The Caledonian Torbay Hotel

Torquay 50.46143400, -3.52733200 , Torbay Road (Show on Map)
7.2
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Caledonian Torbay Hotel, nestled in the heart of Torquay, is praised for its excellent location. Positioned just steps away from the bustling town center, it offers convenience for exploring local shops, restaurants and bars and provides stunning views of the picturesque harbour and seafront. The proximity to the Princess Theatre and sandy beaches makes it an attractive choice for both theatre enthusiasts and beachgoers. The well-connected locale, friendly staff and overall value for money enhance the hotel's appeal, making it an excellent base for those looking to maximize their leisure time in Torquay.

The breakfast experience receives mixed reviews with many guests enjoying the quality and variety of the offerings, including a full English breakfast, cereals and fresh fruits. However, some have mentioned inconsistencies such as repetitive options, cold or reheated food and chaotic service during busy times. Despite these drawbacks, the friendly and efficient breakfast staff are frequently praised.

Dinner at the hotel also garners a mixed reception. While some guests laud the good value for money and the presentation of meals, others express concerns over the lack of variety, small portions and instances of poorly cooked food. Nonetheless, the excellent service and the staff’s professionalism in the dining room contribute positively to the overall dining experience.

Guests appreciate the spacious rooms with scenic harbour views, clean and comfortable accommodations and well-equipped bathrooms. However, some rooms are described as dated and in need of renovations with issues such as malfunctioning showers and inconsistent temperature control. The hotel’s cleanliness is generally rated highly, although there are occasional reports of dusty surfaces and dated decor. The cleaning staff's efforts are widely recognized and the overall atmosphere is considered welcoming.

The hotel staff are a standout feature, often noted for their friendliness, helpfulness and professionalism. The reception staff, in particular, receive commendation for their accommodating and efficient service. While there are isolated instances of unhelpful staff, the general consensus is that the team significantly enhances the guest experience.

WiFi at the hotel receives mixed reviews with some guests praising its reliability and others finding it inconsistent or non-existent in certain areas. Parking is another point of contention; although nearby parking options are available and generally secure, the lack of on-site parking and occasional difficulty in finding spaces can be inconvenient.

For families, The Caledonian Torbay Hotel is a favorable choice, offering spacious family rooms and child-friendly services. Some guests highlight the supportive environment and children's entertainment, although the lack of specific family activities and kids' menu options is noted. The vibrant nightlife nearby is perfect for guests seeking evening entertainment, albeit with some noise drawbacks on weekends.

In summary, The Caledonian Torbay Hotel stands out for its superb location, spacious rooms and friendly service, making it an excellent option for visitors to Torquay. While there are areas in need of improvement, particularly regarding food variety and room updates, the overall experience is positive, especially for those prioritizing location and value for money.
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Categories
Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Parking

Cheap Hotel

3-Star Hotel

Room Types
Standard Double Room This en suite room has a flat-screen TV, telephone and tea and coffee facilities.

Standard Twin Room This en suite room has a flat-screen TV, telephone and tea and coffee facilities.

Standard Single Room This en suite room has a flat-screen TV, telephone and tea and coffee facilities.

Front Facing Double Room The double room features a wardrobe, an electric kettle, as well as a private bathroom boasting a walk-in shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.

Superior Double Room The double room features a wardrobe, an electric kettle, as well as a private bathroom boasting a walk-in shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.

Front Facing Superior Twin Room The twin room offers a wardrobe, an electric kettle, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.

Front Facing Twin room The twin room provides a wardrobe, an electric kettle, as well as a private bathroom featuring a walk-in shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.

Family Room The family room features a wardrobe, an electric kettle, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.

Large Double Room The double room provides a wardrobe, an electric kettle, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.

Superior Twin Room The twin room provides a wardrobe, an electric kettle, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.

Guest Reviews
7.2
Good
Location
Nestled in the heart of Torquay, The Caledonian Torbay Hotel boasts an enviable location that is central to everything one could possibly need during a seaside getaway. Steps away from the bustling town center, guests will find it incredibly convenient for exploring local shops, restaurants and bars. The hotel overlooks the picturesque harbour and seafront, making it an ideal spot for enjoying stunning ocean views and vibrant marina activities.

Its proximity to the Princess Theatre makes it a prime choice for theatre enthusiasts, while beachgoers will appreciate its closeness to the sandy shores. The surrounding area offers easy access to the town’s nightlife, ensuring that those looking for evening entertainment will not need to venture far. The locale is also well-connected by public transport with bus stops and the railway station within walking distance, facilitating effortless travel around Torbay.

