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Summary of reviewsHotel Caroline in Vienna consistently receives positive reviews across various categories, making it a popular choice for travelers. The hotel's strategic location is one of its key strengths, offering easy access to public transportation such as metro, tram and bus stops, which makes exploring Vienna convenient and hassle-free. Key spots like Keplerplatz and Vienna Central Station are just a short walk away. While the neighborhood is diverse and bustling, it ensures that major attractions are readily accessible.
The breakfast at Hotel Caroline garners high praise for its variety and quality. Guests appreciate the extensive buffet that includes fresh fruits, pastries, cheeses, cold cuts, yogurt, cereals and a variety of breads. The breakfast area is cozy and clean and the staff are friendly and accommodating. Although some guests suggested more variety and hot food options, the overall sentiment is very positive.
Dinner options receive mixed reviews due to the absence of a dedicated restaurant at the hotel in the evening. Nevertheless, guests find good nearby dining options like Bernardo pizzeria. The hotel’s provision of packed lunches for departing guests is a thoughtful touch.
Rooms at Hotel Caroline are frequently complimented for their spaciousness, modern décor and practical amenities. Cleanliness is highlighted with rooms kept spotless and furnished with comfortable beds and ample storage space. Modern bathrooms, air conditioning and added perks such as kitchenettes or separate seating areas enhance the guest experience.
The hotel's cleanliness is another standout feature with guests consistently noting the well-maintained environment throughout. The efficient cleaning service ensures rooms and common areas remain spotless, contributing to a pleasant stay.
Staff at Hotel Caroline are celebrated for their friendliness and professionalism. Guests appreciate the attentive service and the staff’s willingness to go the extra mile, from providing local information to ensuring a smooth check-in and check-out process.
The complimentary Wi-Fi receives generally positive feedback, though some guests report issues with signal strength and speed in certain areas. The gym is well-maintained and equipped with modern machines, including cardio equipment and offers additional amenities such as an infrared sauna.
Parking facilities are convenient and secure with options ranging from a private garage with fast chargers for electric vehicles to secure bike storage. The availability of EV charging stations on site is particularly appreciated by guests with electric vehicles.
For families, the hotel offers family-friendly amenities including spacious rooms, private balconies and quiet environments despite the central location. The accommodating staff and additional amenities like private parking and recreation rooms enhance the family-friendly atmosphere.
Overall, Hotel Caroline is highly rated for its strategic location, comfortable and clean rooms, excellent breakfast, friendly staff and convenient amenities, making it a top choice for travelers visiting Vienna. Show more
Read review summaries for all categories
Categories
Hotel with EV Charging Stations
Historic Hotel
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
3-Star Hotel
Room Types
Single RoomEn-suite room with flat-screen satellite TV, a refrigerator, a safe, free WiFi and parquet flooring.
Double RoomEn-suite room with flat-screen satellite TV, a refrigerator, free WiFi and parquet flooring.
Triple RoomEn-suite room with flat-screen satellite TV, a safe, refrigerator, free WiFi and parquet flooring.
Comfort Double RoomThese rooms are very spacious with a large bathroom with bath, quiet courtyard area, flat-screen satellite TV, safe, refrigerator, parquet floors and free WiFi.
Deluxe Double RoomThis stylish double room in the new building has air conditioning, sofa and soundproofing.
Junior Suite with TerraceThis stylish and large junior suite in the new building features a spacious terrace, a seating area, a minibar, a flat-screen TV and soundproofing.
Guest Reviews
8.6
Very Good
Location
Hotel Caroline is lauded for its highly convenient location, making it an ideal base for exploring Vienna. The hotel is strategically situated near a variety of public transportation options, including metro, tram and bus stops, often just a few minutes' walk away. Guests can easily reach the city center in about 10-15 minutes by subway or tram with key spots like Keplerplatz and Vienna Central Station (HBF) within close proximity.
The hotel's position in a multiethnic district offers easy access to numerous restaurants, shops and supermarkets. Despite not being in the very heart of Vienna, the excellent connectivity through public transport links ensures that major attractions and the central areas are readily accessible. Many reviews highlight the short walking distance to the central train station, making commuting and travel seamless.
While the area around the hotel might not be considered the most upscale or central, the practical benefits of its location outweigh any drawbacks for most guests. The neighborhood is diverse and lively, albeit some might find it less appealing. Nevertheless, the proximity to transportation hubs and the hotel’s modern amenities make it a worthwhile choice for a Vienna visit.
