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Summary of reviewsTroodos Hotel & Spa, nestled in the heart of Troodos Square, enjoys a prime location that is perfect for nature lovers. Surrounded by picturesque scenery, it offers easy access to numerous hiking trails through the Troodos Mountains and close proximity to the Visitor's Centre and ski slopes. Guests frequently praise the breathtaking views from their rooms, adding to the overall charm of the hotel. The combination of its excellent location, friendly staff and convenient access to outdoor activities makes it a favored destination for visitors seeking both adventure and relaxation.
The breakfast experience at Troodos Hotel & Spa is generally well-received with guests appreciating the extensive and varied buffet, including fresh items and traditional Cypriot appetizers and desserts. The scenic breakfast room and personalized service during the off-season add to the positive dining experience, despite some minor feedback on the temperature of hot dishes and selection of beverages.
Dinner service receives mixed reviews. Many guests found the food delicious and enjoyed the relaxing ambiance of the restaurant. However, there were complaints about inadequate vegetarian options and the quality of certain dishes, indicating an area for improvement.
Rooms at the hotel provide essential comfort with clean, spacious interiors and stunning mountain views. Amenities such as kettles and small fridges enhance convenience. However, some guests noted that the decor is dated and furnishings worn, suggesting a need for renovation. Despite these drawbacks, the staff's responsiveness often mitigated the negative points.
Cleanliness is a strong point for the Troodos Hotel & Spa with most guests finding their rooms and public areas very clean. Although there were occasional lapses, they did not significantly impact the overall positive impression of the hotel's hygiene standards.
The staff at Troodos Hotel & Spa are widely praised for their friendliness and helpfulness, contributing to a cozy atmosphere. Reception staff, in particular, are noted for their accommodating nature. Although there were isolated instances needing better customer service, the majority of interactions were positive.
The spa with its awe-inspiring mountain views and professional massage services, is highly rated. However, its limited availability to weekends only is a drawback for some guests.
Parking options are generally appreciated, despite concerns about lighting and the gravel surface.
Troodos Hotel & Spa offers a family-friendly atmosphere, ideal for those seeking a straightforward and comfortable stay. However, some noise disruptions and booking discrepancies were noted. Beds receive mixed reviews with some guests finding them comfortable, while others reported issues with mattress quality.
In summary, Troodos Hotel & Spa is a well-regarded accommodation in the Troodos region, known for its excellent location, friendly staff and picturesque views. While there is room for improvement in certain areas, the hotel offers a pleasant experience overall, particularly for nature enthusiasts and families. Show more
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Hotel with Spa
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Economy Double RoomThe double room features a wardrobe, a carpeted floor, as well as a private bathroom boasting a bath and a hairdryer. Rooms on the upper floors are reachable by lift.
Standard Double or Twin RoomThe twin/double room provides a wardrobe, a carpeted floor, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 2 beds.
Family Room with Mountain ViewThe family room provides a wardrobe, a carpeted floor, a balcony with mountain views as well as a private bathroom featuring a walk-in shower.
Superior Double or Twin RoomThe twin/double room offers a seating area, a wardrobe, as well as a private bathroom featuring a bath and a hairdryer. This twin/double room features a sofa, a carpeted floor, a flat-screen TV and a balcony. The unit offers 2 beds.
Superior Double or Twin Room with Mountain ViewThe twin/double room features a seating area, a wardrobe, a balcony with mountain views as well as a private bathroom boasting a bath. The unit has 2 beds.
Deluxe Double RoomThe double room features a seating area, a wardrobe, a balcony with mountain views as well as a private bathroom boasting a bath. The unit has 1 bed.
Family RoomThe family room features a wardrobe, a carpeted floor, as well as a private bathroom boasting a bath and a hairdryer. The unit has 3 beds.
Standard Family RoomThe family room offers a wardrobe, a carpeted floor, a balcony with mountain views as well as a private bathroom featuring a bath. The unit offers 3 beds.
Guest Reviews
7.6
Good
Location
Nestled in the heart of Troodos Square, Troodos Hotel & Spa offers a prime location surrounded by picturesque scenery and abundant opportunities for outdoor activities. The hotel's central position provides easy access to the Visitor's Centre and numerous hiking trails through the magical forests of the Troodos Mountains. Guests frequently praise the breathtaking views from their rooms, which overlook the stunning mountain landscapes and dense woodlands.
