Hôtel Akena Troyes - La Chapelle St-Luc
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Summary of reviewsHôtel Akena Troyes - La Chapelle St-Luc is frequently praised for its strategic location near major highways, making it a convenient stopover for travelers heading to or from various parts of France and Europe. The hotel's proximity to dining options and commercial areas adds to its appeal with easy access to restaurants, supermarkets and shopping centers. Despite being in an industrial zone, the hotel maintains a quiet atmosphere, ideal for a peaceful rest.
Breakfast at the hotel is celebrated for its extensive, varied and generous offerings, often exceeding guest expectations with a selection of hot and cold items. The quality and variety of the breakfast are particularly noted, providing excellent value for money. Dinner options receive mixed reviews, mainly due to the lack of an in-house restaurant. However, nearby dining establishments and good room service options largely compensate for this, ensuring guests have access to satisfying meals.
The rooms are consistently noted for their cleanliness, modern design and comfort. Guests appreciate the spaciousness, contemporary amenities and functional layout with special mention of air conditioning and soundproofing. Family rooms are especially well-regarded, offering separate sleeping areas that provide privacy and comfort for all. The high standards of cleanliness extend to both private rooms and common areas, making the hotel a clean and hygienic choice for travelers.
Staff members are recognized for their friendliness, professionalism and exceptional service. Their helpfulness and proficiency in English enhance the guest experience, making check-ins smooth and providing valuable local advice and dining recommendations.
The hotel's free and reliable wifi is another plus, suitable for various online activities. Parking facilities are lauded for their security, spaciousness and convenience with ample free parking and EV charging stations available for guest use.
The hotel is notable for its accessibility, accommodating guests with reduced mobility through thoughtful design and amenities that meet modern standards. It also earns high marks for being dog-friendly, welcoming pets and providing a hassle-free experience for travelers with dogs.
Overall, the Hôtel Akena Troyes - La Chapelle St-Luc delivers a comfortable, practical and hospitable stay, making it an excellent choice for travelers on the move, families and those traveling with pets. Its combination of modern comforts, efficient service and strategic location offers great value for money, often suggesting it could merit an extra star beyond its current three-star rating.
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Breakfast at the hotel is celebrated for its extensive, varied and generous offerings, often exceeding guest expectations with a selection of hot and cold items. The quality and variety of the breakfast are particularly noted, providing excellent value for money. Dinner options receive mixed reviews, mainly due to the lack of an in-house restaurant. However, nearby dining establishments and good room service options largely compensate for this, ensuring guests have access to satisfying meals.
The rooms are consistently noted for their cleanliness, modern design and comfort. Guests appreciate the spaciousness, contemporary amenities and functional layout with special mention of air conditioning and soundproofing. Family rooms are especially well-regarded, offering separate sleeping areas that provide privacy and comfort for all. The high standards of cleanliness extend to both private rooms and common areas, making the hotel a clean and hygienic choice for travelers.
Staff members are recognized for their friendliness, professionalism and exceptional service. Their helpfulness and proficiency in English enhance the guest experience, making check-ins smooth and providing valuable local advice and dining recommendations.
The hotel's free and reliable wifi is another plus, suitable for various online activities. Parking facilities are lauded for their security, spaciousness and convenience with ample free parking and EV charging stations available for guest use.
The hotel is notable for its accessibility, accommodating guests with reduced mobility through thoughtful design and amenities that meet modern standards. It also earns high marks for being dog-friendly, welcoming pets and providing a hassle-free experience for travelers with dogs.
Overall, the Hôtel Akena Troyes - La Chapelle St-Luc delivers a comfortable, practical and hospitable stay, making it an excellent choice for travelers on the move, families and those traveling with pets. Its combination of modern comforts, efficient service and strategic location offers great value for money, often suggesting it could merit an extra star beyond its current three-star rating.
Hotel with EV Charging Stations
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
3-Star Hotel
Guest Reviews
The Hôtel Akena Troyes - La Chapelle St-Luc enjoys a highly convenient location, particularly suited for guests seeking a stopover hotel. Positioned close to major highways such as the A26, it is ideally situated for travelers heading to or from South France, Brittany or other parts of Europe. The hotel is nestled in an industrial zone, which, while not the most picturesque, offers excellent functionality. With just a short 10 to 15-minute drive to Troyes city center and its charming historic sites, guests can easily explore the area.
Proximity to a commercial area and numerous dining options ensures that necessities and meals are easily accessible. Several restaurants, a supermarket and a bakery are within walking distance. Additionally, major shopping centers and outlet stores are a brief drive away. The hotel also features free parking, making it convenient for motorists.
