Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviews'Henn na Hotel Maihama Tokyo Bay' is highly praised for its prime location and convenience for Disneyland and DisneySea visitors. Positioned within a 20-30 minute walk from the theme parks and offering a complimentary shuttle bus service, the hotel ensures easy access and is particularly appreciated by families. The neighborhood is described as quiet, safe and well-serviced by nearby convenience stores like 7-Eleven and Lawson.
Breakfast at the hotel receives high marks for its delicious taste and diverse variety, including Japanese, Western, Chinese and Indian dishes. The atmosphere is welcoming, especially for children, thanks to the dinosaur-themed elements. Although the breakfast is considered a bit pricey by some, its quality and variety make it worth the cost.
Dinner options at the hotel are satisfactory, featuring a buffet with good food quality, but some guests might prefer local eateries for more western options. The robotic check-in process and dinosaur-themed ambiance add a fun and unique touch to the dining experience.
Cleanliness is a standout feature with many guests noting the spotless and well-maintained rooms, as well as the hotel’s overall hygiene. The non-smoking policy enhances the clean indoor environment. The rooms, although compact, are modern and functional, making them suitable for families even if a bit tight on space.
The staff is consistently described as polite, friendly and helpful. Guests highlight the smooth check-ins and check-outs, as well as attentive customer service from both the front desk and housekeeping. The shuttle bus drivers and cleaning staff also receive commendable mentions for their courteous behavior.
Parking at the hotel, although convenient in terms of accessibility and space, comes with mixed reviews due to high fees and a somewhat complicated reservation process. The hotel's Wi-Fi service has varied reviews, working well for some but not as reliable for others.
Bed comfort garners mixed feedback; while some guests found them clean and adequately firm, others described them as too hard. The cleanliness of the rooms and additional features like a small shelf next to the bed are well-received.
Offering good value for money, the hotel's compact rooms and efficient amenities align with its three-star rating. The combination of accessibility features, such as barrier-free rooms and modern conveniences like a coin laundry, make it a practical choice for visitors. Overall, 'Henn na Hotel Maihama Tokyo Bay' is a favorable option for guests seeking a clean, convenient and budget-friendly stay near Tokyo Disney Resort. Show more
Read review summaries for all categories
Categories
Unusual Hotel
What makes this hotel unusual is the fact that its concierge and most of its staff are actually robots, some of which look like dinosaurs and some like humans. Small robots in various shapes and sizes can also be found in each of the rooms, helping guests by setting up alarm clocks for them or turning the lights off. Additionally, the hotel boasts a privileged location in very close proximity to Tokyo Disneyland, making it an ideal place to stay for family and robot enthusiasts.
Hotel with EV Charging Stations
Hotel with Free Wi-Fi
Hotel with Parking
EV charging stations
Accessible Hotel
3-Star Hotel
Room Types
Standard Triple Room - Non-SmokingOffering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned triple room offers a flat-screen TV, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit offers 4 beds.
Standard Twin Room - Non-SmokingProviding free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room provides a flat-screen TV, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit offers 3 beds.
Corner Twin Room - Non-SmokingThis room has air conditioning, soundproofing and bathrobe.
Standard Triple Room - Non-SmokingProviding free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned triple room provides a flat-screen TV, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit offers 4 beds.
Standard Twin Room - Non-SmokingProviding free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room provides a flat-screen TV, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit offers 3 beds.
Corner Twin Room - Non-SmokingThe unit offers 3 beds.
Standard Twin Room - Non-SmokingFeaturing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room features a flat-screen TV, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit has 3 beds.
Standard Triple Room - Non-SmokingProviding free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned triple room provides a flat-screen TV, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit offers 4 beds.
Concept Room AFeaturing free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned family room features a flat-screen TV, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit has 4 beds.
Concept Room - CHOCOBALLOffering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room offers a flat-screen TV, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit has 3 beds.
Guest Reviews
8.1
Very Good
Location
The 'Henn na Hotel Maihama Tokyo Bay' enjoys a prime location for visitors to Disneyland and DisneySea. The hotel is just a short walk from the theme parks with many guests noting the convenience of being within a 20-30 minute walking distance. For those preferring not to walk, there's a complimentary shuttle bus service to Maihama Station and the Disney parks, adding further ease of access.
The neighborhood around the hotel is quiet, safe and offers excellent access to various amenities. Convenience stores like 7-Eleven and Lawson are practically next door, ensuring that all essential needs are easily met. Guests rave about the clean environment, beautiful lobby and neat, comfortable rooms, making for a pleasant stay overall.
Despite being a bit farther from central Tokyo, the hotel’s location is ideal for Disneyland visitors. Public transport, including bus stops right outside the hotel, connects guests easily to the broader Tokyo area. Families particularly appreciate the proximity to the Disney parks with many expressing satisfaction over the value for money given the hotel's location.
Overall, the location, cleanliness and convenience emphasized by guests make 'Henn na Hotel Maihama Tokyo Bay' a favorable choice for those focused on a Disney-centric vacation.