Breakfast
At Hotel Caroline, the breakfast experience generally receives high marks from guests, underscored by phrases such as excellent, delicious and varied. Many guests appreciate the extensive and diverse buffet, which includes a wide range of options such as fresh fruits, pastries, cheeses, cold cuts, yogurt, cereals and a variety of breads. The presence of both sweet and savory items ensures that there is something for everyone and the breakfast is frequently described as plentiful and filling.
Guests highlight specific positive aspects such as the friendly and accommodating breakfast staff, the constantly replenished buffet and the quality of coffee served. The cozy and clean breakfast area also adds to the pleasant experience.
However, some feedback indicates room for improvement. A few guests note the breakfast could be more varied, mentioning monotony over consecutive days and a lack of hot food items such as scrambled eggs or sausages. Despite these minor critiques, the overall sentiment towards breakfast at Hotel Caroline is one of satisfaction with many guests feeling that it provides good value for the price and is a delightful way to start the day.
Dinner
The reviews of 'Hotel Caroline' present a mixed but overall positive depiction of the dining experience at the hotel. Guests consistently dined at the hotel every night without issues and even deemed their dining experience exceptional at times. The hotel's location, safe and quiet, is mentioned, although it has limited eating and drinking options in proximity. Several reviews pointed out that there is no dedicated restaurant open in the evening, leaving guests to explore nearby options.
Guests did find nearby restaurants within walking distance, such as the Bernardo pizzeria, which offers good prices and a variety of dishes. However, the hotel's own attached restaurant did not fare well in the reviews with poor feedback on the quality of the food. Breakfast options were considered adequate though limited with hard-boiled eggs being the only form of eggs available. Guests missed having a coffee maker, as long coffees were only prepared by the staff upon request.
Despite these limitations, the hotel provided packed lunches for departing guests, which was appreciated. The metro being just two blocks away offered some convenience for diners seeking more variety in their meals.
Rooms
Hotel Caroline's rooms have received consistently positive feedback from guests, highlighting several standout features. The rooms are noted for their spaciousness, often exceeding expectations in size and comfort, making them ideal for families and longer stays. Guests appreciate the modern, stylish décor and well-furnished interiors, including comfortable beds and ample storage space. Cleanliness is another strong point with many reviews mentioning that rooms are kept spotless and are cleaned daily.
The practicality and functionality of the amenities provided often meet or exceed guest expectations. Essential facilities like refrigerators, air conditioning and modern bathrooms with strong showers and bathtubs add to the overall comfort. Some rooms also feature additional perks such as kitchenettes or separate seating areas.
The light, airy atmosphere of the rooms is enhanced by large windows, often with views of the courtyard, which also contribute to a quiet, relaxing stay despite the hotel's proximity to busy streets. Soundproofing is generally effective, ensuring a restful environment.
In summary, Hotel Caroline’s rooms stand out for their large, clean and comfortable spaces, modern furnishings and practical amenities. They are particularly well-suited for travelers seeking both comfort and functionality in a stylish setting.
Beds
Hotel Caroline boasts highly praised accommodations when it comes to bedding. Guests frequently commend the comfortable beds, noting that they are large and provide a good night's sleep. Many reviews highlight the superbly comfortable mattresses and pillows with several mentioning the beds are new or in excellent condition. The rooms feature a variety of bed sizes, from king-size to double and single beds, all of which are described as spacious and cozy.
Comfortable bedding is another common accolade, ensuring that visitors can relax and sleep soundly. The hotel's bedding is often described as clean, warm and pleasant, contributing to an overall restful experience. The reviews consistently emphasize the beds' comfort and the quality of the mattresses, which are often noted to be firm yet cozy.
Overall, Hotel Caroline seems to take great care in providing comfortable, clean and spacious beds, which allows guests to enjoy their stay and wake up feeling refreshed.
Cleanliness
Hotel Caroline boasts an exceptional level of cleanliness that consistently impresses its guests. The establishment maintains a very clean and well-maintained environment throughout, from the hotel rooms to the common areas. Rooms are spacious, cozy and frequently cleaned, ensuring that visitors find them spotlessly clean upon arrival and throughout their stay. Bedding and towels are regularly changed and the bathrooms are notably modern and pristine.
The cleaning service is highly efficient with rooms being cleaned daily and the hotel itself described as bright and tidy. Despite the building not being recently constructed, it remains efficient and well-kept, enhancing guests' comfort. Furthermore, the hotel is free from unpleasant odors, adding to the overall pleasant experience.
