Hotel La Laguna Spa & Golf
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel La Laguna Spa & Golf provides a tranquil and serene retreat, immersing guests in a chic, spacious environment that is well-maintained and beautifully landscaped. While the inland location is somewhat remote, it offers proximity to nearby towns, the Alicante airport and various attractions, making it convenient for those with personal vehicles. Golf enthusiasts and those seeking a calm, comfortable stay away from the busy city center particularly appreciate the peaceful setting and the ample parking facilities.
The hotel’s dining experiences draw mixed but predominantly positive reviews. Breakfast is lauded for its variety and quality, featuring fresh fruit, gluten-free options and special touches like champagne. However, some guests have noted issues with service organization and limited choices. Dinner garners strong praise for its quality, presentation and the attentiveness of the staff with standout mentions for the a la carte menu and evening entertainment. Despite some concerns about repetitive menus and pricing, the majority of guests have a favorable impression of the dining options available.
Guest rooms are generally found to be spacious, clean and comfortable with well-appointed furnishings and pleasing terraces. While many highlight the luxury and brightness of the junior suites, others report that certain areas and features are outdated and in need of refurbishment. Issues such as non-functional air conditioning, minor pest problems and insufficient maintenance are noted but do not appear to significantly detract from the overall experience.
Impeccable cleanliness is a hallmark of the hotel, consistently impressing guests across all areas, from rooms to public spaces. Any minor lapses, such as occasionally unclean pool areas or housekeeping oversights, are exceptions rather than the rule. The dedicated and friendly staff also contribute significantly to the hotel's positive atmosphere, frequently recognized for their helpfulness, efficiency and professionalism in ensuring a pleasant stay for guests.
Wi-Fi connectivity receives varied feedback, performing well in common areas but often lacking in rooms where signal strength can be inconsistent. Although generally functional, improvements are needed to fully satisfy the expectations of all guests.
The spa facilities are particularly praised for their quality and the serene experience they offer, although limited hours and occasional closures for maintenance can be points of frustration. In contrast, the gym receives mixed reviews due to limited equipment and functionality, which can be a letdown for fitness-focused visitors.
The pool area stands out as a highlight for many, appreciated for its spaciousness, cleanliness and tranquil ambiance. However, it is sometimes criticized for being cold, lacking sufficient sunbeds and umbrellas and having restrictive operating hours.
In summary, Hotel La Laguna Spa & Golf is celebrated for its peaceful and attractive setting, quality dining experiences, comfortable accommodations and outstanding cleanliness and staff service. While there are areas for improvement, particularly in maintenance and certain amenities, it remains a favored choice for those seeking relaxation and comfort in a serene environment.
Categories
The hotel’s dining experiences draw mixed but predominantly positive reviews. Breakfast is lauded for its variety and quality, featuring fresh fruit, gluten-free options and special touches like champagne. However, some guests have noted issues with service organization and limited choices. Dinner garners strong praise for its quality, presentation and the attentiveness of the staff with standout mentions for the a la carte menu and evening entertainment. Despite some concerns about repetitive menus and pricing, the majority of guests have a favorable impression of the dining options available.
Guest rooms are generally found to be spacious, clean and comfortable with well-appointed furnishings and pleasing terraces. While many highlight the luxury and brightness of the junior suites, others report that certain areas and features are outdated and in need of refurbishment. Issues such as non-functional air conditioning, minor pest problems and insufficient maintenance are noted but do not appear to significantly detract from the overall experience.
Impeccable cleanliness is a hallmark of the hotel, consistently impressing guests across all areas, from rooms to public spaces. Any minor lapses, such as occasionally unclean pool areas or housekeeping oversights, are exceptions rather than the rule. The dedicated and friendly staff also contribute significantly to the hotel's positive atmosphere, frequently recognized for their helpfulness, efficiency and professionalism in ensuring a pleasant stay for guests.
Wi-Fi connectivity receives varied feedback, performing well in common areas but often lacking in rooms where signal strength can be inconsistent. Although generally functional, improvements are needed to fully satisfy the expectations of all guests.
