Hotel Pałac Jugowice

Walbrzych 50.73895100, 16.40588700 , Ul. Główna 4 (Show on Map)
8.3
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsHotel Pałac Jugowice offers a serene and picturesque escape in a scenic area surrounded by mountains, forests and charming views, making it an ideal location for a tranquil getaway or nature-filled adventures. The hotel provides a peaceful atmosphere with its proximity to numerous hiking trails and historical attractions like Grodno Castle. Despite the isolated location, requiring a car for transit, the hotel’s calm setting and friendly staff create a comfortable and affordable destination for travelers.

Guests frequently praise the breakfast at Hotel Pałac Jugowice for its taste and variety. The diverse selection, including cold cuts, cheeses, hot dishes, fresh vegetables and pastries, offers a delightful start to the day. Minor improvements, such as better replenishment of items, are noted, but overall the breakfast receives positive feedback for its quality and the helpfulness of the staff.

The dinner experience at the hotel is also well-regarded with the restaurant offering delicious and well-presented dishes. Some standout meals, like the pasta with mushroom sauce, leave a lasting impression and the friendly service enhances the dining experience. While some view the prices as high, the quality justifies the expense for many guests. Occasional inconsistencies in dish quality and staff competency are mentioned, but most reviews highlight the restaurant as a destination for exquisite cuisine.

The rooms at Hotel Pałac Jugowice receive mixed reviews. Guests appreciate the spacious, clean and modern designs with comfortable beds and large bathrooms. However, issues such as poor lighting, old furnishings and inadequate soundproofing are noted. Some guests also mention superficial cleaning and maintenance problems. Nonetheless, the positive aspects of room comfort and tranquil environment are frequently emphasized.

Cleanliness is another area with varied feedback. While many guests find the rooms and facilities well-kept and clean, issues such as standing water, inadequate lighting and neglect in public areas are reported. Some guests encounter leftover items in their rooms and mold in the bathrooms, indicating a need for improved hygiene standards. Despite these drawbacks, the clean, relaxing appearance of the facility is often mentioned positively.

The staff at Hotel Pałac Jugowice consistently receive high praise for their friendliness and helpfulness. The team, especially at the reception, is noted for providing a warm and welcoming experience. The restaurant and bar staff are also commended, contributing to the overall positive service experience. However, occasional less favorable interactions indicate room for improvement in consistency.

The hotel’s Wi-Fi receives mixed reviews with some guests experiencing weak or non-existent signals and poor cellular coverage, while others find the internet adequate. Free WLAN is appreciated by those who find it working well.

The spa at Hotel Pałac Jugowice is highly praised for its quality and variety of amenities. Featuring multiple saunas, a welcoming wellness zone and well-maintained facilities, the spa provides a relaxing retreat for guests. Despite occasional crowding and limited sauna availability on weekdays, the overall spa experience is positive, complemented by friendly staff and delightful breakfast offerings.

Guests find the outdoor wellness area, including saunas and hot tubs, inviting and aesthetically pleasing. Some logistical issues and pool temperature concerns are noted, but the peaceful environment and lovely outdoor facilities make the hotel an attractive destination for relaxation.

Parking at the hotel is convenient with ample spaces and no charges in certain areas. However, clear communication about parking fees and better organization of the paid parking area could enhance the guest experience.

Hotel Pałac Jugowice's beds are frequently described as comfortable and cozy, contributing to a restful night's sleep. While some find the beds too soft, the majority appreciate the plush comfort, adding to the hotel's appeal for a peaceful stay.

Despite its 4-star classification, the hotel’s standards are occasionally questioned, suggesting that it may not fully align with typical 4-star expectations. However, the beautiful location, friendly staff and overall relaxing environment make Hotel Pałac Jugowice a charming choice for a getaway.
Show more
Categories
Hotel with Ski To Door Access

Hotel near Ski Resorts

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Hotel with Parking

Accessible Hotel

4-Star Hotel

Hotel with Outdoor Pool

Room Types
Standard Double or Twin Room Elegant, air-conditioned room with a modern bathroom , a desk and a wardrobe . There is a safety deposit box.

Superior Double or Twin Room Spacious, air-conditioned room with a minibar, a flat-screen TV, a safety deposit box. There is a bathroom with a bath.

