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Summary of reviewsMövenpick Hotel Wellington enjoys a prime location that garners positive reviews for its convenience and scenic views. Positioned a short walk from Wellington's attractions, its proximity to Cuba Street, shopping areas, cafes and the university is highly appreciated by guests. The hotel's quiet, elevated spot offers stunning city views, although the steep hill leading up to the hotel can be a minor inconvenience. Families particularly enjoy the kid-friendly amenities, including free chocolate hour and ice cream.
The breakfast experience at the hotel is generally praised for its variety and quality with the buffet being a particular highlight. Guests find it delicious and satisfying, although some believe it could be expensive and point out occasional issues with specific items. The dining experience extends to dinner, where the on-site restaurant is lauded for its exceptional food quality and delightful atmosphere, despite comments on high prices, a limited menu and slow service at times.
Rooms at Mövenpick Hotel Wellington are noted for their cleanliness, modern design and comfort. Guests appreciate the spaciousness of the larger suites and interconnected rooms for families, although standard rooms can feel cramped. The modern decor and amenities receive positive mentions, though a few minor issues like minimal hanging space and tricky light switches are noted.
While the hotel maintains a generally high standard of cleanliness, some inconsistencies in housekeeping are mentioned. Guests frequently describe the premises as spotlessly clean, but there are occasional reports of delayed room servicing and minor cleanliness issues in certain areas.
The hotel staff consistently receive high praise for their friendliness, helpfulness and professionalism, enhancing the overall guest experience. Specific instances of staff going above and beyond contribute to this positive reception, despite some variability in service quality in the bar and restaurant areas.
The free Wi-Fi is generally reliable and fast, although some guests experience occasional issues. The gym is well-maintained and adequately equipped, contributing to a satisfying fitness experience alongside the clean and well-kept amenities like the pool and sauna. Families find the hotel's facilities particularly appealing with good-sized family rooms, a children's playroom and kid-centric amenities like a kids' pool. Parking convenience varies with secure valet service appreciated by many despite the additional cost and occasional challenges.
Overall, Mövenpick Hotel Wellington provides a comfortable, family-friendly stay with high-quality dining and attentive service, making it a preferred choice for visitors exploring Wellington. Show more
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Hotel with EV Charging Stations
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Free Wi-Fi
Business Hotel
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EV charging stations
Hotel with Gym
5-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Deluxe King RoomSpacious and elegantly appointed room with 1 King size bed, en suite bathroom with rain shower and Amiki manuka honey bathroom amenities. Guests can enjoy bathrobes, slippers, mini-bar, tea/coffee facilities, Smart TV and complimentary WiFi.
Executive KingElegantly appointed room with 1 King size Bed, en suite bathroom with rain shower and Amiki manuka honey bathroom amenities. Guests can enjoy bathrobes, slippers, mini-bar, tea/coffee facilities, 49-inch Smart TV and complimentary WiFi.
Superior King RoomElegantly appointed room with 1 King size Bed, en suite bathroom with rain shower and Amiki manuka honey bathroom amenities. Guests can enjoy bathrobes, slippers, mini-bar, tea/coffee facilities, 49-inch Smart TV and complimentary WiFi.
Deluxe Twin RoomSpacious elegantly appointed room with 2 single beds, en suite bathroom with rain shower and Amiki manuka honey bathroom amenities. Guests can enjoy bathrobes, slippers, mini-bar, tea/coffee facilities, Smart TV and complimentary WiFi.
Superior Twin RoomSpacious elegantly appointed room with 2 single beds, en suite bathroom with rain shower and Amiki manuka honey bathroom amenities. Guests can enjoy bathrobes, slippers, mini-bar, tea/coffee facilities, 49-inch Smart TV and complimentary WiFi.
Superior Family SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite offers soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
Mövenpick Hotel Wellington boasts a favorable location that satisfies a wide range of travel preferences. Situated just a short walk from the heart of Wellington, guests find it easy to explore the city's many attractions. The hotel is discreetly positioned about five minutes from the central city, ensuring quick and convenient access while offering a peaceful retreat away from the urban noise.
