Holiday Suites Zeebrugge

Zeebrugge 51.32878000, 3.20100400 , Kustlaan 99 (Show on Map)
7.4
Good


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Summary of reviewsHoliday Suites Zeebrugge receives a range of reviews across various categories, but it generally caters well to guests who appreciate functional conveniences over scenic holiday settings. Situated in an industrial area, the location provides easy access to local transportation and supermarkets and is conveniently positioned for regional travel to nearby cities like Bruges and Ghent. The close proximity to the beach is also a plus, though the industrial surroundings detract from a traditional vacation atmosphere. Soundproof rooms help mitigate noise from port traffic and parking options, both free and paid, add to the convenience.

The rooms are praised for their cleanliness and modern, practical design. Well-equipped kitchens and cozy yet efficient interiors make the apartments suitable for short stays, especially for families. While some guests found the rooms small and the bedding uncomfortable, the overall cleanliness and functionality stand out. Certain amenities, such as access to pools and fitness facilities, although requiring reservations, enhance the experience.

The breakfast at Holiday Suites Zeebrugge receives mixed feedback. Although described as delicious and plentiful by some, it is often considered expensive, prompting many guests to seek alternatives. The staff generally garners positive remarks for being friendly and helpful, despite the lack of a physical reception causing occasional accessibility issues.

Wi-Fi quality varies with some guests finding it reliable while others experience connectivity issues. The fitness center is equipped with basic machines and requires reservations, which some guests found limiting. Similarly, the pool facilities have their pros and cons. While the indoor and outdoor pools are appreciated for their cleanliness and amenities, issues such as overcrowding, reservation complications and inconsistent temperatures are noted.

Parking is another mixed area with guests praising the security and availability of nearby free spaces but criticizing the high fees and occasional overcrowding. The beds also receive a mix of feedback with some guests enjoying comfortable mattresses and good linens, while others report discomfort and outdated bedding.

In terms of accessibility, the hotel is generally well-received, offering easy access to essential facilities and good regional connectivity. However, specific issues for guests with disabilities suggest room for improvement.

Overall, Holiday Suites Zeebrugge serves as a functional and convenient base for short stays, particularly for business visitors or those planning regional travel. The hotel offers a clean, practical environment with several amenities, though certain aspects like cleanliness, bedding and staff accessibility could benefit from enhancement.
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Room Types
Studio - 2p | Double bed - Disabled-friendly This studio features a private entrance and is fully adapted for people with diminished mobility or a disability. The living room includes a sofa and flat-screen TV with a variety of channels. The fully equipped open kitchen comes with a dishwasher, microwave, fridge, and coffee/tea maker. The bathroom is fitted with a shower. Guests can enjoy a private terrace with garden furniture.

Family Apartment - 5p | 2 Sleeping corners | Double Bed - Triple Bunk Bed This five person accommodation is located on the 1st, 2nd, or 3rd floor. The living room includes a TV and balcony. The fully equipped open kitchen comes with a fridge, stove-top, and coffee/tea maker. The bathroom is fitted with a shower. The bunk-bed is suitable for 3 children up to the age of 11. This accommodation type is ideal for families and business stays.

Family Apartment - 5p | Bedroom - Sleeping corner with Triple Bunk Bed This five person Apartment is located on the 1st and 2nd floor. The living room includes a TV and balcony. The fully equipped open kitchen comes with a fridge, stove-top, and coffee/tea maker. The bathroom is fitted with a shower or bath. The bunk-bed is suitable for 3 children up to the age of 11 years.

Family Apartment - 6p | Bedroom - Sleeping corner - Sofa bed The living room includes a TV and balcony. The fully equipped open kitchen comes with a fridge, stove-top, and coffee/tea maker. The bathroom is fitted with a shower.

Family Apartment - 6p | 2 Bedrooms - Sleeping corner The living room includes a TV and balcony. The fully equipped open kitchen comes with a fridge, stove-top, and coffee/tea maker. The bathroom is fitted with a shower. The bunk-bed is suitable for 3 children up to the age of 11 years.

Family Apartment - 6p | 2 Bedrooms - Sleeping corner The living room includes a TV and balcony. The fully equipped open kitchen comes with a fridge, stove-top, and coffee/tea maker. The bathroom is fitted with a shower. The bunk-bed is suitable for 3 children up to the age of 11 years.

Studio Apartment - 4p | 2 Sleeping corners This room features living room with television, bathroom, fully equipped kitchen and free WiFi. This is a non-smoking room.

Studio Apartment - 4p | 2 Sleeping corners | Balcony This room features living room with television, bathroom, fully equipped kitchen and free WiFi. This is a non-smoking room.