The spa facilities are particularly praised for their quality and the serene experience they offer, although limited hours and occasional closures for maintenance can be points of frustration. In contrast, the gym receives mixed reviews due to limited equipment and functionality, which can be a letdown for fitness-focused visitors.
The pool area stands out as a highlight for many, appreciated for its spaciousness, cleanliness and tranquil ambiance. However, it is sometimes criticized for being cold, lacking sufficient sunbeds and umbrellas and having restrictive operating hours.
In summary, Hotel La Laguna Spa & Golf is celebrated for its peaceful and attractive setting, quality dining experiences, comfortable accommodations and outstanding cleanliness and staff service. While there are areas for improvement, particularly in maintenance and certain amenities, it remains a favored choice for those seeking relaxation and comfort in a serene environment.
Hotel with EV Charging Stations
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Rooftop Pool Panoramic View Pool Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Hotel with Indoor Pool
Guest Reviews
Hotel La Laguna Spa & Golf offers a peaceful retreat in a tranquil and beautiful setting. Located conveniently inland, the hotel provides easy access to Quesada and is well-situated for those visiting friends and family nearby or exploring the surrounding areas. Despite not being centrally located and requiring a car for most activities, guests appreciate the quiet atmosphere, which is ideal for a relaxing stay away from the hustle and bustle.
The resort boasts a chic appearance and spacious grounds, contributing to its charming ambiance. It's perfectly positioned for golf enthusiasts and those seeking proximity to Alicante airport, as well as nearby attractions like Torrevieja and Guardamar. Although the hotel is somewhat remote and far from the beach and city center, it compensates with excellent amenities, friendly staff and clean facilities.
Dining options and shops are limited in the immediate vicinity, but the hotel’s location is described as convenient for those with personal vehicles, offering good access to a range of local restaurants and bars. The ample parking facilities and calm neighborhood are highlighted as positive aspects, making it a very good choice for travelers looking for a serene and comfortable stay.
Hotel La Laguna Spa & Golf garners mixed reviews regarding its breakfast offerings. Many guests praise the breakfast, highlighting its quality, variety and cleanliness. Terms like "great," "delicious," "excellent," and "very good" frequently appear in positive reviews, emphasizing the abundance and diversity of both hot and cold dishes. Many appreciated the friendly and attentive staff, fresh fruit, gluten-free options and the general cleanliness of the breakfast area. Some reviews mentioned special touches like champagne and freshly squeezed juices, which added to the experience.
However, not all feedback is glowing. Several guests mentioned limited choices and the lack of variety in the breakfast buffet, often characterizing it as not up to the standards expected of a 4-star hotel. Complaints about cold food, particularly eggs and bacon and inadequate hot food options were common. Additionally, issues such as long queues, especially for beverages and disorganized service during busy times were noted.
While the breakfast overall seems to meet the basic expectations of many guests, there is room for improvement in variety and service organization to better meet the expectations set by the hotel's rating.
Guests of Hotel La Laguna Spa & Golf generally have positive impressions about the dinner experience. Many reviews highlight the quality and presentation of the food, describing it as delicious, very good and well-cooked. The a la carte dinner receives specific praise, as does the gala dinner with its high-quality offerings. Exceptional service and attentive staff also receive special mentions, contributing to a pleasant dining atmosphere.
Several guests note the restaurant's peaceful and nice ambiance, great food and the presence of evening entertainment, enhancing the dining experience. The option for a tasting menu and a varied selection of wines are appreciated by those who enjoy exploring different culinary tastes. Splendid service during evening meals and good presentation are additional aspects that guests find praiseworthy.
However, not all reviews are favorable. Some guests feel the restaurant is somewhat expensive and cite issues such as a lack of variety, repetitive menus and basic set meals. Specific criticisms include hard rice, dry chicken and dishes that do not meet expectations, such as unsatisfactory meat pies. There’s also feedback suggesting improvement in chef quality and menu options and some guests find the half-board option lacking value.
In summary, while the majority of guests are satisfied with their dining experience at Hotel La Laguna Spa & Golf, appreciating the quality of food and service, there are mentions of areas needing improvement and concerns about pricing.
