York53.96178600,
-1.08431500,
City Centre, Duncombe Place(Show on Map)
8.7
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsThe Dean Court Hotel is celebrated for its prime location in the heart of York, offering unparalleled proximity to major historical attractions such as the York Minster, the Shambles and the York Museum. Guests repeatedly highlight the convenience of being within walking distance of local shops, bars and restaurants. Despite its central location, the hotel maintains a peaceful ambiance, ensuring a comfortable retreat after a day of exploration.
The hotel's breakfast receives substantial praise for its variety and quality. Guests appreciate the extensive selection of both cooked and continental options with high-quality ingredients and dishes like eggs benedict being particular favorites. The dining area with views of York Minster adds a special touch to the breakfast experience, although there are occasional mentions of limited buffet options and slow service during peak times.
Dinner experiences at The Dean Court generally receive positive feedback with many guests enjoying well-prepared, fresh and delicious meals. Despite some mixed reviews about the evening menu's variety and service speed, the overall dining experience is well-regarded with portion sizes and food quality often highlighted.
The rooms at The Dean Court offer a blend of spacious and luxurious accommodations alongside smaller, cozy spaces. Many rooms provide stunning views of the Minster and are decorated with modern fittings and meticulous cleanliness. The beds are widely praised for their comfort, contributing to restful nights for guests. Some rooms may be compact due to the historic nature of the building and occasional issues with temperature control and street noise are noted.
Cleanliness is a standout feature of The Dean Court with numerous guests describing the hotel as spotlessly clean and well-maintained. This high standard of hygiene extends to all areas of the hotel, including public spaces and bathrooms. Minor suggestions for updates in some areas do not detract from the overall positive impression of the hotel's cleanliness.
The staff at The Dean Court is consistently praised for their friendly, helpful and professional demeanor. Guest interactions with the staff, from reception to valet, enhance the overall experience with many noting the team's attentive and enthusiastic service. This genuine hospitality contributes significantly to the hotel's appeal.
Free Wi-Fi is available at The Dean Court, though guests have mixed experiences with the service. While some find it reliable and fast, others encounter connectivity issues and poor internet quality, particularly early in their stay.
The hotel offers valet parking, which is appreciated for its convenience and efficiency. Though some guests find the service expensive, most agree that the hassle-free experience justifies the cost. The secure and organized parking adds to the sense of safety and ease for guests.
Families find The Dean Court to be an excellent choice, thanks to the hotel’s welcoming atmosphere, spacious and clean rooms and a breakfast that caters well to children. The staff’s friendly and helpful nature, along with thoughtful amenities, make family stays enjoyable and convenient.
The vibrant nightlife surrounding The Dean Court can result in considerable noise levels, which may be a concern for light sleepers. However, the hotel's location is ideal for those looking to experience York's lively evening scene.
In summary, The Dean Court Hotel is highly regarded for its exceptional location, outstanding service and comfortable, clean accommodations. While minor areas for improvement exist, the overall guest experience is overwhelmingly positive, making it a top choice for travelers visiting York. Show more
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Categories
Boutique-style Hotel
Luxury Hotel
Historic Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Parking
Accessible Hotel
4-Star Hotel
Haunted Hotel
Room Types
Single RoomFeaturing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room features a wardrobe, a safe deposit box, an electric kettle, a carpeted floor and a flat-screen TV. The unit has 1 bed.
Feature Double or Twin RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as an electric kettle. The unit offers 1 bed.
Suite Double Room with ViewThe suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite offers a wardrobe, a safe deposit box, an electric kettle, a flat-screen TV, as well as city views. The unit offers 1 bed.
Double or Twin room with either sofa bed or bunksProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, an electric kettle, a carpeted floor and a flat-screen TV. The unit offers 1 bed.
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a wardrobe, a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV. The unit has 1 bed.
Classic Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room provides a wardrobe, a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV.
Ground Floor Double RoomThis double room has a electric kettle.
Please note these rooms have limited/no natural light.