Visitors have praised the excellent value for money and the friendly, helpful staff, enhancing the overall appeal. For patrons keen on dining out or exploring Torquay’s attractions, the hotel's position greatly simplifies planning and maximizes leisure time. With a delightful combination of superb location, comfortable accommodations and welcoming service, The Caledonian Torbay Hotel is perfectly positioned to offer a memorable stay amidst the charm of Torquay.

Breakfast
The reviews for breakfast at The Caledonian Torbay Hotel present a mixed picture, highlighting both positive and negative aspects. Many guests praised the breakfast for its quality, variety and overall good standard. Descriptions such as "extremely good," "plenty of choice," "excellent selection," and "delicious and fresh fruits" pop up frequently. The buffet style is appreciated with a range of options including a full English breakfast, cereals, fruit and continental choices. Friendly and efficient staff also received commendation in numerous reviews.

However, there are considerable drawbacks mentioned by some guests. Various complaints noted a lack of selection, repetitive offerings and specific deficiencies like the absence of fried eggs. Other negative aspects included cold or reheated food, greasy bacon, poor quality coffee and instances of food being overcooked or poorly cooked. Some guests also mentioned issues with breakfast time being too early and the service being chaotic or slow on busy days. Despite the high points, these criticisms suggest that the breakfast experience can be inconsistent and may need improvement in specific areas.

Dinner
While the dinner experience at The Caledonian Torbay Hotel has received a mixed reception, there are several positive highlights worth noting. Diners often commented on the amazing and quite lovely food options available with particular praise for the good value for money. Some mentioned that the food was hot, nicely cooked and even described it as excellent. The breakfast also garnered good remarks, complementing the overall dining experience. The menu offered a varied selection and customers appreciated the good portions and lovely presentation on numerous occasions.

However, a recurring theme was the lack of variety and repetitive nature of the evening meal options. Several guests found the dinner menu basic and the portion sizes small with some meals described as resembling school dinners or being akin to supermarket brand food. Instances of cold, microwaved dishes and food that seemed to have been under heat lamps for too long were noted. Presentation sometimes left much to be desired and overall, there was room for improvement concerning meals served during evenings.

Despite these mixed reviews on the food, the hotel’s location received universal acclaim. Visitors appreciated its convenience for both dog walking and accessing nearby attractions and eateries. Additionally, the superb service and outstanding value overall were recurring positives in the feedback. The friendly staff, especially in the dining room, were consistently praised for their helpful and kind demeanor.

In conclusion, The Caledonian Torbay Hotel offers a dining experience with commendable highs and some areas in need of enhancement. The excellent location and value for money remain strong points, making it a noteworthy choice for those visiting the area.

Rooms
Nestled in a prime location, The Caledonian Torbay Hotel offers visitors spacious rooms with stunning views of the harbor and sea. Many guests appreciated the sheer size of their accommodations, highlighting the cleanliness and comfort of the rooms. For those seeking a serene experience, the harbor-facing rooms provide a picturesque escape, although light sleepers might find the busy road below a bit distracting.

Despite the spaciousness and the commendable upkeep by cleaning staff, some rooms are noted to be quite dated. Renovations and modern updates seem overdue with occasional issues like malfunctioning showers and signs of wear and tear such as tired decoration, mold on bathroom tiles and outdated furniture. The decor in many rooms could benefit from a refreshing makeover and the older rooms still have old beds and fixtures.

Temperature control in various rooms appears inconsistent with some guests complaining about excessively hot conditions and others finding their rooms too cold. Noise levels can also vary, depending on room location and external factors.

On a brighter note, the hotel offers comfortable beds and well-equipped bathrooms, making it a suitable choice for families and solo travelers alike. The cleanliness is generally rated highly with some exceptions where guests encountered dusty or unclean conditions. The updated and superior rooms are particularly praised for their modern comforts and beautiful views.

While the check-in process has left some guests frustrated, the overall experience remains positive with the hotel providing excellent value for the money. The lobby and common areas create a welcoming first impression, even if the rooms don't always match up to the same standard.

Ultimately, The Caledonian Torbay Hotel serves as a comfortable, spacious and conveniently located option, especially appealing to those who prioritize room size and location over modern amenities and up-to-date decor.

Beds
Visitors to The Caledonian Torbay Hotel frequently comment on the beds, which present a mixed bag of experiences. On the positive side, many guests found the beds to be clean and comfortable, praising the quality of the bed linen and the sufficient number of pillows. Some reviews highlighted beds as being very comfortable, providing a good night's sleep and even described some of the mattresses as magnificent. The rooms were often noted to be spacious with comfortable and clean beds, which is a significant plus for those prioritizing hygiene and comfort.