Hotel La Laguna Spa & Golf offers a mix of experiences for its guests when it comes to room accommodations. Many guests have appreciated the spaciousness and cleanliness of the rooms, highlighting their comfort and the large sizes of both the rooms and bathrooms. Several reviews mention the pleasant terraces that offer direct access to the gardens, providing a calming and scenic environment.
Numerous guests have enjoyed rooms that are well-appointed and luxurious with spacious junior suites receiving particular praise for their brightness and cleanliness. Other positive aspects include functional furnishings and the provision of essential facilities, although there are mixed opinions on their condition.
On the downside, a number of reviews note that the rooms and their features appear outdated and in need of renovation. Issues like poor maintenance, dirty carpets, non-functional air conditioning and minor pest problems have been points of concern. Some rooms have been described as dark, small and in need of better ventilation. Additionally, certain details such as old TV sets, limited coffee and tea facilities and the necessity for a furniture update have also been highlighted.
Overall, while the hotel's rooms offer comfortable and practical accommodations, there are several areas that could benefit from more attention to maintenance and modern upgrades to fully meet the expectations of discerning travelers.
Hotel La Laguna Spa & Golf receives varied feedback concerning its beds. Many guests found the beds very comfortable and spacious with multiple mentions of soft pillows and crisp linens contributing to a pleasant sleeping experience. The beds are frequently described as 'super comfortable' or 'exceptionally comfortable', making them a highlight for many.
However, not all feedback is positive. Some guests feel the mattresses are either too soft or worn out, leading to discomfort. There are mentions of beds sagging in the middle and some mattresses being hard or lacking support. This inconsistency in bed quality suggests that while many guests enjoy a good night's sleep, others find improvements necessary.
In summary, while many guests appreciate the comfort of the beds at Hotel La Laguna Spa & Golf, there are noted inconsistencies in mattress quality, which can affect the overall sleeping experience.
The reviews highlight 'Hotel La Laguna Spa & Golf' for its impressive cleanliness and maintenance. Guests frequently noted the hotel, rooms and facilities as clean, tidy and well-maintained. The cleanliness of rooms, bathrooms and public areas consistently impressed visitors. Descriptions of clean and comfortable beds, spotless linens and hygienic conditions throughout reinforce the hotel's commitment to a clean environment.
However, some areas received mixed reviews. While many praised the overall cleanliness and noted that rooms were clean and smelled pleasant, a few guests pointed out isolated issues like unclean pools, dusty or unswept floors and occasional lapses in housekeeping, such as mouldy fridges or rooms not being thoroughly cleaned. These issues seemed to be exceptions rather than the norm.
Staff interaction was generally positive with guests appreciating the professionalism and friendliness of the cleaning crew and other personnel. Despite minor flaws, the consistent cleanliness made a favorable impression on most guests, making 'Hotel La Laguna Spa & Golf' a reliable choice for those prioritizing hygiene and tidiness during their stay.
Hotel La Laguna Spa & Golf consistently receives high praise for its accommodating and personable staff. The reviews highlight that guests experience warm welcomes and efficient services upon arrival, emphasizing the friendliness and helpful nature of both the reception and general staff. Numerous guests commend the staff for their attentiveness, noting that personnel across various departments, like housekeeping and dining, are not only polite but also very supportive in catering to specific needs, including dietary concerns.
Many reviewers appreciate the professional demeanor of the team, maintaining the hotel's excellent service standards. The cleaning staff receive special mention for ensuring a spotless environment throughout the hotel, which adds to the overall pleasant atmosphere. Guests have also pointed out specific instances where the staff went above and beyond, such as reuniting a guest with a lost dress, showcasing their efficiency and dedication.
While most feedback is overwhelmingly positive, a few guests mentioned instances of less friendly or inattentive service, particularly noting some lapses in enthusiasm at the bar and dining areas. Despite these occasional hiccups, the general sentiment remains that the hotel's staff are a major asset, contributing significantly to creating a pleasant stay for visitors, who often describe them as friendly, welcoming and highly professional.
Hotel La Laguna Spa & Golf boasts varied reviews when it comes to its Wi-Fi services. Guests often highlighted the good quality and fast, strong Wi-Fi available in the common areas. Numerous accounts affirm that the internet connection was both functional and proper during their stay. Complimentary Wi-Fi is provided and in many instances, it worked well throughout the hotel premises. However, there were several noteworthy drawbacks experienced by other guests, particularly regarding in-room connectivity.
