Century Plaza Hotel
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Summary of reviewsThe Century Plaza Hotel in Vancouver garners predominantly positive reviews with numerous guests praising its nearly unbeatable downtown location. Positioned in the heart of the city, the hotel offers easy access to key attractions such as Stanley Park, Granville Island and Gastown with public transportation conveniently nearby. The lively atmosphere of its surrounding neighborhoods, rich with cafes, shops and restaurants, further enhances its appeal as an ideal base for exploring Vancouver.
The hotel’s dining experiences also receive high marks, particularly its main restaurant, CPrime, which serves delicious modern Italian cuisine. Guests appreciate the attentive and friendly restaurant staff, contributing to a delightful dining atmosphere. Additionally, the on-site chic cafe is celebrated for its great coffee and excellent service.
Spacious and clean rooms stand out as another highlight with many featuring kitchenettes or full kitchens that make them suitable for longer stays. Guests enjoy the ample room space, comfortable beds and the stunning views from the higher floors. The hotel’s cleanliness is consistently praised with rooms and common areas meticulously maintained.
The staff at Century Plaza Hotel are frequently commended for their exceptional service, described as friendly, professional and attentive. Guests particularly appreciate the efficiency and helpfulness of the front desk team, along with the courteous housekeeping staff, which significantly enhances the overall guest experience.
While the breakfast services receive mixed reviews, the quality of the food and the helpfulness of the restaurant staff are positively noted. The inclusion of breakfast in the room cost and the occasional high price point are areas with room for improvement.
Families find the hotel especially accommodating with spacious family suites and amenities like baby cribs and blow-up beds. The convenient location and compassionate staff make it a pleasant stay for those traveling with children.
For those interested in nightlife, the hotel's location is perfect, offering easy access to nearby bars and clubs. Although the lively surroundings contribute to some overnight noise, guests tend to enjoy the vibrant atmosphere.
The wifi service at the hotel is generally reliable with many guests reporting a strong connection, although some experienced slower speeds during peak times. Parking is secure and convenient, albeit with occasional additional fees and limited spaces.
Overall, Century Plaza Hotel delivers a welcoming, comfortable and clean environment with an outstanding location and excellent staff service, making it a highly recommended choice for a stay in Vancouver.
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The hotel’s dining experiences also receive high marks, particularly its main restaurant, CPrime, which serves delicious modern Italian cuisine. Guests appreciate the attentive and friendly restaurant staff, contributing to a delightful dining atmosphere. Additionally, the on-site chic cafe is celebrated for its great coffee and excellent service.
Spacious and clean rooms stand out as another highlight with many featuring kitchenettes or full kitchens that make them suitable for longer stays. Guests enjoy the ample room space, comfortable beds and the stunning views from the higher floors. The hotel’s cleanliness is consistently praised with rooms and common areas meticulously maintained.
The staff at Century Plaza Hotel are frequently commended for their exceptional service, described as friendly, professional and attentive. Guests particularly appreciate the efficiency and helpfulness of the front desk team, along with the courteous housekeeping staff, which significantly enhances the overall guest experience.
While the breakfast services receive mixed reviews, the quality of the food and the helpfulness of the restaurant staff are positively noted. The inclusion of breakfast in the room cost and the occasional high price point are areas with room for improvement.
Families find the hotel especially accommodating with spacious family suites and amenities like baby cribs and blow-up beds. The convenient location and compassionate staff make it a pleasant stay for those traveling with children.
For those interested in nightlife, the hotel's location is perfect, offering easy access to nearby bars and clubs. Although the lively surroundings contribute to some overnight noise, guests tend to enjoy the vibrant atmosphere.
The wifi service at the hotel is generally reliable with many guests reporting a strong connection, although some experienced slower speeds during peak times. Parking is secure and convenient, albeit with occasional additional fees and limited spaces.
Overall, Century Plaza Hotel delivers a welcoming, comfortable and clean environment with an outstanding location and excellent staff service, making it a highly recommended choice for a stay in Vancouver.
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Guest Reviews
The Century Plaza Hotel in Vancouver boasts a nearly unbeatable location, making it an excellent choice for travelers looking to explore the city. Situated right in the heart of downtown, guests find themselves within walking distance of countless attractions, shops and restaurants. The hotel's convenient proximity to public transportation, including bus routes and the Skytrain, ensures easy access to all parts of Vancouver. Reviews highlight the hotel’s strategic placement near key sights such as Stanley Park, Granville Island, Gastown and the scenic Sea Wall, allowing visitors to maximize their sightseeing opportunities.