Family Apartment - 4p | Bedroom - Sleeping corner This room features living room with television, bathroom, fully equipped kitchen and free WiFi. This room has 1 bedroom with 1 double bed and 1 sofa bed.

Family Apartment - 6p | 2 Bedrooms - Sofa bed This room features living room with television, bathroom, fully equipped kitchen and free WiFi. This room has 2 bedrooms with 1 double bed and 1 sofa bed.

Studio - 2p | Bedroom Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.

Studio Apartment - 4p | Double bed - Sofa bed - Disabled-friendly Boasting a private entrance, this air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible apartment has soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.

Family Apartment 4p | 2 Bedrooms – Double Bed - 2 Single Beds Boasting a private entrance, this air-conditioned apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a balcony, this apartment also features soundproof walls, a coffee machine and a flat-screen TV with cable channels. The unit has 3 beds.

Family Apartment 4p | 2 Bedrooms – Double Bed - Bunk Bed Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment has soundproof walls, a coffee machine, a flat-screen TV with cable channels and a balcony. The unit has 2 beds.

Family Apartment 4p | 2 Bedrooms with Double Bed Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony, this apartment also provides soundproof walls, a coffee machine and a flat-screen TV with cable channels. The unit offers 2 beds.

Family Apartment - 5p | 3 Sleeping corners - Double Bed - Single Bed - Bunk Bed Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment has soundproof walls, a coffee machine, a flat-screen TV with cable channels and a balcony. The unit has 2 beds and 1 futon.

Family Apartment - 6p | 3 Bedrooms - 2 Double bed - Bunk Bed Featuring a private entrance, this air-conditioned apartment comprises 1 living room, 3 separate bedrooms and 1 bathroom with a shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment provides soundproof walls, a coffee machine, a seating area, a dining area, as well as a flat-screen TV with cable channels. The unit offers 3 beds.

Guest Reviews
7.4
Good
Location
Holiday Suites Zeebrugge boasts a mixed reception regarding its location. Set in the heart of an industrial area, it offers easy access to local transportation, including the kusttram, making it convenient for exploring nearby destinations such as Bruges, Knokke-Heist, Blankenberge and even Ghent. While it's situated close to the beach and seaside resorts, guests often note that the immediate surroundings, marked by port traffic and industrial activity, detract from the vacation vibe.

The hotel's proximity to supermarkets and restaurants adds a touch of convenience for visitors and the soundproof rooms provide a respite from the cacophony of trucks and harbor noise. Despite the bustling industrial environment, some guests appreciate the straightforward access from the street and the reasonably priced public transportation options for beach excursions.

Parking options abound with free street parking and paid hotel parking available. Nonetheless, the location can feel somewhat remote and lacking in tourist charm, necessitating frequent car use for those keen to explore further afield. Those looking for peace might find the noise from the harbor freight traffic disruptive, although the location serves as a decent base for regional travel.

Overall, Holiday Suites Zeebrugge seems to cater well to guests on short trips or business visits who prioritize functionality and regional accessibility over scenic beauty and a traditional holiday atmosphere.

Breakfast
Guests at Holiday Suites Zeebrugge frequently commented on the breakfast arrangement, noting that it is available but can be quite costly. Some visitors opted to take breakfast at the nearby Ibis hotel, which many described as very nice. There are also great places nearby to have breakfast if one wishes to explore outside options. A couple of guests mentioned the breakfast provided was delicious and plentiful, albeit expensive. Service feedback was mixed with some noting a less-than-warm welcome from the breakfast staff. It’s important to check if breakfast is included in the booking, as some reviewers pointed out that it was not included in their stay.

Rooms
The rooms at Holiday Suites Zeebrugge receive praise for their cleanliness and modern, practical design. Many guests appreciate the well-equipped kitchens and functional interiors that are cozy yet efficient. Despite their compact nature, the apartments are often described as well-organized and equipped with all necessary amenities, making them suitable for shorter stays. The spaciousness of some rooms pleases guests, especially those traveling with families.

However, a recurring theme is the small size of many units, which some find cramped, especially for larger groups. Insulation appears to be a strong point, contributing to a quiet and comfortable stay. While a few guests mentioned uncomfortable bedding and small balconies, overall, the apartments' cleanliness and modernity stand out positively.

The property's strategic location and helpful staff further enhance the experience, though some found the surrounding industrial area less appealing. Complementary amenities like access to pools and fitness facilities, although requiring advance reservation, add value to the stay. Overall, Holiday Suites Zeebrugge offers a clean, practical and well-equipped environment, ideal for short-term stays.

