Hotel with ParkingSummary of reviews related to the 'Parking' categoryParking at the DoubleTree by Hilton Stoke-on-Trent appears to be a mixed experience for guests. On the positive side, visitors frequently noted the ample parking availability and its convenience with plenty of parking spaces and easy access making the process hassle-free. The parking area was described as secure and clean with a special mention of its proximity to Alton Towers, enhancing its appeal for families and visitors to the theme park.
However, several guests were disappointed by the additional parking fees, often expressing surprise at the £5 per day charge, which was not consistently communicated at the time of booking. Some reviews highlighted frustration over discrepancies between advertised free parking and the actual charges upon arrival. Additionally, while there are blue badge parking spaces available, some found these to be limited.
Overall, while parking is straightforward and ample at the hotel, the extra cost and inconsistent communication regarding fees were noted drawbacks. This combination of ease of parking and unexpected charges shaped a varied guest experience.
Show moreRead review summaries for all categories