Pestana Vila Sol - Vilamoura Premium Golf Resort
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Summary of reviewsThe Pestana Vila Sol - Vilamoura Premium Golf Resort is praised for its excellent location, particularly appealing to golfers with its proximity to a stunning 27-hole golf course. The resort is conveniently situated close to Faro Airport and the lively Vilamoura marina, making it both easily accessible and a peaceful retreat for relaxation. The picturesque, well-maintained grounds and serene surroundings create an idyllic environment for guests.
Breakfast at the hotel garners positive reviews for its extensive buffet, featuring a diverse selection of fresh fruits, pastries and cooked items. The pleasant outdoor dining setting by the pond and friendly breakfast staff enhance the experience. Although there are occasional critiques regarding item freshness and variety, the breakfast is largely considered a highlight.
Dinner offerings receive mixed feedback; while the variety and quality of the buffets are appreciated by many, some guests found the choices limited and not up to the standard of a 5-star hotel. Despite the thematic dinner nights and courteous restaurant staff, improvements in food replenishment and value for money are suggested.
The rooms are spacious, clean and comfortable, featuring large bathrooms and scenic views from terraces or balconies. However, some rooms show signs of aging with issues like broken furnishings and poor lighting detracting from the overall experience. Modernization and better maintenance are recommended to align with guests' expectations.
Cleanliness at the resort is a mixed bag. While the cleaning staff and well-kept outdoor spaces are praised, some common areas and specific facilities, such as the playground, pools and gym, fall short. Consistent daily cleanliness and attention to detail would elevate guest satisfaction.
The hotel staff are highly commended for their friendliness and professionalism. Many guests appreciate the personalized attention and helpfulness of the team, although there are occasional criticisms about the efficiency of the reception staff and a need for better training.
Free WiFi at the hotel receives mixed reactions. While some guests find it reliable and strong in public areas, others report weak and inconsistent signals, particularly in the rooms.
The pool areas are positively noted for their beauty, tranquility and well-maintained state. Both indoor and outdoor options are available with the outdoor pool being especially popular. However, the indoor pool requires better maintenance and the poolside amenities could be improved.
The tennis courts are favorably reviewed for their professional nature and accessible availability. Even though some equipment and facilities need upgrading, guests value the tennis options provided.
Parking at the resort is widely appreciated for its convenience and ample availability. Free and secure parking options, including spaces for electric vehicles, enhance the overall guest experience.
Family-friendly features at the hotel include spacious areas, an outdoor playground and attentive childcare services. The kid-friendly pools and scenic walking areas, along with thoughtful gestures for special occasions, contribute to an enjoyable stay. However, the presence of evening mosquitoes requires attention.
Overall, the Pestana Vila Sol - Vilamoura Premium Golf Resort offers a blend of serene, picturesque surroundings and convenient amenities, making it a favored destination for golfers and families alike. Some areas, however, would benefit from updates and better maintenance to fully meet the expectations of a 5-star resort.
Categories
Breakfast at the hotel garners positive reviews for its extensive buffet, featuring a diverse selection of fresh fruits, pastries and cooked items. The pleasant outdoor dining setting by the pond and friendly breakfast staff enhance the experience. Although there are occasional critiques regarding item freshness and variety, the breakfast is largely considered a highlight.
Dinner offerings receive mixed feedback; while the variety and quality of the buffets are appreciated by many, some guests found the choices limited and not up to the standard of a 5-star hotel. Despite the thematic dinner nights and courteous restaurant staff, improvements in food replenishment and value for money are suggested.
The rooms are spacious, clean and comfortable, featuring large bathrooms and scenic views from terraces or balconies. However, some rooms show signs of aging with issues like broken furnishings and poor lighting detracting from the overall experience. Modernization and better maintenance are recommended to align with guests' expectations.
Cleanliness at the resort is a mixed bag. While the cleaning staff and well-kept outdoor spaces are praised, some common areas and specific facilities, such as the playground, pools and gym, fall short. Consistent daily cleanliness and attention to detail would elevate guest satisfaction.
The hotel staff are highly commended for their friendliness and professionalism. Many guests appreciate the personalized attention and helpfulness of the team, although there are occasional criticisms about the efficiency of the reception staff and a need for better training.
Free WiFi at the hotel receives mixed reactions. While some guests find it reliable and strong in public areas, others report weak and inconsistent signals, particularly in the rooms.
The pool areas are positively noted for their beauty, tranquility and well-maintained state. Both indoor and outdoor options are available with the outdoor pool being especially popular. However, the indoor pool requires better maintenance and the poolside amenities could be improved.