Guest Reviews
8.7
Very Good
Location
Dean Court Hotel boasts an exceptional location in the heart of York, making it an ideal base for exploring the city's historic and cultural attractions. Positioned directly opposite the stunning York Minster, the hotel offers guests breathtaking views of this iconic cathedral. Its central placement ensures that guests are within easy walking distance of key sites like the Shambles, the York Museum and the Medieval Centre. The proximity to shops, bars and restaurants makes it convenient for those wanting to experience the local scene without any hassle.
Guests repeatedly highlight how the hotel's location is unbeatable with many describing it as perfect, amazing and magical. Being just steps away from the Minster and minutes from the city's main attractions, the hotel offers an unparalleled spot for sightseeing. Despite the vibrant surroundings, the hotel manages to maintain a peaceful ambiance, providing a comfortable retreat after a day of exploring.
The ease of access from the train station further adds to the convenience, making it a preferred choice for those arriving by rail. The hotel’s quick access to all the major attractions leaves little to be desired in terms of location and helps facilitate a rich, engaging experience of York.
In summary, the Dean Court Hotel is celebrated for its prime, central location that allows guests to fully immerse themselves in the historic charm of York while enjoying modern comforts and stunning views, particularly of the majestic York Minster.
Breakfast
The Dean Court Hotel receives substantial praise from guests for its breakfast offerings. The majority of guests lauded the breakfast as delicious, freshly cooked and plentiful with a good variety of options. Many appreciated the extensive selection, including both cooked breakfasts and continental choices, ensuring there is something for everyone. Specific mentions highlight eggs benedict, fresh pastries and high-quality ingredients with some enjoying the hot food cooked to perfection and not greasy. A number of diners also enjoyed stunning views of York Minster during their meal, adding a special touch to their breakfast experience.
However, a few guests encountered inconsistencies. Some noted occasional issues like limited buffet options, slow service at peak times and occasional lapses in quality. There were mentions of small portions for cooked breakfasts and instances where the temperature of the food could have been warmer. Despite these minor issues, the general consensus remained positive with the service and friendly staff enhancing the breakfast experience for most visitors.
Overall, The Dean Court Hotel offers a breakfast experience that is widely appreciated for its variety, quality and the pleasant ambiance of the dining area, albeit with room for minor improvements to ensure a consistently excellent start to the day for all guests.
Dinner
The Dean Court hotel receives a blend of praise and criticism regarding its dining offerings. On a positive note, numerous guests have highlighted the excellence of food served during breakfast and dinner, often describing it as outstanding, delicious, fresh and of superb quality. Many have enjoyed the great portion sizes and noted that meals were appetizing and well-prepared. Guests have also appreciated the variety in lunch and dinner menus, finding the selections to be good and offering excellent choices. The consistency of high praise for both breakfast and dinner indicates a general satisfaction with the overall dining experience.
However, there are also mixed reviews. Some guests found the evening meals to be disappointing, citing bland meat ordinary dinners and meals not meeting their expectations. Specific criticisms included the limited and predictable menu, slow service and occasional poor atmosphere in the dining room. Additionally, there were instances where the restaurant was closed or not available for evening meals, which left some guests feeling dissatisfied. Despite these issues, the positive remarks about the food quality tend to outweigh the negatives, suggesting that while not without its flaws, the dining experience at The Dean Court is generally well-regarded by its patrons.
Rooms
Nestled next to the York Minster, 'The Dean Court' receives accolades for its beautifully decorated, modern and meticulously clean rooms. Guests frequently commend the spacious layouts, comfortable beds and high-quality fittings. Many rooms offer stunning views of the Minster, adding a touch of charm to the stay. The hotel also provides modern conveniences such as valet service and air conditioning, albeit sometimes noisy.
However, room size varies significantly with many noting that some rooms are notably compact and occasionally cramped. The historic nature of the building means that alongside spacious and luxurious accommodations, some rooms are smaller and may benefit from updates. Comfort is consistently highlighted, but temperature control seems to be an issue with several guests mentioning overly warm rooms.
