ample parking.
The hotel's breakfast experience is consistently celebrated with outstanding quality and a variety of delicious options, including a well-regarded vegetarian selection. Pleasant and helpful staff enhance the experience by attending promptly to guest needs, though dinner options are limited, prompting guests to seek nearby restaurants for evening meals.
Room reviews are overwhelmingly positive, emphasizing their spaciousness, cleanliness and comfort. Guests appreciate the well-decorated interiors, comfortable beds and modern amenities, although a few visitors note minor areas for improvement like additional in-room amenities or better insulation in some rooms. Cleanliness throughout the hotel is meticulously maintained with spotless accommodations and public areas contributing to a welcoming environment.
The staff at The Great Western Hotel are frequently highlighted as exceptional, earning accolades for their friendly, professional and helpful nature. Their dedication and cheerful demeanor make guests feel welcomed and valued, contributing significantly to the overall pleasant experience.
The hotel's amenities, such as reliable free WiFi and ample, stress-free parking, further enhance guest convenience. Families find the hotel exceptionally accommodating with spacious family rooms and a dog-friendly policy that extends to various parts of the establishment, ensuring a comfortable stay for all, including furry companions.
In summary, The Great Western Hotel excels in providing a well-rounded, pleasant experience characterized by its prime location, superb breakfast, comfortable and clean rooms, outstanding staff and thoughtful amenities, making it a favored choice for various kinds of travelers. Show more
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Family Friendly Hotel
Dog Friendly Hotel
Do you accept dogs in all rooms? Yes
Is there an extra charge? Yes, £ 5 per night
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? There is no limit
Is there a maximum weight of dogs accepted? No
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? Yes
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
King RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features a tea and coffee maker, flat-screen TV, garden views, as well as chocolate for guests. The unit offers 1 bed.
King Room - Disability AccessFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has a tea and coffee maker, flat-screen TV, garden views, as well as chocolate for guests. The unit has 1 bed.
Deluxe Family RoomProviding free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. This family room features a tea and coffee maker, flat-screen TV, garden views, as well as chocolate for guests.
Deluxe King RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room features a tea and coffee maker, a carpeted floor, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
The Great Western Hotel enjoys an exceptional location that is highly praised by its guests. It is conveniently situated directly opposite Taunton Rail Station, making it an ideal choice for rail travelers. The ease of access to the train station is frequently highlighted with many noting that it is just a short walk from the hotel and very easy to find.
Aside from its proximity to the train station, the hotel is also appreciated for its closeness to the town centre, which is typically a pleasant fifteen-minute walk away. This central location allows guests to easily explore local amenities, restaurants and pubs, many of which are within walking distance. Additionally, it is noted as a superb spot for fans of cricket with the Somerset Cricket Ground just a short stroll from the hotel.
The hotel is praised for being well-connected, offering easy access to nearby attractions such as the Brewhouse Theatre and the river and is recognized as a perfect stopover point for travelers heading to Cornwall. The convenience of ample parking further complements its appeal.
Overall, the Great Western Hotel stands out for its excellent location, whether guests are visiting for leisure, events or a short stay en route to another destination.
Breakfast
The breakfast experience at The Great Western Hotel consistently receives high praise from guests. Many highlight the outstanding quality with frequent descriptors such as excellent, delicious and superb. Guests appreciate the variety and plentiful options available, including a well-regarded vegetarian selection. Several reviews mention that breakfast is included in the price, adding value to their stay. The freshly cooked and hot-served meals, including favorites like full English breakfast, eggs Benedict and pancakes, stand out.
Friendly and attentive staff enhance the breakfast experience, attending to guest needs promptly and even offering poached eggs on demand. The breakfast service is often quick, ensuring guests with early schedules are accommodated. Quality ingredients and tasteful preparation contribute to a satisfying start to the day with some guests noting the generous portions and rich selection. However, a few reviews indicate limited choices or occasional confusion in the buffet setup. Despite these minor concerns, the overwhelmingly positive feedback about the breakfast at The Great Western Hotel makes it a notable highlight for those planning their visit.
Dinner
Reviews frequently highlight the absence of evening meal options at The Great Western Hotel. Guests have repeatedly noted the lack of an open restaurant for dinner, mentioning that they had to seek dining alternatives outside the hotel. While there are several restaurants nearby, the inconvenience of having to go out for food or drinks after a long journey has been a common point of dissatisfaction.
Several visitors also pointed out limited bar services and a peculiar smell in certain areas of the establishment that wasn't effectively masked by air fresheners. The hotel does receive positive feedback regarding the quality of the food that is available. Deli sandwiches received compliments for being delicious and service was described as prompt.
Breakfast offerings could also use improvement, as some guests noted a shortage of items such as pastries, croissants and hot coffee. Overall, while the immediate area provides alternatives for meals, potential guests should be prepared for dining options to be limited on the hotel premises, particularly in the evenings.
Rooms
The Great Western Hotel receives overwhelmingly positive feedback for its rooms, highlighting their impressive size and cleanliness. Guests frequently describe the rooms as spacious, clean and comfortable, often noting the large bathrooms and comfy beds. Many visitors appreciated the well-decorated interiors and modern refurbishments, which contribute to a pleasant and inviting atmosphere. The presence of well-appointed amenities, such as a king-size bed and tea/coffee facilities, added to the comfort of their stay.
The hotel's rooms are noted for their quietness and thoughtful layout, creating a restful retreat for travelers. There are mentions of lovely views from some rooms, particularly those overlooking the garden and the charm of unique decor choices. Guests also enjoy the large en-suite bathrooms, modern showers and the overall tidiness of the accommodations.
