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Summary of reviewsParkhotel Forsthaus receives generally positive reviews from its guests, highlighted by its excellent location, comfortable accommodations and friendly staff. Nestled in the serene Saxon Switzerland region and surrounded by Tharandt Forest, the hotel offers a peaceful, scenic environment perfect for nature enthusiasts and travelers seeking tranquility. Guests appreciate its convenient access to hiking trails, the spa town of Hartha and nearby cities such as Dresden and Freiberg.
The rooms are described as spacious, clean, modern and well-furnished, providing a comfortable stay with amenities like kettles and complimentary bottled water. The cozy and tasteful decor often impresses, although there are occasional remarks about bathrooms being too small. Guests traveling with pets find the accommodations particularly suitable. Despite minor issues like inconsistent room service and occasional noise from street-facing rooms, the overall impression of the rooms is positive.
Breakfast at the Parkhotel Forsthaus is generally well-received, praised for its variety of fresh products and delicious offerings such as scrambled eggs, bacon and fruits. The friendly and attentive staff enhance the dining experience. However, there are some suggestions for improved organization and variety, as well as ensuring that the buffet remains appealing and available until the end of service.
Dinner experiences are mixed; while the quality of the food is generally praised for being tasty and reasonably priced, the availability and variety of options can be inconsistent with some guests finding the menu sparse or facing unexpected closures of the restaurant and bar.
Cleanliness is another strong point with most guests finding the hotel well-maintained and neat. However, there are occasional reports of cleanliness issues in the bathrooms and some rooms. On the whole, the friendly and accommodating staff, who are frequently commended for their warmth and helpfulness, significantly contribute to the hotel's positive atmosphere.
The Wi-Fi service is adequate for most guests' needs, although it can be slow or unstable at times. Parking is convenient and plentiful, adding to the overall ease of stay. Families, including those traveling with pets, find the hotel particularly welcoming and suitable for family reunions and vacations, appreciating the spacious family suites and thoughtful amenities.
Despite the predominantly positive reviews, there are concerns that the hotel does not fully meet its four-star rating expectations with some guests pointing out areas for improvement in breakfast quality, cleanliness and overall facilities.
In summary, Parkhotel Forsthaus provides a charming and comfortable retreat ideal for those seeking nature and tranquility, supported by cozy accommodations and friendly service, although it may not entirely live up to its four-star designation. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, random checks
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Does the hotel operate at a limited capacity? Yes, up to 40% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? No
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? No
Is there a doctor available either on-site or on-call? No
Double RoomProviding free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Single RoomFeaturing free toiletries, this single room includes a private bathroom with a shower, a hairdryer and slippers. The single room features soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as garden views. The unit has 1 bed.
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as garden views. The unit has 1 bed.
Deluxe Family SuiteFeaturing free toiletries, this family room includes a private bathroom with a shower, a hairdryer and slippers. The family room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.
Double Room with BalconyThis double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Triple RoomProviding free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The triple room provides soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as garden views. The unit offers 2 beds.
ApartmentThe apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an oven. The apartment features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Budget Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room features soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as garden views. The unit has 1 bed.
Guest Reviews
7.6
Good
Location
Parkhotel Forsthaus boasts an outstanding location that consistently receives high praise from its guests. Nestled in the serene Saxon Switzerland region and surrounded by the Tharandt Forest, the hotel offers a peaceful and beautifully scenic environment perfect for nature enthusiasts and travelers seeking tranquility. It is ideally situated for hiking with direct access to numerous trails, making it a favorite for those who love exploring the outdoors.
This hotel’s setting in the spa town of Hartha, coupled with its proximity to key destinations like Dresden and Freiberg, makes it a convenient spot for both short stays and transit. Despite its secluded feel, it provides easy access to the town center and various local attractions. Guests appreciate the quiet, village-like atmosphere which is excellent for relaxation.
The property itself is described as cozy with spacious, comfortable rooms—some featuring balconies that enhance the experience. The hospitality and atmosphere contribute to its charm, alongside excellent service and a well-regarded breakfast. Overall, Parkhotel Forsthaus presents an ideal retreat for anyone looking to unwind in a location that perfectly blends nature and convenience.