Ample praise is given for the cleanliness and the tasteful, bright decor of the rooms. Guests also appreciate the comfortable and well-equipped bathrooms, although some suggest minor refurbishments in certain areas. Noise from the streets or internal sources like lifts or boilers can sometimes detract from the experience.
Overall, 'The Dean Court' offers a mix of luxurious spacious rooms and smaller, cozy spaces, each ensuring a clean, comfortable stay in a prime location with beautiful views and excellent amenities.
Beds
The Dean Court has garnered an array of feedback regarding its beds with many guests highlighting the comfort they experienced. Numerous reviews commend the beds as being comfortable, extremely comfortable and even super comfy, contributing to restful nights. Guests have mentioned that the rooms themselves are very comfortable, complementing the quality bedding. Words such as cozy, warm and large have also been used to describe the beds, showing a generally positive reception.
However, there are recurring notes about the beds being smaller than expected, particularly those described as small for a double or compact. While the comfort level of the beds seems to vary significantly among guests with some finding them incredibly comfortable and others noting issues like hard mattresses, soft beds that verge on being too soft or overly firm beds.
Some reviews speak directly to issues like hard pillows, the need for more bedding or mattresses feeling old or in need of replacement. There are mentions of beds being lumpy or having discomfort due to poor mattress quality, which suggests inconsistency.
In conclusion, while many guests have found The Dean Court's beds to be very comfortable and contributory to a good night's sleep, some variability in bed comfort and size might affect the experience for others.
Cleanliness
The reviews about 'The Dean Court' overwhelmingly emphasize the hotel's exceptional cleanliness. Guests frequently noted that both the hotel and rooms were “spotlessly clean” and “immaculately kept.” The positive remarks span across all areas, including public areas, bathrooms and dining spaces. Many guests pointed out that rooms were not only clean but also comfortable with some mentioning modern and well-maintained facilities. The hotel’s cleanliness was often described as “outstanding” and “superb,” providing a high standard of hygiene that left a lasting impression on visitors. The staff's friendly and professional demeanor further enhanced the experience, making the overall environment inviting and well-organized.
However, a few reviews mentioned areas that could use improvement, such as occasional worn carpets and outdated bathroom fixtures. Despite these minor remarks, the consensus about cleanliness at 'The Dean Court' remains highly favorable with guests appreciating the tidy, spacious and comfortable rooms. The general upkeep and cleanliness contributed significantly to the positive experiences of many visitors.
Staff
The guest reviews for 'The Dean Court' reveal a consistently high level of praise for the staff. Across numerous accounts, the adjectives 'friendly,' 'helpful,' 'welcoming,' 'attentive,' 'polite,' and 'professional' vividly describe the personnel. Guests routinely note the staff’s enthusiastic and personable nature, highlighting interactions that make visitors feel valued and well-cared for.
Several reviews commend the staff's excellent customer service, frequently mentioning how they couldn't do enough to assist and were always ready to offer a warm greeting or a helpful hand. This consistent friendliness and professional demeanor from every department, including reception, valet and bar staff, contribute to a welcoming atmosphere that enhances the overall guest experience.
The team is also lauded for their efficiency and attentiveness, ensuring that guests' needs are promptly met. Special mentions often go to individuals who stand out for exceptional service, illustrating that the hotel not only emphasizes thorough training but fosters a culture of genuine hospitality.
In addition to being approachable and considerate, the staff is often described as well-presented and knowledgeable. This professionalism, coupled with an evident passion for guest satisfaction, leaves a lasting impression. Reviews repeatedly suggest that staff interactions significantly elevate the hotel's appeal, making 'The Dean Court' a preferred choice for those seeking a hospitable and accommodating stay.
Wi-Fi
The Dean Court offers free Wi-Fi, although guests have experienced mixed results with the service. In some areas of the hotel, the Wi-Fi worked well, providing a fast and steady connection. However, connectivity issues were reported, such as intermittent signal strength and occasional disconnections. Several guests noted difficulty in connecting devices or experienced poor internet quality during their stay, particularly on the first or second day. While some found the Wi-Fi acceptable or even reliable at times, others were unable to get it to work properly or found it inadequate for streaming services like TV. There were also comments on the lack of information about the Wi-Fi in rooms and suggestions for a more secure, password-protected network. Staff training on Wi-Fi troubleshooting was also recommended. Despite these issues, the availability of complimentary Wi-Fi remains a feature at The Dean Court.