Deluxe Double or Twin Room Air-conditioned, very spacious,elegant room with a flat-screen TV and .There is a bath in the bathroom.

Two-Bedroom Apartment Spacious apartment with a flat-screen TV, a minibar and a private bathroom.

Deluxe Double Room with Bath Air-conditioned, spacious room with a flat-screen TV, a bathroom and an additional bathtub in the room.

Economy Double Room This double room's special features are the pool with a view and the sauna. The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features a wardrobe, a tiled floor, a flat-screen TV and an outdoor dining area. The unit offers 2 beds.

Deluxe Twin Room The sauna is the standout feature of this twin room. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The twin room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit has 2 beds.

Deluxe Twin Room This twin room features a sauna. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin room features a flat-screen TV, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.

Superior Twin Room This twin room's special feature is the sauna. Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The twin room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit offers 2 beds. The price includes breakfast and access to the outdoor sauna/spa area.

Standard Twin Room This air-conditioned room has a bathroom with a shower. A TV, a desk, a wardrobe and a safe are also provided.

Guest Reviews
8.3
Very Good
Location
Hotel Pałac Jugowice is situated in an exceedingly picturesque and scenic area that offers guests a serene and peaceful atmosphere ideal for a weekend getaway or a hiking adventure. Surrounded by mountains, forests and charming views, the hotel provides a tranquil escape from the hustle and bustle of city life. Its quiet location in a small valley, close to a river and next to a stream, offers beautiful landscapes and a pleasant environment.

The hotel is also conveniently located for those looking to explore the region's historical attractions such as Grodno Castle and other nearby destinations in Lower Silesia. Despite its remote setting—almost at the end of the world—it is a great base for enjoying the natural scenery and engaging in outdoor activities. The proximity to numerous hiking trails makes it a perfect spot for nature enthusiasts.

However, potential visitors should note that the hotel is somewhat isolated with limited amenities outside the premises. A car is necessary for getting around, as it's quite far from any urban center. The hotel's location by a busy main road ensures accessible transit options, even though it may add a bit of noise.

Guests appreciate the peaceful, intimate setting and friendly staff, making it a comfortable and affordable choice for travelers. The added benefit of spa access included in the room price enhances the overall relaxing experience. For those seeking a quiet place to unwind, surrounded by beautiful landscapes and equipped with modern conveniences, Hotel Pałac Jugowice is an excellent choice.

Breakfast
Hotel Pałac Jugowice offers a commendable breakfast experience that impresses many of its guests with its taste and variety. Guests appreciate the diverse and delicious options available, from a wide selection of cold cuts, cheeses and hot dishes to fresh vegetables and pastries. The quality of the food is consistently praised as above average and numerous guests describe the breakfast as being very tasty, hearty and a superb start to the day. Additionally, the staff receive positive remarks for being helpful and engaged, contributing to an overall pleasant dining experience.

While the breakfast is generally well-received, a few guests noted some areas for improvement, such as limited choices on certain days and occasional issues with replenishing items like milk and cold cuts. Some also felt that the breakfast could be better for the price with critiques about the selection and quality not meeting their expectations for a 4-star hotel.

Despite these occasional shortcomings, the majority of reviews highlight the breakfast at Hotel Pałac Jugowice as a delightful part of their stay, often mentioning it alongside the excellent cuisine, the beautiful setting of the hotel and the additional amenities like the spa and parking.

Dinner
Hotel Pałac Jugowice offers an impressive dining experience, making it a noteworthy choice for travelers keen on culinary delights. The restaurant is frequently praised for its delicious and well-presented food with a variety of tasty dishes that leave a lasting impression, such as the memorable pasta with mushroom sauce and the savory scrambled egg with bacon and onions served at breakfast. The service is often described as friendly and fantastic, contributing to the overall positive dining atmosphere.

While some guests have found the prices to be on the higher side, many believe the quality and taste of the food justify the expense. The restaurant also garners appreciation for its good selection of wines and varied breakfast offerings, which help set a high standard for the hotel's dining options.