Despite its location near major roads and the outskirts of Troyes, the hotel maintains a quiet atmosphere, providing a peaceful rest stop for travelers. Overall, the hotel's strategic placement near highways and essential amenities makes it a practical choice for those on the move.
The breakfast at Hôtel Akena Troyes - La Chapelle St-Luc generally receives positive remarks from guests. Visitors appreciate the extensive, plentiful and varied offerings, noting that it often exceeds expectations, especially for the price. The selection is broad, including both hot and cold items, such as scrambled eggs, bacon and quality bread, ensuring there's something for everyone. Many reviews highlight the breakfast's generous and hearty portions with some describing it as complete and comprehensive.
While the quality and variety of the breakfast stand out, some guests mention minor downsides, such as occasional issues with the scrambled eggs and bacon or a limited choice of dishes. Still, the overall sentiment is that the breakfast is delicious, satisfying and provides excellent value for money, making it a noteworthy aspect of the stay at this hotel.
The dining options at 'Hôtel Akena Troyes - La Chapelle St-Luc' receive mixed reviews. While the hotel itself lacks an in-house restaurant, guests have praised the nearby dining choices with multiple restaurants conveniently located within walking distance. Recommendations for local eateries are highly appreciated, some even offering special discounts for hotel guests. The bar and restaurant scene around the hotel includes a variety of options, such as a Savoyard, grill and chain restaurants, ensuring that guests have plentiful dining choices. Additionally, the hotel provides simple and fast meal services on site and room service dinners are considered good value for money.
Despite this, some guests note that the hotel’s evening dining offerings are somewhat limited with room service dinners described as basic. There were also mentions of quality issues, such as food not being warm enough and limited variety. However, overall, the local dining options seem to compensate for the hotel's own dining limitations, providing guests with an enjoyable and convenient culinary experience.
Rooms at Hôtel Akena Troyes - La Chapelle St-Luc stand out for their cleanliness and modern design. Guests consistently describe the rooms as spacious, comfortable and well-equipped, often highlighting the functional layout and contemporary amenities. Many appreciate the air conditioning, soundproofing and modern bathrooms. The hotel also caters well to families with separate sleeping areas available in some rooms. Despite the occasional mention of limited storage space in smaller rooms, the overall sentiment is positive with guests valuing the bright and fresh atmosphere. The hotel's beautiful appearance and top-quality equipment add to its appeal, making it an ideal stop-over for travelers, further enhanced by the large free parking facilities.
At the Hôtel Akena Troyes - La Chapelle St-Luc, the bed experience is consistently praised by guests. The majority of reviewers highlight the comfort of the beds, describing them as comfortable, great and even amazing. The hotel features a variety of bed sizes, including comfy double and king-size beds, all of which are noted for their quality and excellent bedding. Guests appreciate the comfortable mattresses and soundproof rooms, which contribute to a restful night's sleep. Though some reviews mention beds being a bit too hard or narrow, the overall sentiment leans toward high satisfaction with the bedding provided. The consistent feedback on comfortable and functional beds underscores the priority the hotel places on providing a cozy and restful environment for its visitors.
At Hôtel Akena Troyes - La Chapelle St-Luc, cleanliness appears to be a standout feature, frequently praised across guest reviews. This modern and well-maintained establishment consistently impresses with its exceptionally high standards of cleanliness. Guests often note the spotless conditions in both common areas and private rooms, from the tidy lounge lobby bar to the immaculate rooms and bathrooms.
The rooms themselves are repeatedly described as spacious, clean and comfortable, reflecting the hotel’s meticulous attention to detail. The establishment's modern vibe is matched by its cleanliness, ensuring a pleasant and hygienic stay for all visitors. Despite a few comments about minor carpet stains and some less-than-perfect shower cleanliness, the overwhelming majority of feedback highlights the top-quality cleanliness of the entire hotel.
Overall, guests can expect a pristine environment where cleanliness is evidently a priority, making Hôtel Akena Troyes - La Chapelle St-Luc a reliable choice for those who value hygiene and well-kept accommodations during their travels.
The staff at Hôtel Akena Troyes - La Chapelle St-Luc receive overwhelmingly positive feedback from guests. They are consistently described as friendly, welcoming and professional, creating a warm and pleasant atmosphere for visitors. Many reviews highlight their exceptional helpfulness, attentiveness and the genuine kindness they exhibit, ensuring guests feel well-cared for throughout their stay. The reception team is particularly noted for being very accommodating, efficient and providing a smooth check-in experience. Additionally, their proficiency in English and willingness to assist with local advice, including dining suggestions, further enhance the guest experience. Overall, the staff are celebrated for their hospitality, making the hotel an ideal stopover for travellers seeking comfort and a personable service.