The tennis courts are favorably reviewed for their professional nature and accessible availability. Even though some equipment and facilities need upgrading, guests value the tennis options provided.
Parking at the resort is widely appreciated for its convenience and ample availability. Free and secure parking options, including spaces for electric vehicles, enhance the overall guest experience.
Family-friendly features at the hotel include spacious areas, an outdoor playground and attentive childcare services. The kid-friendly pools and scenic walking areas, along with thoughtful gestures for special occasions, contribute to an enjoyable stay. However, the presence of evening mosquitoes requires attention.
Overall, the Pestana Vila Sol - Vilamoura Premium Golf Resort offers a blend of serene, picturesque surroundings and convenient amenities, making it a favored destination for golfers and families alike. Some areas, however, would benefit from updates and better maintenance to fully meet the expectations of a 5-star resort.
Luxury Hotel
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Children's Pool Pool Swim Up Bar Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Tennis Courts
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Swim Up Bar
Hotel with Children's Pool
Hotel with Indoor Pool
About Pestana Vila Sol - Vilamoura Premium Golf Resort
License: 882
Guest Reviews
Location
Guests appreciate the peaceful and quiet surroundings, ideal for a relaxing getaway. The resort is nestled in a picturesque area with large, well-maintained outdoor spaces and beautiful grounds, which include a swan pond in front of the restaurant.
For those looking to explore beyond the resort, the hotel serves as a good base for discovering the Algarve region. It’s close enough to enjoy the nightlife at Vilamoura marina but still offers a tranquil retreat away from the hustle and bustle. However, it's worth noting that the location does require some form of transportation as it’s not within walking distance to shops or the beach. Guests often mention the convenience of having a car to get around easily.
While the location is excellent for golfers and those seeking a serene environment, some guests found the distance from local restaurants and the beach to be a bit inconvenient without a car. Despite this, the overall consensus is positive with the hotel’s location being described as idyllic, strategic and excellent for both relaxation and golfing activities. The beautiful and peaceful environment is complemented by friendly staff, good amenities and quick access to nearby tourist sites and beaches.
Breakfast
Guests appreciated the good service and friendly staff during breakfast and some found the breakfast hours until 11 am convenient. The breakfast was often described as very good or excellent with an abundance of choices that exceeded expectations, especially in terms of fresh produce and delicious preparation.
However, not all feedback was glowing. A few guests felt the breakfast lacked the high quality expected from a 5-star establishment, pointing out issues with the freshness and quality of some items like bread, pastries and juices. Some also mentioned that the breakfast could benefit from more variety and improvements in specific dietary accommodations like vegetarian and lactose-free options.
Overall, while there were some critiques, the general sentiment was that the breakfast at Pestana Vila Sol - Vilamoura Premium Golf Resort was a highlight for many, offering a rich and satisfying start to the day in a beautiful setting.
Dinner
However, there are consistent concerns about the limited food options and the lack of variety in the dinner buffet, which some guests felt did not match the expectations of a 5-star hotel. Issues with the food not being replenished quickly and being repetitive were frequently mentioned. Some found the dinner pricing steep for the quality offered and others highlighted incidents of poor food quality and service, such as dry and cold bar food and unqualified staff. A few guests faced disappointments with specific meals, noting poor taste and a lack of flavor.
Overall, while there are commendable aspects of the dining experience at Pestana Vila Sol, potential guests should be aware of the recurring criticisms regarding variety and value for money.
Rooms
However, several aspects could benefit from attention. The rooms are generally outdated and need refurbishment with some showing signs of wear like broken furnishings, poor lighting and limited soundproofing. Issues such as ants, mold and occasional lapses in housekeeping detract from the overall experience. Proximity to main facilities like the pool and reception can be a challenge, as many rooms are situated far from these central amenities.
While the retro decor may appeal to some, it often feels dark and dingy to others. Some visitors noted specific issues such as non-functional air conditioning and low shower pressure, pointing to a need for general maintenance and modernization. Despite these drawbacks, the spaciousness and comfort of the rooms, as well as the tranquil garden settings, remain noteworthy positives of the property.
Beds
However, not all feedback was glowing. Numerous reviews pointed out issues with old or hard mattresses with some beds being described as rock solid or indented. There were also mentions of soft or outdated mattresses that need replacement. A few guests reported being given separate beds instead of a double bed, which was a disappointment for those who had reserved a double.
While many found the bedding top-notch and the beds exceeding expectations, a significant number of guests found the beds uncomfortable, hard or in need of updating. Despite the comfort described by some, the consistency in bed quality appears to be an area requiring attention for future improvements.