Some visitors had trouble accessing the Wi-Fi from their rooms, prompting them to switch rooms to gain a better signal. There were instances where the Wi-Fi service was described as spotty or slow and for some, it was not up to par, especially considering the hotel's four-star status. Complaints included poor setup in double rooms caused by weak connectivity and situations where the signal was very weak or non-existent. Additionally, a few guests found the Wi-Fi service not to be free and noted issues with security.
To summarize, while the Wi-Fi at Hotel La Laguna Spa & Golf is generally praised for its speed and functionality, especially in communal spaces, improvements are needed to ensure consistent, high-quality internet access in guest rooms.
Hotel La Laguna Spa & Golf garners favorable feedback for its spa facilities, often described as great, lovely and very beautiful. Guests frequently appreciate the high quality of the spa, particularly praising the amazing massages and excellent treatments available. The peaceful and scenic environment of the spa makes it a highlight of the hotel stay with many guests finding the spa packages and services to be of great value for money.
However, there are some considerations to note. Several reviews mention that the spa was closed for maintenance or under construction during their visits and the limited operating hours from noon to 6 PM was a point of contention. Additionally, some guests were disappointed with the cleanliness and extra charges associated with the spa services, which were not included in the room rate.
Despite these drawbacks, the overall sentiment suggests that the spa and its facilities offer a relaxing and rejuvenating experience, particularly when the services are available. Guests looking for a tranquil and enjoyable spa experience generally find it at Hotel La Laguna Spa & Golf with many expressing a desire to return and repeat the experience multiple times.
Hotel La Laguna Spa & Golf offers a gym experience that receives mixed reviews from its guests. On the positive side, the gym is praised for being clean and well-maintained with some guests noting that it was nice and even great. There are spinning classes available and the gym features a bicycle gym, which allows for a variety of workout options.
However, several guests expressed disappointment with the fitness facilities. They noted the lack of a treadmill and air conditioning and described the gym as very limited in terms of equipment. Some found the lack of accessible information frustrating and there were reports of none of the appliances working. One guest specifically cited taking the hotel primarily for fitness reasons but was left feeling that it did not meet their expectations.
Overall, while Hotel La Laguna Spa & Golf's gym has some positive attributes, there is a need for better equipment and more information to truly satisfy fitness-focused visitors.
Hotel La Laguna Spa & Golf offers a mixed experience when it comes to its pool facilities, though the positive feedback is overwhelming. The pool is often described as fantastic, beautiful and well-maintained. Guests appreciate the spacious and clean environment, noting that the poolside area feels tranquil and inviting. Many find the pool to be a highlight of their stay, enjoying its large size and the surrounding picturesque garden.
Despite the praises, there are some areas needing improvement. Several guests mentioned that the pool can be quite cold and it is not heated, which might be unpleasant for some. Additionally, cleanliness issues occasionally arise with a minority of reviews citing dirty water or general untidiness. The pool's opening hours can also be restrictive and some guests mentioned their disappointment at finding the pool closed or only available during limited hours.
There are practical considerations, too, such as a shortage of sunbeds and umbrellas around the pool area, which can make it difficult to find a comfortable spot during busy times. The poolside bar, while a nice feature, has limited operating hours, which may leave guests wanting more flexibility.
Overall, Hotel La Laguna Spa & Golf's pool area generally receives high marks for aesthetics and maintenance, contributing greatly to a relaxing and enjoyable stay, though some improvements in temperature control, accessibility and cleanliness could enhance the experience even further.
Hotel La Laguna Spa & Golf offers a range of parking options that cater to its guests' convenience and security. Many reviewers appreciate the easy accessibility and availability of free parking right in front of the hotel or in the hotel’s own parking lot. Guests frequently mention the spacious and ample parking facilities with the added benefit of some covered parking areas. Secure parking is also highlighted, providing peace of mind for those who are concerned about vehicle safety.