However, not all reviews are glowing. A few guests have reported inconsistencies with some dishes being described as mediocre and overpriced and concerns have been raised about the competence of the staff at times. Despite these occasional criticisms, the overarching sentiment highlights Hotel Pałac Jugowice's restaurant as a destination for exquisite and delicious cuisine with a high level of flavors that many guests find worth the visit.

Rooms
Hotel Pałac Jugowice offers a mixed experience when it comes to its rooms. On the positive side, the rooms are generally praised for being spacious and clean, often featuring pleasant, modern designs and air conditioning. Guests have enjoyed comfortable beds, large bathrooms and beautiful views, making their stays quite enjoyable. The tranquility and privacy of the rooms, along with the proximity to local attractions, are also commonly appreciated.

However, there are areas that need improvement. Some guests have encountered issues such as poor lighting in the bathrooms, old and shabby furnishings and inadequate soundproofing. A few guests found their rooms to be superficially cleaned or even quite dirty in some cases, citing problems like spider webs and poorly maintained furniture. Additionally, occasional inconveniences such as dark rooms, tiny TVs and rooms not living up to the booking descriptions were noted.

Despite these drawbacks, many guests found the overall room experience to be positive with the spaciousness, cleanliness and comfort of the rooms standing out as major highlights.

Beds
Hotel Pałac Jugowice has garnered considerable attention for its beds, frequently described as comfortable and cozy. Guests often highlight the comfort of the mattresses with descriptors ranging from super comfortable to exceptionally comfortable. Phrases like mega comfortable and lovely bed further solidify the reputation of the hotel's sleeping arrangements.

Although some guests found the beds a bit too soft or even sinking, many appreciated the plush comfort, favoring the softer mattresses. It's worth noting that a few reviews pointed out issues with double beds, which are composed of two single beds that sometimes slide apart. Despite these minor complaints, the consensus remains positive regarding the beds.

Overall, the hotel promises peaceful surroundings complemented by comfortable beds, making it an ideal choice for those seeking a restful night's sleep during their stay.

Cleanliness
Hotel Pałac Jugowice offers a mixed experience when it comes to cleanliness and maintenance. Many guests appreciate the clean, well-kept rooms and bathrooms, describing the accommodations as clean, quiet and relaxing. The facility is frequently noted for its clean and visually appealing appearance with some rooms striking a balance between cleanliness and comfort, featuring comfortable beds and clean bedding. The surrounding area and outdoor facilities have also been described as well-maintained and clean.

However, there are several areas where the hotel falls short. Numerous reviews mention issues such as water standing in the bathroom, dim lighting and a neglected state of cleanliness especially in public areas and walkways. Some guests reported finding leftover items like old socks and cotton balls in their rooms, along with dirty cups and unrefilled toiletries. The occasional presence of mold in the bathroom and a general neglect in thorough cleaning were also highlighted. Certain areas, like the shower grouts and baseboards, were found dusty and dirty.

Despite the helpful service and the nice spa area, the hotel's superficial cleanliness does not always reflect a deeper level of hygiene, leaving some guests dissatisfied. The discrepancy between the cleanliness portrayed in photos and the reality has been noted by some visitors, indicating a need for an improvement in the hotel's cleanliness standards.

Staff
Hotel Pałac Jugowice consistently receives high praise for its staff. Guests frequently mention the friendliness and helpfulness of the team, highlighting how the employees, especially at the reception, go out of their way to provide a warm and welcoming experience. The service is described as professional and courteous with particular commendations for polite and attentive interactions.

The restaurant and bar staff stand out for their willingness to assist and provide excellent service, which contributes significantly to the overall positive experience. Breakfast service also receives positive remarks with attentive and accommodating staff ensuring a pleasant start to the day.

However, there are occasional mentions of less favorable interactions, particularly with some restaurant staff, indicating room for improvement in consistency. Despite these few instances, the overall sentiment remains highly positive with most guests expressing satisfaction with the competent and friendly demeanor of the hotel's personnel.

Wi-Fi
The Wi-Fi situation at Hotel Pałac Jugowice has garnered mixed reviews. Some guests have noted that the internet service is subpar, frequently delivering a weak or non-existent signal. Reports suggest that Wi-Fi often didn't work, exhibited weak quality and occasionally disappeared altogether. Additionally, cellular network coverage and GSM service have been described as poor. However, not all feedback is negative; a few guests have mentioned that they found the internet to be great and appreciated the availability of free WLAN. Overall, while some guests may experience satisfactory internet connectivity, others may face challenges with both Wi-Fi and mobile reception.

