Hotel Victoria

Whitby 54.43398000, -0.53452400 , Station Road,robin Hoods Bay (Show on Map)
9.0
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Victoria offers a highly praised experience, emphasizing picturesque landscapes, exceptional dining and outstanding service. The hotel's prime location above Robin Hood's Bay provides guests with stunning sea views and convenient access to nearby attractions like the beach and Cleveland Way, making it perfect for those who love natural beauty and exploration.

The dining experiences at Hotel Victoria are consistently celebrated. Guests are particularly impressed with the variety and quality of breakfast, which is often enjoyed in the beautiful setting of The Orangery with panoramic views of the bay. The hotel’s dinner offerings are equally lauded with well-presented and delicious food served in a warm atmosphere. While there have been minor service hiccups, such as occasional delays, the overall dining experience remains a highlight for many visitors.

Rooms at the hotel are commended for their cleanliness, comfort and often breathtaking views. Many rooms reflect a cozy Victorian charm and are described as spacious and well-maintained. Although there are occasional critiques regarding minor updates needed in some rooms, the general feedback remains positive with guests appreciating the cleanliness and luxury feel. The beds are mostly praised for their comfort and size, contributing to a restful stay, though some guests have specific preferences regarding mattress firmness.

The exceptional staff at Hotel Victoria significantly enhance the guest experience with many visitors highlighting their friendliness, helpfulness and attentiveness. From check-in to check-out, the staff, named specifically on occasion for their excellent service, leave a lasting impression with their professional and accommodating nature.

Parking at the hotel is also a noted advantage, providing convenience with free parking options behind the hotel. While the car park can occasionally become full, alternative arrangements are available, making it a generally positive aspect of the stay.

Overall, Hotel Victoria offers a memorable and charming experience, combining beautiful surroundings, excellent food, comfortable accommodations and exceptional service, making it a favorite for those visiting the area.
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Categories
Boutique-style Hotel

Luxury Hotel

Family Friendly Hotel

Hotel with Parking

Small Hotel

4-Star Hotel

Room Types
Standard Double Room Light and elegant room with flat-screen TV, free Wi-Fi, and free tea and coffee for guests to relax with. Features a private bathroom with free toiletries and a hairdryer. Rooms have different bathrooms, and some have a bath and/or shower, please specify your preference when booking. Please note that there may be extraction noises in this room.

Deluxe Moorland Double Room With Moorland view, spacious private bathroom with bath and shower, and a flat-screen TV. Also features tea/coffee facilities, and private bathroom with free deluxe toiletries and hairdryer. Rooms have different bathrooms, and some have a bath and/or shower, please specify your preference when booking.

Family Room (2 Adults + 2 Children) Light and elegant room with flat-screen TV, free Wi-Fi, and free tea and coffee for guests to relax with. Features a private bathroom with free toiletries and a hairdryer. Please note that there may be extraction noises in this room.

Deluxe Double Room with Sea View With sea views, a flat-screen TV, tea/coffee making facilities, and a private bathroom with free luxury toiletries and hairdryer. Rooms have different bathrooms, and some have a bath and/or shower, please specify your preference when booking.

Superior Room with Sea View Four Poster Bathrobes and toiletries are provided in the room. Rooms have different bathrooms, and some have a bath and/or shower, please specify your preference when booking.

Cosy Double Room This slightly smaller double room comes fully-equipped with a flat-screen TV, tea/coffee-making facilities, a hairdryer and toiletries. Guests may experience some noise from an extractor fan outside the window.

Superior Double Room with Balcony Bathrobes and toiletries are provided in the room. Rooms have different bathrooms, and some have a bath and/or shower, please specify your preference when booking. These rooms also have a balcony.

Captains Quarters Cosy Double Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.

Captains Quarters Classic Double Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

Captains Quarters Classic Accessible Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.

Captains Quarters Deluxe Moorland View Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features a coffee machine, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.

Captains Quarters Superior Two Bedroom Suite The suite features 2 bedrooms and 1 bathroom with a walk-in shower and free toiletries. The suite provides a coffee machine, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 2 beds.

Guest Reviews
9.0
Excellent
Location
Hotel Victoria boasts an exceptional location highly praised by its guests. Perched high above Robin Hood's Bay, the hotel offers breathtaking and stunning views of the sea, making it a perfect spot for relaxation and scenic enjoyment. Its proximity to the beach and easy access to the Cleveland Way provide excellent opportunities for walking and exploring nearby areas, including Whitby. The hotel’s position at the top of the hill down into Robin Hood's Bay is particularly noted for its convenience and beautiful surroundings. Visitors commend the spectacular location for breakfast with a dining area and conservatory that overlook the serene bay. Overall, the Hotel Victoria's location is ideal for those who appreciate picturesque landscapes and wish to explore the coastal beauty of the area.

Breakfast
Hotel Victoria has garnered a commendable reputation for its breakfast offerings, impressing guests with a blend of quality, variety and venue. Many visitors appreciated the picturesque view from the breakfast room, often highlighting the beautiful setting of The Orangery, which overlooks the bay. Reviewers repeatedly praised the breakfast, describing it as excellent, wonderful and amazing. The breakfast spread was noted for its high-quality produce and a wide buffet that catered to diverse tastes, offering everything from a delicious full breakfast to an ample and very tasty selection.

