Hyatt Regency Vancouver

Vancouver 49.28494500, -123.12068100 , 655 Burrard Street (Show on Map)
8.5
Very Good


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Summary of reviewsHyatt Regency Vancouver is celebrated for its prime downtown location, which allows easy access to key attractions like Canada Place, the waterfront and Robson Street. Its central position facilitates exploring top destinations such as Stanley Park and Granville Island, making it a preferred choice for both leisure and business travelers. Guests appreciate the nearby restaurants, shops and excellent transportation links, including Burrard Station and the Skytrain.

The breakfast experience at the hotel is largely praised for its variety, freshness and quality, including options like smoked salmon and freshly made omelets. Though often busy, the buffet retains its reputation as a delightful start to the day. Dinner offerings receive mixed reviews; while the Mosaic Grille and bar are lauded for their food quality and service, the limited dinner menu and lack of a full restaurant prompt some guests to seek dining options outside the hotel.

The rooms are consistently highly regarded for their spaciousness, cleanliness and modern amenities. Guests enjoy the comfortable beds, large TVs and beautiful views from higher floors. Despite occasional noise issues and some rooms needing updates, the overall sentiment is positive with many valuing the serene atmosphere and thoughtful touches like coffee areas and working desks.

Cleanliness is a notable strong point with most guests finding the rooms and facilities spotless and well-maintained. The hotel's modern condition and daily housekeeping contribute to a hygienic and welcoming experience. However, some areas like the pool require better attention to cleaning and maintenance.

The staff at Hyatt Regency Vancouver are frequently commended for their friendliness, professionalism and exceptional service. Guests highlight the helpfulness and courtesy of the employees, enhancing the overall stay and making visitors feel genuinely welcomed.

While the gym and fitness amenities receive positive feedback for their modern equipment and good maintenance, minor improvements like adding yoga mats could enhance the experience further. The gym can also get busy, but most guests are satisfied with the facilities.

The heated outdoor pool and hot tub are popular features, especially among families. Despite some concerns over cleanliness and crowding, many guests find the pool area enjoyable and a great spot to relax.

Parking at the hotel receives mixed reviews with some guests finding it convenient but expensive and confusing. The shared parking situation and high fees are common points of contention, although occasional promotions for reduced rates are appreciated.

Families find the hotel accommodating with spacious rooms and convenient amenities like a Starbucks onsite and easy access to public transportation. The pool is especially popular with children. Despite minor issues like the lack of family-specific amenities, the hotel caters well to family needs.

Given its central location, the Hyatt Regency Vancouver is also ideal for those looking to explore the city's nightlife with easy access to a variety of bars, restaurants and entertainment options in a lively and bustling neighborhood.
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  Heated Pool    Outdoor Pool  


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Room Types
Double Room with Two Double Beds and Balcony Featuring a balcony and a wall mounted flat-screen TV, this room offers a coffee maker, small refrigerator, and an iPod dock. A separate seating area and work desk are provided. A slate bathroom includes luxury bath products and a hair dryer. Free WiFi is available.

King Room with Balcony Featuring a balcony and a wall mounted flat-screen TV, this room offers a coffee maker, small refrigerator, and an iPod dock. A separate seating area and work desk are provided. A slate bathroom includes luxury bath products and a hair dryer. Free WiFi is available.

Double Room with Two Double Beds Featuring a wall mounted flat-screen TV, this room offers a coffee maker, small refrigerator, and an iPod dock. A separate seating area and work desk are provided. A slate bathroom includes luxury bath products and a hair dryer. Free WiFi is available.

King Room Featuring a wall mounted flat-screen TV, this room offers a coffee maker, small refrigerator, and an iPod dock. A separate seating area and work desk are provided. A slate bathroom includes luxury bath products and a hair dryer. Free WiFi is available.

King Room with Balcony and City View Located on the 20th floor and higher, this room offers a wall mounted flat-screen TV, coffee maker, small refrigerator, and an iPod dock. A separate seating area and work desk are provided. A slate bathroom includes luxury bath products and a hair dryer. Free WiFi is available.

King Room with City View This room offers a flat-screen TV, coffee maker, refrigerator, and an iPod dock. A bathroom includes bath products and a hair dryer. Free WiFi is available.