Spa
Hotel Pałac Jugowice offers an exceptional spa experience that guests frequently praise for its high standards and variety of amenities. The spa area is particularly highlighted, featuring multiple saunas, a welcoming wellness zone and an inviting outdoor space. Guests often express their delight with the superb sauna sessions, diverse saunas and available jacuzzi, noting it as a perfect way to unwind after a day of exploring the region.

The hotel's commitment to quality is evident in the well-maintained and beautifully arranged Stefa SPA, where visitors can enjoy pleasant massages and various spa treatments. The sauna zone, available as part of the stay, is a thoughtful gesture appreciated by many.

Although there are some mentions of limited sauna availability on weekdays and occasional crowding, the overall consensus is positive, emphasizing the tranquility and relaxation provided by the hotel's wellness facilities. The spa area comes highly recommended by guests who enjoy its serene environment and the friendly, attentive staff, making it an excellent choice for a rejuvenating retreat. Additionally, the experience is complemented by delicious breakfasts, which leave a lasting impression on visitors.

Pool
Hotel Pałac Jugowice offers a serene and peaceful retreat with beautiful surroundings that provide a perfect escape. Guests have highlighted the fantastic staff and the great atmosphere within the hotel that makes paying extra for the Deluxe option worthwhile. Many appreciated the delightful view of the pool and spa area from their upgraded rooms.

The outdoor wellness area, featuring saunas and hot tubs, has been described as beautiful and inviting, making it an excellent space to relax. Despite some comments about the pool's temperature being a bit too cold, the overall aesthetic of the outdoor swimming pool received positive remarks.

The location of the hotel is praised as excellent, making it a convenient choice for visitors. However, some logistical issues such as the entrance to the parking lot and the need for repairs to the pool table were noted. Additionally, the pool's occasional unavailability due to weather conditions was mentioned.

To sum up, while there are minor areas for improvement, the peaceful environment, helpful staff and lovely outdoor facilities make Hotel Pałac Jugowice a charming destination for a relaxing getaway.

Parking
Hotel Pałac Jugowice offers a range of parking options for their guests. Many reviews highlight the ample and large parking spaces available with several guests appreciating that there is no additional charge for parking in certain areas, such as by the restaurant. However, there are mixed experiences regarding the cost and organization of the parking.

Several reviews mention that parking in front of the hotel is paid with fees typically around 10 euros per day. Some guests expressed surprise at the additional charge, noting that it was not clearly communicated during the reservation process, especially for those booking through certain platforms like Booking. Moreover, a few comments pointed out that the paid parking areas could be better organized, as currently, they lack designated spaces and can feel cramped.

Overall, while Hotel Pałac Jugowice does provide convenient parking options, it might benefit from clearer communication about parking fees and improved organization of the paid parking area to enhance the guest experience.

4 Star
Hotel Pałac Jugowice, despite its name and 4-star classification, leaves guests questioning its true standards. Several reviews suggest that the facility does not align with typical 4-star expectations with some believing a 3-star rating would be more appropriate. Although it provides comfortable accommodations, features like daily water provision in rooms and a sufficient size television seem to be lacking. The quality of the rooms and the overall price do not justify its luxury positioning. Issues such as limited TV channels and an unmanned reception further impact the perceived quality. Visitors feel that while the hotel offers a reasonable quality-to-price ratio, significant enhancements are needed to meet the advertised 4-star standard by European measures.


Yes, Hotel Pałac Jugowice has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Hotel Pałac Jugowice.

Yes, Hotel Pałac Jugowice welcomes dogs.

Yes, parking facilities are available at Hotel Pałac Jugowice.

No, Hotel Pałac Jugowice doesn't have a gym.

Location Show Map
More Options
  • Apartments in Walbrzych

  • 8.9 Excellent

  • From $81

  • Guest House in Szczawno-Zdroj

  • From $80

  • Hotel in Wroclaw

  • 9.2 Excellent

  • From $91

  • Hotel in Wroclaw

  • 8.7 Very Good

  • From $87



6,368,208

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