Hotel El Pozo

Torremolinos 36.62233700, -4.49798900 , Casablanca, 4 (Show on Map)
7.8
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel El Pozo in Torremolinos is celebrated for its prime location, which places guests right in the center of the city. This convenient location allows for seamless access to the beach, dining, nightlife and key attractions, all within walking distance. Being steps away from the train station is an added advantage, facilitating easy travel to the airport and Málaga.

The breakfast experience at the hotel's café receives high praise for its affordability, variety and excellent service, though it is noted that breakfast is not included in the room rate. Despite some reports of occasional delays and extra charges, many guests enjoy the convenient and pleasant breakfast options.

Room comments frequently highlight their spaciousness and cleanliness, maintained daily by a diligent housekeeping team. Comfortable beds, effective air conditioning and powerful showers contribute to a positive stay, even though some rooms are furnished with old-fashioned decor. Noise from nearby bars can disrupt light sleepers and some rooms may lack modern amenities or sufficient lighting.

Hotel El Pozo excels in cleanliness with guests often commenting on the spotless condition of the rooms and common areas. Housekeepers are commended for their efficiency and attention to detail, ensuring a pleasant and pristine environment throughout the hotel.

The staff at Hotel El Pozo is a standout feature, renowned for their friendliness, professionalism and willingness to assist guests. The receptionists and housekeeping team receive frequent accolades for their excellent customer service, which significantly enhances the guest experience.

While experiences with the free WiFi are mixed with some guests reporting unreliable connections and others finding it satisfactory, the hotel's superb beachside location remains a highlight. The close proximity to the beach, accessible by foot or via a public elevator, adds to the hotel's appeal as a seaside destination.

Parking can be a challenge due to limited availability and additional costs, though the helpful reception staff often mitigate these issues with their assistance. Hotel El Pozo is also recognized for its family-friendly atmosphere, offering comfortable accommodations and attentive services for families and their pets.

Overall, Hotel El Pozo strikes a balance with its vibrant nightlife proximity while maintaining a peaceful environment for rest. While some aspects such as the furniture and decor may be dated and the bed comfort varies, the hotel's central location, cleanliness and dedicated staff make it a favorable choice for travelers seeking a value-for-money stay in Torremolinos.
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Categories
Hotel near Golf Courses

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

  Dogs Stay Free  

Do you accept dogs in all rooms?
Yes
Is there an extra charge?
Free! There is no extra charge. Dogs stay for free.
Should the dog owner notify you before checking in?
Yes, During the booking process
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Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Small Hotel

3-Star Hotel

Hotel where Dogs Stay Free

Room Types
Double Room This air-conditioned room has a TV and a bathroom with a hairdryer. Free WiFi is provided.

Triple Room This air-conditioned room has a TV and a bathroom with a hairdryer. Free WiFi is provided.

Triple Room with Extra Bed This air-conditioned room has a TV and a bathroom with a hairdryer. Free WiFi is provided.

Single Room This air-conditioned room has a TV and a bathroom with a hairdryer. Free WiFi is provided.

Suite with Terrace This suite's special feature is the hot tub. Boasting 1 bedroom, this spacious suite has 2 bathrooms with a shower, a seating area and terrace where you can relax. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite offers a flat-screen TV with satellite channels, a minibar, a dining area, a wardrobe as well as city views. The unit offers 4 beds.

Studio The studio's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. This air-conditioned studio includes a flat-screen TV with satellite channels, a private bathroom as well as a patio. The unit offers 3 beds.

Double Room with Balcony The double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. Featuring a balcony, this double room also provides a safe deposit box, parquet floors and a flat-screen TV.

Guest Reviews
7.8
Good
Location
Hotel El Pozo boasts an enviable location right in the center of Torremolinos. Guests have repeatedly praised its prime spot which offers seamless access to a variety of key attractions. The convenience of being steps away from the train station, which links directly to the airport and Malaga, makes it ideal for travelers. A short walk leads to the beach, adding to its appeal for sun-seekers.

Visitors also appreciate its proximity to numerous dining and entertainment options, including bars and the vibrant nightlife of La Nogalera. The surrounding area is packed with shops, cafes and a large grocery store just across the street, ensuring that all amenities are within easy reach. Despite its centrality, guests mention that the hotel remains relatively quiet, making it a comfortable and peaceful stay.

The location of the hotel allows for easy exploration of Torremolinos on foot, reducing the need for transportation. Highlighted in the reviews is the hotel's closeness to San Miguel Street, a major pedestrian shopping area and a public elevator that facilitates trips to Bajondillo beach for a small fee. The staff's friendliness and helpfulness also add to the positive experience at this well-situated hotel.