Many reviews highlighted the hotel's proximity to key spots like Cuba Street, known for its vibrant dining and shopping scene. The central location allows for enjoyable exploration by foot, including visits to the university, shopping areas and various cafes. The slightly elevated position of the hotel provides guests with stunning city views.
Despite its prime location, some guests noted the steep hill leading up to the hotel, which can be a minor inconvenience for those on foot. However, this uphill stroll also means that the hotel remains quieter and offers great views of Wellington, which many find a worthwhile trade-off. For easy access, some reviews mentioned an elevator that quickly connects guests to downtown.
Families particularly appreciate the hotel's kid-friendly amenities such as free chocolate hour and ice cream, adding an extra layer of enjoyment to their stay. Overall, guests find the Mövenpick Hotel Wellington's location convenient with most attractions within walking distance, making it an excellent choice for exploring the city while enjoying a serene and scenic environment.
Breakfast
Mövenpick Hotel Wellington offers a high-quality breakfast experience that generally receives positive feedback from its guests. The breakfast buffet is particularly noteworthy with many praising its variety and quality. Guests find the breakfast delicious, fresh and enjoyable, often describing it as great or amazing. The breakfast is available either as a buffet or à la carte, giving diners flexibility in their choices. While some guests appreciate the impeccable service and adherence to special food requests, a few reviews highlight areas for improvement, including the quality of certain items like scrambled eggs and bacon, as well as the overall selection of cold foods and pastries.
The breakfast can sometimes feel expensive to some guests, but those who enjoy it deem it well worth the price. Despite a few criticisms about specific food items and occasional organizational issues, the majority of reviews describe the breakfast as delicious and satisfying with phrases like 'to die for' and 'yummy and fresh' used to describe the offerings. The combination of a delightful dining room atmosphere and the extensive, well-prepared buffet makes it a memorable start to the day for many visitors.
Dinner
The Mövenpick Hotel Wellington offers a dining experience that is widely appreciated by its guests. The on-site restaurant is praised for its exceptional and delicious food with many describing their meals as spectacular. The quality of the food is generally considered very good with some guests specifically mentioning that both dinner and breakfast were amazing. Guests who opted for room service were pleased with the speed, quality and affordability of their meals.
The restaurant is noted for its pleasant views and the welcoming atmosphere created by its great serving staff, described as phenomenal by some. The cocktail lounge also received positive mentions for its delightful offerings.
However, some guests pointed out that the restaurant is significantly overpriced with prices that are not always reflective of the portion sizes or quality expected at a five-star hotel. The evening meal menu has been described as limited and a few guests opted to dine elsewhere for better menu options or due to high costs. Waiting times for food were also a concern for some with reports of long waits and slow service during dinner.
Despite a few criticisms regarding cost and wait times, the overall consensus highlights the Mövenpick Hotel Wellington's restaurant as a wonderful dining option with beautiful and high-quality food, delightful chocolate happy hours and spectacular meals that stand out in guests' experiences.
Rooms
The rooms at Mövenpick Hotel Wellington offer a blend of comfort and modern design, catering to a variety of guest preferences. Many travelers found the rooms to be very comfortable, clean and adorned with beautiful, modern decor. The beds were often praised for their comfort, ensuring a restful stay. Spaciousness was a highlight for some, particularly in the larger suites and family-sized rooms. The interconnected rooms were convenient for families and groups, enhancing the overall experience.
However, several reviews pointed out that the standard rooms tend to be on the smaller side, making it a bit tight for multiple guests. Despite the compact nature of these rooms, many guests appreciated the thoughtful layout and amenities provided. The cleanliness and modernity of the rooms were consistently mentioned, although some guests experienced minor issues such as minimal hanging space, tricky light switches and occasionally late room servicing.
The rooms' decor received numerous compliments for being tasteful and cozy, contributing to a pleasant atmosphere. Specific features like the new bathrooms and rain showers were well-received. Some guests enjoyed the fantastic views offered by their rooms, which added to the overall enjoyment of their stay.
While there were a few mentions of outdated furnishings and inadequate soundproofing, the general consensus was that the rooms were adequately equipped and provided a comfortable, relaxing environment. The mix of positive attributes and a few small drawbacks suggests that Mövenpick Hotel Wellington delivers a generally satisfying room experience with room for minor improvements.