Double Room with Two Double Beds and City View Located on the 20th floor and higher, this room offers a wall mounted flat-screen TV, coffee maker, small refrigerator, and an iPod dock. A separate seating area and work desk are provided. A slate bathroom includes luxury bath products and a hair dryer. Free WiFi is available.

Executive Suite Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Double Room with Two Double Beds - High Floor Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room features air conditioning, a private entrance, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.

King Room - High Floor The spacious triple room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. The triple room features a tea and coffee maker, a wardrobe, a safe deposit box, tumble dryer and a flat-screen TV with cable channels. The unit offers 1 bed.

King Room with One King Bed and Roll-In Shower - Mobility Accessible The unit offers 1 bed.

Double Room with Two Double Beds and Roll-In Shower - Mobility Accessible The unit offers 2 beds.

Guest Reviews
8.5
Very Good
Location
Nestled in the heart of downtown Vancouver, the Hyatt Regency boasts an unparalleled location that's perfect for exploring the city. Guests rave about its proximity to key attractions like Canada Place, the waterfront and Robson Street, making it a prime spot for both leisure and business travelers. The hotel is conveniently near a variety of restaurants, shops and transportation hubs, including Burrard Station and the Skytrain, ensuring easy access to all parts of the city.

Visitors appreciate the central location, highlighting the ease of walking to top destinations such as Stanley Park, Granville Island and numerous retail and dining spots. The hotel's strategic positioning also makes it an ideal choice for those attending events at the Convention Centre or setting off on cruises from the nearby pier.

The superb location is complemented by clean, spacious rooms and exceptional views of the city. Whether you're planning a sightseeing tour, a shopping spree or simply looking to immerse yourself in Vancouver's vibrant downtown scene, the Hyatt Regency serves as a convenient and comfortable base. For first-time visitors or seasoned travelers, the ease of accessibility and central location make this hotel a standout choice in Vancouver.

Breakfast
The breakfast experience at the Hyatt Regency Vancouver has garnered largely positive feedback from guests. Described frequently as excellent, superb and delicious, the breakfast menu offers a high-quality selection. Many guests appreciate the variety and freshness of the food, particularly the nutritious options like smoked salmon and freshly made omelets. The breakfast buffet has been highlighted for its sumptuous offerings and well-organized setup, delivering a delightful start to the day.

Guests also noted the service, praising it as fantastic and attentive. However, a few reviews pointed out that the breakfast could become quite busy and occasionally struggled to manage the weekend influx of guests. While many found the buffet to be worth the high price, others felt that the cost did not justify the value of the meal. Several reviews mentioned limited choices and high prices as areas for improvement.

Despite some minor criticisms, the general consensus is that the breakfast at the Hyatt Regency Vancouver is a wonderful and varied experience, making it a favorable aspect of the stay for many guests.

Dinner
The Hyatt Regency Vancouver receives mixed reviews regarding its dinner offerings. On the positive side, guests praise the food quality at the Mosaic Grille and the bar, describing it as excellent and great. The building's ambiance is also recognized as quiet, peaceful and well-organized, contributing to an overall pleasant dining experience. Additionally, the service at the hotel is considered very good and impressive with staff often described as amazing.

However, there are notable drawbacks. Many guests express disappointment that the hotel lacks a proper restaurant for dinner, forcing them to seek dining options outside the hotel at night. The dinner menu is often perceived as limited and not worth the price with some guests stating that the food quality does not meet their expectations. Service during dinner can be slow with long waits for drinks mentioned as a common issue.

Despite these criticisms, guests who ventured to nearby establishments, such as the Fairmount, found enjoyable dining experiences. Overall, while the Hyatt Regency Vancouver offers some high points with its Mosaic Grille and bar, there is room for significant improvement in its dinner services.

Rooms
The rooms at the Hyatt Regency Vancouver are consistently praised for their spaciousness and cleanliness. Many guests were delighted with the ample space, comfortable beds and modern amenities, including large TVs and well-decorated interiors. Rooms on higher floors offer stunning views of the cityscape and mountains, which guests found particularly enjoyable.

The clean, well-appointed rooms, including modern bathrooms and thoughtful touches like coffee areas and working desks, reflect the hotel's attention to detail. Rooms with balconies allow guests to take in the beautiful Vancouver skyline. Although some found the queen-size beds smaller than expected, the comfortable bedding generally met guest satisfaction.