Breakfast
Parkhotel Forsthaus offers a breakfast experience with generally positive reception from its guests. Many reviews praise the breakfast for being very good, rich and well-provided with a variety of fresh products. Particular highlights include delicious dishes such as scrambled eggs, crispy bacon, sausage, cheese, fish, fruit and more. The cozy atmosphere and attentive, friendly staff add to the pleasant dining experience with homemade salads and desserts mentioned as noteworthy.
Despite the overall positive feedback, some guests note areas for improvement. A few reviews point out that the selection could be more varied and better organized and there is a mention of the lack of hot dishes and certain items like salads and cakes. Additionally, some guests expressed disappointment when food ran out early or the breakfast buffet didn't look inviting. Yet, these concerns do not overshadow the general sentiment that the breakfast is worth the extra charge, especially considering the quality and variety offered at its price point. With continuous replenishment and attention to special requests, Parkhotel Forsthaus’s breakfast leaves most guests satisfied and ready for their day.
Dinner
The dinner experience at Parkhotel Forsthaus has received mixed reviews. On the positive side, many guests praised the food as delicious, very tasty and plentiful, often highlighting a good price-performance ratio. Some enjoyed dining at the terrace restaurant and appreciated the use of fresh products. However, there were notable drawbacks. Several guests faced limited food selections with some noting that the menu was sparse and options required dining very early or seeking alternatives outside the hotel. At times, the restaurant and bar were completely closed, often due to private events or operational issues. This led to some guests dining elsewhere despite recommendations for nearby options. Overall, while the quality of the food is generally well-regarded, the availability and variety of dining options at Parkhotel Forsthaus appear to be inconsistent.
Rooms
The rooms at Parkhotel Forsthaus have received commendable feedback from guests, highlighting their spaciousness and cleanliness. Guests frequently describe the rooms as large, modern and well-furnished with fresh and cozy interiors. Many have appreciated the newly renovated status and tasteful decor, finding them well-equipped with amenities like a kettle and complimentary bottle of water. The ambiance is often noted as bright and stylish with an appealing blend of modern interiors and historical exteriors.
Comfort is a recurrent theme with comfortable and fairly new beds ensuring a pleasant sleep. The bathrooms, while generally clean and modern, received mixed comments on size with some finding them too small. Nonetheless, the overall impression of the hotel rooms is positive with their large size being particularly beneficial for guests traveling with pets.
A few less favorable observations included issues such as rooms being too cold upon arrival and minor inconveniences like a bed falling apart at the foot end. The room service was also noted as inconsistent by some guests. Despite these occasional drawbacks, the majority of reviews convey satisfaction with the room quality, pointing out their well-maintained and welcoming nature. Rooms facing the street might be less recommended due to noise, but general feedback appreciates the proximity to the forest, adding to the serene environment. Overall, Parkhotel Forsthaus provides a comfortable, clean and aesthetically pleasing stay for its guests.
Beds
Parkhotel Forsthaus stands out for providing a cozy and comfortable stay, particularly when it comes to its bedding. Guests consistently praise the hotel for its very comfortable and super comfortable beds, leading to a restful night's sleep. Despite occasional remarks about the beds being too hard for some, the general consensus is that the mattresses are soft and meets most comfort preferences. The combination of new and old elements in the rooms, along with modern bathrooms, adds to the overall pleasant experience.
The hotel offers good amenities such as a kettle for tea or coffee and a satisfactory Wi-Fi connection. Room service is available, enhancing the convenience for guests. Although rooms on the 2nd floor can get quite warm during the summer, the beautiful, quiet location and clean, cozy rooms compensate for this minor drawback. Overall, the emphasis on comfort, particularly with the beds, makes Parkhotel Forsthaus a reliable choice for a relaxing stay.