Guests appreciate the central position for its accessibility to event venues, including the convention center and other popular spots. The hotel’s location is also praised for being perfect for a leisurely city walk or a quick bite on bustling Davie Street. Additionally, the hotel's surroundings offer a vibrant atmosphere with interesting neighborhoods rich in cafes, pharmacies and clothing stores just steps away.
For those attending local events or here for medical reasons, the hotel’s proximity to the hospital is noted as particularly convenient. The staff's friendly service and the hotel's facilities, such as spacious rooms and clean environments, complement the excellent location, making the Century Plaza Hotel a highly recommended base for any visit to Vancouver.
The Century Plaza Hotel receives mixed reviews regarding its breakfast offerings. On a positive note, many guests highlight the excellent and good quality of breakfast served with specific mentions of fantastic service and friendly, helpful staff in the hotel restaurant. The breakfast facilities are generally well-received with the hotel's dining room being described as first-rate. Many appreciate the good selection of breakfast options and the convenience of a coffee shop downstairs is frequently noted for its good coffee, pastries and quick service.
There are a few areas where breakfast services could improve. Several reviews point out that breakfast is not included in the room cost, which has left some guests feeling disappointed. Additionally, the price of the breakfast has been considered relatively expensive by some and there are occasional comments on the limited breakfast options and a few instances of dryness in specific food items like waffles.
Overall, while the quality and convenience of breakfast services and facilities are well-praised, the lack of included breakfast and occasional service lapses slightly tarnish the otherwise positive experience at Century Plaza Hotel.
The Century Plaza Hotel's dining experience has garnered positive feedback from its guests, emphasizing the restaurant as one of its key highlights. Its on-site dining options include a main restaurant that receives praise for its delicious modern Italian food and a chic cafe celebrated for serving great coffee. Reviewers consistently highlight the attentive and friendly staff who enhance the dining atmosphere with some noting they were made to feel like family. The food quality is frequently described as fabulous, wonderful and superb with the restaurant staff earning accolades for their excellent service.
CPrime, the hotel's restaurant, stands out for its high-end dining experience and delectable meals, making it an excellent choice for dinner. The limited menu does not seem to detract from the overall dining satisfaction, as the selections available are very well-regarded. Additionally, the hotel’s central location is convenient for those wishing to explore nearby attractions and other dining options.
Overall, the Century Plaza Hotel offers a notable dining experience with its excellent restaurant and cafe, providing guests with high-quality meals, beverages and memorable service.
The Century Plaza Hotel offers impressively spacious rooms with a variety of convenient amenities. The rooms are frequently described as large with many guests appreciating the ample space for relaxation and activities. One-bedroom studio apartments and suites, particularly those on higher floors, provide stunning views of the city and English Bay, along with the benefit of plenty of windows that add to the airy feel.
Many rooms come equipped with kitchenettes or full kitchens, making them ideal for longer stays or for guests who prefer to prepare their own meals. The well-equipped kitchens and spacious living areas make the accommodations quite functional. Guests found these features especially useful and appreciated the practical layout that resembles a cozy apartment.
The comfort level of the rooms is frequently highlighted with guests mentioning large beds, good-sized couches and plenty of seating. Cleanliness is another common positive note with rooms being regularly kept in good condition by attentive housekeeping staff.
While the general consensus on room size and views is overwhelmingly positive, some guests noted that the rooms and bathrooms could use updating and renovation, describing them as dated or old-fashioned. Issues such as non-working lights, insufficient kitchen utensils and minor maintenance problems were also mentioned. However, these were balanced by the overall positive experience regarding space, cleanliness and comfort.
The location of the hotel is another strong point, being close to downtown with easy access to the city center. Guests found this particularly convenient for both leisure and business activities. Despite being an older property, the Century Plaza Hotel delivers a comforting and expansive stay with beneficial amenities and impressive views, making it a valued choice for many travelers.
