VidaMar Resort Hotel Madeira - Dine Around Half Board
Hotel in Funchal
Funchal > Funchal Sao Pedro
8.4
Very Good
From $250
From $250
5-Star HotelSummary of reviews related to the '5 Star' categoryThe VidaMar Resort Hotel Madeira - Dine Around Half Board has received mixed reviews from guests regarding its 5-star rating. Some guests felt that the hotel was quite old and not worth the 5-star rating, while others believed that the facilities fully lived up to their expectations. The hotel has stunning views and a generous outdoor pool area with beautiful swimming pools. The staff are friendly, helpful and attentive and the food is generally appetizing. However, some guests found the food not up to par for a 5-star hotel and criticized the lack of attention to detail when it came to cutlery, table settings and the lack of coffee served at the table. Many guests also found the internet service unacceptable and the decor uninspiring. Nonetheless, some guests highly recommend the hotel and describe it as excellent.
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Saccharum - Resort and Spa - Savoy Signature
Resort in Calheta
Calheta > Calheta
9.1
Excellent
From $236
From $236
5-Star ResortSummary of reviews related to the '5 Star' categorySaccharum - Resort and Spa - Savoy Signature is a stunning five-star hotel located in a fantastic location that provides an exceptional experience. Guests have described the hotel as a fabulously beautiful hotel that is a must-visit for travellers. The hotel is known for being true to its five-star rating with every part of the hotel deserving praise from its guests. However, some guests feel there is room for improvement, mentioning amenities like the lack of coffee machines in the room. On the other hand, one cannot deny the exemplary service from the reception to the housekeeping with staff always displaying a remarkable level of warmth and friendliness. Overall, Saccharum - Resort and Spa - Savoy Signature is an excellent hotel, truly deserving of its five-star rating.
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Melia Madeira Mare
Hotel in Funchal
Funchal > Funchal Sao Pedro
8.8
Excellent
From $138
From $138
5-Star HotelSummary of reviews related to the '5 Star' categoryMelia Madeira Mare is a stunning five-star hotel located in a beautiful location. While some reviews note that the rooms and breakfast may not meet full five-star expectations, the hotel's staff and overall amenities are consistently praised. The hotel staff go above and beyond to ensure the highest standards are maintained. While some suggest a renovation may be necessary, the hotel is an excellent choice for travelers looking for a 3+/4-star experience with the added benefits of a five-star hotel.
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The Cliff Bay - PortoBay
Hotel in Funchal
Funchal > Funchal Sao Pedro
9.3
Excellent
From $333
From $333
5-Star HotelSummary of reviews related to the '5 Star' categoryThe Cliff Bay-PortoBay is a classic 5-star hotel in Funchal with over 100 certifications and awards from various travel companies and review sites. While some guests found the hotel exceptionally good and the staff kind and friendly, others felt that the facilities and services did not live up to the high standards of a 5-star hotel. The spa and Michelin restaurant were highlights, but some felt that the bathrooms and cleanliness could use an update. Prices were also noted as being high, but overall the hotel was described as a real 5-star holiday experience. Booking restaurants via phone and a few other small issues were mentioned, but the majority of guests rated The Cliff Bay-PortoBay as a best five-star stay and a high-level accommodation option in the Funchal hotel scene.
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Royal Savoy - Ocean Resort - Savoy Signature
Hotel in Funchal
Funchal > Funchal Sao Pedro
9.0
Excellent
From $233
From $233
5-Star HotelSummary of reviews related to the '5 Star' categoryIncredible, stunning, fantastic - These are just a few words that guests use to describe the Royal Savoy - Ocean Resort - Savoy Signature. The hotel is rated 5 stars and it lives up to its exceptional reputation with its beautiful views of the ocean and top-notch facilities. However, one guest did note that they encountered a poor attitude from the restaurant staff when requesting a non-alcoholic drink. But overall, visitors highly recommend this wonderful discovery in Madeira as a top hotel with a great location. The hotel is excellent, providing guests with everything they could want or need during their stay.
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Pestana Carlton Madeira Ocean Resort Hotel
Hotel in Funchal
Funchal > Funchal Sao Pedro
8.4
Very Good
From $130
From $130
5-Star HotelSummary of reviews related to the '5 Star' categoryThe Pestana Carlton Madeira Ocean Resort Hotel has mixed reviews from guests. Some rave about the exceptional staff and excellent service, calling it one of the best hotels they've stayed in. However, others found the lack of working heating and outdated facilities disappointing for a supposed 5-star hotel. Several guests noted the need for renovations and updates and some were unhappy with the cleanliness or comfort of their rooms. Many were unimpressed with the breakfast and the use of frozen potatoes for a high-end hotel. Despite the hotel's rating, some guests felt it fell short of true luxury standards. However, others had a fantastic stay and wholeheartedly recommend the hotel.
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BIO Hotel - Hotel Quinta da Serra
Camara de Lobos > Estreito De Camara De Lobos
8.5
Very Good
From $120
From $120