Breakfast
Guests at Henn na Hotel Maihama Tokyo Bay generally had a positive experience with the breakfast offerings. The breakfast buffet received high praise for its delicious taste, wide variety of options and pleasant atmosphere. Many guests highlighted the ample selection of Japanese, Western, Chinese and Indian dishes, making it both diverse and satisfying. Families, in particular, appreciated the kid-friendly environment and the delight it brought to children, especially with the dinosaur-themed elements.
However, a few areas for improvement were noted. Some guests expressed a desire for more vegan options and cereals, while others mentioned that certain dishes were cold when they should have been hot. The breakfast was also considered expensive by a number of reviewers, although many still felt it was worth the price given the quality and variety provided.
Overall, the breakfast at Henn na Hotel Maihama Tokyo Bay was well-received with many guests finding it delicious and varied. The pleasant dining atmosphere and the friendly staff contributed to a satisfying start to the day for most visitors.
Dinner
'Henn na Hotel Maihama Tokyo Bay' offers a variety of dining experiences with a dinner buffet option available, which adds convenience for guests. The hotel's food quality is positively highlighted, though some guests note a lack of accommodations for Western tastes and dietary preferences, particularly for breakfast.
While the Jurassic Diner boasts a good range of dinner options and polite service, guests sometimes prefer local eateries nearby. These include a ramen shop open until 1am and a few convenience stores like Lawson and Seven-Eleven located just a traffic light away, which adds a practical alternative for late-night cravings or quick meals.
Despite the hotel's charming dinosaur-themed atmosphere—which delights children and makes the check-in process amusing—its location does pose a minor inconvenience with limited dining options immediately nearby. Some guests opted to purchase meals from convenience stores but faced challenges like insufficient space in their rooms for a comfortable dining experience.
Overall, 'Henn na Hotel Maihama Tokyo Bay' makes dining straightforward with its on-site buffet and nearby shops, although enhanced on-site dining facilities could further improve the experience.
Rooms
The guest reviews of Henn na Hotel Maihama Tokyo Bay reveal a consistent experience, particularly highlighting the cleanliness and functionality of the rooms. Many appreciated the modern and spotless interiors, noting that the rooms were well-appointed with essential amenities. The separation of the bath and toilet areas was frequently praised, adding to the convenience for families and groups.
However, a recurring theme was the compactness of the rooms with numerous mentions of the limited space making it difficult to open luggage or move around comfortably, especially for multiple occupants. Despite this, some guests found the rooms cozy and comparable to typical Japanese hotel sizes. The presence of a robot added a unique touch to the stay, although it received mixed feedback regarding its functionality and noise.
The hotel’s proximity to Disney Resort was a major plus for guests, offering easy access to the attractions. Check-in and check-out processes were generally smooth and the unique dinosaur theme at the entrance added a fun element for children. Overall, while the rooms might feel cramped to some, the cleanliness, amenities and location make it a solid choice for a stay near Tokyo Bay.
Beds
The beds at 'Henn na Hotel Maihama Tokyo Bay' have drawn a variety of opinions from guests. Many found the beds to be clean and comfortable with some even noting the firmness as just right for a good night's sleep. The convenience of having one bed per person and triple beds together in some rooms was appreciated, making it suitable for family stays. The addition of a small shelf next to the bed was also marked as handy.
However, the firmness of the beds was a point of contention. Several guests mentioned that the beds were on the hard side and even described them as uncomfortably firm with thin mattresses that didn't provide much cushioning. Others noted that while the beds were large and spacious, the hardness was still a downside. There were also mentions of beds being narrow and sometimes too compact for the room.
While the varying firmness was tolerable for some, who still found them comfortable enough to sleep on, the lack of extra pillows or bedding in the room was noted as a drawback.
Overall, the reviews suggest mixed feelings about the beds with cleanliness and additional features being positives, but the firmness and comfort level needing some improvement.
Cleanliness
Guest reviews for Henn na Hotel Maihama Tokyo Bay frequently highlight the hotel's cleanliness. Many guests noted that the rooms were clean, tidy and well-maintained with a high sense of cleanliness extending throughout the entire facility. The separation of the bath and toilet was appreciated for enhancing hygiene with many guests finding the bathrooms and washbasins particularly clean.
Despite some isolated criticisms concerning dust in hard-to-reach areas, occasional mold and slight odors, the overall impression remains positive. Guests often described the rooms as beautiful and comfortable, enhancing their stay even more. The hotel's non-smoking policy throughout the building contributed to the clean indoor environment.
Additional positives include the functional and well-laid-out compact rooms, as well as the delightful robot-assisted check-in, which was particularly enjoyable for children. The friendly and efficient service from the staff, alongside a clean and pleasant breakfast experience, adds to the commendable aspects that make the hotel an attractive choice for visitors.
In summary, the consistent praise for cleanliness and the fresh, comfortable environment at Henn na Hotel Maihama Tokyo Bay make it a favored choice among guests seeking a hygienic and welcoming stay.
Staff
The guest reviews of Henn na Hotel Maihama Tokyo Bay depict a generally positive experience with the hotel staff. The onsite staff were consistently described as polite, friendly and accommodating. Many reviewers appreciated their willingness to help with queries, luggage handling and other assistance. The staff's prompt and effective responses to any issues, whether it involved room robots or travel support, were frequently highlighted as exceptional.