Convenience is further enhanced with designated car parks and the availability of electric charging stations for those with electric vehicles. Although a small number of reviews mention some shortcomings, such as limited staff and occasional lack of access to alternative transportation like taxis, the overall sentiment towards the parking facilities remains positive. The convenience of having easy, trouble-free parking facilities significantly adds to the overall guest experience at Hotel La Laguna Spa & Golf.
Hotel La Laguna Spa & Golf is highly regarded for its family-oriented atmosphere, making it an ideal choice for those traveling with children. Many guests feel right at home due to the friendly staff and the welcoming environment, which is accentuated by the fact that it is a small family business. The hotel offers good value for families and its spacious suites are perfect for parents and two kids.
The area surrounding the hotel is great for families and the hotel's large family rooms contribute to a comfortable stay. While the children’s activities might be lacking, the hotel compensates with several restaurants where families can dine peacefully. The family-friendly vibe is evident as the hotel even designates specific sides of the restaurant for families, enhancing the overall dining experience.
Guests who have visited the hotel for family stays, weddings, or simply as a retreat while visiting relatives, all speak positively of their experiences. The venue is perfect for family gatherings and special events with an ambiance that brings ease and warmth to any celebration. Despite the busyness of the family areas, the overall experience is one of relaxation and satisfaction for families looking for a pleasant getaway.
Hotel La Laguna Spa & Golf is situated in an advantageous location for golf enthusiasts, offering easy access to beautiful and well-maintained golf courses nearby. The hotel is particularly appealing to those looking for a relaxing retreat interspersed with some golfing sessions, making it ideal for short stays focused on sports and relaxation. Guests have praised the nearby mini-golf facilities as well. Despite marketing itself as a Spa and Golf hotel, it lacks direct on-site golfing facilities, which has occasionally led to disappointment for some visitors who were expecting a more integrated golf experience. Nonetheless, the overall impression remains positive due to its proximity to numerous golfing options.
Hotel La Laguna Spa & Golf has left many guests underwhelmed by its four-star rating with consistent feedback indicating the property does not meet typical four-star standards. Many reviewers noted that the facilities and services fail to live up to expectations with several specifically mentioning the gym's lack of a treadmill and the additional charges for access to the sauna and steam room, which are usually included in comparable hotels.
Guests also remarked that the overall decor and refurbishment of the hotel could use significant improvement to better align with a four-star experience. There were comments about the hotel's cleanliness with some finding it not as pristine as online pictures suggested.
While a few guests felt it was a good hotel with decent facilities, there was consensus that with more effort from management, the hotel could truly reflect its four-star aspirations. Ultimately, despite some positive notes, the general sentiment was that the hotel feels closer to a three-star establishment and does not sufficiently justify its higher rating or the price point.
Guests have expressed mixed experiences regarding the jacuzzi and hot tub at Hotel La Laguna Spa & Golf. While some noted that the jacuzzi was relaxing and available for use, others experienced issues such as broken or cold hot tubs. Additionally, incidents like room flooding from the jacuzzi bath above were mentioned. The absence of a lifeguard at the jacuzzi and the lack of saunas were also highlighted. Despite these points, there were mentions of a plunge pool jacuzzi and a saltwater pool with a jacuzzi, contributing to an overall satisfactory stay for some guests.
Hotel La Laguna Spa & Golf has garnered a reputation as a reliable choice for business travelers seeking comfort and efficiency. The hotel offers business-friendly amenities and services designed to cater to professionals, making it a commendable option for work-related stays. Quiet surroundings enhance the working environment, allowing guests to focus on their professional responsibilities without interruption.
Rooms are well-suited for business activities, adequately equipped to meet the needs of travelers. The hotel's facilities are tailored to business use, addressing a variety of professional requirements. Connections to different places are efficient, ensuring that travel logistics do not become a hindrance.
However, the hotel's distance from the city center has been noted as a drawback, occasionally causing inconvenience for those whose work necessitates more central location. Despite mixed reviews on some property attributes, the overall consensus deems the hotel fine for business trips and perfect for conferences held within the establishment.
Hotel La Laguna Spa & Golf remains a solid choice for business travelers, providing essential amenities and a conducive environment for work and professional engagements.
