Express Inn PTY Aeropuerto Internacional Panama
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Summary of reviewsExpress Inn PTY Aeropuerto Internacional Panama is ideally situated just minutes from Tocumen International Airport, making it perfect for layover travelers. The hotel's prime location, coupled with a convenient free shuttle service, is repeatedly highlighted as a significant advantage. Guests appreciate the helpful and polite staff, who enhance the overall convenience, especially for those needing to catch early flights or arriving late. Despite the industrial and uninviting surroundings, the hotel's strategic positioning, competitive rates and essential amenities offer great value for money.
The cleanliness of the pool stands out as a positive, providing an inviting and well-maintained space for guests to relax. The free WiFi generally functions well, although some guests noted occasional connectivity issues in their rooms.
However, there are some areas that require attention. The breakfast offerings are minimal, often described as little more than a basic snack, leading to dissatisfaction among guests expecting more substantial meals. Dinner options are also limited with few choices available and a notable absence of nearby dining establishments. Guests might need to depend on online food orders or seek recommendations from the reception staff.
The rooms present a mixed experience; they are spacious and equipped with air conditioning and hot water, but cleanliness and maintenance issues frequently arise. Common complaints include dirty floors and bathrooms, sightings of insects and a lack of essential amenities such as towels and soap. The bedding experiences mirror this variability with some guests praising the comfort while others report hygiene concerns and uncomfortable mattresses.
Overall, while Express Inn PTY Aeropuerto Internacional Panama's strategic location and budget-friendly prices make it a practical choice for travelers, improvements in cleanliness, dining options and room maintenance are necessary to significantly enhance the guest experience.
Categories
The cleanliness of the pool stands out as a positive, providing an inviting and well-maintained space for guests to relax. The free WiFi generally functions well, although some guests noted occasional connectivity issues in their rooms.
However, there are some areas that require attention. The breakfast offerings are minimal, often described as little more than a basic snack, leading to dissatisfaction among guests expecting more substantial meals. Dinner options are also limited with few choices available and a notable absence of nearby dining establishments. Guests might need to depend on online food orders or seek recommendations from the reception staff.
The rooms present a mixed experience; they are spacious and equipped with air conditioning and hot water, but cleanliness and maintenance issues frequently arise. Common complaints include dirty floors and bathrooms, sightings of insects and a lack of essential amenities such as towels and soap. The bedding experiences mirror this variability with some guests praising the comfort while others report hygiene concerns and uncomfortable mattresses.
Overall, while Express Inn PTY Aeropuerto Internacional Panama's strategic location and budget-friendly prices make it a practical choice for travelers, improvements in cleanliness, dining options and room maintenance are necessary to significantly enhance the guest experience.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Hotel with Outdoor Pool
Guest Reviews
Express Inn PTY Aeropuerto Internacional Panama boasts a prime location, mere minutes from Tocumen International Airport. This strategic positioning makes it an ideal choice for travelers needing a convenient layover spot. The proximity to the airport, often mentioned as just a 5-minute drive or a short walk, is consistently highlighted as a top advantage. Guests appreciate the free shuttle service offered by the hotel, which adds to the convenience of those catching early flights or arriving late.
The location is particularly favorable for those in transit, allowing for a stress-free overnight stay without the worry of transportation logistics. Although the surrounding area can be described as industrial and not particularly inviting for extended walks, the hotel's close proximity to the airport compensates for this drawback. Multiple reviews also note the tranquility and convenience of the location, despite the occasional noise from airplane takeoffs.
Given its affordable rates combined with the excellent location, Express Inn PTY provides good value for money. Guests frequently praise the helpful and polite staff, alongside the convenient amenities like airport transfers. Overall, while the immediate neighborhood may not offer much in terms of aesthetics or amenities, the hotel’s proximity to the airport, budget-friendly prices and dedicated shuttle service make it a practical choice for layover travelers.
The breakfast situation at Express Inn PTY Aeropuerto Internacional Panama seems to be a major point of contention among guests. Many reviewers were disappointed to discover that the advertised breakfast is extremely minimal or non-existent. Common feedback includes mentions that the provided breakfast consists only of coffee and a cookie, a few slices of bread with butter or some crackers – far from what many expect when they hear 'continental breakfast.' Guests frequently noted that the breakfast is scarcely more than a basic snack and left much to be desired. Despite being advertised as included in the room rate, some guests reported not receiving any breakfast at all.