Most rooms are quiet, providing a serene environment, but a few reviews noted occasional noise issues. A slight downside mentioned was the need for some upgrades in certain rooms, as they appeared a bit dated to some visitors. Cleaning services received mixed feedback with most guests finding their rooms spotless, while a few noted areas that could benefit from more thorough cleaning.

Overall, the combination of generous space, cleanliness, comfortable furnishings and impressive views makes the rooms at Hyatt Regency Vancouver a pleasant retreat for travelers.

Beds
The beds at the Hyatt Regency Vancouver received mixed feedback from guests. A significant number of reviewers praised the beds for being comfortable with many describing them as super comfortable, soft and like sleeping on a cloud. Several guests found the pillows to be soft and wonderful, complementing the overall sleep experience positively. Descriptors such as comfortable, comfy and incredibly comfortable were frequently mentioned, highlighting the general satisfaction with the bedding.

However, not every guest shared this sentiment. Some found the mattresses and beds too soft, while others remarked on the firmness of the beds, indicating a need for a balance in mattress firmness. There were also complaints about bed sizes with a notable emphasis on the beds being too small, particularly the queen-size and double beds. A few reviews pointed out that the beds were floppy or slanted and the condition of some beds was described as very poor. Additionally, the pillows were pointed out as flat and uncomfortable by some.

Despite the mixed reviews, the majority leaned towards a positive experience with terms like comfortable and soft recurring frequently. For those who prefer a softer bed, the Hyatt Regency Vancouver might be ideal, although guests who favor firmer mattresses or larger bed sizes might find it less satisfactory.

Cleanliness
The Hyatt Regency Vancouver has earned high praise for its cleanliness, as affirmed by numerous reviews from satisfied guests. Many highlighted the excellent staff, service and superior cleanliness of the hotel. The rooms were consistently described as very clean, comfortable, spacious and well-furnished, ensuring a welcoming and luxurious atmosphere for visitors.

Several guests reported that the rooms and facilities were spotlessly clean with daily housekeeping noted for its thoroughness. The property itself maintained a very clean, modern and technologically up-to-date condition, contributing to an overall safe and hygienic environment.

However, a few reviews did note some inconsistencies in cleaning standards with some areas like the pool and specific rooms requiring better attention. Despite these isolated incidents, the general sentiment reflected an appreciation for the cleanliness and comfort provided by the Hyatt Regency Vancouver, making it a favorable choice for travelers prioritizing hygiene and comfort in their stay.

Staff
The staff at Hyatt Regency Vancouver consistently receives praise for their exceptional service and friendliness. Guests frequently describe the staff as open, accommodating and incredibly helpful. Whether interacting with the doorman, bellboy, concierge or front desk, visitors have positive experiences, highlighting the courtesy and attentiveness of the employees. Names like Anita and Luther stand out for their particularly welcoming and supportive demeanor.

The housekeeping team is noted for being attentive and considerate, while the hospitality across the board—from the restaurant to the bar and beyond—maintains a high level of professionalism and warmth. The concierge services are particularly excellent with staff quick to assist with luggage and provide knowledgeable and receptive responses to inquiries. Guests appreciate the prompt handling of requests and changes to reservations, underscoring the staff's commitment to making their stay as seamless as possible.

Despite the occasional criticism of staff responsiveness or communication, the overwhelming sentiment is that the employees contribute significantly to a pleasant and enjoyable stay. The professionalism and friendliness of the staff are crucial factors that enhance the overall experience at the Hyatt Regency Vancouver, making guests feel genuinely welcomed and well cared for during their visit.

Wi-Fi
Guests of Hyatt Regency Vancouver have shared mixed reviews about the hotel's wifi service. Many appreciated the convenience of multiple USB points in the rooms for charging devices. Some found the wifi connection to be good or average, though there were numerous mentions of the service being inconsistent, slow, or frequently disconnecting. A few noted that they had to pay $5 daily for upgraded wifi, which didn't always meet expectations. While there were reports of spotty connectivity, especially towards the end of stays, others mentioned that a cable connection was available as an alternative. Overall, while the wifi is accessible, there is room for improvement in terms of speed and stability.