Hotel La Laguna Spa & Golf offers good accessibility with varied and accessible routes, making it an option for guests with disabilities. The staff is noted for being welcoming and the hotel maintains cleanliness standards for disabled accommodations. Although accessibility features are somewhat limited, handrails and other facilities are effective. Some guests mentioned difficulties in reaching rooms and noted the absence of accessible rooms on the ground floor. It's advised to contact the front desk in advance for specific accessible room arrangements. Overall, accessibility is fair but with mixed impressions from those with physical challenges. The hotel's location adds to its appeal, being easily accessible.
The outdoor pool at Hotel La Laguna Spa & Golf is an attractive feature, frequently praised for its well-maintained condition and beautiful appearance. Guests have described it as a wonderful, amazing swimming area with a nice ambiance. The pool area is noted for being great, as it is never too crowded, providing a relaxing environment with available sunbeds. Although some guests found the outdoor pool to be small, it was still considered nice and appealing. Occasionally, the cold weather prevented its use and there were a few concerns about the quality and additional charges for pool towels. Overall, the outdoor pool is a charming aspect of the hotel, albeit with some minor drawbacks.
The indoor pool at Hotel La Laguna Spa & Golf appears to have been a source of disappointment for some guests, citing issues like the pool being unclean and in need of maintenance. There are also multiple mentions of the indoor pool being closed or pending reopening, which suggests ongoing issues. Additionally, access to the indoor pool is not included in the room rate and incurs an extra fee, which several guests found inconvenient. While the indoor pool is heated and part of the spa facilities, it seems that its availability and condition could benefit from improvements.
Hotel La Laguna Spa & Golf offers an inviting destination for honeymooners and couples seeking a romantic getaway. The hotel boasts a dedicated honeymoon package, ensuring that couples celebrating special occasions receive tailored amenities and services to enhance their stay. Guests have highlighted the private facilities and lovely pool as standout features, creating an idyllic atmosphere for romance and relaxation. Whether it's for a honeymoon or a romantic escape, this hotel is positioned as an ideal venue for creating memorable moments. With an ambiance designed for couples, it stands out as a charming choice for a romantic retreat.
Hotel La Laguna Spa & Golf offers a charming and romantic atmosphere, perfect for couples seeking a peaceful and beautiful getaway. The grounds are romantic and beautifully maintained, contributing to the overall appeal of the location. Guests have praised the big beds and lovely dining rooms, which add to the romantic experience. The hotel is surrounded by nice surroundings and offers romantic spots for evening activities. Dining at the lovely restaurants on-site is another highlight. Overall, Hotel La Laguna Spa & Golf is a great place for a romantic escape with noticeable attention to creating a friendly and charming atmosphere for its guests.
Location Show Map
Location
The resort boasts a chic appearance and spacious grounds, contributing to its charming ambiance. It's perfectly positioned for golf enthusiasts and those seeking proximity to Alicante airport, as well as nearby attractions like Torrevieja and Guardamar. Although the hotel is somewhat remote and far from the beach and city center, it compensates with excellent amenities, friendly staff and clean facilities.
Dining options and shops are limited in the immediate vicinity, but the hotel’s location is described as convenient for those with personal vehicles, offering good access to a range of local restaurants and bars. The ample parking facilities and calm neighborhood are highlighted as positive aspects, making it a very good choice for travelers looking for a serene and comfortable stay.
Breakfast
However, not all feedback is glowing. Several guests mentioned limited choices and the lack of variety in the breakfast buffet, often characterizing it as not up to the standards expected of a 4-star hotel. Complaints about cold food, particularly eggs and bacon and inadequate hot food options were common. Additionally, issues such as long queues, especially for beverages and disorganized service during busy times were noted.
While the breakfast overall seems to meet the basic expectations of many guests, there is room for improvement in variety and service organization to better meet the expectations set by the hotel's rating.
Dinner
Several guests note the restaurant's peaceful and nice ambiance, great food and the presence of evening entertainment, enhancing the dining experience. The option for a tasting menu and a varied selection of wines are appreciated by those who enjoy exploring different culinary tastes. Splendid service during evening meals and good presentation are additional aspects that guests find praiseworthy.