Cleanliness
Parkhotel Forsthaus boasts a generally positive reputation for cleanliness with many guests highlighting the very friendly and accommodating staff. The rooms, in most cases, are described as clean, neat and well-maintained, contributing to a pleasant and welcoming ambiance. Several visitors found everything clean and in good condition with some specifically praising the spacious and quiet nature of their rooms, which is particularly beneficial for pet owners. The hotel's well-kept appearance left a good impression on numerous guests.
However, there are notable shortcomings regarding cleanliness that cannot be overlooked. Some reviews pointed out significant issues with the cleanliness of bathrooms, mentioning unpleasant smells, dust and hairs. Specific complaints include dirty windows, uncleaned rooms on arrival and an overall inadequacy in tidiness that detracted from the experience for some guests. These areas indicate that while the hotel manages to maintain an overall clean environment for many, there is room for improvement in consistency and thoroughness.
Staff
The staff at Parkhotel Forsthaus consistently receives high praise for their friendliness, attentiveness and helpfulness. Many guests highlight the team's warm-hearted and accommodating nature, noting that they create a welcoming and comfortable atmosphere. The employees, including specific mentions like Niny, are frequently appreciated for their excellent communication and super friendly demeanor. Many reviewers commend the staff for fulfilling every wish, providing good service and being very polite and eager to please. However, there are occasional mentions of staff untrained in language skills with some not speaking German or reasonable English and a few isolated incidents of unprofessional conduct, such as staff entering rooms without knocking. Despite these minor issues, the predominant sentiment is one of exceptional friendliness and helpfulness, contributing significantly to a positive guest experience.
Wi-Fi
The Wi-Fi experience at Parkhotel Forsthaus presents a mixed bag, yet tilts positively for most guests. Reports affirm that the connection quality is generally decent with several visitors noting reliable and satisfactory performance. In some areas, such as the breakfast room, the Wi-Fi service stands out as particularly robust. However, there are occasional lapses where Wi-Fi can be slow or sporadically disconnect, prompting a few guests to rely on personal mobile hotspots. Despite these hiccups, the overarching sentiment is that the Wi-Fi service is acceptable and functional for everyday needs, although it may not always achieve top-tier speeds or stability.
Parking
Parkhotel Forsthaus offers convenient and well-regarded parking options for its guests. There's ample free parking directly adjacent to the hotel, ensuring easy access and peace of mind. Guests appreciate the large, free parking lot with plenty of spaces available, even during peak holiday seasons. The parking proximity—just a short distance from the hotel's entrance—adds to the overall convenience. Although one review mentioned a reservation mishap, the general consensus highlights the availability and convenience of the parking facilities. Additionally, the parking area provides a sense of safety, enhancing the overall guest experience at the hotel.
Family
Set amidst a beautiful natural setting, Parkhotel Forsthaus is a pleasant, family-friendly hotel perfect for family reunions and vacations. The spacious family suite, featuring two bedrooms, is particularly appreciated for its size and the thoughtful amenities provided, including coffee, a kettle and dishes – handy for warming up meals for children. Guests have noted the hotel’s simplicity and tidiness, making it an idyllic location for both family celebrations and relaxed getaways. The friendly and accommodating staff further enhance the experience, ensuring a warm and welcoming atmosphere. The hotel is also notably dog-friendly, making it an excellent choice for families traveling with pets. Overall, grandparents, parents and children alike can enjoy a delightful and comfortable stay at Parkhotel Forsthaus.
4 Star
Guests have expressed concerns about 'Parkhotel Forsthaus' not living up to its four-star rating. Many reviews indicate that the hotel falls short in areas such as breakfast quality, cleanliness and general facilities. Despite being designated a four-star hotel, visitors felt that various aspects, including room odor and overall standards, did not meet their expectations. While the breakfast received some approval, it was noted as not being up to four-star standards. The hotel, although described as super by some, generally has not justified its four-star status according to these reviews.
No, Parkhotel Forsthaus doesn't have any pool.
No, a spa isn't available at Parkhotel Forsthaus.
Yes, Parkhotel Forsthaus welcomes dogs.
Yes, parking facilities are available at Parkhotel Forsthaus.