5-Star HotelSummary of reviews related to the '5 Star' categoryBIO Hotel - Hotel Quinta da Serra, a true 5-star hotel located in a calm and verdant park, offers a comfortable stay with facilities such as a pool, sauna and an organic garden that complements the dining experience. The rooms and bathrooms could use a renovation as they are not up to the level of a 5-star hotel. Some guests found the restaurant quality to be a missed opportunity with little variety and low quality products, but the chef's dishes were still a highlight. While some guests found the service disappointing and not living up to the 5-star rating advertised, others had a pleasant experience with staff. The hotel is an uninspired choice for some, but most guests had a comfortable stay and enjoyed the amenities offered.
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Pestana Grand Ocean Resort Hotel
Hotel in Funchal
Funchal > Funchal Sao Pedro
8.4
Very Good
From $179
From $179
5-Star HotelSummary of reviews related to the '5 Star' categoryThe Pestana Grand Ocean Resort Hotel is an exceptional five-star hotel that provides fantastic facilities and services. The hotel's location is five-star with the best views from the balcony, overlooking the ocean and pool. Guest relations and staff are excellent, making visitors feel welcome and appreciated. However, some guests feel that the hotel falls short of five-star standards, such as the buffet dinner not meeting expectations and needing improvement. The beds and mattresses could be better and some areas need cleaning. Overall, the hotel justifies its five stars, but there is room for improvement in various aspects to match the high expectations of a luxury hotel.
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Savoy Palace - The Leading Hotels of the World - Savoy Signature
Hotel in Funchal
Funchal > Funchal Sao Pedro
9.3
Excellent
From $303
From $303
5-Star HotelSummary of reviews related to the '5 Star' categorySavoy Palace - The Leading Hotels of the World - Savoy Signature is a five-star hotel that promises exceptional luxury and service. While some guests find the hotel to be superb and wonderful with great facilities, others believe that it falls short of 5-star service and lacks little touches that should be routine in a hotel of this caliber. The hotel, however, is generally considered a fantastic and enjoyable stay with staff that are polite and accommodating, making guests feel welcome. Some guests also commented on the lack of flexibility in services, breakfast and staff training. Despite its flaws, the hotel stands out with its premium services and class that make it a hotel of 5-star level deserving its Leading Hotels of the World title.
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Pestana Casino Park Hotel & Casino
Hotel in Funchal
Funchal > Funchal Sao Pedro
8.2
Very Good
From $137
From $137
5-Star HotelSummary of reviews related to the '5 Star' categoryThe Pestana Casino Park Hotel & Casino receives mixed reviews from its guests, particularly regarding its five-star rating. While some patrons appreciate the stunning views, delicious food and comfortable rooms, others feel the hotel fails to deliver the luxurious experience expected from a five-star establishment. Positive comments highlight satisfactory cleanliness and the attentive efforts of the staff, which contribute to an overall pleasant stay. However, many guests believe the service, amenities and facilities fall short of five-star standards, comparing them instead to a three or four-star level. Critics frequently mention the hotel's outdated decor, subpar room arrangements and other maintenance issues like old sunbeds and clogged sinks. Breakfast quality and variety also drew criticism with some feeling it did not meet five-star expectations. Ultimately, while some guests find the experience adequate for the price, there is a prevalent sentiment that Pestana Casino Park Hotel & Casino needs significant improvements to be truly worthy of its five-star rating.
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The Vine Hotel
Hotel in Funchal
Funchal > Funchal Sao Pedro
8.8
Excellent
From $195
From $195
5-Star HotelSummary of reviews related to the '5 Star' categoryThe Vine Hotel in Funchal boasts a stylish design and exceptional rooftop bar and swimming pool for guests to enjoy. Although some reviewers noted that certain amenities like tea/coffee in the room and mini bar service should be free and readily available, others raved about the hotel's ideal location in the city center with plenty of nearby restaurants, helpful and friendly staff, great breakfast buffet and parking availability. Despite some mixed opinions on whether the hotel truly deserves a five-star rating, most guests deemed their stay here as exceptional, superb, fantastic and one of the best in Funchal. Overall, The Vine Hotel offers a high standard of comfort and luxury that is highly recommended for anyone visiting Funchal.
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Quintinha Sao Joao Hotel & Spa
Hotel in Funchal
Funchal > Funchal Sao Pedro
8.9
Excellent
From $148
From $148
5-Star HotelSummary of reviews related to the '5 Star' categoryThe Quintinha Sao Joao Hotel & Spa in Madeira may not live up to some guests' expectations of a 5-star experience with some noting outdated decor and uncomfortable furniture. However, many consider it to be a charming and luxurious stay with exceptional service, worthy of its star rating. The hotel is located in a beautiful setting and provides a peaceful haven for guests. While some commented on guests not adhering to a dress code during breakfast, overall, the hotel appears to provide a superb and memorable experience.
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Enotel Lido - All Inclusive
Hotel in Funchal
Funchal > Funchal Sao Pedro
8.9
Excellent
From $238
From $238
5-Star HotelSummary of reviews related to the '5 Star' categoryEnotel Lido is a hotel that has received mixed reviews from its guests. While some praise it as a top-notch 5-star hotel, others have raised doubts about this rating. The facility offers all-inclusive service, but some guests believe it needs improvements to fully deserve a 5-star rating. One visitor was disappointed with the lack of variety in meals, especially at lunchtime, while another was unhappy with the quality of food. Some guests gave great compliments about the food and service, despite the mediocre quality for a five-star rating.