Breakfast
When it comes to breakfast at Hotel El Pozo, the experience is generally positive. Guests frequently mention the availability of a lovely and affordable breakfast at the hotel's cafe and nearby bars. The breakfast provided by the friendly staff in the cafe bar receives high praise with some reviews highlighting the flexibility in timing and excellent service. Many enjoy the spacious bar and dining area, where they find a good variety of breakfast options, though specific choices may be limited.

While the breakfast isn't included in the room rate and some guests find it a bit pricey, the option to dine at nearby establishments at fair prices is appreciated. A few reviews note the convenience of having breakfast right in front of the hotel with small cafes offering good value meals. Overall, despite some minor drawbacks like occasional delays in service and the extra charge, the breakfast experience at Hotel El Pozo is deemed enjoyable and satisfactory by most visitors.

Rooms
Hotel El Pozo offers an array of rooms that cater to different needs with a notable emphasis on spaciousness and cleanliness. Many guests appreciate the generous size of the rooms, which are often described as comfortable and well-organized. Cleanliness is a consistent highlight with rooms being maintained daily, ensuring a fresh and pleasant stay.

The air conditioning is effective, keeping rooms cool during warmer months and the powerful showers are frequently noted as a positive aspect of the bathrooms. While the rooms might not boast the latest decor, featuring some old-fashioned or antique furniture, they still manage to provide a cozy and inviting atmosphere.

Comfortable beds, good quality pillows and well-functioning air conditioning contribute to overall comfort, even though some rooms are reported to be a bit dark or lack natural light. Balconies are a nice feature in some rooms, offering additional space and views. For families or larger groups, some rooms come with extra beds and even a suite with a jacuzzi for added luxury.

However, not all feedback is glowing. Noise from nearby bars and the street can be an issue for light sleepers and occasional reports of unpleasant smells in the bathrooms or from tobacco can detract from the overall experience. Additionally, some rooms lack modern amenities like a minibar or sufficient lighting and the furniture, while functional, is sometimes described as old or in need of an upgrade.

Despite these downsides, the central location of Hotel El Pozo adds a significant advantage, being close to shops and other amenities. Overall, the spacious, clean and comfortable rooms make it a suitable choice for various types of travelers, though some might find the facilities a bit dated or the noise level challenging.

Beds
At Hotel El Pozo, there's a noticeable variation in opinions regarding the comfort of the beds. While many guests found the beds to be very comfortable and even described them as super comfortable or excellent, others noted significant issues. Some reviews mention that the mattresses were firm and broad, while several guests appreciated having comfortable pillows with two provided per person. Unfortunately, a number of guests were dissatisfied, citing problems such as uncomfortable mattresses, squeaky and noisy bedding and even deformed or damaged mattresses. The size of the beds also garnered mixed reactions, ranging from large and accommodating to small and less ideal. Overall, it seems that the bed experience at Hotel El Pozo can be quite hit or miss, depending largely on individual preferences and possibly the specific room allocated.

Cleanliness
Hotel El Pozo has garnered significant praise for its exceptional cleanliness, as noted by many guests. The rooms are consistently described as clean, comfortable and well-maintained with regular housekeeping services ensuring that towels and bed linen are frequently changed. Guests appreciated that all facilities within the hotel, including the rooms, are spotless, contributing to an overall sense of immaculate cleanliness.

Housekeeping staff receive frequent commendations for their efficiency and dedication, making sure that the floors are cleaned daily and even taking extra steps, like spraying built-in cupboards to ensure a pleasant smell. The hotel's cleanliness extends to all parts of the property with multiple remarks about how well-maintained and tidy every area appears.

While there were occasional mentions of less-than-perfect conditions, such as toilets not being cleaned and floors becoming wet after showers, these issues seem to be isolated in the broader context of overwhelmingly positive feedback. The hotel's location, combined with its cleanliness, makes it a pleasant stay for guests, further enhanced by attentive and efficient staff.

Overall, cleanliness stands out as a significant strength for Hotel El Pozo with guests frequently recommending the hotel based on its pristine condition and the diligent work of the housekeeping team.

Staff
Guests have consistently praised the staff at Hotel El Pozo for their outstanding friendliness, attentiveness and professionalism. The receptionists and housekeeping team are frequently noted for their politeness and willingness to assist guests promptly. Many reviewers describe the staff as extremely kind, accommodating and helpful, contributing significantly to a pleasant stay. The front desk staff, in particular, have received commendations for their excellent service and the high quality of information provided. Additionally, the kindness and affability of all personnel, including bar staff, contribute to a welcoming atmosphere that feels almost familial. However, there were a few isolated mentions of staff who seemed less friendly or attentive. Overall, the staff at Hotel El Pozo is highlighted as one of the hotel's best features, providing superb service that enhances the guests' experience.

