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Summary of reviewsHotel Wrexham enjoys considerable acclaim for its scenic countryside location, which offers tranquil and beautiful views, making it an ideal spot for relaxation and outdoor enjoyment. The hotel is strategically situated with easy access to main roads, motorways and landmarks like the Wrexham Business Park and Bangor on Dee racecourse, enhancing its appeal for both leisure and business travelers. Friendly staff further enhance the experience, making Hotel Wrexham a favored choice amongst visitors for its excellent value in a serene and accessible environment.
The hotel's breakfast garnered predominantly positive reviews with guests praising the meal's quality, variety and overall value for money. The breakfast area was often highlighted as a pleasant place to dine with friendly service contributing to a satisfactory start to the day. Despite some mentions of cold food and inconsistencies in quality, many guests left satisfied with their breakfast experience.
Dinner at the hotel received mixed but generally positive reviews. Guests appreciated the reasonable pricing, variation in menu options and well-cooked meals, often noting the carvery and Sunday roast as highlights. The restaurant's cosy and clean atmosphere garnered praise, though some guests mentioned issues with limited options and occasional slow service.
Rooms at Hotel Wrexham were frequently praised for their cleanliness and spaciousness with comfortable beds and adequate amenities contributing to guest satisfaction. However, recurring concerns about outdated decor, dated facilities and noise indicated areas needing improvement. While some guests enjoyed room upgrades to executive suites, modern updates and better soundproofing would enhance overall comfort.
Cleanliness at the hotel was generally well-regarded with many guests appreciating the clean rooms and tidy property. However, inconsistencies were noted, particularly concerning maintenance and bathroom cleanliness. Overall, the hotel maintained a good standard of cleanliness, though more consistent cleaning practices could benefit the guest experience.
Staff at Hotel Wrexham consistently received high praise for their friendly and helpful demeanor. The courteous and attentive nature of the personnel significantly contributed to positive guest experiences, leaving lasting impressions of excellent customer service.
The WiFi service received mostly positive feedback for being strong and stable, though some guests experienced connectivity issues, particularly during high occupancy. Parking at the hotel was noted to be excellent with ample free parking spaces available, ensuring convenience for guests arriving by car.
Families found Hotel Wrexham accommodating with spacious family rooms and a variety of breakfast options catering to different preferences. While the hotel allows dogs, the peaceful environment and family-friendly amenities contributed to a positive stay despite occasional noise.
The comfort of the beds received mixed reviews with some guests finding them very comfortable while others cited issues with mattress and pillow quality. Overall, while sleep comfort varied, there were areas identified for improvement to ensure a more uniformly comfortable stay.
As a three-star establishment, Hotel Wrexham offers excellent value for money, especially for travelers seeking basic and clean accommodation. Despite needing refurbishment and updates to facilities, the friendly service and very clean environment make it a reasonable choice.
Business travelers appreciated the quiet and relaxing environment along with convenient access to city and business destinations, though occasional WiFi issues and unexpected charges for room upgrades were noted.
Hotel Wrexham also features several accessible options for guests with disabilities, such as ground floor rooms with walk-in showers and hand grips. However, the absence of a lift and the presence of heavy fire doors were noted as potential challenges.
Overall, Hotel Wrexham is praised for its beautiful location, excellent service and good value, making it a reliable choice for various types of travelers, though some areas for improvement remain. Show more
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Categories
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Cheap Hotel
Accessible Hotel
3-Star Hotel
Room Types
Double RoomAll rooms benefit from satellite TV, tea and coffee making facilities, and an en suite bathroom with a hairdryer.
Twin RoomThis room features an en suite bathroom, satellite TV, tea and coffee making facilities, hairdryer, ironing facilities and free toiletries.
Triple RoomTriple rooms benefit from satellite TV, tea and coffee making facilities, and an en suite bathroom with a hairdryer. These rooms contain 1 double and 1 single bed.
Guest Reviews
7.2
Good
Location
Located in a picturesque countryside, Hotel Wrexham enjoys considerable acclaim for its tranquil and scenic setting. Guests frequently praise the hotel's beautiful grounds and lovely views, making it an ideal spot for relaxation and outdoor enjoyment. The quiet location contributes to a peaceful stay with some visitors appreciating the rural charm complete with occasional trucks and tractors passing by.
The hotel is noted for its convenience and accessibility, offering easy access to main roads, motorways and important venues such as the Wrexham Business Park, local industrial parks and wedding venues. It's particularly well-situated for guests attending events like Rock the Park and Carfest or for those visiting landmarks such as the Bangor on Dee racecourse and the Holyhead ferry terminal.
Guests find the setting to be perfect for various events, including weddings and business meetings. The hotel's location is also advantageous for those looking to explore Wrexham and North Wales, providing a pleasant and strategic base for their travels.