The front desk services were noted for their smooth check-ins and check-outs, displaying good communication and polite interaction. The shuttle bus drivers were often mentioned for their kindness and helpfulness. The cleaning staff received praise for their friendly demeanor and polite interactions.
Despite some isolated reports of unfriendly staff at breakfast and a few operational hiccups with room robots, the overall customer service provided by the staff was regarded as excellent. Guests also valued the unique dinosaur-themed reception and robots which added a fun and novel touch to their stay.
In summary, the reviews emphasize the staff's friendliness, attentiveness and effective communication, making for a pleasant and well-managed hotel experience.
Wi-Fi
When staying at Henn na Hotel Maihama Tokyo Bay, guests can expect a range of experiences when it comes to the hotel's Wi-Fi. The hotel offers free Wi-Fi both in the lobby and in the rooms. Some guests have found the Wi-Fi to be strong, reliable and fast, making it easy to stay connected. However, not all experiences have been seamless, as some visitors reported the Wi-Fi as being very slow, weak or even unavailable at times, particularly when many people are connected. Despite occasional connectivity issues, the overall hotel experience remains interesting and enjoyable, supported by smooth and efficient service from the front desk.
Parking
The parking situation at Henn na Hotel Maihama Tokyo Bay garners mixed reviews from guests. Many appreciate the convenience and accessibility of the parking lot, finding it spacious and easy to use with polite staff available to assist. The option to reserve parking in advance also adds a layer of comfort for some, making their stay more relaxed. The hotel's location with parking available right in front, is also highlighted as a positive aspect.
However, there are notable drawbacks. The parking reservation process is often described as confusing, difficult to navigate and poorly explained, especially for first-time visitors. Guests frequently mentioned the lack of a guest parking discount and the absence of free parking, which makes the experience less cost-effective. Additionally, the limited number of parking spaces and the relatively high fees are significant points of contention.
Overall, while the hotel offers convenient and accessible parking, potential visitors should be prepared for the additional costs and take care to understand the reservation process to avoid any inconvenience.
3 Star
Henn na Hotel Maihama Tokyo Bay offers a comfortable and affordable stay for visitors, especially those planning a trip to Disney Tokyo. Though the rooms are compact, a standard size for Tokyo, they are well-equipped with all necessary amenities and maintain a high level of cleanliness. The hotel features easy check-in and check-out procedures, enhancing convenience for guests.
The proximity to Disney Tokyo is a significant plus, along with the availability of a shuttle bus, making it an excellent choice for families and Disney enthusiasts. Nearby convenience stores add to the accessibility of essential needs. The hotel's cost performance is impressive, providing good value for its price. Despite being a three-star hotel, it delivers a clean and comfortable experience.
The simple and straightforward nature of the hotel aligns with its business hotel-like appearance, characterized by contactless service. While the rooms may feel a bit cramped and have small beds, these minor setbacks are often offset by the affordability and overall positive experience reported by guests. Some visitors noted minor inconveniences like a draft from the air conditioning system and the absence of a microwave.
Overall, Henn na Hotel Maihama Tokyo Bay is a reasonable and attractive option, particularly for those seeking good value accommodations near Tokyo's Disney Resort, combining practicality with budget-friendly rates.
Accessible
'Henn na Hotel Maihama Tokyo Bay' has been positively reviewed for its accessibility features and convenience, especially for guests with disabilities and families. The free shuttle service to Maihama Station and Disney Resort stands out, making travel seamless and easy for visitors. Guests appreciated that the public bus stop is nearby, further enhancing the hotel’s connectivity.
Rooms were noted for being compact yet functional, ensuring comfort for a good stay. The hotel’s barrier-free rooms and wheelchair accessibility are essential features that cater to the needs of all guests.
The cleanliness of the rooms and the convenient presence of nearby 7-Eleven and Lawson stores garnered praise. The hotel also provides practical amenities like a coin laundry and separate bath and toilet facilities, which are appreciated by many travelers.
The check-in and check-out processes are generally smooth with automated systems providing ease and security, though some guests mentioned difficulties with the input screens. Furthermore, the elevator security system, requiring a room key, adds a reassuring touch.
Despite some challenges such as a noisy air conditioner and occasional confusion with the check-in process, the helpful staff and flexible service help mitigate these issues. The hotel’s close proximity to Disneyland makes it an attractive option for families and the convenient shuttle bus schedules and polite announcements ensure a pleasant stay overall.
In summary, 'Henn na Hotel Maihama Tokyo Bay' offers a comfortable, accessible and family-friendly environment with standout features such as a reliable shuttle service and practical in-room amenities supporting a stress-free experience for all guests.
No, Henn na Hotel Maihama Tokyo Bay doesn't have any pool.
No, a spa isn't available at Henn na Hotel Maihama Tokyo Bay.
No, Henn na Hotel Maihama Tokyo Bay doesn't allow dogs.
Yes, parking facilities are available at Henn na Hotel Maihama Tokyo Bay.
No, Henn na Hotel Maihama Tokyo Bay doesn't have a gym.