Perfect for nature lovers, the location is ideal for exploring the Troodos area with several hiking trails starting just steps from the hotel and the ski slopes only a short drive away. The convenience of being close to the bus stop and central to the region's attractions makes this hotel a superb choice for those keen on walking, hiking and immersing themselves in nature.
The views are consistently highlighted as a standout feature, whether enjoyed from the rooms' balconies or terraces. The hotel's ambiance and impeccable reception service add to the overall positive experience, making it a well-regarded accommodation in the Troodos region. The combination of excellent location, friendly staff and access to the plethora of nearby outdoor activities makes Troodos Hotel & Spa a favored destination for visitors seeking both adventure and relaxation.
Breakfast
The breakfast experience at Troodos Hotel & Spa receives generally positive feedback from guests. Many reviewers highlight the extensive and varied buffet that offers a generous selection of dishes, including delicious and freshly prepared items. Guests appreciate the good quality of food, especially the excellent bread and homemade marmalades. The spacious breakfast room with its scenic views adds to the pleasant dining experience.
Many reviewers describe the breakfast as delicious, plentiful and well-stocked with the added benefit of a more personalized service during the off-season, when breakfast is served at the table. The availability of traditional Cypriot appetizers and desserts during dinner also garners praise, further enhancing the overall dining experience.
However, there are mentions of certain drawbacks. Some guests felt the quality and selection of beverages could be improved and a few noted that the hot dishes tended to get cold by 9:00 AM. A handful of reviews describe the breakfast as basic or sparse with occasional complaints about missing items like fruits and yogurts. Others felt that for the money paid, the breakfast could have been more satisfying.
Despite these few concerns, most guests find the breakfast at Troodos Hotel & Spa to be enjoyable and a great start to their day.
Dinner
Troodos Hotel & Spa offers varied reviews when it comes to their dinner service. Their breakfast receives high praise for its variety and quality, offering three cooked meals alongside a cold buffet. Many guests found the food at dinner to be delicious, very good, tasty and superb with satisfying portions and a plentiful buffet that includes options like soup, desserts and fruits at a reasonable price.
The ambiance of the restaurant, described as having a relaxing cabin vibe, enhances the dining experience. Guests appreciated the warmth and stunning views, which added to the overall enjoyment. The hotel bar also garnered positive comments for serving good food in a pleasant setting.
However, some guests reported less favorable experiences, highlighting issues like inadequate and overpriced meals, especially for vegetarians. There were mentions of subpar dishes, such as terrible mushroom soup and even instances of food poisoning. The quality of some dishes and the professionalism of the staff were noted as areas needing improvement.
Overall, while many guests enjoyed their dinner at Troodos Hotel & Spa, there is room for improvement to ensure a consistently positive dining experience.
Rooms
Troodos Hotel & Spa offers a mixed bag when it comes to its rooms with a blend of both positive and negative aspects mentioned by guests. On the bright side, many visitors found the rooms to be clean, spacious and comfortable with some enjoying breathtaking mountain views from their balconies. The presence of amenities such as kettles, coffee, tea, small fridges and complimentary toiletries added a touch of convenience.
Several guests noted that the rooms were basic yet provided essential comfort, mentioning good bedding and comfortable mattresses. Moreover, specific mentions of warm rooms were appreciated, especially since it can get cold in the region.
However, there were some criticisms regarding the overall state of the rooms. Many guests found the decor dated and the furnishings worn out, indicating a need for renovation. Some rooms were described as dark, damp and musty with a few even having an unpleasant smell or faint whiff of cigarettes despite the non-smoking policy.
The lack of air conditioning was a notable downside for some and issues with cleanliness and outdated bathrooms were also raised. Despite these drawbacks, the hotel staff’s responsiveness, such as upgrading rooms and maintaining a welcoming atmosphere, seemed to offset some of the negative points.
In summary, while Troodos Hotel & Spa's rooms may not be the epitome of luxury, they offer essential comfort with a hint of rustic charm and stunning views, albeit with a scope for significant improvements in décor and amenities.
Beds
For those considering a stay at the Troodos Hotel & Spa, the bed situation seems to be quite mixed based on guest reviews. On the positive side, many guests found the beds to be comfortable with several specifically mentioning the comfort of both the beds and the pillows. Some have praised the mattresses as being very good and described the beds as large and super comfortable.