However, not all reviews are favorable. Some guests feel the restaurant is somewhat expensive and cite issues such as a lack of variety, repetitive menus and basic set meals. Specific criticisms include hard rice, dry chicken and dishes that do not meet expectations, such as unsatisfactory meat pies. There’s also feedback suggesting improvement in chef quality and menu options and some guests find the half-board option lacking value.
In summary, while the majority of guests are satisfied with their dining experience at Hotel La Laguna Spa & Golf, appreciating the quality of food and service, there are mentions of areas needing improvement and concerns about pricing.
Rooms
Numerous guests have enjoyed rooms that are well-appointed and luxurious with spacious junior suites receiving particular praise for their brightness and cleanliness. Other positive aspects include functional furnishings and the provision of essential facilities, although there are mixed opinions on their condition.
On the downside, a number of reviews note that the rooms and their features appear outdated and in need of renovation. Issues like poor maintenance, dirty carpets, non-functional air conditioning and minor pest problems have been points of concern. Some rooms have been described as dark, small and in need of better ventilation. Additionally, certain details such as old TV sets, limited coffee and tea facilities and the necessity for a furniture update have also been highlighted.
Overall, while the hotel's rooms offer comfortable and practical accommodations, there are several areas that could benefit from more attention to maintenance and modern upgrades to fully meet the expectations of discerning travelers.
Beds
However, not all feedback is positive. Some guests feel the mattresses are either too soft or worn out, leading to discomfort. There are mentions of beds sagging in the middle and some mattresses being hard or lacking support. This inconsistency in bed quality suggests that while many guests enjoy a good night's sleep, others find improvements necessary.
In summary, while many guests appreciate the comfort of the beds at Hotel La Laguna Spa & Golf, there are noted inconsistencies in mattress quality, which can affect the overall sleeping experience.
Cleanliness
However, some areas received mixed reviews. While many praised the overall cleanliness and noted that rooms were clean and smelled pleasant, a few guests pointed out isolated issues like unclean pools, dusty or unswept floors and occasional lapses in housekeeping, such as mouldy fridges or rooms not being thoroughly cleaned. These issues seemed to be exceptions rather than the norm.
Staff interaction was generally positive with guests appreciating the professionalism and friendliness of the cleaning crew and other personnel. Despite minor flaws, the consistent cleanliness made a favorable impression on most guests, making 'Hotel La Laguna Spa & Golf' a reliable choice for those prioritizing hygiene and tidiness during their stay.
Staff
Many reviewers appreciate the professional demeanor of the team, maintaining the hotel's excellent service standards. The cleaning staff receive special mention for ensuring a spotless environment throughout the hotel, which adds to the overall pleasant atmosphere. Guests have also pointed out specific instances where the staff went above and beyond, such as reuniting a guest with a lost dress, showcasing their efficiency and dedication.
While most feedback is overwhelmingly positive, a few guests mentioned instances of less friendly or inattentive service, particularly noting some lapses in enthusiasm at the bar and dining areas. Despite these occasional hiccups, the general sentiment remains that the hotel's staff are a major asset, contributing significantly to creating a pleasant stay for visitors, who often describe them as friendly, welcoming and highly professional.
Wi-Fi
Some visitors had trouble accessing the Wi-Fi from their rooms, prompting them to switch rooms to gain a better signal. There were instances where the Wi-Fi service was described as spotty or slow and for some, it was not up to par, especially considering the hotel's four-star status. Complaints included poor setup in double rooms caused by weak connectivity and situations where the signal was very weak or non-existent. Additionally, a few guests found the Wi-Fi service not to be free and noted issues with security.
To summarize, while the Wi-Fi at Hotel La Laguna Spa & Golf is generally praised for its speed and functionality, especially in communal spaces, improvements are needed to ensure consistent, high-quality internet access in guest rooms.
Spa
However, there are some considerations to note. Several reviews mention that the spa was closed for maintenance or under construction during their visits and the limited operating hours from noon to 6 PM was a point of contention. Additionally, some guests were disappointed with the cleanliness and extra charges associated with the spa services, which were not included in the room rate.
