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Summary of reviewsClementine's Town House Hotel in York stands out as a top choice for travelers seeking a blend of tranquility, charm and accessibility. Positioned in a peaceful, leafy neighborhood, the hotel offers the dual advantage of a serene environment and close proximity to York's vibrant city center, including key sites like York Minster and the City Walls, all within a 10-15 minute stroll. Guests often praise this perfect balance, valuing the restful night's sleep and easy access to various attractions, shops, restaurants and pubs.
The hotel's breakfast experience is highly acclaimed with guests lauding the delicious, freshly prepared options available, including full English breakfasts, pastries, cereals and vegetarian sausages. The charming breakfast room adds to the pleasant dining atmosphere, complemented by the friendliness and efficiency of the staff. Despite minor comments about the need to pre-order breakfast or limited dietary options, the overall impression is overwhelmingly positive.
Even though Clementine's does not offer dinner service, it makes up for it with a vibrant cocktail bar and a cozy atmosphere featuring candles, board games and a fire pit. Guests appreciate the delicious food available, the opportunity for evening drinks and the well-received brunch cocktails. The lack of an evening dining option is minor compared to the overall delightful dining experience.
The charm extends to the beautifully decorated rooms, which are frequently described as clean, cozy and uniquely styled. With modern amenities and thoughtful touches like tea and coffee facilities, the rooms cater to various preferences, including luxurious garden suites and four-poster beds. While some guests find the rooms a bit small or warm, the general consensus is one of comfort and elegance.
Cleanliness is a hallmark of Clementine's Town House Hotel with guests consistently noting the immaculate state of both rooms and public areas. The high standards of hygiene, coupled with stylish decor, contribute to a cozy and elegant atmosphere, making stays highly recommended.
The remarkable staff at the hotel receive constant praise for their friendliness, helpfulness and efficiency. The genuine care and outstanding customer service from check-in to check-out enhance the guest experience significantly, leaving a lasting positive impression.
The WiFi service at the hotel is applauded for its strength, stability and reliability and the availability of on-site parking, despite its cost, adds to the convenience of staying at Clementine's. The comfortable beds, often highlighted for their quality and spaciousness, ensure a restful sleep, complementing the overall comfort of the accommodations.
Clementine's Town House Hotel is frequently described as a luxurious and elegant four-star establishment. Its high-quality service, superb facilities and stylish interiors make it an excellent option for travelers, including honeymooners who find the hotel's romantic ambiance perfect for celebrating special occasions. As a remarkable boutique hotel, it impresses with its unique, quirky charm and distinct character, making it a highly recommended choice for those seeking an exceptional and memorable stay. Show more
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Hotel with Parking
Clementine's Townhouse Hotel BW Premier Collection is a newly opened boutique hotel in the heart of York offering guests a luxurious and chic stay in one of its 28 individually decorated bedrooms. After a multimillion-pound refurbishment, the hotel seamlessly blends Parisian style with Yorkshire heritage, creating a unique and stylish atmosphere. Conveniently located just a short walk away from York's central tourist attractions, Clementine's Townhouse Hotel offers guests the perfect base to explore the city while still enjoying a peaceful and tranquil stay in a leafy district. For guests travelling by car, the hotel offers an on-site secure car park, available on a first-come, first-served basis at a nightly cost. Alternatively, car parking is also available locally at Marygate, although charges apply and are managed by York Council. Whether travelling for business or pleasure, guests at Clementine's Townhouse Hotel can look forward to a luxurious and comfortable stay in one of York's newest and most stylish hotels.
Boutique-style Hotel
Hotel for Honeymoon
Romantic Hotel
5-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes Certification
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 72 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Small Queen RoomThese double rooms have a shower, wardrobe and tea/coffee maker.
Small Double RoomThis double room features a tea/coffee maker, shower and a wardrobe.
Double Room with Four Poster BedThese double rooms have a tea/coffee maker, flat-screen TV and double shower.