The wifi at Hôtel Akena Troyes - La Chapelle St-Luc has generally received positive feedback from guests with many highlighting its strength and reliability. The high-speed, secure connection is often described as good, fast and consistent, making it suitable for various online activities. Guests appreciate the free wifi service, noting its availability and nice coverage throughout the hotel. However, there are a few mentions of WiFi issues and occasional instability, but these instances seem to be less common compared to the overall positive experiences. Overall, the hotel's wifi service is praised for its performance and ease of use.
Hôtel Akena Troyes - La Chapelle St-Luc receives high marks for its parking facilities. Guests frequently mention the secure nature of the parking, describing it as gated, fenced, lighted and monitored, ensuring peace of mind for those traveling with vehicles. The hotel offers ample, spacious and easily accessible parking spaces, many of which are conveniently located right in front of the hotel. The parking lot is large and can accommodate many vehicles, reducing any stress related to finding a spot.
Guests appreciate the fact that the parking is free of charge with extra perks like free EV charging stations for electric vehicles. The parking area is well-maintained and enclosed, providing additional safety, especially at night. Overall, the hotel's parking facilities are commented on positively, emphasizing security, convenience and sufficient space, making it a solid choice for travelers with cars.
Hôtel Akena Troyes - La Chapelle St-Luc stands out for its exceptional amenities for electric vehicle (EV) owners. The hotel offers multiple electric charging stations, including four 22kw AC chargers in its parking lot, all provided free of charge for guests. These facilities ensure that guests can conveniently charge their electric cars overnight without additional costs. The availability of ample EV charging spaces and the consistently positive feedback highlight how convenient and helpful these services are. This makes Hôtel Akena Troyes an ideal choice for those traveling with electric vehicles, providing peace of mind and ease of travel.
Guests at Hôtel Akena Troyes - La Chapelle St-Luc consistently highlight its suitability for family stays. They commend the spacious and clean family rooms, noting that these accommodations are perfect for families with children. The rooms often feature separate areas or partitions, providing privacy and comfort for both parents and kids. Guests appreciate that the rooms are well-equipped and impeccably clean, making for a very comfortable stay. The hotel is frequently mentioned as an ideal stopover for families with its convenience and thoughtful amenities garnering praise. Overall, travelers find this hotel to be an excellent choice for a family-friendly stay.
Hôtel Akena Troyes - La Chapelle St-Luc receives mostly positive feedback for its three-star rating with many guests suggesting it deserves an extra star. The hotel’s modern design and tasteful decoration are frequently praised, along with the high-quality amenities and thoughtfully curated room decor. Despite being a typical three-star establishment, it offers good value for money, making it a great option for those seeking affordable yet comfortable accommodation.
The facilities match what one would expect from a three-star hotel, providing consistent Wi-Fi coverage and electric vehicle (EV) charging, which many guests found useful. The absence of in-room amenities such as a kettle and coffee supplies was noted but did not significantly detract from the overall experience.
Guests highlighted the hotel’s suitability as a stopover, especially for those in transit, due to its clean, functional and well-maintained environment. The combination of modern comforts, stylish decor and useful amenities makes Hôtel Akena Troyes - La Chapelle St-Luc a solid choice for travelers.
Hôtel Akena Troyes - La Chapelle St-Luc is highly praised for its exceptional accessibility for guests with disabilities. The hotel has been consistently described as very accommodating and fully accessible, making it a convenient stopover for those with reduced mobility. The rooms are generously facilitated and perfectly adapted to meet modern accessibility standards. Guests find the hotel easy to access and locate with convenient parking and straightforward routes from the highway, ensuring a hassle-free experience.
The site is reliably compliant with accessibility regulations, offering thoughtful amenities such as EV charging stations and beds designed for easy access. The hotel’s layout avoids obstructions, further contributing to its suitability for disabled guests. Overall, this hotel stands out for its commitment to providing a comfortable and accessible environment, making it an excellent choice for travelers needing dependable facilities.
Hôtel Akena Troyes - La Chapelle St-Luc is widely appreciated for its dog-friendly facilities and services. The hotel welcomes dogs with staff members known for their friendliness toward furry guests. Visitors have noted that the hotel has a pet-friendly policy and provides comfort rooms that accommodate dogs well. It’s particularly good for those traveling with their pets, offering rooms specifically designed to make dogs comfortable and accepted.