Parking
The Dean Court Hotel offers a variety of parking options that have generally received positive feedback from guests. Most notably, the valet parking service stands out as a highlight, frequently praised for its convenience, efficiency and organization. Guests appreciated the hassle-free experience of having their cars taken care of, allowing them to avoid the stress of finding parking and handling luggage. This service has been described as a real treat and very well managed with many reviewers noting that it was worth the additional cost, even if some found it to be on the expensive side.
Several reviews mention the secure and private parking provided by the hotel, which added to the sense of safety and convenience. Paying for parking was a common theme, but many guests felt the valet service justified the extra expense due to its seamless operation and helpful staff. While some noted that parking could be improved and navigating it was occasionally challenging, the overall sentiment remained positive.
In summary, The Dean Court Hotel offers a reliable and efficient valet parking service that significantly enhances the guest experience by making parking easy and stress-free. The added cost is often deemed reasonable and worth it given the convenience provided.
Family
Nestled in a convenient location, The Dean Court proves to be an excellent choice for family trips. The hotel's warm and welcoming atmosphere, coupled with exceptional service, leaves a lasting impression on guests of all ages. Families appreciate the staff's friendly and helpful nature, highlighting their collaborative efforts to assist both children and elderly guests alike.
The Dean Court is particularly celebrated for its family-friendly amenities. The breakfast, loved by children, offers plenty of options to satisfy even the pickiest eaters. Rooms are spacious and clean with the possibility of accommodating additional bedding, which adds to the convenience for families traveling with children.
A notable highlight is the family room, which is well-equipped with essentials such as tea, coffee, an iron and a hairdryer. The cleanliness and orderliness of the rooms contribute to a comfortable stay. Despite a minor limitation regarding the availability of cartoon channels, the overall experience for families is overwhelmingly positive.
Overall, the sense of warmth, the attention to family needs and the array of thoughtful touches, such as dog bowls in the bedrooms, make The Dean Court a great choice for family visits. The combination of excellent service and a family-friendly atmosphere means many would not hesitate to return with their loved ones for future stays.
Nightlife
The area around The Dean Court hotel seems to be vibrant with a bustling nightlife that includes various bars and pubs. However, this energy translates into considerable noise levels, especially during the late hours. Guests frequently mention disturbances caused by late-night revellers, including loud music, party-goers and even occasional altercations. The street outside the hotel often serves as a congregation point for people waiting for taxis, further contributing to the noise. Students and other party-goers add to the lively but noisy atmosphere, making it a bit challenging for those seeking a peaceful night's rest. While the hotel is well-located for nightlife enthusiasts, light sleepers may want to take measures to ensure a quiet stay.
4 Star
The Dean Court, a solid four-star hotel, has garnered praise for its lovely, clean and well-kept rooms along with efficient valet service. Guests appreciate the safe environment and convenient parking options. The hotel's prime location, right opposite the Minster, makes it ideal for shopping and exploring the city's attractions.
The decor of the rooms and the cleanliness consistently receive positive remarks, creating a comfortable stay for visitors. The overall experience aligns with the four-star classification with many guests appreciating the level of service provided.
However, some reviews point out minor issues that detract from the overall experience. Notably, the lack of an elevator despite advertisements, the limited drink selection at the bar and the bar's less-than-inviting ambience. The rooms, while clean and comfortable, are sometimes seen as small for a four-star hotel. Additionally, the professional appearance of the staff could benefit from some refinement.
Though the breakfast and some amenities may not entirely meet the four-star expectations, the hotel's great location and overall service quality make it a commendable choice for visitors seeking convenience and a pleasant stay in the city.
Accessible
The Dean Court receives mixed but largely favorable feedback regarding its accessibility for guests with disabilities. Many guests appreciated the hotel's accessible location and noted that the property itself is largely accessible. Specific praise was directed towards the wheelchair-accessible rooms and well-maintained accessible facilities. The ground-floor rooms were highlighted as being particularly suitable for individuals with mobility issues.
