5-Star HotelSummary of reviews related to the '5 Star' categoryThistle Johor Bahru is often perceived by guests as falling short of its five-star rating. Many reviews point out that it does not meet the high expectations typically associated with a five-star establishment. Several guests mentioned disappointment with the overall provision of services and facilities, noting that the rooms and amenities did not live up to the standard. The appearance and condition of the rooms were frequently described as old and worn-out, which detracts from the luxury experience usually associated with such a high rating. Long queues for breakfast and other service inefficiencies also contributed to the overall sentiment that the hotel is more aligned with a three-star rating rather than the advertised four to five stars. While it might have once been a reputable and lovely hotel deserving of a five-star award, current reviews suggest it is no longer at that level of excellence.
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