Deluxe Double RoomThese double rooms feature a tea/coffee maker, double shower and a wardrobe.
Standard Double RoomThese double rooms feature a tea/coffee maker, double shower and a wardrobe.
Suite with Garden ViewFeaturing a private entrance, this suite also is comprised of 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, parquet floors as well as garden views. The unit offers 1 bed.
Superior Double Room with Four Poster Bed and BalconyThis double room's standout feature is the fireplace. This double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony. The unit has 1 bed.
Guest Reviews
9.2
Excellent
Location
Clementine's Town House Hotel boasts an enviable location that offers the best of both worlds: tranquility and proximity to the heart of historic York. Nestled in a peaceful, leafy neighborhood, the hotel is just a short walk from York's vibrant city center, making it an ideal base for exploring the city's attractions. Guests consistently praise the 10-15 minute stroll to key sites like York Minster, the City Walls and various shops, restaurants and pubs.
Benefiting from its setting on a quiet street, the hotel provides a restful night’s sleep away from the hustle and bustle, yet remains conveniently close to all the action. This balance ensures that guests can enjoy both the serenity of the area and the convenience of easy access to central York. The location's appeal is further complemented by the hotel's charming Victorian decor and friendly, helpful staff, making it a top choice for visitors seeking a perfect blend of comfort and accessibility.
Breakfast
At Clementine's Town House Hotel, breakfast offerings have received significant praise from guests. Many reviewers described the breakfast as perfect, delicious and excellent, highlighting the quality and taste of the food. A variety of options are available, including freshly cooked dishes, a selection of pastries, cereals and even vegetarian sausages. The breakfast room itself is charming, contributing to a pleasant dining atmosphere.
Guests appreciated the attentiveness and friendliness of the staff, who were efficient in serving and maintaining the breakfast area. The food is often described as freshly prepared with quality ingredients and there is ample choice to suit different tastes, including a full English breakfast, croissants, cereals and fresh fruit juice. Many guests found the breakfast to be a highlight of their stay and worth the cost, though some mentioned it was a bit pricey.
Despite the predominantly positive feedback, a few guests noted minor issues, such as the need to pre-order breakfast the night before, limited options for those with specific dietary requirements and occasional concerns about the value for money. Overall, the breakfast experience at Clementine's Town House Hotel is well-regarded, offering guests a delicious and varied start to their day in a pleasant setting.
Dinner
Clementine's Town House Hotel impresses guests with its beautiful rooms and superb setting, complemented by a lovely dining area and a cozy atmosphere featuring candles, board games and a fire pit. Although the hotel does not offer dinner service, many guests appreciate the delicious and impressive food available in the restaurant and bar, describing it as great value and recommended by the staff. The breakfast experience receives high marks for its quality, despite a slight call for more variety in cereal options.
Even without full dinner offerings, the hotel makes up for it with a vibrant cocktail bar where guests can enjoy evening drinks and light bar snacks like crisps and popcorn. This setup has been well-received with guests often gathering for post-dinner drinks and brunch cocktails. The staff at Clementine's go above and beyond to ensure a pleasant experience, making it a favored choice for those looking for a charming and delightful stay close to the city center. While the lack of evening dining might be a slight drawback, it doesn’t overshadow the overall positive dining experience at the hotel.
Rooms
Clementine's Town House Hotel offers a remarkable blend of charm and comfort with many guest reviews highlighting the hotel's beautifully decorated rooms. Each room is noted for its unique and quirky style, resulting in a warm and inviting atmosphere throughout the hotel. Guests often found the rooms to be clean and cozy with some describing them as breathtaking and stunning.
The accommodations are furnished with modern amenities and thoughtful touches like tea and coffee facilities, making for a comfortable stay. There are also various room types, including luxurious garden suites and rooms with four-poster beds – all well-maintained and stylishly decorated.