However, the hotel has some areas that may pose challenges for people with disabilities. The lack of an elevator and an access ramp were noted as significant limitations. Some guests found the room layouts somewhat difficult to navigate and the sliding shower doors were considered less than optimal for those with limited mobility. Despite these issues, the staff were frequently mentioned as being helpful with disability assistance, enhancing the overall accessible experience at The Dean Court.
Historic
Nestled in the heart of the historic city of York, The Dean Court offers a charming and historic experience for its guests. This beautiful old building, characterized by its remarkable architecture and historic features, is perfectly positioned near York Minster, offering breathtaking views of the iconic cathedral right from the rooms. The hotel is celebrated for its central location, making it an ideal base for exploring York's heritage, including the famous Shambles and various city landmarks.
The Dean Court stands as a grand dame among English hotels, steeped in history and adorned with historic charm. Its historic setting, opposite the west front of the Minster, imbues a sense of timeless elegance, while the heritage and architectural significance of the hotel create a historic atmosphere that guests find enchanting.
A stay at The Dean Court not only provides comfort with spacious, airy rooms but also immerses visitors in the historical essence of York. Whether celebrating a special occasion or simply enjoying a visit, the historical character and fabulous location make this hotel a coveted choice for those seeking to be surrounded by the rich history and culture of York.
Honeymoon
The Dean Court emerges as an ideal choice for honeymooners, offering a memorable culmination to an unforgettable week. The hotel stands out with its honeymoon suite, adding a touch of indulgence to any romantic getaway. Newlyweds can enjoy thoughtful gestures such as a complimentary bottle of fizz and small gifts, enhancing the overall experience. Its prime location further enhances its appeal, making it a perfect spot for honeymooners seeking a blend of comfort and convenience.
Luxury
The Dean Court offers a true luxury experience with high-end amenities and luxurious decor, creating an atmosphere of elegance. Guests find the historic location opposite the Minster to be particularly appealing. The holiday decorations add a delightful touch, contributing to the overall sense of refinement. Despite some feedback regarding pricing and service inconsistencies, many guests appreciate the luxury provided at a relatively affordable price. The impeccable furnishings and thoughtful amenities ensure a great and memorable stay for those seeking opulence.
Romantic
The Dean Court offers a highly romantic experience, making it an ideal destination for couples. Guests have highlighted its perfect location, which is particularly appealing for a romantic getaway or even a honeymoon. The setting by the Minster adds to the charm, providing a picturesque backdrop that enhances the romantic atmosphere. The night porter has been commended for being friendly and helpful, ensuring that personal touches make the stay even more special. Overall, the combination of its enchanting location and attentive service creates a memorable, romantic retreat.
Dog Friendly
Situated in a perfect location, The Dean Court is a haven for dog lovers looking to travel with their furry companions. The hotel proudly boasts a dog-friendly atmosphere, welcoming pets with open arms. Dogs are not only accepted but are often made a special part of the experience with staff going out of their way to make every pooch feel special. This genuine hospitality extends from the moment guests and their pets arrive until their departure, ensuring a pleasant stay throughout.
The Dean Court offers thoughtful amenities for canine guests, including dog bowls and treats, making it one of the most accommodating establishments for pet owners. Additionally, the presence of a dedicated dog menu highlights the hotel’s commitment to providing an inclusive experience for pets. Positive reviews repeatedly describe the hotel as wonderful, adorable and super dog-friendly—testaments to the consistent quality and friendliness extended to both human and dog guests alike. Although a few instances of dogs barking were noted, these occurrences were infrequent and did not significantly impact the overall guest experience.
With its pet-friendly policies, The Dean Court ensures that dogs have an amazing time, forming a perfect backdrop for a memorable stay for both pets and their owners.
No, The Dean Court doesn't have any pool.
No, a spa isn't available at The Dean Court.
Yes, The Dean Court welcomes dogs.
Yes, parking facilities are available at The Dean Court.