Guests consistently highlighted the food's quality, noting that breakfast was cooked to perfection and served with excellent service. The setting of The Orangery with its big bay windows allowing sunlight to flood the room and offering scenic views of the bay, added a special touch to the dining experience. Diners also enjoyed the flexibility of choosing where to sit in the airy and scenic environment.

In addition to the breakfast, the hotel’s other meals, including dinner, received positive remarks for being delicious and well-presented. This combination of great food and a lovely setting has made Hotel Victoria’s breakfast a standout feature for many travelers. Overall, guests found the breakfast to be a delightful and memorable part of their stay, contributing significantly to the hotel's charm and appeal.

Dinner
Dining at the Hotel Victoria offers an exceptional experience, highlighted by its high-quality cuisine and delightful atmosphere. Guests consistently praise the restaurant for its outstanding and delicious food. The choices available each night are varied and of top-notch quality with many finding the meals to be among the best they've ever had. The orangery dining space is frequently mentioned as a wonderful setting for both lunch and dinner, adding to the overall enjoyment of the meals.

Even with instances where service was less than perfect, such as delays with drink orders, the overall dining experience remains highly commendable. The bar meals also meet high standards with generously sized portions and great taste. From fancy Christmas dinners to casual bar snacks, every meal is described as delightful and well-presented.

Breakfast at the hotel earns praises as well, aligning with the positive sentiments shared about lunch and dinner. Consistently excellent and well worth the value, dining at the Hotel Victoria is undoubtedly a highlight for visitors.

Rooms
The rooms at Hotel Victoria offer a variety of experiences, shaped by unique features and occasional imperfections. Positively noted were the well-appointed, spacious and stylish rooms, many of which exude a cozy, Victorian charm. Cleanliness is a prominent attribute with numerous guests praising the spotless and well-maintained condition of the rooms.

Some rooms provide breathtaking views, particularly those upgraded to sea views or those overlooking the countryside and bay. This scenic outlook adds a delightful dimension to the stay. Room comfort is frequently mentioned with many guests finding the beds and amenities to suit their needs, highlighting the grand and luxurious feel of the larger rooms.

Despite the overall positive feedback, a few guests point out that certain rooms need a refresh or suffer from being a bit dated. Issues like insufficient lighting, noise from extractor fans or being too hot or cold were occasionally noted. Some rooms were a tad small but still managed to maintain a cozy atmosphere, perfect for budget-conscious or solo travelers.

Overall with its grand building, clean and comfortable rooms and picturesque location, Hotel Victoria provides good value and a generally pleasant stay, though some minor updates and improvements could enhance the guest experience even further.

Beds
Visitors to the Hotel Victoria often praise the beds for their comfort and spaciousness. Many guests found the beds to be huge and particularly comfortable with several mentions of very comfortable beds and fantastic sleeping experiences. The general consensus highlights the comfort of the mattresses with descriptors like comfy and soft frequently used.

However, some guests faced issues with the firmness of the mattresses. There were mentions of beds being either too hard or too soft, which seemed to be a matter of personal preference. A few specific concerns were noted, such as mattresses being lumpy or needing replacement. Additionally, the large frame size of the double beds was mentioned as a tight fit in some rooms, which could affect overall comfort for certain guests.

Cleanliness
Visitors to Hotel Victoria generally remark positively on its cleanliness, frequently using terms like spotlessly clean, immaculate and perfectly clean to describe the premises. The majority of guest rooms meet high standards with many describing rooms and bathrooms as very clean and tidy. Common areas are also noted for maintaining a super clean and fresh environment. However, there are sporadic comments suggesting room for improvement, such as occasional oversight in vacuuming and some isolated issues with carpets and cobwebs. Overall, the hotel is widely praised for its cleanliness, making it a comfortable and pleasant stay for most.

Staff
The reviews of Hotel Victoria highlight the exceptional quality of its staff. Guests consistently described the staff as friendly, helpful and welcoming. Many noted that the staff were not just pleasant but went above and beyond to be accommodating and attentive. The service was superb with individual mentions of staff members like Wendy, Michael and Liam who made particular impressions for their remarkable hospitality.

From check-in to check-out, every staff member was praised for their professionalism and efficiency, ensuring guests felt valued and attended to throughout their stay. The service was frequently described as excellent with some guests expressing that nothing was too much trouble for the staff. The hotel's atmosphere benefitted greatly from the warm and hardworking team with special mentions of a very warm welcome upon arrival and consistently friendly interactions.

Guests remarked on the superb service with words like fantastic, exceptional and faultless appearing frequently in the descriptions. Overall, these reviews paint a picture of a hotel where the staff's dedication to excellent customer service plays a significant role in the guests' positive experiences.

Parking
Hotel Victoria offers the convenience of free parking options behind the hotel, which is generally well-received by guests. While the availability of on-site parking is a real bonus, it's worth noting that the hotel's car park can occasionally be full, necessitating the use of a paid car park across the road. Despite this, the good parking facilities at the rear of the hotel and the provision of free parking in that area are frequently praised. Guests have mentioned that the car parking arrangements are excellent, though some have experienced the inconvenience of carrying their bags down two stories before departing. Overall, the parking situation at Hotel Victoria is seen as a significant advantage, contributing positively to guests' stays.


No, Hotel Victoria doesn't have any pool.

No, a spa isn't available at Hotel Victoria.

No, Hotel Victoria doesn't allow dogs.

Yes, parking facilities are available at Hotel Victoria.

No, Hotel Victoria doesn't have a gym.

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