Century Plaza Hotel offers a mixed bedding experience according to guest reviews. Many guests praise the beds for being very comfortable and conducive to a good night's sleep. Some reviews also highlight the spacious and clean rooms with excellent views of the city, contributing to a pleasant stay. However, there are a number of contrasting opinions about the firmness of the beds and the softness of the pillows with several guests finding the beds to be too hard or the pillows too soft for their liking. Some found the beds too small for two adults or reported issues with the hide-a-bed's comfort. Despite these concerns, positive mentions of comfortable bedding and a good selection of pillow firmness suggest that many guests were still able to sleep well. Overall, while the comfort level appears to vary by personal preference, numerous reviews acknowledge the beds as being comfortable and enjoyable.
Century Plaza Hotel stands out primarily for its high standards of cleanliness and well-being with numerous guest reviews attesting to its spotlessly clean rooms and impeccable upkeep. The hotel’s facilities, including the gym, are well-maintained and provide everything needed for a full workout. Rooms are consistently described as spacious, comfortable and well-equipped, ensuring a pleasant stay for visitors. The staff are courteous and helpful, contributing to the overall positive experience.
While the general cleanliness of the hotel, particularly the rooms and common areas, receives high praise, there are a few areas where improvements could be made. Some guests noted issues with dusty furniture and occasional lapses in thorough cleaning. There were also mentions of dated facilities, damaged carpets in the hallways and various maintenance issues that detract from the overall experience.
The hotel offers eco-friendly cleaning options and maintains a resource-conscious approach. However, for some, the surface cleaning was not sufficient with reports of food remnants and dust accumulation. Cleanliness in certain areas like the bathroom and kitchen could be improved to better meet guest expectations.
Despite these critiques, Century Plaza Hotel generally delivers a clean, comfortable and well-organized environment that ensures a good base for both short and long-term stays. The combination of cleanliness, spaciousness and helpful staff makes it a reliable choice for travelers.
The Century Plaza Hotel boasts a remarkably positive reputation for its staff's exceptional service. Guests regularly highlight the friendliness, helpfulness and professionalism of the staff, making them a standout feature of the hotel. Many reviews commend the front desk personnel, concierges and housekeeping staff for being welcoming, courteous and attentive. The reception team is frequently mentioned for their efficiency and charm, contributing to smooth and speedy check-ins, including early check-in options that cater to guests’ needs.
Notable guest experiences include prompt resolutions to any issues without hassle, demonstrating the staff's commitment to outstanding customer service. Guests appreciate the personal touches with individual staff members such as Lucas and Lilian praised for their warmth and responsiveness. The polite and accommodating nature of the team leaves a lasting impression, as does their willingness to provide assistance and information, enhancing the overall stay.
The hotel's atmosphere is further enhanced by the staff's consistent friendliness, creating a welcoming environment that guests find commendable. Overall, Century Plaza Hotel's staff plays a crucial role in ensuring a pleasant and memorable guest experience, underpinning the hotel's positive reviews with their dedication to excellent service and genuine hospitality.
The Century Plaza Hotel offers a generally commendable wifi experience, noted positively by several guests. Many found the wifi to be amazing, reliable and even superb, making it a strong aspect of their stay. The internet connection was fast enough to meet expectations for hotel standards. However, some guests experienced slower speeds, especially in the mornings, along with intermittent issues in the rooms. While several reported excellent performance, others highlighted instances where the wifi connection was poor or even non-functional. Despite these occasional drawbacks, the overall feedback suggests that the wifi at Century Plaza Hotel is predominantly dependable for most users.
The Century Plaza Hotel offers a secure and convenient parking experience with several positive aspects highlighted by guests. Many appreciated the ease of parking, noting it was available on-site and covered with straightforward access in and out. The price for using the parking garage was generally considered good, especially in comparison to other hotels in the area. The proximity of the parking was also a key benefit, as it connected guests closely to the hotel's amenities and nearby attractions.
However, some guests found the parking situation somewhat confusing and mentioned that spaces could be limited at times. There were also indications of additional fees being charged for parking, which some found necessary but not always easy to manage. Despite these minor inconveniences, the overall sentiment towards the parking was positive, highlighting its security and accessibility.
The Century Plaza Hotel in Vancouver comes highly recommended for families with kids. It offers a range of family-friendly accommodations, including family suites and apartments ideal for groups of four. Many guests highlighted how their children loved the stay with rooms spacious enough to comfortably accommodate a family. The separate bedrooms and in-suite kitchenettes are particularly praised for their convenience. The hotel staff, from the front desk to housekeeping, are noted for their empathy and compassion, making the stay even more pleasant, particularly for families experiencing difficult times.
