Hotel with SpaSummary of reviews related to the 'Spa' categoryHotel Mariënhage's spa and wellness facilities offer a mixed experience for guests. On the positive side, the spa is frequently described as nice, relaxing and well-equipped with several saunas including dry and wet options, infrared rays and cooling possibilities. Some guests appreciated the private bookings, allowing for an exclusive and peaceful hour of use, which contributed to their overall relaxation.
The spa area's aesthetic and overall ambiance received praise for its authentic elements and quality with some guests finding the facilities to be top-notch and excellent for relaxation. The saunas, in particular, were highlighted for their beauty and effectiveness in providing peace and calmness.
Despite these positives, several areas need improvement. Guests frequently mentioned issues with cleanliness and maintenance, such as nonworking facilities like the Turkish steam room, the ice machine not functioning properly and a general lack of cleanliness in the spa area. The necessity to book the wellness area in advance was a point of contention with some guests encountering issues with availability or booking processes, leading to shorter usage times than expected.
Furthermore, the wellness area lacked some essential amenities and comfort features, including towels, drinking water, soap for showers, slippers and robes. The absence of relaxation rooms, reclining chairs and sunbeds was a significant drawback for many, diminishing the overall experience. Some amenities closed earlier than expected and the spa’s design and ambiance were not particularly well-received by everyone.
In summary, while Hotel Mariënhage's spa facilities have the potential to offer a delightful and calming experience, improvements in maintenance, cleanliness and guest amenities could significantly enhance this aspect of their hospitality service.
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