Despite some comments about the rooms being small or a bit warm, most guests appreciated the overall elegance and comfort of their spaces. Larger suites were frequently praised for their spaciousness and thoughtful layout and bathrooms were often described as clean, large and equipped with modern showers.
All in all, Clementine's Town House Hotel stands out for its tasteful decor and attention to detail, making it a wonderful choice for a cozy and stylish stay.
Beds
The beds at Clementine's Town House Hotel generally receive high marks from guests for their comfort. Numerous reviews describe the beds as very comfortable with some guests noting the mattresses as among the comfiest they've ever slept on in a hotel. The pillows also get high praise, frequently described as comfy and adding to a good night's sleep. Many guests appreciate the spaciousness of the beds, although a few comments mention the beds being smaller than expected. Despite occasional remarks about hard or lumpy mattresses, the overall consensus is that the beds provide a cozy and restful experience. Some reviews specifically highlight the charm of the four-poster beds, despite their height posing a minor inconvenience for a few guests. With high-quality bedding and room sizes being decent, the hotel seemingly goes the extra mile in ensuring a comfortable sleep for its visitors.
Cleanliness
Clementine's Town House Hotel stands out for its impeccable cleanliness, receiving consistent praise from guests. Rooms are described as spotlessly clean with many noting their immaculate state and stylish decoration. The property, both interior and exterior, is kept in pristine condition, contributing to a cozy yet elegant atmosphere. Guests highlight the beautiful decor and comfortable accommodations, appreciating the high standards maintained throughout their stay. Public areas and facilities are also meticulously cleaned, enhancing the overall experience. Despite isolated mentions of minor issues, the overwhelmingly positive feedback on cleanliness and comfort affirm the hotel's commitment to maintaining an exceptional standard. The combination of cleanliness, charming decor and a good location close to the city center makes Clementine's Town House Hotel a highly recommended choice for travelers seeking a pleasant and hygienic stay.
Staff
Clementine's Town House Hotel has consistently received praise for its remarkable staff. Guests frequently highlight the friendliness, helpfulness and accommodating nature of the entire team. The staff's genuine care and welcoming demeanor are fundamental in creating a memorable experience for visitors. Many reviewers remarked on the exceptional customer service, citing that interactions were pleasant, efficient and professional from check-in to check-out.
Reception staff, in particular, were noted for being attentive and going out of their way to assist with guests' needs, including making drinks and providing local recommendations. The overall atmosphere is warm and inviting, largely thanks to the personable and cheerful nature of the staff. Patrons appreciated the staff's readiness to help with many mentioning that nothing was too much trouble and kindness extended to every guest interaction.
The reviews also point out the efficiency and promptness of the service, ensuring that guests' requests were handled swiftly and courteously. In addition, the presence of engaging and informative staff members left a lasting positive impression, enriching the overall guest experience.
In summary, the staff at Clementine's Town House Hotel is frequently described as fantastic, amazing and truly wonderful. Their effort and dedication contribute significantly to making stays enjoyable and hassle-free, consistently exceeding expectations and leaving guests eager to return.
Wi-Fi
Clementine's Town House Hotel boasts excellent WiFi service with many guests praising its strength, stability and reliability. Access to all major streaming services on smart TVs, including Netflix, adds to the convenience, despite some minor issues with TV reception and normal TV channels. A few guests mentioned initial challenges locating or understanding the WiFi code, but these were generally resolved without significant trouble. Overall, the hotel's WiFi receives positive feedback for being free, accessible and suitable for typical internet use, making it a strong point of the guest experience.
Parking
Clementine's Town House Hotel offers the convenience of on-site parking, which is a notable advantage for guests given its urban location. However, the parking comes at an additional cost of £15 per day, a fee some guests find a bit steep and not inclusive of the room rate. Despite this, the availability of parking facilities is appreciated with options like off-street and free on-street parking available during specific hours. The parking spaces themselves are somewhat limited and can be tight, leading to occasional double parking. Some guests have pointed out the need for clearer communication about the parking charges to avoid surprises. Overall, while the cost of parking is a frequent point of contention, the convenience of having on-site and nearby parking options remains a valued feature.