Guests frequently note the impeccable cleanliness across all areas of the hotel, making it a standout feature. The friendly staff also contributes to the clean and welcoming atmosphere, making Hotel Caroline a top choice for travelers seeking a clean and comfortable stay.
Staff
Hotel Caroline boasts an exceptionally friendly and attentive staff, contributing to a warm and welcoming atmosphere that guests highly appreciate. Staff members are frequently commended for their professionalism, responsiveness and accommodating nature. Visitors highlight their positive interactions with the hotel administrators, receptionists and breakfast staff, noting the consistent politeness and helpfulness exhibited by each team member.
Staff are not only quick and efficient in handling check-ins and check-outs, but they also go the extra mile in assisting with local routes and tourist information, ensuring that guests enjoy a seamless experience. The emphasis on courteous and proactive service is evident throughout the hotel's operations, whether it's at the reception desk or in the dining areas.
The reception staff are particularly praised for their knowledge about the city and their readiness to address questions and requests promptly. This level of care extends to every interaction with staff being described as friendly, kind and always willing to help. Guests remember the warm welcomes they received and the accommodating nature of the staff, making their stays enjoyable and stress-free.
In summary, the staff at Hotel Caroline are a standout feature, celebrated for their utmost friendliness, professionalism and a genuine commitment to providing excellent service. This dedication to guest satisfaction leaves a lasting impression, encouraging many to return.
Wi-Fi
Hotel Caroline offers complimentary Wi-Fi throughout its premises with generally positive feedback regarding its functionality. For many guests, the internet works well and is accessible without major issues. Some reviews highlight the strong Wi-Fi connection and good internet quality, including high-speed options and reliable coverage in various parts of the hotel.
However, the Wi-Fi experience can be inconsistent. Several guests reported weaker signals, particularly in the rooms or areas where the connection was unreliable or non-existent. Problems like slow internet speed, occasional drops and poor reception in certain rooms were mentioned. Specific areas, such as corners of the building or the breakfast area, also tended to have weaker or problematic Wi-Fi.
Overall, while the hotel makes an effort to provide decent internet service, some guests feel that improvements are needed for a more stable and robust Wi-Fi experience throughout the entire property.
Gym
Hotel Caroline's gym is consistently praised by guests for being well-equipped and modern. The fitness center offers a range of new, high-quality machines, including cardio equipment like treadmills and exercise bikes. The gym is noted to be clean and well-maintained, providing everything necessary for a comprehensive workout. Guests appreciate the infrared sauna and the wellness area as additional amenities. The access to the gym and fitness facilities is free for all guests, enhancing the overall value of the stay. Common areas are also well-organized and contribute to a pleasant experience. Some reviews mention that the fitness room is small, but it still meets the needs of most visitors. Overall, the fitness offerings at Hotel Caroline add considerable convenience and comfort to guests' stays.
Parking
Hotel Caroline offers a range of convenient and secure parking options for its guests. The hotel features its own parking garage available for an additional fee of around 15 euros per day, ensuring a safe and monitored environment for cars and bicycles. The parking garage is manageable with spacious spots and even a private garage with a fast charger for electric vehicles. There are also secure bike storage facilities available.
The hotel's parking garage is situated only a short distance from the building with some reviews mentioning it being just a two-minute walk away. There are plenty of parking spaces nearby, including temporary and free parking spaces on weekends. For those who prefer additional security, the private covered garage with cameras and multiple gates is highly recommended.
Guests have the option to reserve a closed, guarded parking space in advance, which is particularly advantageous. Even though parking is available for a fee, many find it to be worthwhile due to the convenience and security it provides. The proximity to central locations, like the tram station and the central station, adds to the ease of access.
For cyclists, the garage not only accommodates cars but also offers a secure storage room for bicycles and even e-bikes. In summary, the parking facilities at Hotel Caroline are well-regarded for their security, convenience and accessibility, making it a favorable choice for travelers with vehicles.
EV charging stations
Hotel Caroline is well-equipped for electric vehicle owners, offering convenient charging amenities right on site. The hotel features a private garage with fast chargers and connections specifically for electric cars. Guests have noted the availability of several EV charging stations, ensuring ample access for those needing to power up their vehicles. The presence of these facilities, both within the hotel's garage and very close to the property, makes Hotel Caroline a practical choice for those traveling with electric vehicles. Nearby hotels also offer charging stations, adding to the convenience of staying in this location. Overall, the hotel caters well to the needs of electric vehicle drivers.