With friendly staff enhancing the overall experience, Hotel Wrexham offers good value for money in a beautiful, serene environment. Whether for business or leisure, the hotel's well-maintained grounds and excellent location make it a favored choice among visitors.
Breakfast
Hotel Wrexham's breakfast offerings garnered mixed reviews, but the overall sentiment leaned towards the positive. Guests frequently described the breakfast as excellent, highlighting an enjoyable, tasty and nicely cooked meal. Many appreciated the variety available, praising the good selection of continental items, cereals, yogurts and the full cooked breakfast with some mentioning specific items like scrambled eggs, black pudding, beans, tomatoes, hash browns and toast.
However, several guests noted inconsistencies and areas for improvement. Some found the breakfast uninspiring or lacking certain items and there were multiple reports of cold food and limited variety. A few guests were disappointed with the quality of the hot food, describing it as pre-cooked or unappetizing. Service issues like running out of essentials and slow wait times were also mentioned.
Despite these criticisms, many guests found the breakfast good value for money, especially considering the variety and quality on offer. The breakfast area itself was noted as a pleasant place to dine and the service on good days was described as friendly and welcoming. Overall, while there were certainly areas for improvement, many guests left satisfied with their breakfast experience at Hotel Wrexham.
Dinner
Hotel Wrexham's dinner experience receives mixed reviews from guests with a majority highlighting positive aspects. Many visitors appreciate the good variation and reasonable pricing of the evening menu, lauding the carvery as great value for money. Fresh food with good portions, well-cooked meals and a tasty Sunday roast are frequently noted. Guests often describe the dinners as excellent, delicious and lovely with polite and helpful service enhancing the dining experience. The restaurant and bar areas are described as cosy and clean, contributing to a pleasant atmosphere for dining.
However, some reviews mention issues such as limited menu options, particularly for children and some dishes being lukewarm or not as depicted in photos. There are also comments about slow service and the occasional struggle with dinner preparation. Despite these drawbacks, the overall consensus leans towards a satisfying dining experience with several guests expressing their intention to return thanks to the overall quality and variety offered by the restaurant.
Rooms
Hotel Wrexham's rooms present a mix of qualities that cater to different traveler preferences. Guests frequently praised the cleanliness and spaciousness of the rooms, emphasizing that they were generally clean and of a good size. The comfort of the beds and the warm water availability also received positive remarks. Some guests were delighted with room upgrades, including complimentary executive suite offers which provided additional perks and large bathrooms.
Despite these positives, there were some recurring concerns about the rooms' condition and amenities. Many reviewers indicated that the rooms felt outdated and in need of refurbishment with dated décor, dusty carpets and sparse furnishings. Issues like old facilities, limited power sockets and lack of air conditioning were highlighted with guest comments suggesting the rooms could benefit from modern updates. Noise was another issue with several mentioning thin walls and excessive noise from neighboring rooms and vents.
Bathroom facilities got mixed reviews with some noting problems such as ineffective shower drainage and difficulties getting out of the shower due to the absence of handrails. Basic amenities like TV channels and tea and coffee facilities were available, though some felt these did not compensate for the overall dated feel of the rooms.
The overall sentiment suggests that while the rooms at Hotel Wrexham offer satisfactory cleanliness and space, improvements are needed in terms of modernization and soundproofing to enhance guest comfort.
Beds
Hotel Wrexham features mixed reviews when it comes to the comfort of its beds. Several guests have found the beds to be very comfortable or even very comfy, contributing to an overall comfortable stay. Some have specifically mentioned the beds were clean, large and had soft towels, adding to the positive experience.
However, a notable number of reviews pointed out discomfort, citing issues such as beds being too soft, too hard or having mattresses that are old or overly thin. The pillows also drew frequent criticism with descriptions ranging from overly hard, flat, to hard like bricks, suggesting a need for improvement in this area.
Overall, while many guests seem satisfied with their sleeping arrangements, the experience appears inconsistent with several pointing out areas for improvement to ensure a more universally comfortable stay.
Cleanliness
Hotel Wrexham presents a mixed bag when it comes to cleanliness with many positive comments appreciating the clean rooms, tidy property and spotless bathrooms. Guests often highlight the overall cleanliness and comfort of the rooms, describing them as very clean, fresh and comfortable with clean sheets. Several reviews commend the hotel for its nice, clean appearance and good value.
However, the hotel also faces criticism regarding maintenance and cleanliness in certain areas. Some rooms are described as dated and in need of modernization with unclean elements like dirty walls, ingrained grime around handles and light switches and dirty tiles. The bathroom cleanliness seems particularly inconsistent; while many guests find them very clean or spotless, others report issues such as dirty floors, uncleaned surfaces and even bathrooms smelling of smoke. Entrances and corridors also receive mentions for needing better dusting and maintenance.