However, the reviews also reveal some areas that could use improvement. Several guests mentioned that certain beds were in need of modernization and updating with mattresses described as lumpy, too soft or rock-hard in some cases. There were instances where the beds were reported as being too small with some single beds having foam mattresses and even reports of bed frames being fairly heavy. Issues such as old mattresses needing replacement, poor-quality springs and generally uncomfortable sleeping experiences were not uncommon. These elements appear to detract from an otherwise promising stay.

In summary, while many guests find the beds at The Caledonian Torbay Hotel to be comfortable and clean, there are recurring notes about the need for updates and replacements of certain mattresses and bed frames to enhance the overall sleeping experience.

Cleanliness
The Caledonian Torbay Hotel has received mixed feedback regarding its cleanliness from recent guests. On the positive side, many guests found the hotel to be clean with rooms described as clean, comfortable and well-maintained. Some reviewers specifically praised the clean bed and bathroom, clean and spacious rooms and tidy common areas. Certain rooms were noted for their brightness and tidiness, receiving daily cleaning service with tea and coffee replenished regularly. The overall cleanliness of the hotel, including clean towels and well-made beds, was appreciated by numerous guests.

However, there were also several critiques concerning the cleanliness standards. While some rooms were noted for being spotlessly clean, others fell short with issues like dirty carpets, dusty surfaces, unclean bathrooms and dated decor. Specific complaints mentioned moldy shower mats, stained walls, dirty windows and badly maintained furnishings. The cleanliness of some rooms and common areas was described as poor with reports of unclean and shabby conditions, indicating a need for more attention to detail in housekeeping.

In summary, while many guests had positive experiences regarding the cleanliness at The Caledonian Torbay Hotel, there is clearly room for improvement in maintaining consistent standards across all rooms and areas.

Staff
The reviews for The Caledonian Torbay Hotel paint a largely positive picture of the staff, highlighting their friendliness and helpfulness. Guests frequently commend the welcoming and amiable nature of the team, particularly those at the reception with specific mentions of individuals like Simon and Hannah who left lasting impressions with their exceptional service.

Guests often describe the staff as attentive, polite and courteous, enhancing their overall experience. The reception staff are frequently praised for being accommodating and professional, ensuring a smooth and efficient check-in process. Bar staff and housekeeping also receive positive notes for their prompt and polite service, contributing to a friendly atmosphere throughout the hotel.

However, not all reviews were entirely positive. A few guests noted encounters with rude or unhelpful staff, particularly at reception and during the night. Despite these occasional negative experiences, the majority of reviews emphasize the excellent customer service provided by the hotel staff, contributing significantly to the overall satisfaction of the guests.

In summary, while there are mixed experiences, the general consensus is that The Caledonian Torbay Hotel boasts a dedicated team who are often seen as friendly, helpful and professional, creating a welcoming environment for visitors.

Wi-Fi
Guests had mixed experiences with the WiFi at The Caledonian Torbay Hotel. Several reviews highlighted the reliable, great and good quality of the WiFi, praising its performance and ease of connection. The WiFi was described as free and basic but met potential expectations for casual usage. Conversely, there were also remarks about poor and inconsistent WiFi with some reviews noting the internet connection was substandard or non-existent in certain areas of the hotel. While some guests faced no WiFi issues, others were distinctly disappointed with its performance. The feedback underscored the need for improvement in the hotel's internet services to ensure a more consistent and reliable experience for all guests.

Parking
Parking at The Caledonian Torbay Hotel presents a mixed experience for guests. Many appreciate the availability of nearby parking, especially the multi-storey car park just around the corner, which can be accessed at a reasonable price through arrangements made by the hotel. Several reviewers praised the parking setup and found it secure and convenient. However, there's no on-site parking attached to the hotel, which some guests found misleading and inconvenient.

While free parking is highlighted as an excellent asset by a few guests, others noted the need to pay extra, which sometimes felt costly. Limited parking spaces and the occasional difficulty in finding spots were common themes. For those traveling with larger vehicles like vans, the parking situation was particularly challenging.

Despite some issues with clarity and convenience, guests generally managed to sort out their parking needs with nearby options, though improvements in communication and arrangements could enhance the overall experience. The hotel’s proximity to public parking and its multi-storey solutions provide workable, if imperfect, alternatives for guests.

Family
The Caledonian Torbay Hotel offers a welcoming environment for families with spacious and well-sized family rooms that comfortably accommodate groups, often large enough for a family of four. Many guests found the family-friendly atmosphere to be a major highlight, emphasizing that the hotel is good for kids and provides supportive and child-friendly services. The children's entertainment received specific praise, contributing positively to the overall family experience.