Wi-Fi
Guests of Hotel El Pozo have had mixed experiences with the hotel's wifi. While there are reports of weak and unreliable connections in the rooms with some guests mentioning that the wifi didn't work at all or was lost at times, there have also been instances where the wifi was working well. It's clear that the quality of the internet connection can vary and some guests faced issues that impacted their stay. The TV channels also experienced signal problems, which was inconvenient for those traveling with children who wanted to watch their favorite shows. Overall, while the hotel provides wifi, its performance may not always meet expectations.

Beach
Hotel El Pozo enjoys a superb location with a beach that is just steps away. Many reviews highlight the proximity to the beach with guests able to reach the sandy shores within minutes. There’s even a public elevator available that can whisk visitors down to the beach, providing an extra layer of convenience.

The hotel's setting is particularly advantageous, as it is also close to the town centre, cafes, shops and other attractions, making it a versatile choice for travelers. The nearby railway station and charming streets lined with stairs to the beach add a quaint, accessible touch to the experience.

For those who enjoy walking, a pleasant stroll can take you to the beach in about 5 to 15 minutes, depending on your pace. Whether one prefers a relaxed walk or a quick jaunt to the beach, the hotel's location caters to all preferences. Additionally, the beaches in the vicinity are noted to be quiet and perfect for everyone, enhancing the overall appeal of the destination.

In summary, Hotel El Pozo stands out for its prime location that offers easy and quick access to the beach as well as nearby amenities, making it an excellent choice for a seaside getaway.

Parking
Hotel El Pozo in Torremolinos offers a mixed experience when it comes to parking. Despite the central location of the hotel making it convenient to walk around the city, many guests found parking to be a challenge. The hotel itself does not provide private parking, which means guests often rely on public or nearby parking spaces. Some guests mentioned that the parking options can be tight, narrow and at times poorly marked with limited availability in the area.

For those who did find parking, the convenience came at an additional charge, typically around 12 euros per day, which is considered reasonable given the city's general difficulty with parking. Although some reviewers pointed out the complications of parking far from the hotel, the reception staff was frequently praised for their excellent service in assisting with parking issues. Several guests were very pleased with the helpful and efficient support they received in resolving their parking dilemmas.

In summary, Hotel El Pozo is centrally located, making it easy to explore the city without a car. However, parking remains a notable issue with a lack of dedicated solutions and some spaces far from the hotel, though the staff's helpfulness often mitigates these challenges.

Family
Hotel El Pozo has garnered admiration for its family-friendly atmosphere and commendable service. Guests have praised the hotel for its focus on creating a safe and clean environment, making it an ideal choice for family stays. The rooms are thoughtfully designed with family needs in mind and the overall vibe is described as very familiar, enhancing the comfort level for those traveling with children. Many reviewers highlighted the hotel's attentiveness and friendliness towards guests with kids, though there was a mention of being unable to accommodate for a crib. Nonetheless, the hotel's overall consideration for children and family-centric services have made it a favored spot for those traveling with both little ones and even pets.

Nightlife
Hotel El Pozo is ideally situated for those looking to experience the vibrant nightlife of Torremolinos. Located in the heart of a lively area, the hotel is in close proximity to Nogalera bars and other popular nightlife streets. Guests have praised its convenient location, which places them right next to the city's most vibrant and colorful nightlife spots. Despite being in such a bustling area, the hotel maintains a peaceful atmosphere at night, ensuring a restful stay. Overall, Hotel El Pozo offers the perfect balance of accessibility to nightlife activities and tranquility for a good night’s sleep.

3 Star
Hotel El Pozo has garnered mixed reviews regarding its three-star rating and overall facilities. While some guests feel that the hotel does not live up to its three-star classification, others believe it meets expectations for its category. The decor has been described as outdated and the rooms, especially those without balconies, offer uninspiring views of an interior courtyard. However, one of the standout positives is the value for money with several guests praising the reasonable rates, particularly in peak seasons like mid-July. Despite some criticism over the price relative to the services provided, many guests still regard the hotel as a good quality-price option for their stay.


No, Hotel El Pozo doesn't have any pool.

No, a spa isn't available at Hotel El Pozo.

Yes, Hotel El Pozo welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire

Yes, parking facilities are available at Hotel El Pozo.

No, Hotel El Pozo doesn't have a gym.

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