However, there are notable concerns that should be considered. A significant number of guests reported the beds as being uncomfortable with some describing the mattresses as hard and others noting they felt old and worn out. There were also comments about beds being exceptionally uncomfortable and too small, leading to an unsatisfactory sleeping experience for taller guests. Furthermore, the quality of the pillows has also been questioned with some guests finding them unsatisfactory.
Overall, while there are positive remarks about the comfort of the beds, potential guests might want to weigh these against the repeated criticisms of bed comfort and mattress quality.
Cleanliness
The reviews for Troodos Hotel & Spa suggest a generally positive impression of its cleanliness, which seems to be one of its key strengths. Most guests highlighted that their rooms and the hotel facilities were very clean with descriptions such as "clean and big", "very clean throughout the accommodation" and "clean rooms, spacious". The staff's efforts in maintaining hygiene were appreciated with comments about the cleaners doing a good job.
However, some guests pointed out inconsistencies in cleanliness, mentioning specific lapses like smelly bedsheets and occasional oversight, such as a found dirty sock and dirty towels. While the hotel is older and might need maintenance, its cleanliness standards were largely seen as adequate for a comfortable stay with some noting the environment was both clean and pleasant.
In conclusion, Troodos Hotel & Spa is generally clean and well-maintained, contributing positively to guests' experiences despite some minor drawbacks that need attention.
Staff
Troodos Hotel & Spa is widely praised for its exceptional staff, who are often described as friendly, helpful and polite. Guests repeatedly mention the warm welcome they received, noting that staff members were particularly accommodating during check-in and throughout their stay. The reception staff and front desk personnel were highlighted for their delightful and pleasant attitudes, always ready to answer questions and provide assistance.
Several guests appreciated the extra efforts made by the staff to ensure comfort with some experiencing room upgrades and additional attention, such as the offer of fresh towels. The restaurant and cleaning staff were also commended for their friendliness and accommodating nature, contributing to a cozy atmosphere within the hotel.
However, a few reviews noted that some younger staff members might benefit from additional training to better meet customer service expectations. Isolated instances of staff being described as rude and unhelpful surfaced, yet these were exceptions rather than the norm. A staff shortage at the restaurant was mentioned, which may have affected service speed.
In summary, the majority of the reviews reflect a positive experience with a particular emphasis on the kindness and helpfulness of the Troodos Hotel & Spa staff, making stays pleasant and comfortable for many guests.
Spa
The spa at Troodos Hotel & Spa boasts an awe-inspiring view of the mountains and large windows that offer vistas of the snow, creating a serene and picturesque environment. Reviewers described the spa as amazing, clean and professional. The massage services received high praise, often being described as excellent and amazing. Additionally, the prices for the spa services were noted to be very good, though some visitors regretted not bringing swimwear.
However, there are some limitations to be aware of. The spa facilities are only available during the weekends, which caused disappointment for those visiting during the week or off-season. Issues such as the hammam being cold and the spa amenities not being available at all times were also mentioned. Overall, while the spa services themselves are highly rated, potential guests should consider the limited operating days when planning their visit.
Parking
Troodos Hotel & Spa offers various parking options for guests. There are designated parking areas both behind and in front of the hotel with availability often mentioned positively. However, it's worth noting that the parking area can be devoid of lighting at night, which may be a concern for some travelers. While some reviewers appreciated the available parking, others mentioned that hotel parking wasn't always provided, leading them to use a nearby free, unguarded public parking area. Additionally, the surface of the parking area is gravel.
Family
Troodos Hotel & Spa offers a welcoming and straightforward experience, ideal for families seeking a comfortable stay at the gateway of scenic hiking trails. The family-friendly atmosphere is highlighted by positive encounters with staff, notably Dimitris, who is praised for his friendliness and helpfulness. Guests appreciate the thoughtful provision of toiletries, which adds a touch of convenience to their stay. However, some mentions of noise disruptions from children and occasional booking discrepancies like room view issues were noted. Despite these minor drawbacks, many guests shared positive sentiments and expressed a willingness to return for future stays.
No, Troodos Hotel & Spa doesn't have any pool.
Yes, a spa is available at Troodos Hotel & Spa.
No, Troodos Hotel & Spa doesn't allow dogs.
Yes, parking facilities are available at Troodos Hotel & Spa.