5-Star Hotels, Resorts, Guesthouses in Penang

Hotel Equatorial Penang

Hotel in Bayan Lepas

8.9

Excellent

From $28

Info Categories

5-Star Hotel

Hotel with Parking

EV charging stations

Luxury Hotel

M23 Home Away - BLACK . WHITE Designer Space

Guest House in Bayan Lepas

8.2

Very Good

From $20

Info Categories

5-Star Guest House

Luxury Guest House

Guest House with Swimming Pool

Outdoor Pool

Bayu Emas Guesthouse Apartment

Guest House in Batu Feringgi

7.9

Good

Info Categories

5-Star Guest House

Luxury Guest House

Guest House near The Beach

Eastern & Oriental Hotel

Hotel in Georgetown

8.8

Excellent

From $178

5-Star HotelSummary of reviews related to the '5 Star' categoryThe Eastern & Oriental Hotel, nestled in Penang, is a magnificent 5-star hotel, offering exceptional value for money. With its colonial elegance and modern comforts, it provides a slice of calm and luxury perfect for escaping the heat. Guests have described it as an amazing, superb and wonderful hotel, providing an unforgettable experience. The hotel boasts spacious rooms with huge bathrooms and is highly recommended for a 5-star stay in Penang. While some guests noted room cleanliness and F&B could be improved, the unique heritage building and exceptional service make it the only place to stay in Penang. Overall, the Eastern & Oriental Hotel is the ultimate choice - a brilliant combination of old-world charm and modern conveniences; it IS the best hotel in Malaysia.
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G Hotel Kelawai

Hotel in Georgetown

8.8

Excellent

From $94

Info Categories

5-Star Hotel

Hotel with Swimming Pool

Infinity Pool Panoramic View Pool Outdoor Pool

Hotel with Parking

EV charging stations

Lone Pine, Penang, a Tribute Portfolio Resort

Hotel in Batu Feringgi

8.2

Very Good

From $109

5-Star HotelSummary of reviews related to the '5 Star' categoryLone Pine, Penang, a Tribute Portfolio Resort has received a mix of feedback regarding its rating and services. While many guests described their experience as exceptional and expressed a strong sentiment of luxury, some felt that the resort fell short of a true five-star standard.

Many highlighted the hotel as deserving of its five-star label, noting the overall atmosphere and ambiance contributed to a first-class experience. However, there were observations that not all aspects met these high expectations. Some guests felt that the food quality was on par with a three-star dining experience despite the hotel's five-star rating. Others mentioned incidents that were atypical for a five-star hotel, such as delayed housekeeping services and the need to request amenities that should have been readily available, like bathrobes.

Moreover, there were comments about service inefficiencies, particularly difficulties in reaching the reservation desk via phone. These inconsistencies left some guests feeling that their stay, although enjoyable, did not fully align with the premium promise of a five-star establishment.

In summary, while Lone Pine, Penang, a Tribute Portfolio Resort has significant strengths, it appears that there are specific areas in customer service and amenities where enhancements could elevate the guest experience to consistently match its prestigious rating.
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Hard Rock Hotel Penang

Resort in Batu Feringgi

8.7

Very Good

From $106

5-Star ResortSummary of reviews related to the '5 Star' categoryHard Rock Hotel Penang garners praise for its high-end accommodations and exceptional service, aspects one would expect from a five-star hotel. Many visitors commend it for being very deserving of a five-star status with facilities and room standards that match international expectations. The big rooms, classy atmosphere and clean environment contribute significantly to its five-star equivalent rating. The hotel's proximity to the beach adds an extra charm, making it a popular choice for a luxurious getaway.

However, not all aspects live up to the five-star promise. While some guests find the dining experience aligns with five-star expectations, others feel the food selection is limited and the taste is below average, not up to the five-star standard. Service quality, too, receives mixed reviews with some finding it above par, while others feel it could be improved to match the high-end accommodations and facilities.

Overall, Hard Rock Hotel Penang stands out as an excellent and classy choice for travelers, particularly those looking for a lively and comfortable stay opposite the beach, though its dining options may not consistently meet the highest expectations.
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Gurney Bay Hotel, A PARKROYAL Partner Hotel

Hotel in Georgetown

8.7

Very Good

From $58

Info Categories

5-Star Hotel

Hotel with Swimming Pool

Outdoor Pool

Hotel with Free Wi-Fi

PARKROYAL Penang Resort

Resort in Batu Feringgi

8.9

Excellent

From $106

5-Star ResortSummary of reviews related to the '5 Star' categoryPARKROYAL Penang Resort has received a mix of reviews regarding its five-star rating, facilities and services. Visitors have praised the resort's excellent customer service, superb overall experience and top-notch amenities. Many highlight the exceptional quality and luxury accommodation, often referring to it as a truly five-star resort. The location is celebrated for its beautiful landscaping and great setting, making it a highly recommended destination for families and couples.

However, there are some reservations about whether the resort consistently meets five-star standards. While numerous guests express satisfaction with the splendid five-star experience and great rooms, others feel that certain aspects, such as the breakfast and general vibe, fall short of five-star expectations. Despite these criticisms, the hotel is frequently noted for its excellent facilities, wonderful service and the welcoming nature of its staff, suggesting that many guests find their stay worth every penny. Overall, PARKROYAL Penang Resort offers a luxurious experience with plenty of amenities and services that leave most guests eager to return.
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The Light Hotel Penang

Hotel in Perai

8.9

Excellent

From $74

5-Star HotelSummary of reviews related to the '5 Star' categoryThe Light Hotel Penang consistently lives up to its reputation as a 5-star establishment, delivering an exceptional level of service starting from the lobby desk to the bellhop. The hospitality is impeccable with reception and lobby staff maintaining punctuality and high standards that align with its 5-star status. Guests have praised the dining experience, noting that all three meals reflect the luxury expected of a high-end hotel.