Gym
The Hyatt Regency Vancouver offers a variety of fitness amenities that include a well-equipped gym, a pool and even a hot tub. Guests have consistently praised the gym for being modern and well-maintained with up-to-date equipment. The facilities are described as very good, making for a great workout environment. While some noted that the gym can get busy and is relatively small, the overall sentiment is positive with a beautiful lobby enhancing the experience. Additionally, a spar facility is also available onsite, adding to the luxury and convenience of the hotel’s amenities. However, a few guests mentioned the gym could use yoga mats and felt that certain areas of the fitness facility felt a bit old. Despite these minor drawbacks, the gym and fitness facilities meet the expectations of most visitors, ensuring a satisfying stay for those looking to maintain their fitness routine.

Pool
The Hyatt Regency Vancouver boasts a lovely heated outdoor pool that has garnered praise from many guests. Visitors found both the pool and the outdoor jacuzzi enjoyable and appreciated that these amenities were open for extended hours. Families and children particularly loved the pool and its facilities are deemed to be awesome, providing a great spot to relax. The combination of the outdoor pool, hot tub and gym allows for a pleasant and well-rounded fitness experience.

However, some guests noted that the pool area shows signs of age and requires better cleanliness and maintenance. Issues such as small size, crowding and ongoing renovations have also been reported. Despite these concerns, many still found the pool to be a delightful feature of the hotel, contributing to an overall enjoyable stay.

Parking
Parking at the Hyatt Regency Vancouver has been a mixed experience for many guests. While some appreciate the convenience of having parking directly in the building and the availability of valet service, others have found the situation confusing and the fees expensive. The garage is described as both convenient and awkward with some guests noting that the parking system is unclear and the shared parking situation could be improved.

The cost of parking, often around CAD 40 per night, has been a point of contention with many feeling it is overpriced. Additionally, there are concerns about the clearance in the underground lot and the general creepiness of the parking area.

On a positive note, some guests did mention reduced parking fees and the occasional free parking promotion, adding a bit of relief for budget-conscious travelers. Despite these positives, the overall sentiment suggests that managing parking can be a bit of a hassle with the high cost and confusion detracting from an otherwise pleasant stay.

Family
Families visiting the Hyatt Regency Vancouver generally have a positive experience with the hotel offering spacious and comfortable rooms suitable for groups, including those with teenage children. The property is ideally located, providing easy access to many nearby restaurants, a Starbucks within the hotel and public transportation options like the Sky Train and a bus service to Whistler.

The hotel is noted for having a good environment for children with particular praise for the pool, where grandchildren enjoyed much of their time. The staff usually receive accolades for their kindness and assistance, creating a welcoming atmosphere for family vacations, especially those marking a first visit to Vancouver or part of a larger trip such as an Alaskan cruise.

However, there are some limitations and areas that could benefit from improvement. Some guests found a lack of family-specific amenities, such as a dedicated concierge or quick trip guides tailored to family activities. Additionally, housekeeping issues occasionally arise, including an inaccessible pool and cleanliness concerns.

Despite minor inconveniences, Hyatt Regency Vancouver is generally considered a convenient and accommodating choice for families, providing the essentials for a memorable family vacation.

Nightlife
Situated in a prime location for nightlife, the Hyatt Regency Vancouver offers easy access to a variety of nightclubs, bars and entertainment options. The area is bustling with activity, making it an excellent choice for those looking to explore the vibrant local scene. Guests can enjoy people watching and sampling a good selection of beers in some very clean bars. The neighborhood features a mix of touristy nightlife and fantastic restaurants, bars and shops, creating a lively atmosphere throughout the night. While some mentions were made about noise and the presence of homeless individuals outside, the overall consensus highlights the hotel's advantageous position for those seeking an engaging nightlife experience.

5 Star
Hyatt Regency Vancouver offers a luxurious stay with an array of five-star amenities and services. While some guests found the hotel to align more closely with a four-star rating, the general consensus highlights the exceptional five-star service and high-class atmosphere. The accommodations are consistently described as luxurious, clean and modern, meeting the expectations for a premium stay. Guests appreciate the excellent service provided by the staff, despite a few reports of less friendly front desk interactions. Dining at the hotel is also praised with five-star cuisine being a notable highlight. The location of the hotel adds to the overall pleasant experience, making it a top-notch choice for travelers seeking a luxury stay in Vancouver. However, improvements in security and some amenities might enhance the overall guest satisfaction.