However, there are a few areas where guests felt improvements could be made. Specific critiques include the need for better in-room amenities such as wardrobes, net curtains or blinds and perhaps a more comfortable chair. Some guests mentioned issues like drafty or cold rooms upon arrival and minor upkeep inconsistencies.
Despite these minor drawbacks, the general consensus is that the Great Western Hotel offers excellent, spacious and clean rooms that are comfortable and well-suited for a delightful stay.
Beds
When it comes to sleeping arrangements at The Great Western Hotel, guests generally have positive things to say. With accolades for comfortable and even exceptionally comfortable beds, travelers can expect a good night's sleep. The beds are frequently described as both comfy and well-constructed, often featuring large or king-size dimensions that add to the overall comfort.
For those who prefer firm mattresses, the hotel does not disappoint, although a couple of reviewers noted the mattresses were a tad too firm for their taste. Nevertheless, the clean and plush bedding pairs beautifully with soft pillows, providing a cozy sleeping environment.
Complaints are sparse with mentions of flat pillows and a need for more substantial mattresses showing up just occasionally. Despite these minor issues, the prevailing sentiment leans heavily towards satisfaction, making the beds at The Great Western Hotel a highlight of any stay.
Cleanliness
The Great Western Hotel has received numerous positive reviews regarding its cleanliness, reflecting a high standard of upkeep throughout the property. Guests frequently describe the rooms as clean, spacious and well-maintained with some noting the spotless condition of the accommodation. The hotel's public areas, including the reception, also maintain a high level of cleanliness, contributing to a welcoming atmosphere.
The housekeeping staff is often praised for their meticulous attention to detail, ensuring that rooms remain tidy and comfortable for guests. Quality touches such as pristine bedding and clean bath linens are routinely mentioned. Moreover, the facilities are characterized as very clean with everything from the bedrooms to the bathrooms kept in excellent condition. This consistent level of cleanliness extends across the entire hotel, making it a reliable choice for travelers seeking a spotless and comfortable stay.
However, a few reviews mention minor issues such as a messy breakfast layout and some upkeep inconsistencies, but these seem to be exceptions rather than the rule. Overall, The Great Western Hotel stands out for its superior cleanliness and attention to detail, ensuring guests a hygienic and pleasant experience.
Staff
The Great Western Hotel has garnered exceptional praise from its guests for its staff, who are described as friendly, helpful and professional. Reviewers consistently highlight the staff's accommodating and cheerful nature, emphasizing how they go above and beyond to make guests feel welcome. Whether encountering them at reception, during breakfast or throughout the hotel, guests found the staff to be incredibly attentive and always ready to assist with a smile.
The personnel's efficiency and adaptability are noted with many reviewers commending the seamless handling of various situations, including booking crises. The youthful team, many of whom are on apprenticeships, are frequently mentioned for their enthusiasm and competence, contributing to an overall positive experience.
The hotel staff's politeness and welcoming demeanor left a lasting impression with nothing being too much trouble for them. Their superb customer service skills and dedication to guest satisfaction were repeatedly acknowledged, ensuring that every guest felt valued and at ease throughout their stay.
In summary, the staff at The Great Western Hotel are a standout feature, impressing guests with their exceptional friendliness, professionalism and unwavering helpfulness, making any visit to the hotel a pleasant and memorable experience.
Wi-Fi
The Great Western Hotel offers a reliable WiFi experience with many guests noting that the WiFi is good and easily accessible in their rooms. The availability of free WiFi is consistently appreciated and several reviews highlight a good, stable connection. Guests find the WiFi sufficiently fast for working purposes. However, there are occasional mentions of poor or inconsistent internet quality with some experiencing dropouts and limited connectivity. Despite these issues, the overall sentiment towards the hotel's WiFi remains positive.
Parking
The Great Western Hotel offers a convenient parking experience for its guests. Visitors frequently highlight the free parking available at the hotel, emphasizing the accessibility and ease of finding a spot. Many reviews mention the ample and spacious parking lots, making it easy for car drivers to park without hassle. The parking is not only free but also situated next to the hotel, providing added convenience. Guests appreciate that the parking areas are located on-site, ensuring that they can leave their cars nearby and walk to their accommodations swiftly. Overall, parking at The Great Western Hotel is praised for being stress-free, readily available and a valuable amenity for those traveling by car.
Family
The Great Western Hotel stands out for its family-friendly atmosphere, making it an ideal choice for those traveling with children. Guests consistently highlight the availability of family rooms, including ones with additional z beds, which cater to larger groups and ensure a comfortable stay. The hotel staff are praised for being friendly and professional, contributing to a welcoming environment. Families appreciate the ample seating areas that provide space for everyone to relax together. Additionally, the hotel's dog-friendly policy is a bonus for those who wish to bring their furry friends along. Conveniently located, it serves as a perfect base for visiting family members in the area. Overall, the Great Western Hotel offers a warm and accommodating experience for families seeking a pleasant stay.
Dog Friendly
The Great Western Hotel stands out as a haven for pet owners, showcasing exceptionally dog-friendly accommodations and welcoming attitudes towards four-legged guests. This pet-friendly hotel allows dogs not only in rooms but throughout various parts of the establishment, including the reception and breakfast area. Guests frequently praise the welcoming and accommodating staff who demonstrate genuine warmth towards canine companions. Each room is thoughtfully equipped with dog bowls, adding an extra layer of convenience for pet owners. With policies permitting even large dogs and the ability to bring more than one dog, The Great Western Hotel is highly regarded for its inclusive and considerate approach to pets, ensuring a comfortable and enjoyable stay for both pets and their owners.
No, The Great Western Hotel doesn't have any pool.
No, a spa isn't available at The Great Western Hotel.
Yes, The Great Western Hotel welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at The Great Western Hotel.