Located in a convenient area close to restaurants and other amenities, the hotel allows for easy walking with kids. Though the comments about sharp bed corners suggest a need for some caution with very young children, overall, the hotel is described as very family-friendly and equipped to meet the needs of those traveling with kids. The provision of amenities such as a blow-up queen bed and baby cribs add to its suitability for families. In summary, Century Plaza Hotel is an excellent choice for families looking to explore Vancouver while enjoying a comfortable, supportive environment.
The Century Plaza Hotel offers an excellent location for those seeking to experience the vibrant nightlife of the area. Positioned close to Davie Street, it is perfect for grabbing a drink or enjoying live music at nearby pubs and nightclubs. Guests appreciate the convenience of various entertainment options, including games, TV and numerous night and coffee shops in the surrounding areas. The hotel's proximity to bars, clubs and restaurants makes it ideal for a night out or casual evening drinks. However, it should be noted that the lively atmosphere does come with a bit of noise overnight, including occasional emergency sirens. Overall, the hotel's location is highly recommended for its access to diverse night activities and dining options.
Century Plaza Hotel is highly recommended for business travelers, offering an array of amenities tailored to meet professional needs. The hotel features spacious office areas within rooms and ample space for charging devices, making it a convenient and functional choice for working on the go. The business center and business amenities are noted for supporting business activities effectively, while the location is ideal for professional meetings and conferences.
The staff receives high praise for their friendliness and helpfulness, contributing to an overall positive experience. Guests appreciate the ease of check-in, even during business conferences, ensuring a smooth and efficient start to their stay. With a focus on guest safety during the pandemic, the hotel has managed to maintain excellent standards of service and accommodations.
Great facilities and generous workspace in conference settings add to the hotel's appeal. While one review noted a lack of a business center, the overall feedback highlights the hotel as suitable for business stays with its business-friendly location being particularly valued.
Century Plaza Hotel is favorably located next to SkyTrain and close to various public transport options, including a nearby bus stop. This makes it easily accessible for guests with disabilities. The hotel's rooms and bathrooms are highly accessible, featuring spacious layouts and essential amenities such as grab bars. Additionally, the property is equipped with ramp access and elevators, enhancing overall convenience. Guests have highlighted that both the location and the hotel are perfectly functional and accessible. The proximity to transit options further adds to the hotel's allure, making it a convenient and affordable choice for travelers seeking an accessible stay.
Century Plaza Hotel stands out for its pet-friendly accommodations, welcoming guests with dogs. Many reviews highlight its dog-friendly rooms and the overall environment is noted as great for pets. The hotel has a reputation for allowing pets and several guests have been seen with their dogs, indicating a pet-friendly atmosphere. However, it's worth mentioning that the hotel is situated on a busy street, where emergency services are frequently present. Despite this, the hospitality towards pets remains a positive aspect frequently mentioned by guests.
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Location
Guests appreciate the central position for its accessibility to event venues, including the convention center and other popular spots. The hotel’s location is also praised for being perfect for a leisurely city walk or a quick bite on bustling Davie Street. Additionally, the hotel's surroundings offer a vibrant atmosphere with interesting neighborhoods rich in cafes, pharmacies and clothing stores just steps away.
For those attending local events or here for medical reasons, the hotel’s proximity to the hospital is noted as particularly convenient. The staff's friendly service and the hotel's facilities, such as spacious rooms and clean environments, complement the excellent location, making the Century Plaza Hotel a highly recommended base for any visit to Vancouver.
Breakfast
There are a few areas where breakfast services could improve. Several reviews point out that breakfast is not included in the room cost, which has left some guests feeling disappointed. Additionally, the price of the breakfast has been considered relatively expensive by some and there are occasional comments on the limited breakfast options and a few instances of dryness in specific food items like waffles.
Overall, while the quality and convenience of breakfast services and facilities are well-praised, the lack of included breakfast and occasional service lapses slightly tarnish the otherwise positive experience at Century Plaza Hotel.
Dinner
CPrime, the hotel's restaurant, stands out for its high-end dining experience and delectable meals, making it an excellent choice for dinner. The limited menu does not seem to detract from the overall dining satisfaction, as the selections available are very well-regarded. Additionally, the hotel’s central location is convenient for those wishing to explore nearby attractions and other dining options.