The hotel needs to provide more training to staff to reach the level of a 5-star hotel, according to some guests. In general, most guests agreed that the hotel is worthy of a 5-star rating, if it provides certain necessary services and amenities. For instance, some guests mentioned the need for fresh juice and better food quality.

Despite the mixed reviews, many guests praised the hotel, calling it a magnificent, excellent and first-rate facility. If you're planning to stay at Enotel Lido, it's important to set your expectations accordingly and you might need to look past the flaws to enjoy the hotel's various amenities.
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Reid's Palace, A Belmond Hotel, Madeira
Hotel in Funchal
Funchal > Funchal Sao Pedro
9.5
Excellent
From $522
From $522
5-Star HotelSummary of reviews related to the '5 Star' categoryReid's Palace, A Belmond Hotel in Madeira is a premier historic jewel and a world-class hotel. Guests rave about the spectacular property and exceptional service, making it the best hotel they have ever stayed in. Couples who have stayed in over 300 "5-star hotels" during their travels noted that Reid's Palace is impeccable. The hotel receives superb and exceptional ratings from guests who praise the staff's friendly and helpful nature. Visitors marvel at the hotel's location and the speed of the room service. The services and attention at the hotel are precisely what you would expect from a modern palace. However, some guests noticed erratic service levels and a slow response to the mask mandate. The breakfast buffet during Covid and the unattractive rectangular pool are also drawbacks. Nonetheless, Reid's Palace is a true five-star hotel that provides all the amenities and services that one would expect from such a grand hotel.
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Pestana Porto Santo Beach Resort & SPA
Hotel in Porto Santo
Porto Moniz > Seixal
8.3
Very Good
From $208
From $208
5-Star HotelSummary of reviews related to the '5 Star' categoryThe Pestana Porto Santo Beach Resort & SPA has received mixed reviews regarding its five star rating. Some guests feel that the hotel is not up to par and does not offer the facilities and services expected of a five star resort. Complaints include poor maintenance, lack of amenities, small and outdated TVs and subpar food choices. Despite this, some guests had a fantastic experience and would recommend the hotel. However, it is suggested that improvements should be made in order to meet the expectations of a five star hotel.
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Casa Velha do Palheiro Relais & Chateaux
Hotel in Funchal
Funchal > Funchal Sao Pedro
9.2
Excellent
From $248
From $248
5-Star HotelSummary of reviews related to the '5 Star' categoryCasa Velha do Palheiro Relais & Chateaux is a stunning hotel that truly deserves its Relais & Chateaux label. Guests are blown away by the beautiful surroundings, including the impressive Palheiro gardens. The hotel's country house atmosphere is both stylish and relaxing, making guests feel like they're in a home away from home. However, some guests felt that the facilities and services didn't quite meet their expectations for a five-star hotel, including the limited breakfast. Despite this, most visitors agree that Casa Velha do Palheiro is an exceptional hotel and one of the most beautiful in the world.
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Quinta Mirabela - Design Hotel
Hotel in Funchal
Funchal > Funchal Sao Pedro
8.7
Very Good
From $128
From $128
Info Categories
5-Star Hotel


