5-Star Hotels, Apartments, Vacation Homes, Aparthotels in Merseyside

Hotel 21

Hotel in Southport

8.5

Very Good

From $163

Info Categories

5-Star Hotel

Luxury Hotel

Family Friendly Hotel

The Municipal Hotel Liverpool - MGallery

Hotel in Liverpool

8.8

Excellent

From $134

5-Star HotelSummary of reviews related to the '5 Star' categoryReviews of The Municipal Hotel Liverpool - MGallery reveal a mixed consensus about its five-star rating. The hotel boasts beautifully restored and decorated interiors with an exceptional and classy environment that could meet five-star standards in terms of ambiance and design. Guests described the decor as stunning and the overall quality of the hotel as luxurious. The staff, particularly Nick the manager, received high praise for exceptional service, which some guests did label as five-star.

However, many guests felt that the hotel fell short of true five-star experiences. Common complaints included the lack of basic amenities such as bathrobes and slippers, slow bar service and the need for guests to pay extra for access to the swimming pool and other facilities. The breakfast was frequently criticized for its sparse selection and perceived poor value, failing to meet guests' expectations of a five-star establishment.

While some aspects of the customer service were applauded, inconsistent housekeeping and other service shortfalls were noted. The hotel may offer a prestigious setting and stylish environment, but it lacks certain elements and efficiencies that are typically associated with a true five-star experience.

In summary, while The Municipal Hotel Liverpool - MGallery presents a luxurious and visually impressive stay, it misses the mark on several key five-star service and amenity expectations, making it feel more akin to a four-star experience for many guests.
Show more

Trueman Court Luxury Serviced Apartments

Aparthotel in Liverpool

9.1

Excellent

Info Categories

5-Star Aparthotel

Luxury Aparthotel

Aparthotel with Free Wi-Fi

Beach Suites

Hotel in Southport

7.7

Good

Info Categories

5-Star Hotel

Luxury Hotel

Hotel with Free Wi-Fi

Grade 2 Listed Apartment, Southport Promenade

Apartment in Southport

9.6

Excellent

From $254

Info Categories

5-Star Apartment

Luxury Apartment

Dog Friendly Apartment

The Royal Crest

Hotel in Liverpool

7.2

Good

Info Categories

5-Star Hotel

Luxury Hotel

Cheap Hotel

Titanic Boat

Boat in Liverpool

6.5

Rated

From $340

Info

Approaching to the 30 James street the home of the Titanic will appear. This themed hotel is anchored in the Albert Dock, close to the Merseyside Maritime Museum and the city center. In this luxury hotel up to 8 guests can be accommodated.

Categories

5-Star Boat

Luxury Boat

Dog Friendly Boat

Dogs Stay Free