Overall, the Century Plaza Hotel offers a notable dining experience with its excellent restaurant and cafe, providing guests with high-quality meals, beverages and memorable service.
Rooms
Many rooms come equipped with kitchenettes or full kitchens, making them ideal for longer stays or for guests who prefer to prepare their own meals. The well-equipped kitchens and spacious living areas make the accommodations quite functional. Guests found these features especially useful and appreciated the practical layout that resembles a cozy apartment.
The comfort level of the rooms is frequently highlighted with guests mentioning large beds, good-sized couches and plenty of seating. Cleanliness is another common positive note with rooms being regularly kept in good condition by attentive housekeeping staff.
While the general consensus on room size and views is overwhelmingly positive, some guests noted that the rooms and bathrooms could use updating and renovation, describing them as dated or old-fashioned. Issues such as non-working lights, insufficient kitchen utensils and minor maintenance problems were also mentioned. However, these were balanced by the overall positive experience regarding space, cleanliness and comfort.
The location of the hotel is another strong point, being close to downtown with easy access to the city center. Guests found this particularly convenient for both leisure and business activities. Despite being an older property, the Century Plaza Hotel delivers a comforting and expansive stay with beneficial amenities and impressive views, making it a valued choice for many travelers.
Beds
Cleanliness
While the general cleanliness of the hotel, particularly the rooms and common areas, receives high praise, there are a few areas where improvements could be made. Some guests noted issues with dusty furniture and occasional lapses in thorough cleaning. There were also mentions of dated facilities, damaged carpets in the hallways and various maintenance issues that detract from the overall experience.
The hotel offers eco-friendly cleaning options and maintains a resource-conscious approach. However, for some, the surface cleaning was not sufficient with reports of food remnants and dust accumulation. Cleanliness in certain areas like the bathroom and kitchen could be improved to better meet guest expectations.
Despite these critiques, Century Plaza Hotel generally delivers a clean, comfortable and well-organized environment that ensures a good base for both short and long-term stays. The combination of cleanliness, spaciousness and helpful staff makes it a reliable choice for travelers.
Staff
Notable guest experiences include prompt resolutions to any issues without hassle, demonstrating the staff's commitment to outstanding customer service. Guests appreciate the personal touches with individual staff members such as Lucas and Lilian praised for their warmth and responsiveness. The polite and accommodating nature of the team leaves a lasting impression, as does their willingness to provide assistance and information, enhancing the overall stay.
The hotel's atmosphere is further enhanced by the staff's consistent friendliness, creating a welcoming environment that guests find commendable. Overall, Century Plaza Hotel's staff plays a crucial role in ensuring a pleasant and memorable guest experience, underpinning the hotel's positive reviews with their dedication to excellent service and genuine hospitality.
Wi-Fi
Parking
However, some guests found the parking situation somewhat confusing and mentioned that spaces could be limited at times. There were also indications of additional fees being charged for parking, which some found necessary but not always easy to manage. Despite these minor inconveniences, the overall sentiment towards the parking was positive, highlighting its security and accessibility.
Family
Located in a convenient area close to restaurants and other amenities, the hotel allows for easy walking with kids. Though the comments about sharp bed corners suggest a need for some caution with very young children, overall, the hotel is described as very family-friendly and equipped to meet the needs of those traveling with kids. The provision of amenities such as a blow-up queen bed and baby cribs add to its suitability for families. In summary, Century Plaza Hotel is an excellent choice for families looking to explore Vancouver while enjoying a comfortable, supportive environment.
Nightlife
Business
The staff receives high praise for their friendliness and helpfulness, contributing to an overall positive experience. Guests appreciate the ease of check-in, even during business conferences, ensuring a smooth and efficient start to their stay. With a focus on guest safety during the pandemic, the hotel has managed to maintain excellent standards of service and accommodations.
Great facilities and generous workspace in conference settings add to the hotel's appeal. While one review noted a lack of a business center, the overall feedback highlights the hotel as suitable for business stays with its business-friendly location being particularly valued.
Accessible
Dog Friendly
Yes, Century Plaza Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Century Plaza Hotel.
Yes, Century Plaza Hotel welcomes dogs.
Yes, parking facilities are available at Century Plaza Hotel.
Yes, Century Plaza Hotel has a gym.
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