The overall sentiment suggests that while the hotel benefits from a convenient location near the airport and offers clean and simple accommodations, the breakfast offering falls significantly short of expectations. Many guests have recommended that the hotel either improve the quality and variety of the breakfast or avoid advertising it altogether to prevent disappointment. For those seeking a more substantial meal to start their day, it might be a good idea to explore other options nearby.
Dining at Express Inn PTY Aeropuerto Internacional Panama brings a mixed bag of experiences. While the hotel provides complimentary tea and coffee, guests often face challenges when it comes to dining options. The establishment lacks a full-service restaurant and nearby eateries, which means visitors may need to order food online. Though the reception staff is helpful, occasionally recommending nice places for dinner, the limited on-site food offerings can be disappointing. The available choices, often just days-old lasagna or instant soups, are far from ideal. Additionally, there are few payment options and no vegetarian meals with choices largely limited to basic bread and cheese. For those arriving late, the hotel's limited dinner service can be particularly frustrating. However, the neat and cozy environment along with some available dinner food items might offer a bit of solace to weary travelers.
Express Inn PTY Aeropuerto Internacional Panama offers a mixed experience for guests when it comes to their rooms. On the positive side, the rooms are described as spacious and basic, providing air conditioning and hot water. Some guests appreciated the tranquility and comfort of the rooms.
However, there were numerous complaints highlighting areas in need of improvement. Cleanliness was a significant issue for many with reports of dirty floors, bathrooms and bedding, along with sightings of ants, cockroaches and even bed bugs. The rooms also lacked adequate amenities, often missing essentials like toilet paper, towels, soap and functional TVs. Some guests noted that the rooms were shabby and outdated with cracked walls and ceilings, broken fixtures and moist or sticky floors.
Maintenance and upkeep seem to be lacking, as several reviews mentioned that the rooms and facilities were in poor condition with things like non-working television, poor air conditioning and leaking showers. The lack of soundproofing made it noisy and the pervasive bad odors, from chlorine to urine, were off-putting for many.
In summary, while the rooms at Express Inn PTY Aeropuerto Internacional Panama have the potential to provide a comfortable stay with some basic amenities, significant improvements in cleanliness, maintenance and guest services are needed to enhance the overall guest experience.
Express Inn PTY Aeropuerto Internacional Panama offers a mix of experiences when it comes to bedding. Some guests found the beds to be very comfortable with a few remarks praising their size and warmth. However, there are notable concerns regarding hygiene and bed quality. Several reviews mentioned stained or dirty bedspreads and sheets, some even reporting bed bugs and lingering bad odors. Comfort levels also varied with a significant number of guests finding the beds uncomfortable, old or in poor condition. Additionally, pillows received mixed feedback with some describing them as comfortable while others found them terrible and dusty. The hotel seems to be in the process of remodeling and this might be an aspect contributing to the variability in guest experiences.
Express Inn PTY Aeropuerto Internacional Panama receives mixed reviews when it comes to cleanliness. Despite a few positive mentions that the property and rooms are clean, much of the feedback highlights significant issues. Common complaints include dirty floors, dusty surfaces and stained bedding. Many guests noted unpleasant odors such as mold, smoke and mustiness in the rooms and hallways. Bathrooms often did not meet cleanliness standards with reports of unclean showers, small bugs and inadequate maintenance.
Guests frequently mentioned that the room cleaning service was either infrequent or poorly executed with visible dirt in corners, on furniture and even on the air conditioner. There were also mentions of old, torn or stained bedspreads and curtains and dirty or decrepit towels. Additionally, issues like leftover soap from previous occupants, dirty dishes and unpleasant surprises like hairs and bugs further affected guests' experiences.
While the hotel's proximity to Tocumen Airport and budget-friendly prices are seen as advantages, the overall lack of cleanliness and poor maintenance detract significantly from its appeal. Improvements in cleaning protocols and more attentive room inspections are evidently needed to enhance the guest experience.
The Express Inn PTY Aeropuerto Internacional Panama boasts a mixed reception when it comes to staff interactions. Many guests appreciated the friendly and polite demeanor of the staff, highlighting individuals such as Julietta and the hotel's owner for their kindness and attentive service. The receptionist and front desk clerks have often been described as friendly and helpful, resolving issues and providing good customer care. Guests also noted the hotel's excellent customer service and the staff's respectful and cordial attitude.
Moreover, the hotel's provision of free airport transportation is a recurring positive aspect that guests valued highly. However, some reviews mentioned instances of rudeness and poor service from certain staff members, including specific complaints about grumpiness, unwelcoming attitudes and instances of disrespectful behavior.
Overall, while a significant number of guests found the staff to be super friendly and helpful, others encountered issues with certain employees' attitudes and professionalism, indicating a variance in guest experiences regarding staff interactions.