Business
Hyatt Regency Vancouver stands out for business travelers due to its prime location near Burrard Station and major business districts, making it a convenient spot for work trips and conferences. The conference facilities are commendable and the hotel offers a range of business amenities with an extremely helpful business center praised for its superb services.

Close proximity to the convention center further enhances its appeal for those attending business events. Guests noted the central location being advantageous for business and conference destinations. Additionally, the staff receives high marks for their friendliness and helpfulness, contributing to a positive experience. The business-oriented nature of the hotel, complemented by a satisfactory business center, confirms its suitability for corporate travelers. A Starbucks within the hotel and a good breakfast option add to the overall convenience for guests on work trips.

Accessible
Hyatt Regency Vancouver has received positive feedback regarding its accessibility for guests with disabilities. The hotel is praised for being fully accessible with dedicated wheelchair accessible rooms readily available. The location of the hotel is also convenient and easily accessible, ensuring that guests with mobility issues can navigate the premises without difficulty. Accessibility options are well-implemented, covering essential needs such as ramps and handicap parking stalls. Although one review mentioned that a specific room was not accessible, the overall sentiment highlights the hotel's effective measures to accommodate guests with disabilities.

Outdoor Pool
The outdoor pool at the Hyatt Regency Vancouver provides a heated and inviting space for guests to relax. Many reviews highlight its appeal with the added bonus of a hot tub and jacuzzi enhancing the experience. While some found the pool to be on the smaller side, its warmth and the inclusion of a jacuzzi make it a pleasant feature. However, there were occasional mentions of cleanliness issues, suggesting room for improvement in upkeep. Overall, the heated outdoor pool and accompanying hot tub offer a comfortable and relaxing amenity for visitors.

Honeymoon
Hyatt Regency Vancouver excels in providing a lush and romantic setting, ideal for honeymooners seeking an exceptional and warm experience. Renowned for its honeymoon suites and special offers, the hotel has carved a reputation as a great honeymoon place. Their honeymoon packages cater specifically to couples, ensuring a perfect honeymoon experience. With an atmosphere that is both romantic and welcoming, it's no surprise that many find it perfect for marking such a special occasion.

Luxury
The Hyatt Regency Vancouver provides a truly luxurious experience that guests seem to relish. Visitors consistently highlight the clean and luxuriously furnished rooms with many appreciating the beautifully decorated and spacious environments that evoke a sense of being at home but more indulgent. The hotel's ambiance is repeatedly described as luxurious with a high-class and elegant atmosphere permeating the space.

Guests appreciate the high-end and luxurious amenities, contributing to the overall sense of opulence. The excellent views from the rooms add to the hotel's charm, reinforcing its standing as a top-notch destination. The property offers luxury service that is described as five-star, enhancing the premium experience.

Some reviewers noted that while the hotel does feel very luxurious and offers an abundance of luxury amenities, it sometimes aligns more with a 4-star experience in terms of pricing and certain nuances. Regardless, the hotel maintains its status as a high-class establishment with a luxury ambiance and services that justify its reputation.

With its prominent location and luxury shops nearby, the Hyatt Regency Vancouver stands out as an attractive choice for those seeking a luxurious stay.

Romantic
Located in the heart of Vancouver, Hyatt Regency offers a blend of luxury and romance that makes it an ideal choice for couples seeking a memorable escape. The breathtaking suites create a backdrop that’s perfect for a romantic stay with a setting that inspires thoughts of honeymoon bliss. Guests frequently highlight the romantic atmosphere and setting, marking it as a great spot for a romantic getaway or weekend retreat. Whether it’s a honeymoon or a simple couples' escape, this hotel stands out as a favored destination for those looking to indulge in a bit of romance.


Yes, Hyatt Regency Vancouver has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Hyatt Regency Vancouver.

Yes, Hyatt Regency Vancouver welcomes dogs.

No, parking facilities aren't available at Hyatt Regency Vancouver.

Yes, Hyatt Regency Vancouver has a gym.

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