The hotel ensures that dogs are welcome in various areas, including dining setups, allowing for a seamless stay for pet owners. The fair pricing for dogs and small pet fees are also a notable benefit. The policy that dogs are not problematic and that they are accepted without hassle contributes positively to the overall experience.
Guests have appreciated that their dogs, whether large like Labradors or smaller breeds, are treated warmly. The hotel is well-suited for overnight stays with pets, offering a friendly family space that's good to know for dog owners. The helpful and accommodating staff make it a reliable choice for travelers with pets, reinforcing its reputation as a pet-friendly establishment.
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Location
Proximity to a commercial area and numerous dining options ensures that necessities and meals are easily accessible. Several restaurants, a supermarket and a bakery are within walking distance. Additionally, major shopping centers and outlet stores are a brief drive away. The hotel also features free parking, making it convenient for motorists.
Despite its location near major roads and the outskirts of Troyes, the hotel maintains a quiet atmosphere, providing a peaceful rest stop for travelers. Overall, the hotel's strategic placement near highways and essential amenities makes it a practical choice for those on the move.
Breakfast
While the quality and variety of the breakfast stand out, some guests mention minor downsides, such as occasional issues with the scrambled eggs and bacon or a limited choice of dishes. Still, the overall sentiment is that the breakfast is delicious, satisfying and provides excellent value for money, making it a noteworthy aspect of the stay at this hotel.
Dinner
Despite this, some guests note that the hotel’s evening dining offerings are somewhat limited with room service dinners described as basic. There were also mentions of quality issues, such as food not being warm enough and limited variety. However, overall, the local dining options seem to compensate for the hotel's own dining limitations, providing guests with an enjoyable and convenient culinary experience.
Rooms
Beds
Cleanliness
The rooms themselves are repeatedly described as spacious, clean and comfortable, reflecting the hotel’s meticulous attention to detail. The establishment's modern vibe is matched by its cleanliness, ensuring a pleasant and hygienic stay for all visitors. Despite a few comments about minor carpet stains and some less-than-perfect shower cleanliness, the overwhelming majority of feedback highlights the top-quality cleanliness of the entire hotel.
Overall, guests can expect a pristine environment where cleanliness is evidently a priority, making Hôtel Akena Troyes - La Chapelle St-Luc a reliable choice for those who value hygiene and well-kept accommodations during their travels.
Staff
Wi-Fi
Parking
Guests appreciate the fact that the parking is free of charge with extra perks like free EV charging stations for electric vehicles. The parking area is well-maintained and enclosed, providing additional safety, especially at night. Overall, the hotel's parking facilities are commented on positively, emphasizing security, convenience and sufficient space, making it a solid choice for travelers with cars.
EV charging stations
Family
3 Star
The facilities match what one would expect from a three-star hotel, providing consistent Wi-Fi coverage and electric vehicle (EV) charging, which many guests found useful. The absence of in-room amenities such as a kettle and coffee supplies was noted but did not significantly detract from the overall experience.
Guests highlighted the hotel’s suitability as a stopover, especially for those in transit, due to its clean, functional and well-maintained environment. The combination of modern comforts, stylish decor and useful amenities makes Hôtel Akena Troyes - La Chapelle St-Luc a solid choice for travelers.
Accessible
The site is reliably compliant with accessibility regulations, offering thoughtful amenities such as EV charging stations and beds designed for easy access. The hotel’s layout avoids obstructions, further contributing to its suitability for disabled guests. Overall, this hotel stands out for its commitment to providing a comfortable and accessible environment, making it an excellent choice for travelers needing dependable facilities.
Dog Friendly
The hotel ensures that dogs are welcome in various areas, including dining setups, allowing for a seamless stay for pet owners. The fair pricing for dogs and small pet fees are also a notable benefit. The policy that dogs are not problematic and that they are accepted without hassle contributes positively to the overall experience.
Guests have appreciated that their dogs, whether large like Labradors or smaller breeds, are treated warmly. The hotel is well-suited for overnight stays with pets, offering a friendly family space that's good to know for dog owners. The helpful and accommodating staff make it a reliable choice for travelers with pets, reinforcing its reputation as a pet-friendly establishment.
No, Hôtel Akena Troyes - La Chapelle St-Luc doesn't have any pool.
No, a spa isn't available at Hôtel Akena Troyes - La Chapelle St-Luc.
Yes, Hôtel Akena Troyes - La Chapelle St-Luc welcomes dogs.
Yes, parking facilities are available at Hôtel Akena Troyes - La Chapelle St-Luc.
No, Hôtel Akena Troyes - La Chapelle St-Luc doesn't have a gym.
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