Beds
At Holiday Suites Zeebrugge, the reviews on the beds present a mix of experiences. Many guests found the beds to be comfortable, soft and even described them as delightful with some appreciating the firm mattresses. Positive feedback highlighted new and perfect mattresses, as well as good bed linens that were freshly washed.

However, there were notable concerns raised by a number of guests. Several pointed out that the beds and mattresses were in urgent need of replacement, describing them as uncomfortable, noisy and even causing sweating due to plastic coverings. There were also comments about small and narrow beds, awkward bed setups and instances where the double beds were made up of two single mattresses that separated during the night.

Additionally, the need for guests to make their own beds was a frequent point of dissatisfaction, along with critiques about poor mattress quality and pillows. Sofa beds and bunk beds received particularly negative remarks, being described as uncomfortable, cramped and unsuitable for adults.

While some guests enjoyed magnificent bedding and found the sleeping arrangements adequate, it’s clear that Holiday Suites Zeebrugge has room for improvement in ensuring a consistently comfortable sleep experience.

Cleanliness
Holiday Suites Zeebrugge reviews reveal a mixed experience concerning cleanliness. Many guests appreciated the overall cleanliness of the accommodations, often describing the apartments and rooms as very clean, spotless and tidy. Numerous reviews mentioned that the accommodations were well-arranged and well-equipped, providing a positive impression of the facilities.

However, some reviews highlighted significant issues with dust and dirt. Complaints ranged from dusty rooms, furniture and linens to more severe concerns like unclean toilets, dirty bedding and leftover dirt from previous guests. There were also several mentions of inadequate cleaning in various corners, bathrooms and kitchen areas. Guests on multiple occasions reported dust under beds, dirty dishes and unpleasant odors.

The cleanliness of communal areas, particularly the pool, was also a point of contention. While some found the pool clean and well-maintained, others experienced quite the opposite, noting unclean and even disgusting conditions.

In conclusion, while many visitors found Holiday Suites Zeebrugge clean and pleasant, there are recurring issues with dust and inconsistent housekeeping that need addressing to meet all guests' expectations.

Staff
Holiday Suites Zeebrugge has garnered mixed reviews regarding its staff, but predominantly leans towards positive interactions. Guests frequently praise the staff for being very friendly, helpful and quick to respond to inquiries, particularly via chat and phone. The personnel's diligent efforts, such as calling guests in advance to confirm details and answer questions, have been particularly noted. Many have also highlighted the pleasantness of the reception staff and the concierge's efficiency.

However, there are consistent mentions of the hotel's operational model, which lacks a physical reception. This absence has caused accessibility issues with some guests struggling to get assistance during their stay. Instances of unavailability and occasional unprofessional or unfriendly interactions have also been reported. Despite these challenges, when staff were present, they were often described as super friendly and accommodating, making efforts to ensure a pleasant stay. Overall, while the lack of consistent on-site staff posed some difficulties, the team at Holiday Suites Zeebrugge generally received commendations for their kindness and responsiveness.

Wi-Fi
Holiday Suites Zeebrugge offers a mixed experience when it comes to Wi-Fi connectivity. Some guests have found the internet connection to be reliable, even describing it as good or top-notch. However, others have experienced significant issues, such as weak or unstable Wi-Fi with several reporting difficulties in connecting at all. In some cases, the Wi-Fi did not extend to the rooms, adding to the inconvenience. Despite the positive feedback from certain guests, the consensus leans towards the need for improved and more consistent internet service.

Gym
Holiday Suites Zeebrugge offers guests access to a fitness center, although opinions on the quality and accessibility of the gym vary. The gym's facilities include a few machines, though some reviewers noted that the equipment is older and not particularly well-equipped. Access to the gym is restricted, requiring reservations to use the facilities, which operates from 10am. Several reviewers mentioned that the gym was a listed amenity, but not always accessible upon arrival. Despite these challenges, other areas like the indoor swimming pool and the relaxation area with the spa were positively highlighted. Access to the pool and the underground parking were additional benefits. The hotel's proximity to essential services like supermarkets and the pleasant attitude of the maintenance staff were also positives noted by the guests.

Pool
Guests at Holiday Suites Zeebrugge have mixed feedback about the hotel's pool facilities with several positive remarks highlighting the clean and well-maintained aspects of the pools. The indoor pool, despite being small, was appreciated by many for its cleanliness and suitability for children. The outdoor pool received praise for being spacious with some guests noting its pleasant temperature when heated.

However, there are notable drawbacks that several guests pointed out. The reservation system, limiting pool use to one hour per day, was often mentioned as complicated and insufficient, especially given the high number of guests. Additionally, both pools were sometimes described as overcrowded and occasionally dirty with reports of sand and excessive chlorine.