The WiFi at Express Inn PTY Aeropuerto Internacional Panama receives mixed reviews from guests. Many have noted that the WiFi is good and works well with some even describing it as fantastic. However, there are also reports of intermittent internet service and instances where the WiFi did not work at all, especially in the rooms. Certain guests found that the WiFi signal did not reach their rooms, leading to a less than satisfactory experience. Despite these issues, when operational, the WiFi generally performs adequately for those who were able to connect.
The pool at Express Inn PTY Aeropuerto Internacional Panama generally receives positive mentions for its cleanliness and inviting appearance. Guests frequently describe the pool as clean and appreciated the amenity, noting that it creates a welcoming atmosphere. Though one review noted the pool was not clean, multiple other reviews highlighted the pool's cleanliness and how well-maintained it is. Additionally, there is a small terrace adjacent to the pool, complementing the space nicely. Overall, the pool adds a pleasant touch to the hotel stay with both the pool and friendly staff contributing to a favorable guest experience.
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Location
The location is particularly favorable for those in transit, allowing for a stress-free overnight stay without the worry of transportation logistics. Although the surrounding area can be described as industrial and not particularly inviting for extended walks, the hotel's close proximity to the airport compensates for this drawback. Multiple reviews also note the tranquility and convenience of the location, despite the occasional noise from airplane takeoffs.
Given its affordable rates combined with the excellent location, Express Inn PTY provides good value for money. Guests frequently praise the helpful and polite staff, alongside the convenient amenities like airport transfers. Overall, while the immediate neighborhood may not offer much in terms of aesthetics or amenities, the hotel’s proximity to the airport, budget-friendly prices and dedicated shuttle service make it a practical choice for layover travelers.
Breakfast
The overall sentiment suggests that while the hotel benefits from a convenient location near the airport and offers clean and simple accommodations, the breakfast offering falls significantly short of expectations. Many guests have recommended that the hotel either improve the quality and variety of the breakfast or avoid advertising it altogether to prevent disappointment. For those seeking a more substantial meal to start their day, it might be a good idea to explore other options nearby.
Dinner
Rooms
However, there were numerous complaints highlighting areas in need of improvement. Cleanliness was a significant issue for many with reports of dirty floors, bathrooms and bedding, along with sightings of ants, cockroaches and even bed bugs. The rooms also lacked adequate amenities, often missing essentials like toilet paper, towels, soap and functional TVs. Some guests noted that the rooms were shabby and outdated with cracked walls and ceilings, broken fixtures and moist or sticky floors.
Maintenance and upkeep seem to be lacking, as several reviews mentioned that the rooms and facilities were in poor condition with things like non-working television, poor air conditioning and leaking showers. The lack of soundproofing made it noisy and the pervasive bad odors, from chlorine to urine, were off-putting for many.
In summary, while the rooms at Express Inn PTY Aeropuerto Internacional Panama have the potential to provide a comfortable stay with some basic amenities, significant improvements in cleanliness, maintenance and guest services are needed to enhance the overall guest experience.
Beds
Cleanliness
Guests frequently mentioned that the room cleaning service was either infrequent or poorly executed with visible dirt in corners, on furniture and even on the air conditioner. There were also mentions of old, torn or stained bedspreads and curtains and dirty or decrepit towels. Additionally, issues like leftover soap from previous occupants, dirty dishes and unpleasant surprises like hairs and bugs further affected guests' experiences.
While the hotel's proximity to Tocumen Airport and budget-friendly prices are seen as advantages, the overall lack of cleanliness and poor maintenance detract significantly from its appeal. Improvements in cleaning protocols and more attentive room inspections are evidently needed to enhance the guest experience.
Staff
Moreover, the hotel's provision of free airport transportation is a recurring positive aspect that guests valued highly. However, some reviews mentioned instances of rudeness and poor service from certain staff members, including specific complaints about grumpiness, unwelcoming attitudes and instances of disrespectful behavior.
Overall, while a significant number of guests found the staff to be super friendly and helpful, others encountered issues with certain employees' attitudes and professionalism, indicating a variance in guest experiences regarding staff interactions.
Wi-Fi
Pool
Yes, Express Inn PTY Aeropuerto Internacional Panama has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Express Inn PTY Aeropuerto Internacional Panama.
No, Express Inn PTY Aeropuerto Internacional Panama doesn't allow dogs.
Yes, parking facilities are available at Express Inn PTY Aeropuerto Internacional Panama.
No, Express Inn PTY Aeropuerto Internacional Panama doesn't have a gym.
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