Family rooms are noted to be large and well-suited for those traveling with children with some guests mentioning the comfort and relaxation they experienced during their stay. The environment around the hotel also caters well to families with nearby attractions such as a theatre adding to the appeal.

However, there are some mixed feelings about the overall child-friendliness with a few guests pointing out the lack of specific family activities and kids' menu options. Additionally, the presence of other guests who were less accommodating to families was noted, which could detract from the overall family-friendly experience. Despite these few drawbacks, the general consensus highlights that The Caledonian Torbay Hotel is a favorable choice for families seeking spacious accommodations and a supportive environment.

Nightlife
The Caledonian Torbay Hotel is conveniently located for those looking to experience the vibrant nightlife of Torquay. Guests frequently highlight its proximity to a variety of bars, pubs and clubs, making it an ideal choice for night owls seeking entertainment. The nightlife is praised for its lively atmosphere with many positive mentions of nearby venues and the general buzz around the area.

However, the bustling nightlife comes with some drawbacks. Reviews often note significant noise, particularly on weekends. Traffic, loud groups and boy racer cars can be disruptive, especially for those in front-facing rooms. Nighttime noise from nightlife and nearby bars is a common concern. In-hotel entertainment also receives mixed feedback; while some enjoyed the performances, others were disappointed by cancellations without notice.

Despite the noise, the location excels in offering a true taste of Torquay’s vibrant night scene, perfect for those looking to immerse themselves in the local nightlife.

3 Star
The Caledonian Torbay Hotel offers an overall decent experience for those seeking affordable accommodation with standard three-star amenities. Guests appreciated the value for money, citing it as very good for budget-friendly stays. The rooms, while tidy and clean with comfortable beds, were described as outdated with several mentions of the need for refurbishment and repairs.

The hotel, though a bit tired in appearance and in need of a revamp, was generally clean and spacious with good service. Some reviews mentioned the hotel as an excellent option for its price range, especially as a budget-friendly choice. However, others pointed out that the experience didn't quite live up to a typical three-star rating.

Basic comfort and cleanliness seemed to be consistent throughout with praise for the friendly and efficient service. While some rooms were noisy and some baths were small, the accommodation overall was deemed adequate. The hotel fits the criteria of a standard three-star establishment, offering a no-frills, satisfactory stay albeit with some dated and worn areas.

Business
The Caledonian Torbay Hotel appears to cater well to business travelers, offering useful business facilities and a convenient location that make it ideal for business trips. Guests frequently mention the high-speed WiFi, which is an essential amenity for work-related needs. The hotel also provides basic yet functional business utilities, along with good business services that have received positive feedback.

Although some aspects of the hotel are described as tired, they still fulfill their purpose for short, work-focused stays. The presence of a coffee machine is another small but appreciated feature for those needing a caffeine boost during their stay.

The friendly staff, particularly in housekeeping, contribute positively to the overall experience, although there have been occasional remarks about disorganized reception services. Meal options are noted to be good, which can be a welcome convenience for busy travelers.

In summary, while the hotel may not offer extensive or luxurious business amenities, it effectively meets the basic needs of business travelers and provides a reliable environment for work-related activities.

Dog Friendly
The Caledonian Torbay Hotel is well-regarded for its dog-friendly accommodations, providing a welcoming environment for guests traveling with their furry companions. Reviews highlight the hotel's policy of allowing dogs and the comfort of its dog-specific rooms. Several guests appreciated that their dogs were not just tolerated but genuinely welcomed, making the stay enjoyable for both pets and their owners.

The hotel's pet-friendly amenities, including designated dog areas, contribute significantly to its appeal for pet owners. Many reviewers felt their dogs were made very welcome with good options for families traveling with pets. Some guests noted that dogs are not allowed in the dining room, which is a point to consider during meal times.

Positive remarks also extend to the hotel's staff, who are described as great and accommodating, adding to the overall pleasant experience. While a few guests mentioned minor inconveniences like dogs barking and one reviewer felt that being put at the other end of the hotel for having a dog was less than ideal, the overarching sentiment remains positive.

Despite a few mentions of needing more explicit dog-related information at check-in and the presence of an additional charge for dogs, many reviewers praised the hotel's dog-friendly policy. Overall, The Caledonian Torbay Hotel is a favorable choice for dog owners looking for a hassle-free stay with their pets.


No, The Caledonian Torbay Hotel doesn't have any pool.

No, a spa isn't available at The Caledonian Torbay Hotel.

No, The Caledonian Torbay Hotel doesn't allow dogs.

Yes, parking facilities are available at The Caledonian Torbay Hotel.

No, The Caledonian Torbay Hotel doesn't have a gym.

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