Beds
Guests consistently praised the beds at the Mövenpick Hotel Wellington, describing them as comfy, super comfy and very comfortable. Soft and luxurious pillows added to the overall experience, making many guests feel like they were floating. The beds were not only comfortable but also large with some mentioning king-size and super king options. Even the single beds were noted to be big enough for a cozy rest. While overall feedback was positive, a few guests felt that the mattresses were too soft and saggy or preferred a firmer option. Despite these minor comments, the consensus is that the beds offer excellent comfort and contribute greatly to a pleasant stay.
Cleanliness
Mövenpick Hotel Wellington has received mixed feedback regarding its cleanliness. Many guests have praised the hotel, describing premises as "spotlessly clean," "very clean," and "super clean." Rooms were frequently noted to be "clean and comfortable," with some guests emphasizing the "comfortable and clean" atmosphere. The housekeeping staff were often noted as "friendly, polite and helpful," and some reviews specifically mentioned an "excellent" cleaning service that maintained cleanliness throughout the stay. The pool, sauna and other facilities also garnered positive comments for being "very clean." The hotel's modern and elegant interiors further contributed to the positive impressions.
However, not all guests had the same experience. Some pointed out issues such as the bathrooms not being well-cleaned, windows needing a clean and some areas like lounges being dusty. Several guests mentioned that their rooms were not serviced in a timely manner with housekeeping sometimes being delayed or not occurring at all. There were also mentions of certain spaces, like during chocolate hour, being messy. The inconsistency in cleanliness led some visitors to express dissatisfaction, stating they wouldn’t recommend the hotel or had higher expectations.
Overall, while the Mövenpick Hotel Wellington generally maintains a good standard of cleanliness with some notable high points, attention to detail and consistency in housekeeping services require improvement to ensure all guests have a uniformly positive experience.
Staff
The staff at the Mövenpick Hotel Wellington receive high praise from guests with consistent highlights on their friendliness, helpfulness and professionalism. Many reviews commend the team for their welcoming and accommodating nature, making the arrival and stay experience pleasant. Guests frequently describe the staff as outstanding, amazing and super friendly. The reception staff, in particular, are noted for being very supportive and polite. Service quality is mentioned as consistently excellent, reflecting attentive and thoughtful care.
Additionally, specific mentions of staff going above and beyond, such as providing cute complimentary gifts, demonstrate the personalized service which many guests appreciate. The supportive and efficient assistance extends to various areas of the hotel, including front desk, public areas and security, ensuring a comprehensive positive guest experience throughout their stay. While the vast majority of feedback is highly positive, a couple of comments indicate some variability in quality, particularly in the bar and restaurant service. Nonetheless, the overall impression depicts a dedicated and capable team committed to delivering high-quality service in a welcoming environment.
Wi-Fi
Mövenpick Hotel Wellington generally offers good Wi-Fi service throughout the property. Many guests have appreciated the internet's excellent speed and strong connection. Remarks highlight that the Wi-Fi is fast and reliable with clear and stable performance. A majority of users found the Wi-Fi signal to be great and the overall experience of using the internet at the hotel was positive. However, some guests experienced occasional issues, noting that the Wi-Fi could be hit and miss or unstable at times. In a few instances, there were comments about the Wi-Fi needing improvement and reports of intermittent connectivity or no Wi-Fi in certain rooms. Despite these occasional drawbacks, the general consensus is that the Wi-Fi service at Mövenpick Hotel Wellington is satisfactory for most guests.
Gym
Mövenpick Hotel Wellington's gym receives consistent praise for its cleanliness and quality. Guests find it tidy, well-maintained and equipped with modern fitness equipment. The gym, alongside the hotel's sauna and pool, forms a well-rounded fitness facility that guests appreciate for its tranquil and clean environment. Users noted the gym's ease of use and readiness with necessary amenities, adding to its appeal. Some feedback mentioned that the gym could be perceived as somewhat average by seasoned fitness enthusiasts, but overall, it is lauded as a fantastic, well-stocked and decent facility. The combination of the gym with other amenities like the pool and sauna completes a satisfying recreational package for guests.