Boutique-style Hotel


Luxury Hotel


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The Reserve - The Leading Hotels of the World - Savoy Signature
Hotel in Funchal
Funchal > Funchal Sao Pedro
9.3
Excellent
Info Categories
5-Star Hotel


Hotel with Parking

EV charging stations  


Luxury Hotel


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Pestana Royal All Inclusive Ocean & Spa Resort
Hotel in Funchal
Funchal > Funchal Sao Pedro
7.9
Good
From $204
From $204
5-Star HotelSummary of reviews related to the '5 Star' categoryPestana Royal All Inclusive Ocean & Spa Resort, while promoting itself as a five-star destination, has received numerous reviews expressing disappointment regarding its overall quality and services. Guests consistently noted that the hotel does not meet the standards typically associated with a five-star rating. Many were dissatisfied with the variety and quality of meals, describing them as limited and tasteless despite the promise of themed dining experiences. Additionally, the rooms were often criticized for being dated with noticeable stains on carpets and faded furniture, contributing to an overall musky odor. Common areas, such as the restaurant and pool, were also points of contention with reports of excessive noise and a lack of adequate outdoor seating and the pool being unheated. A significant renovation and more friendly staff were frequently mentioned as necessary steps to meet the expectations for a five-star establishment. Overall, the consensus from the reviews is that Pestana Royal All Inclusive Ocean & Spa Resort does not currently justify its five-star claims.
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Pestana Colombos Premium Club - All Inclusive
Resort in Porto Santo
Porto Moniz > Seixal
7.8
Good
From $486
From $486
5-Star ResortSummary of reviews related to the '5 Star' categoryPestana Colombos Premium Club - All Inclusive is a great place for vacations with spacious and naturally lit rooms, a good and varied breakfast and ample, well-equipped swimming pool areas with support buffets during the day. The staff is friendly, but some guests noticed inadequate preparation for a five-star hotel. Unfortunately, the hotel seems to disappoint some visitors who claim the all-inclusive package is misleading and the food quality is poor and low for this level of accommodation. Some guests even argue that the facilities and services are not worth a five-star rating, although the price is high. Overall, the hotel requires some improvement, but it still provides an enjoyable stay at a fair price.
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