4 Star
The reviews for Clementine's Town House Hotel in York are largely positive, frequently highlighting its alignment with four-star standards. Guests often describe the hotel as elegant and luxurious with an ambiance that certainly feels top-notch for a four-star establishment. The service is commended as excellent and high-quality, making for an exceptional overall experience.
Visitors frequently note the hotel's superb facilities and neat, well-designed interiors. The decor and atmosphere contribute to its standout appeal and many reviews emphasize that the hotel provides a four-star experience on a budget with one guest even touting it as deserving an 11 out of 10 mark.
Additionally, Clementine's location in York is praised with accessible taxi services nearby, making it a convenient choice for travelers. The amenities and complementary services provided further add to its four-star appeal. While there are occasional mentions of the hotel not living up to the four-star label for some, the majority of feedback confidently affirms its quality with guests indicating that the hotel's recent refurbishment and luxurious room design make it worth every penny.
In summary, Clementine's Town House Hotel offers a distinctive and elegant stay at four-star standards, combining excellent service and quality facilities to provide guests with a memorable and comfortable experience.
Honeymoon
Clementine's Town House Hotel in York, previously known as Marmadukes, has garnered positive remarks from guests, particularly honeymooners. The hotel is highly praised for providing an amazing honeymoon experience with reviews frequently highlighting its romantic and cosy atmosphere. Terms like perfect for honeymoon, ideal honeymoon spot and ultimate honeymoon experience reflect the satisfaction of those who chose it for their special getaway. The romantic property offers beautiful and lovely honeymoon suites, adding to its charm as a perfect destination for newlyweds. Guests have found it to be an ideal and romantic place for celebrating their just married status.
Boutique-Style
Clementine's Town House Hotel is a remarkable boutique hotel that impresses with its unique charm and distinct character. Described as one of the most beautiful places by guests, it features a stunning period building adorned with luxurious and tasteful decor. The hotel's quirky and opulent style gives it a delightful and charming atmosphere, making it a standout choice for accommodation.
The rooms are particularly noteworthy for their unique and individual design with many guests praising the luxurious decorations and quirky touches. The decor throughout the hotel has been described as amazing with guests appreciating the attention to detail and the top designer influence evident in every corner.
Situated in a quiet location, this quaint hotel offers a peaceful retreat with a warm boutique feel. The combination of high-quality, eccentric taste and intentional decor creates a wonderful and welcoming environment. Visitors also highlight the hotel's charming boutique touch and the feeling of staying in a beautifully decorated townhouse.
Clementine's Town House Hotel comes highly recommended for those seeking an exceptional boutique experience, complete with first-class service and a superb ambiance.
Romantic
Clementine's Town House Hotel offers a romantic and charming atmosphere perfect for couples seeking a cozy retreat. With beautifully designed rooms and unique decor, guests find themselves surrounded by a quaint and romantic setting that is ideal for special occasions like anniversaries or Valentine's Day.
The hotel's architecture and decor exude a romantic vibe with features like four-poster beds and moonlit decor adding to the intimate ambiance. The outdoor seating areas and private gardens provide peaceful and secluded spots, enhancing the romantic experience.
The hotel's quirky charm and loving room setups, combined with a cozy atmosphere, make it an ideal destination for a winter weekend getaway, a romantic night away or a special celebration. Whether it's the perfect backdrop for a romantic weekend or a surprising delight for a couples' retreat, Clementine's ensures a memorable and affectionate stay.
No, Clementine's Guest House doesn't have any pool.
No, a spa isn't available at Clementine's Guest House.
No, Clementine's Guest House doesn't allow dogs.
Yes, parking facilities are available at Clementine's Guest House.