Pool
Mövenpick Hotel Wellington offers an indoor swimming pool that receives mixed feedback from guests. Many highlight its cleanliness and the accompanying sauna, praising both for being well-maintained and providing a relaxing experience. The pool is considered lovely by several reviewers, appreciated for its warmth and suitability for a few laps. It is particularly popular with families, as kids enjoy their time in the water.
However, some guests feel the pool's temperature could be improved, mentioning it can be on the colder side. The depth of the pool is also a concern for taller individuals. Additionally, there are sporadic mentions of minor maintenance issues, such as water leaking from the pool area and occasional lack of towels in the pool area.
Despite these points, the overall sentiment leans positive, making the Mövenpick Hotel Wellington's pool area a valued amenity for relaxation and family enjoyment.
Parking
Parking at Mövenpick Hotel Wellington is a mixed experience for visitors. Many guests appreciate the convenience, highlighting the secure and efficient valet parking service available on-site. Some found parking easy and safe, though it often comes at an additional cost. The valet service is recognized for its effectiveness with some guests noting it as the cheapest they have encountered or describing it as complimentary, though others found it somewhat pricey, mentioning fees ranging from $25 to $30 per night.
The lack of free parking options was a notable downside for some and certain reviews pointed out that parking fees appeared higher upon arrival. A few guests had issues with the valet staff's willingness to retrieve vehicles and felt that parking posed a challenge, especially due to events like a recent landslide. Despite these concerns, the secure and accessible valet option remains a valued feature for many staying at the hotel.
Family
Mövenpick Hotel Wellington receives high praise for its family-friendly atmosphere and amenities. Guests frequently highlight the good-sized family rooms and spacious accommodations suitable for families of three or more. The availability of a children's playroom is often mentioned, making it a great choice for families traveling with kids. The hotel's modern rooms come equipped with family-friendly amenities, providing a thoroughly comfortable stay.
Families particularly appreciate the various kid-centric facilities, including a kids' pool and multiple play areas designed to keep children entertained. Special touches like the free chocolate hour and children's ice cream are big hits, adding an extra layer of delight for younger guests.
The meticulous design of the resort and its supportive accommodations ensure all family members' needs are well met, making it a top choice for family-friendly lodging in Wellington. While some reviews note issues with soundproofing, the overall feedback emphasizes the hotel's ability to provide a great vacation experience for families, complete with modern rooms and heavenly services.
5 Star
Mövenpick Hotel Wellington garners high praise for its exceptional service and hospitality, often being described as a top star property. Many guests highlight the hotel as a luxury accommodation with five-star facilities and consistently excellent service. The staff is frequently commended for their world-class service and exceptional nature, contributing to an overall fantastic five-star hotel experience. Numerous guests assert that the hotel has definitely earned its five-star rating, noting how it has met or exceeded their expectations.
However, some visitors feel that the hotel does not quite measure up to a five-star status, suggesting that there are areas for improvement to meet the highest luxury standards. Despite these few critiques, the predominant sentiment reflects a highly rated experience with many guests affirming that they would rate the hotel five stars for its hospitality and service quality.
Luxury
The Mövenpick Hotel Wellington exudes a distinct luxury vibe with many guests describing it as a beautiful luxury hotel. The overall ambiance and modern decor contribute to the luxurious feeling experienced throughout the stay. The lobby is particularly noteworthy for its beautiful design, setting the tone for the rest of the hotel.
Rooms are described as oozing luxury, supported by modern and nice decor that enhances the sense of comfort and opulence. The facilities available are rated highly, complementing the luxurious ambiance of the property. Guests frequently mention feeling as though they were treated like royalty, adding to the overall experience of indulgence.
While some expectations of a 5-star level were not always met, the hotel's stunning appearance and the warm, welcoming service made a significant positive impact. This luxurious hotel is highly recommended for its refined atmosphere and elegant decor.
Yes, Mövenpick Hotel Wellington has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Mövenpick Hotel Wellington.
No, Mövenpick Hotel Wellington doesn't allow dogs.
Yes, parking facilities are available at Mövenpick Hotel Wellington.