The cold temperature of the pool water during certain stays left some guests uncomfortable and accessibility issues—like non-functioning access codes and the need to reserve a specific time slot—detracted from the overall experience. Moreover, certain amenities such as the sauna and hammam, which are located in an adjacent Ibis hotel, caused some inconvenience.

Nevertheless, for those seeking basic and clean swimming facilities suitable for short-term family enjoyment, the pools at Holiday Suites Zeebrugge serve as a decent option, albeit with room for improvement in management and maintenance practices.

Parking
When it comes to parking at Holiday Suites Zeebrugge, guest reviews reveal a mix of experiences. First and foremost, many reviewers find the parking to be expensive with costs frequently mentioned as ranging from 10 to 15 euros per day. Some guests describe this additional fee as a surprise, feeling that the cost is too high, especially for a single night's stay. Additionally, the payment system is noted to be per logged day, not based on the actual time the car is parked, which can add to perceived overcharging.

Availability of parking spaces seems to be another challenge. On several occasions, guests reported that all parking spots were occupied, leaving them to search for alternatives. There's mention of secure options both paid and free, but the exact balance can be unclear, especially during busy periods. In some instances, the tight and steep entrances to the underground parking lot posed difficulties, particularly for larger vehicles.

Despite these concerns, there are positive notes for those who plan ahead. Some guests appreciated the ample parking available in the surrounding area, where free spaces can often be found. When space was available, the parking facilities were described as secure. Additionally, the convenience of being able to park directly at the hotel was mentioned, albeit at a cost.

In summary, while the parking situation at Holiday Suites Zeebrugge includes notable positive points such as security and availability of nearby free spaces, the high fees and occasional overcrowding might deter some guests. Travelers planning a stay should be prepared for these potential challenges, but with some planning, parking can be managed efficiently.

Accessible
Holiday Suites Zeebrugge receives positive remarks for its general accessibility. The staff are noted to be accessible and helpful. Guests appreciate the easy access to apartments and the ability to reach rooms, the pool and facilities with ease. The hotel's location offers convenient access to Bruges, which is quickly reachable by car and it is also well-situated for train travel.

However, some issues are mentioned regarding accessibility for people with disabilities. While there is a wheelchair-accessible room and overall good accessibility with codes, the pool and wellness facilities are noted to be inaccessible for undefined reasons. Additionally, despite multiple requests, some guests find the handicap accessibility lacking. On the downside, the property is next to a construction site, though accessible areas are available away from it and there is limited wardrobe space in the apartments.

Outdoor Pool
The outdoor pool at Holiday Suites Zeebrugge generally received positive remarks for being a nice amenity that guests can enjoy. It is a heated pool, which is a welcome feature. However, multiple reviews mentioned that it was often closed due to weather conditions, such as wind. There were also comments about the water being cold, which could be a concern for some visitors. Despite these issues, when the pool is available, it adds a positive aspect to the hotel stay.

Indoor Pool
The indoor pool at Holiday Suites Zeebrugge is frequently described as a pleasant feature, complete with amenities like a sauna and steam room. Guests appreciated the cleanliness and modernity of the facilities, mentioning the small but new indoor pool as a highlight of their stay. The pool area also offers cleaning equipment to ensure a tidy environment.

However, access to the indoor pool requires a reservation and its usage is often limited to an hour per day, which some found restrictive. The reservation system and limited access were noted multiple times, indicating that advance planning is necessary to make the most of this amenity. Despite its small size and some access restrictions, the experience of using the indoor pool and sauna was generally positive, contributing to a relaxing stay for guests.

Dog Friendly
Holiday Suites Zeebrugge offers dog-friendly accommodation where dogs and other pets are warmly welcomed. The facilities are suitable for both couples and their furry companions. Guests appreciate the ability to bring pets along and having access to a dog-friendly beach area, making it convenient for dog owners to enjoy the seaside with their pets.

However, it's important to note that dogs may not be allowed on certain areas of the beach, despite some references suggesting otherwise on various websites. While pets are certainly accommodated within the hotel, there have been occasional mentions of dog-related odors and pet hair, which might concern some visitors. Overall, the hotel provides a welcoming environment for pet owners looking to travel with their dogs.


Yes, Holiday Suites Zeebrugge has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

No, a spa isn't available at Holiday Suites Zeebrugge.

Yes, Holiday Suites Zeebrugge welcomes dogs.

Yes, parking facilities are available at Holiday Suites Zeebrugge.

Yes, Holiday Suites Zeebrugge has a gym.

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