Despite these drawbacks, the overall sentiment suggests that the spa and its facilities offer a relaxing and rejuvenating experience, particularly when the services are available. Guests looking for a tranquil and enjoyable spa experience generally find it at Hotel La Laguna Spa & Golf with many expressing a desire to return and repeat the experience multiple times.
Gym
However, several guests expressed disappointment with the fitness facilities. They noted the lack of a treadmill and air conditioning and described the gym as very limited in terms of equipment. Some found the lack of accessible information frustrating and there were reports of none of the appliances working. One guest specifically cited taking the hotel primarily for fitness reasons but was left feeling that it did not meet their expectations.
Overall, while Hotel La Laguna Spa & Golf's gym has some positive attributes, there is a need for better equipment and more information to truly satisfy fitness-focused visitors.
Pool
Despite the praises, there are some areas needing improvement. Several guests mentioned that the pool can be quite cold and it is not heated, which might be unpleasant for some. Additionally, cleanliness issues occasionally arise with a minority of reviews citing dirty water or general untidiness. The pool's opening hours can also be restrictive and some guests mentioned their disappointment at finding the pool closed or only available during limited hours.
There are practical considerations, too, such as a shortage of sunbeds and umbrellas around the pool area, which can make it difficult to find a comfortable spot during busy times. The poolside bar, while a nice feature, has limited operating hours, which may leave guests wanting more flexibility.
Overall, Hotel La Laguna Spa & Golf's pool area generally receives high marks for aesthetics and maintenance, contributing greatly to a relaxing and enjoyable stay, though some improvements in temperature control, accessibility and cleanliness could enhance the experience even further.
Parking
Convenience is further enhanced with designated car parks and the availability of electric charging stations for those with electric vehicles. Although a small number of reviews mention some shortcomings, such as limited staff and occasional lack of access to alternative transportation like taxis, the overall sentiment towards the parking facilities remains positive. The convenience of having easy, trouble-free parking facilities significantly adds to the overall guest experience at Hotel La Laguna Spa & Golf.
Family
The area surrounding the hotel is great for families and the hotel's large family rooms contribute to a comfortable stay. While the children’s activities might be lacking, the hotel compensates with several restaurants where families can dine peacefully. The family-friendly vibe is evident as the hotel even designates specific sides of the restaurant for families, enhancing the overall dining experience.
Guests who have visited the hotel for family stays, weddings, or simply as a retreat while visiting relatives, all speak positively of their experiences. The venue is perfect for family gatherings and special events with an ambiance that brings ease and warmth to any celebration. Despite the busyness of the family areas, the overall experience is one of relaxation and satisfaction for families looking for a pleasant getaway.
Golf
4 Star
Guests also remarked that the overall decor and refurbishment of the hotel could use significant improvement to better align with a four-star experience. There were comments about the hotel's cleanliness with some finding it not as pristine as online pictures suggested.
While a few guests felt it was a good hotel with decent facilities, there was consensus that with more effort from management, the hotel could truly reflect its four-star aspirations. Ultimately, despite some positive notes, the general sentiment was that the hotel feels closer to a three-star establishment and does not sufficiently justify its higher rating or the price point.
Rooms with Jacuzzi / Hot-Tub
Business
Rooms are well-suited for business activities, adequately equipped to meet the needs of travelers. The hotel's facilities are tailored to business use, addressing a variety of professional requirements. Connections to different places are efficient, ensuring that travel logistics do not become a hindrance.
However, the hotel's distance from the city center has been noted as a drawback, occasionally causing inconvenience for those whose work necessitates more central location. Despite mixed reviews on some property attributes, the overall consensus deems the hotel fine for business trips and perfect for conferences held within the establishment.
Hotel La Laguna Spa & Golf remains a solid choice for business travelers, providing essential amenities and a conducive environment for work and professional engagements.
Accessible
Outdoor Pool
Indoor Pool
Honeymoon
Romantic
Yes, Hotel La Laguna Spa & Golf has pool(s) that belong to one or more of the following categories: Indoor Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Hotel La Laguna Spa & Golf.
No, Hotel La Laguna Spa & Golf doesn't allow dogs.
Yes, parking facilities are available at Hotel La Laguna Spa & Golf.
Yes, Hotel La Laguna Spa & Golf has a gym.
Location Show Map
More Options