Family
Hotel Caroline offers an excellent choice for families, providing a welcoming and family-friendly atmosphere. The spacious rooms are frequently highlighted, making them ideal for family stays, whether in large family rooms or suites with separate sleeping areas for children and parents. Many families appreciated the cleanliness and comfort of the rooms, which include amenities such as private balconies and divided sleeping areas for added privacy.
The hotel's central location in a multicultural neighborhood is perfect for those looking to explore Vienna with easy access to local retail and dining areas. Despite its central location, guests often mentioned the quietness of the rooms, enhancing the cozy and relaxed atmosphere.
Valued for its cost-effectiveness, Hotel Caroline meets high standards of cleanliness and the accommodating staff are ready to promptly honor requests, especially for those traveling with young children. Additional amenities like private parking, a spacious recreation room and family suites contribute to a stress-free family vacation.
Families with pets are also welcomed in specially designated pet-friendly rooms, adding to the hotel's inclusive and considerate environment. Repeat guests and positive word-of-mouth recommendations underline the hotel's reputation as a top choice for families visiting Vienna.
3 Star
Hotel Caroline stands out as an exceptional option within its three-star category, providing excellent value for money. Many guests have highlighted the hotel's affordable prices, deeming it worth every penny, particularly during the holiday season. Despite its three-star rating, the hotel is often compared favorably to four-star establishments with several visitors noting that it exceeds the typical expectations for this category.
Guests consistently praised the breakfast offerings, describing it as more than sufficient and even top-notch for a three-star hotel. The staff have also been commended for their attentive service, ensuring a welcoming and comfortable stay. Although there were some comments about the cleanliness needing improvement, the overall sentiment about the hotel's condition and amenities remains positive.
Rooms at Hotel Caroline are considered great for the price, offering adequate comfort and convenient features such as safe and bike storage. The hotel's facilities, including a café, cater well to the needs of guests, making it an ideal choice for short stays. Whether for business or leisure, Hotel Caroline delivers a commendable experience that aligns perfectly with its three-star status.
Historic
Hotel Caroline in Vienna is celebrated for its historic charm and character. The hotel is housed in a historical building that exudes a historical vibe, making it an architectural landmark in its own right. Its location is especially lauded, being situated in close proximity to numerous historical sights, museums and landmarks.
Guests appreciate its accessibility with trams nearby that offer an easy ride to the historic city center, which is just three stops away. This makes it convenient for those aiming to explore Vienna’s rich history and culture without hassle. Though located in a quiet residential neighborhood, Hotel Caroline is close to the main station, providing a seamless connection to key historical attractions.
Overall, the hotel’s blend of historic allure and accessibility to Vienna’s storied past makes it an excellent choice for sightseeing and immersing oneself in the city’s abundant historical sites.
Honeymoon
Hotel Caroline has garnered a reputation for being an excellent choice for honeymooners, accentuated by its romantic atmosphere and dedicated honeymoon packages. Guests have particularly appreciated the value offered for honeymoon stays, finding the experience well worth it. The rooms, described as elevated and clean, are noted for their suitability for romantic getaways with some highlighting the perfect setup of honeymoon suites.
The hotel goes the extra mile with thoughtful romantic touches in the rooms, creating an ideal setting for newlyweds. Special honeymoon packages are available, adding to the appeal for couples seeking a memorable stay. Reviews consistently praise the comfortable and romantic ambiance, making Hotel Caroline a standout destination for those celebrating their love.
Dog Friendly
Hotel Caroline has established itself as a top choice for travelers with four-legged companions due to its exceptionally dog-friendly policies and amenities. With no extra fees for dogs, guests can enjoy their stay with their pets without worrying about additional costs. The hotel features specific rooms designated for travelers with dogs, ensuring cleanliness and comfort for everyone.
Among the thoughtful touches are the provided dog beds, water bowls and leash hooks in the lobby, catering to the needs of canine guests. The carpets are specifically chosen to be comfortable for dogs, adding to the overall pet-friendly atmosphere.
Hotel Caroline is consistently praised for welcoming dogs warmly and encouraging guests to bring their pets along. It offers a range of pet-friendly facilities and services that make it a great choice for anyone traveling with their canine companions.
No, Hotel Caroline doesn't have any pool.
No, a spa isn't available at Hotel Caroline.
Yes, Hotel Caroline welcomes dogs.
Yes, parking facilities are available at Hotel Caroline.