The amenities provided are also top-notch, ensuring an all-encompassing 5-star experience. The service stands out in comparison to other 5-star hotels with many guests highlighting that it's the best they've encountered so far. The staff's excellence significantly contributes to the overall satisfaction, solidifying The Light Hotel Penang’s position as the best hotel in Seberang Jaya.
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G Hotel Gurney

Hotel in Georgetown

8.7

Very Good

From $110

Info Categories

5-Star Hotel

Hotel with Swimming Pool

Rooftop Pool Children's Pool Outdoor Pool

Hotel with Free Wi-Fi

Lexis Suites Penang

Hotel in Bayan Lepas

8.4

Very Good

From $89

5-Star HotelSummary of reviews related to the '5 Star' categoryLexis Suites Penang is described in several guest reviews as a hotel that doesn't quite live up to its five-star rating. Several guests have noted that the facilities and food quality align more with three-star or even two-star standards. Common issues highlighted include malfunctioning lifts, poor maintenance and cleanliness concerns, particularly regarding the private pools. The service provided has also been criticized as not meeting five-star expectations.

However, there is a blend of contrasting opinions as well. Some guests have labeled the hotel as a premium and exclusive destination, making it a top pick for travelers. Despite mixed reviews about its five-star status, some visitors still highly recommend the hotel. These differing perspectives suggest that while the hotel may have its drawbacks, it continues to be a favored choice for certain guests.
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23 Love Lane Hotel

Hotel in Georgetown

8.9

Excellent

From $87

Info Categories

5-Star Hotel

Boutique-style Hotel

Luxury Hotel

Shangri-La Rasa Sayang, Penang

Resort in Batu Feringgi

8.5

Very Good

From $167

5-Star ResortSummary of reviews related to the '5 Star' categoryShangri-La Rasa Sayang in Penang is a top-notch five-star hotel that exceeds expectations. Guests have praised the hotel as one of the best they have stayed in through decades of travel and lauded the exceptional service and facilities. Some guests mentioned that the coffee at breakfast could use improvement, but that was the only minor criticism in an otherwise fabulous stay. The hotel is set in a tropical paradise and offers a tranquil retreat for guests. Overall, it is an amazing and perfect place for a relaxing getaway in Penang.
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Bertam Resort,Penang

Hotel in Kepala Batas

8.8

Excellent

5-Star HotelSummary of reviews related to the '5 Star' categoryBertam Resort in Penang boasts a spacious environment with five-star amenities, enhancing its appeal as a comfortable and beautiful place to stay. However, several comments highlight that some aspects, such as the quality of food at the restaurant and additional charges for drinking water, fall short of what is expected from a five-star hotel. Pricing is considered reasonable for a superior room and breakfast, adding value to the overall experience. The hotel is new, which likely contributes to its fresh and inviting atmosphere. While it has many positive features, a few areas might require attention to align completely with five-star standards.
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Angsana Teluk Bahang, Penang

Hotel in Batu Feringgi

8.8

Excellent

From $106

5-Star HotelSummary of reviews related to the '5 Star' categoryAngsana Teluk Bahang, Penang is frequently acknowledged as a five-star hotel with many guests emphasizing its cleanliness, hospitality and the overall amazing experience. Descriptors like 'pure class,' 'exceptional,' and 'paradise' suggest that many visitors find it to be an outstanding destination. Guests often recommend the hotel, citing its beautiful views and exceptional atmosphere.

However, not all feedback is glowing. While the hotel carries a five-star rating, there are noted discrepancies in some areas of service and infrastructure. Some guests felt that the reception staff's behavior and room service timing did not meet five-star standards. Breakfast quality and restaurant food also received criticism with some reviewers finding them lacking given the hotel's rating and room rates.

Overall, while Angsana Teluk Bahang, Penang is celebrated for its ambiance and setting, some aspects of service and amenities have room for improvement to fully align with its five-star status.
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Amari SPICE Penang

Hotel in Bayan Lepas

8.9

Excellent

From $85

5-Star HotelSummary of reviews related to the '5 Star' categoryAmari SPICE Penang is a five-star hotel that delivers a blend of modern luxury and high-quality service. Reflecting its rating, the hotel features decor and amenities that exceed expectations and provide a pampering experience. Luxurious and clean rooms come fully serviced, ensuring comfort in every detail with high-quality fittings that enhance the opulent feel. Both the staff's friendliness and professionalism consistently stand out, contributing to the overall five-star atmosphere.

Guests frequently highlight the hotel's overall cleanliness, describing it as immaculate and of a very high standard. With every aspect designed to offer a luxurious experience, from the top-class food to the functional amenities, the hotel ensures its guests enjoy a true five-star stay. As a new hotel, it represents high-quality accommodation and promises to maintain its top-tier standards moving forward.
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The Prestige Hotel Penang, a Member of Design Hotels

Hotel in Georgetown

8.8

Excellent

From $110

5-Star HotelSummary of reviews related to the '5 Star' categoryThe Prestige Hotel Penang, a Member of Design Hotels garners mixed reviews regarding its five-star rating and services. While the ambiance and some aspects of service align with five-star expectations, several guests feel that certain elements fall short. Notably, the breakfast offerings and buffet left many unimpressed, suggesting that the hotel could improve in this area. Despite the setbacks, the hotel's atmosphere and staffing receive positive remarks, reflecting a commendable effort towards maintaining high standards. However, the overall consensus indicates that the hotel does not fully meet the levels expected from a five-star establishment, leading some to rate it closer to 4 or even 3.5 stars.
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