Cleanliness
However, a considerable number of reviews indicate that the overall cleanliness, particularly in some common areas and facilities, leaves much to be desired. There are specific complaints about inadequate cleaning in playgrounds, pools, gyms and specific room details such as cobwebs, stained carpets and outdated bathrooms. Issues such as ants, spiders, cockroaches and dirty pool areas further detract from the guest experience. Daily cleaning services were found lacking, sometimes delayed until the afternoon and some rooms needing more thorough cleaning and maintenance.
While the hotel's outdoor areas and some facilities receive positive remarks for being clean and well-maintained, there is a notable need for overall improvement and modernization to meet the expected standards of a five-star establishment.
Staff
Many mentioned specific instances where the staff was helpful in emergencies, such as aiding a guest with a pet hospital visit or addressing room changes promptly. The restaurant and bar staff, in particular, were frequently noted for their cheerful demeanor and excellent service. Guests appreciated the warm and welcoming atmosphere created by the staff, making their stays feel like home.
However, there were occasional criticisms regarding the efficiency and responsiveness of the reception staff with some guests experiencing delays and unprofessional behavior. Additionally, a few reviews pointed out that some staff members lacked training, which sometimes affected the overall experience. Despite these occasional issues, the consensus remains that the friendly and attentive service provided by the majority of the staff greatly enhanced the overall hotel experience.
Wi-Fi
Pool
The indoor pool, which is heated, provides a good alternative, though there are mentions of it sometimes being cold and in need of better maintenance. There are ample pool towels, though some guests noted issues with the cleanliness and availability of these and other poolside amenities. While the pool facilities, including a jacuzzi, are generally appreciated, areas like the pool bar can experience slow service and the indoor pool area could benefit from updates and longer opening hours.
For families, children seem to enjoy the swimming experiences, although the outdoor pool can be too deep for younger kids and lacks a lifeguard. Additionally, the pools could be crowded and would benefit from more frequent cleaning. Despite some minor issues, the overall experience of the pool area at the Pestana Vila Sol - Vilamoura Premium Golf Resort is positive with many guests praising its appeal and the pleasant poolside bar.
Tennis
Parking
Family
The hotel provides a comfortable and safe environment for families with spacious rooms by the pool, suitable accommodations and extra services like a pet goodie bag, adding a welcoming touch for those traveling with pets. Families celebrating special occasions receive thoughtful gestures like cakes and balloons, contributing to a memorable experience.
However, some aspects could be improved. The evening mosquito situation and limited meal options for kids have been mentioned as drawbacks. The playground, while appreciated, could offer more variety and the general restaurant menu could benefit from more simple soups and children-friendly dishes.
Overall, Pestana Vila Sol is recognized for its family-friendly atmosphere, excellent facilities for kids and supportive staff, making it a solid choice for a family holiday.
Golf
The hotel's strategic location and good prices on green fees make it an attractive option for those seeking a budget-friendly golf holiday without compromising on quality. Additionally, the golf staff receive commendation for their kindness and helpfulness, contributing to a smooth and enjoyable stay.
Accommodations such as the Deluxe Golf Room offer splendid views of the golf course, providing a serene backdrop for relaxation. While the property itself may be older, its proximity to the picturesque and well-maintained golf course compensates for this, making it an excellent choice for a golf-centric holiday.
Overall, the Pestana Vila Sol - Vilamoura Premium Golf Resort stands out as an ideal spot for a golf getaway, combining the charm of superb golfing facilities with the convenience of on-site amenities and appealing price points.
5 Star
Several guests were disappointed with the cleanliness levels, both in the rooms and spa, which they felt did not meet five-star expectations. The physical appearance of the hotel, including the condition of rooms and public areas, was described as subpar, falling short of the luxurious standards one would anticipate from a five-star accommodation.
On the service front, while there were mentions of friendly staff, the overall quality of service, especially at reception and during breakfast, was criticized for being slow and unprofessional. Guests also experienced issues such as long queues at check-in, difficulty retrieving towels and inadequate parking spaces.
Despite these points, there were some mentions of positive aspects like the general presentation and friendly demeanor of the staff, but these were often overshadowed by the numerous areas identified as needing improvement. Many guests felt that the hotel might be more accurately rated as a four-star establishment rather than the claimed five stars.
Overall, the consensus suggests that Pestana Vila Sol - Vilamoura Premium Golf Resort requires significant updates and improvements to truly live up to its five-star label and provide the high-standard experience expected by its guests.
