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Summary of reviewsGrand Hotel Riviera - CDSHotels offers a highly praised experience with a few areas for improvement, standing out for its exceptional location, breakfast, cleanliness and staff.
The hotel's prime location between Santa Maria al Bagno and Santa Caterina provides stunning views of the turquoise sea and easy access to the heart of Puglia, including nearby Gallipoli and Nardò. The beachfront position, modern amenities, serene environment and direct access to a private beach make it a perfect spot for a tranquil getaway.
Breakfast at Grand Hotel Riviera is frequently highlighted for its quality, variety and abundance. Guests enjoy an extensive selection of both sweet and savory options with high-quality local products and delightful pastries. The ability to dine with scenic beach or pool views further enhances the breakfast experience.
Dinner receives a mix of reviews, though many guests praise the high quality and variety of meals, describing them as comparable to gourmet or Michelin-star quality. The rooftop buffet and dinners under the stars add a memorable ambiance to the dining experience. Some guests, however, note occasional slow service and inconsistencies in food quality.
Rooms are spacious, modern and exceptionally clean, offering comfortable beds and spectacular sea views. The contemporary design and cleanliness extend to the bathrooms and common areas with a serene ambiance enhanced by picturesque surroundings.
Cleanliness is a defining feature with guests consistently commending the hotel's spotless conditions and the diligence of the cleaning staff. This commitment to hygiene is evident throughout the property, including the well-maintained pool area.
The staff earns high marks for their friendliness, professionalism and attentiveness. From the front desk to the restaurant, the team's accommodating nature and multilingual capabilities ensure a warm and efficient service experience for guests.
The spa, although small, is praised for its relaxing atmosphere and quality massages, providing a soothing retreat. The pool facilities, featuring a lovely sea view, comfortable loungers and a serene garden setting, are also highly appreciated.
Parking is convenient and secure, though some guests find the daily fee excessive. For families, the hotel excels with amenities like a kids club, free bicycles with child seats and special events, making it an ideal destination for family holidays.
While some guests note mixed experiences with the beds and certain four-star standards, the overall sentiment leans towards a positive experience. Grand Hotel Riviera - CDSHotels is recommended for its beautiful location, excellent service and high-quality amenities, offering a delightful coastal escape.
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