Overall, while many guests are pleased with their clean and comfortable accommodations, the hotel could benefit from more consistent cleaning practices and some updates to its facilities.
Staff
Hotel Wrexham's staff consistently receive high praise for their friendly and helpful demeanor. Guests frequently highlight the attentiveness and efficiency of the staff, noting their approachable and courteous nature. The personnel are described as exceptionally friendly, welcoming and polite, which significantly enhances the overall guest experience. Specific mentions of outstanding service from individuals at the front desk, including Emily and Megan, further underscore the hotel's commitment to excellent customer relations.
While there were a few mentions of less-than-ideal interactions, these instances appear to be exceptions rather than the rule. The majority of the reviews paint a picture of staff who are not only professional but also go out of their way to ensure guests feel comfortable and well cared for. The notable cheerfulness and the smiles of the staff seem to leave a lasting, positive impression on those who stay at the hotel.
Overall, the hospitality at Hotel Wrexham, marked by a genuinely friendly and efficient staff, contributes significantly to a pleasant and memorable stay for its guests.
Wi-Fi
The WiFi at Hotel Wrexham has generally positive feedback with several guests highlighting it as strong, stable and fast. Many appreciated the availability of free Wi-Fi and mentioned good internet connectivity. However, there were a few instances where guests faced issues, noting either poor reception or a complete lack of WiFi, possibly due to high guest occupancy. While the majority of comments lean towards a positive experience, some inconsistency in WiFi service was noted by a few guests.
Parking
Hotel Wrexham offers an excellent parking experience for guests. The property boasts a large car park with ample spaces, ensuring plenty of parking availability. Free parking is a notable feature, simplifying the stay for those arriving by car. Visitors consistently highlight the ease of access and the convenience of the hotel's parking facilities. Additionally, there is a garage with parking options. Overall, the parking at Hotel Wrexham is both generous and hassle-free, making it a suitable choice for travelers seeking convenience and reliability in their accommodation.
Family
Hotel Wrexham has received positive feedback from families who have stayed at the hotel. Guests have praised the spacious and comfortable family rooms, accommodating families of different sizes with ease. The family suites, known for their ample space, stand out as a particularly convenient option. The hotel's breakfast choices have been highlighted as great, catering to various dietary preferences, including vegan. Friendly service, along with perks such as free parking and WiFi, further enhance the guest experience. While the hotel allows dogs, some guests were initially unaware of this policy. Despite occasional noise from children around midnight, the overall environment is described as quiet, suggesting a peaceful stay for most visitors.
3 Star
Hotel Wrexham is a basic three-star establishment that provides excellent value for money, especially for travelers who prioritize comfort and cleanliness. Despite some outdated decor, the hotel maintains a very clean environment and benefits from the friendly, approachable service of its staff. Its location in the midst of nature adds a serene aspect to the stay.
Although the hotel requires some refurbishment and updates to improve its facilities, its amenities are adequate for a basic hotel. The service provided by the staff and the overall cleanliness are notable positives. For those willing to overlook the decor and some outdated features, it offers reasonable accommodation at a fair price. While the food could be improved and the rooms might not always match the prices charged, the overall experience aligns with what one would expect from a three-star hotel.
Business
Hotel Wrexham offers facilities and services that cater well to business travelers. The hotel is noted for being quiet and relaxing, making it suitable for professionals working remotely. Business travelers appreciate the business rate, which is described as nice and discounted. The quick check-in and check-out process is particularly helpful for those with tight schedules.
The hotel provides rooms with tea-making facilities and has easy access to the city, which is convenient for business appointments. However, a few aspects could be improved, such as the WiFi reception, which has been reported to not work well. Additionally, some guests had to pay for room upgrades unexpectedly upon departure. Overall, the hotel's location is highly beneficial for various needs, including business travel and holidays.
Accessible
Hotel Wrexham presents an accessible option for guests with disabilities with several features tailored to enhance comfort and ease during their stay. Noteworthy is the reception's effort to provide ground floor rooms equipped with walk-in showers and essential hand grips in the bathroom, significantly aiding mobility. The rooms themselves are spacious and suitable for those with mobility scooters and the hotel's convenient location offers easy access from the motorway and into Wrexham.
However, there are a few challenges to consider. Guests should note the absence of a lift and the presence of multiple heavy fire doors might pose a difficulty, especially when handling luggage. Additionally, certain basic amenities like tea-making facilities in the room are not available. Despite these minor setbacks, the hotel does offer clean and accessible rooms, particularly from the side entrance, ensuring a comfortable stay for those with special needs.
No, Hotel Wrexham doesn't have any pool.
No, a spa isn't available at Hotel Wrexham.
No, Hotel Wrexham doesn't allow dogs.
Yes, parking facilities are available at Hotel Wrexham.