Business
The staff at Pestana Vila Sol receive high praise for their fabulous service, helpfulness and thoroughness in attending to guests' needs, including efficient room cleaning. However, there are some downsides, such as long wait times at reception, which can be inconvenient for those on tight schedules. Despite a few mentions of the hotel not being entirely suitable for business due to certain aspects like the work area, it is generally considered a representative and good business trip option. The attention to early check-outs further reflects the hotel's commitment to accommodating business travelers.
Accessible
However, there were some significant drawbacks mentioned. Despite the generally accessible nature of the hotel, specific challenges exist, particularly for wheelchair users and elderly guests. The pathways leading to the garden houses are in poor condition with some having steps that make them hard to navigate. Accessibility to rooms and showers has also been highlighted as problematic and the overall facility is not easily navigable for those with reduced mobility.
In summary, while Pestana Vila Sol offers a range of accessible features and a comfortable stay for many guests with disabilities, improvements are necessary to ensure a truly inclusive experience, particularly concerning pathway maintenance and room accessibility.
Children's Pool
Outdoor Pool
Families, particularly with children, find the outdoor swimming areas appealing with specific praise for the kids' swimming pool. Guests appreciate the pool's excellent dimensions, making it suitable for a variety of swimming activities. During warmer days, the pool maintains a lovely temperature, enhancing the enjoyment factor.
However, there are some areas for improvement noted by guests. The pool is often described as cold, particularly because it is not heated, which can be a drawback in cooler weather. Maintenance concerns are also mentioned with some reviews pointing out heavy chlorination and signs of poor upkeep. Additionally, the lack of sufficient sunbeds and parasols, as well as no poolside service, diminishes the overall experience for some visitors.
Despite a few shortcomings, the outdoor pool remains a highlight of the Pestana Vila Sol - Vilamoura Premium Golf Resort, offering a generally delightful place for guests to unwind and enjoy the scenic outdoor environment.
Indoor Pool
However, significant room for improvement exists. The indoor pool area is frequently mentioned as being dated and in need of renovation and maintenance. Issues such as cold water temperatures, poor maintenance and lack of cleanliness are common complaints. The space surrounding the pool would also benefit from upgrades, including repainting and better upkeep. Additional concerns include the absence of changing rooms and inconsistent availability of pool towels.
Overall, while the indoor pool is a valued feature at the hotel, improvements in maintenance and facility upgrades are necessary to enhance guest satisfaction.
Honeymoon
Many guests commend the hotel for its thoughtful honeymoon setups in the suites, which enhance the romantic ambiance. The service is also well-regarded with prompt responses to requests like late check-outs after wedding nights. While specific honeymoon packages are available, the general consensus is that the entire environment and service quality are perfect for a honeymoon stay.
Luxury
However, some reviews suggest that the hotel's luxurious reputation is somewhat overstated. While the structure is praised for being beautiful and well-maintained and the rooms and common areas exude a luxurious ambiance, there are noted inconsistencies, particularly regarding service quality and upkeep. The breakfast buffet and dinner prices have garnered criticism and certain amenities, like the pool area, are described as needing renovation.
Despite these critiques, returning guests have experienced consistent luxury, attesting to the resort's potential to deliver a high-end stay. Overall, while it may not fully meet the strictest standards of a five-star hotel, Pestana Vila Sol still offers a generally luxurious experience with room for improvement in some areas.
Romantic
Dog Friendly
However, there are mixed feelings about the additional cost for pets. While the hotel welcomes animals, an extra fee of €25 per night for a pet’s stay has been considered excessive by some guests. Despite this, the provision of an impressive pet goodie bag is a nice touch that has been well-received.
Additionally, it's important to note that large dogs over 30kg are not allowed and pets are not permitted in the restaurants. Some guests mentioned the staff are not entirely dog-friendly, which could be an area for improvement.
Overall, despite some concerns about the additional fees and certain restrictions, Pestana Vila Sol - Vilamoura Premium Golf Resort is seen as a great option for a dog-friendly vacation, providing a generally accommodating environment for pets.
Yes, Pestana Vila Sol - Vilamoura Premium Golf Resort has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Pool Swim Up Bar, Outdoor Pool.
No, a spa isn't available at Pestana Vila Sol - Vilamoura Premium Golf Resort.
Yes, Pestana Vila Sol - Vilamoura Premium Golf Resort welcomes dogs.
Yes, parking facilities are available at Pestana Vila Sol - Vilamoura Premium Golf Resort.
No, Pestana Vila Sol - Vilamoura Premium Golf Resort doesn't have a gym.
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