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Summary of reviewsHotel Luna is highly regarded for its remarkable location in the city center of Ziar nad Hronom, making it exceptionally convenient for guests due to its proximity to shopping centers, banks, supermarkets, cafes and public transportation. The tranquil environment despite its central locale offers a peaceful retreat and the ample parking options are a bonus for those arriving by car. Its accessibility to renowned tourist sites and amenities like Tesco and Lidl, along with a playground for children, further enhance its appeal.
The hotel is praised for its breakfast offerings, which are described as tasty, varied and rich. Guests appreciate the fresh, high-quality options available in the buffet and the pleasant, cozy dining environment. The attentive staff who ensure that the buffet remains replenished receive special mention. While occasional shortages in certain items and specific quality aspects could be improved, the breakfast service stands out as a significant feature of the hotel's hospitality.
Dinner offerings at Hotel Luna are well-received with the culinary experience garnering strong positive feedback for taste and menu variety. However, the limited service hours of the hotel restaurant and the lack of a bar for evening dining can be inconvenient, requiring guests to seek alternative dining options past 2 p.m.
Rooms at Hotel Luna are generally found to be spacious, clean and comfortable, equipped with modern amenities such as smart TVs and fresh furniture. Although some rooms and facilities show signs of aging and need renovation, the overall quality of accommodation is deemed satisfactory by most guests. Positive highlights include fragrant rooms, external blinds for light control and the pet-friendly policy.
Cleanliness is a firm strong point for Hotel Luna with many reviewers noting the well-maintained and hygienic environment. The housekeeping team's dedication ensures clean rooms and common areas, although some inconsistency in cleaning standards is occasionally noted.
The standout feature of Hotel Luna is undeniably its staff, who are frequently commended for their friendliness, professionalism and helpfulness. The reception team, along with the broader hotel staff, ensures a warm and hospitable atmosphere, significantly contributing to the hotel's positive reputation.
Wifi at Hotel Luna generally meets guest expectations with many appreciating the stable and reliable connection. However, some room for improvement exists due to occasional issues with accessibility and consistency.
Family travelers will find Hotel Luna accommodating, thanks to family-friendly amenities and activities such as a children's playground and a kids' play area near the breakfast section. These features make the hotel particularly suitable for those traveling with young children.
Finally, the beds receive mixed reviews; while many guests find them comfortable and suitable for a good night's sleep, others experience issues with hardness, wear and general discomfort.
In summary, Hotel Luna offers a combination of prime location, excellent breakfast, friendly staff and clean accommodations, making it a preferred stay for both leisure and business travelers, despite minor areas needing improvement.
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