Summary of reviews related to the 'Accessible' categoryThe York Pavilion Hotel, Sure Hotel Collection by Best Western, offers a mix of accessibility features with some areas of improvement noted by guests. Positively, the hotel is easily accessible from the southern ring road and boasts free disabled parking. Its location is also highly convenient, being close to York with easy access to the city center via a park and ride service. Despite the hotel having no lift, guests noted that the downstairs rooms are ground floor accessible and some accessible rooms even come with courtyard garden doors, which is beneficial for people with limited mobility.
However, there were several concerns raised regarding its facilities for guests with disabilities. Some noted that while their accessible rooms were spacious and lovely, there were issues such as showers over baths which could be challenging for those with poor mobility. Additionally, the narrow and steep stairs to certain rooms were found unsuitable for disabled guests. Another significant concern was the allocation of disability rooms with one guest mentioning that the room they had booked for their mother was given to another guest, indicating potential room management issues.
Overall, while the York Pavilion Hotel offers good accessibility in terms of location and parking, there is room for improvement in the specific design and management of their accessible facilities. Show more
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Questionnaire
To whom is your hotel/accommodation accessible? People who use a wheelchair
Is there level-access route (might include lifts) from the road to the rooms?Yes, to certain rooms
Are there any facilities that guests who use a wheelchair cannot reach?Yes Please specify: Some bedrooms
Are there designated parking spaces for people with disabilities?No
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: 1 Twin fully accessible.
In the rooms, does the toilet have support handrails?Yes, in certain rooms Please specify: 1 Twin
Are wheelchairs offered to guests who do not come with their own?Νο
Accessible HotelSummary of reviews related to the 'Accessible' categoryThe 'ibis York Centre' has garnered various reviews from guests regarding its accessibility for those with disabilities. Guests have highlighted that the hotel layout is generally accessible with a wheelchair lift available to reception. Some guests appreciated that the hotel could accommodate requests for accessible rooms on the ground floor, which was particularly beneficial for those with mobility issues or using wheelchairs. The location of the hotel is highly praised, being very close to York Minster, the train station and other local attractions, making it convenient for guests to explore the city.
However, there are several areas where the hotel could improve. The lifts were noted to be unreliable and not sufficiently accessible. The bathroom tiles were considered hazardous and the hotel would benefit from installing grab rails in showers. Parking was another concern, described as small and tight, making it challenging for disabled and elderly guests to maneuver. Additionally, the slightly hilly terrain around the hotel was not ideal for wheelchair users.
Despite these drawbacks, the considerate and friendly staff received positive mentions for their helpfulness and willingness to accommodate specific needs, such as changing rooms or offering a friendly welcome. Overall, while the hotel provides some accessibility features and enjoys a prime location, there are areas that require attention to better serve disabled guests. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryGuests with disabilities will find accessing DoubleTree by Hilton York a breeze with their disabled parking being noted as excellent. While some guests have had difficulty reaching their rooms with steep stairs and distant lifts, accessible rooms are available upon request. Positive comments included being pleasantly surprised with no stairs and accessible rooms being described as such. A warning to note was one guest stating very steep steps into the bathroom being potentially dangerous. Overall, accessibility was noted as easy to find and disability parking was excellent. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryThe Dean Court receives mixed but largely favorable feedback regarding its accessibility for guests with disabilities. Many guests appreciated the hotel's accessible location and noted that the property itself is largely accessible. Specific praise was directed towards the wheelchair-accessible rooms and well-maintained accessible facilities. The ground-floor rooms were highlighted as being particularly suitable for individuals with mobility issues.
However, the hotel has some areas that may pose challenges for people with disabilities. The lack of an elevator and an access ramp were noted as significant limitations. Some guests found the room layouts somewhat difficult to navigate and the sliding shower doors were considered less than optimal for those with limited mobility. Despite these issues, the staff were frequently mentioned as being helpful with disability assistance, enhancing the overall accessible experience at The Dean Court. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryHotel Indigo York, an IHG Hotel, offers several accessibility features that cater to guests with disabilities, ensuring a comfortable stay close to York’s vibrant city center. The hotel boasts easy access to all major attractions and is within walking distance to various central spots including the Shambles Market and other key sights.
The wheelchair-accessible bathrooms received positive feedback for their overall design and ease of use, making them highly suitable for guests with mobility issues. Accessible rooms are described as spacious and equipped with necessary accessories to facilitate a comfortable stay. Disabled parking spots are available, enhancing the convenience for those traveling by car.
However, accessibility in certain areas of the hotel presents some limitations. Some guests found the accessible twin rooms to be on the smaller side and noted a few issues such as room smells and dust. Step-free access is provided at the hotel entrance, but not all rooms are easily reachable without steps. The lift, while functional, is modest in size and the hallways can feel cramped, which might be a constraint for guests using mobility aids.
While the hotel scores high in terms of location and accessibility to the city's attractions, there are areas for improvement. For example, room doors and general design elements could benefit from upgrades to better meet the needs of disabled guests. Despite these minor drawbacks, the hotel’s strategic location and easy access to York’s offerings make it a convenient choice for travelers with disabilities seeking to explore the city. Show more
Accessible HostelSummary of reviews related to the 'Accessible' categoryYHA York offers spacious and clean accommodations with a focus on accessibility. Guests found the rooms generously sized and many highlighted the ease of access to and from the city, local shops, restaurants and pubs. The common areas were commended for their cleanliness and spaciousness, making them comfortable for socializing.
The hostel is particularly favorable for families and children with multiple reviews noting its family-friendly atmosphere. It is also accommodating for solo travelers and small groups. Despite some challenges, such as the lack of an elevator and the layout being somewhat difficult to navigate in the dark, many guests still found the rooms accessible, including those with disabilities.
The en-suite and disabled access bathrooms were appreciated, although some guests noted that showers could be improved for those with limited mobility. Accessibility to city transport and various points of interest was a major positive note with buses and taxis easily available just outside the hostel.
Overall, YHA York seems to strike a balance between offering accessible facilities and a convenient location, making it a suitable option for a diverse range of travelers seeking a comfortable stay in York. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryMoxy York stands out as a modern, beautifully decorated hotel offering impressive accessibility features tailored to guests with disabilities. The establishment boasts accessible rooms that are both practical and well-suited for those with mobility challenges, alongside accessible public areas that ensure guests can navigate the hotel with ease. Many reviews highlight the availability of wheelchair access, including an elevator, accessible entrances and well-designed rooms.
Parking is convenient and accessible and the hotel’s location further complements its accessibility credentials. Situated within walking distance to York city center and nearby attractions, Moxy York offers easy access to public transport and amenities. The guest experience in terms of accessibility is seamless with good facilities for disabled guests and an attentive staff that ensures all aspects of the accommodation run smoothly.
Guests find that the Wi-Fi connection is effortlessly accessible and the hotel’s setup supports mobile access to rooms. Although there are minor concerns like small corridors and a lack of single beds, the overall feedback underscores the excellent accessibility, making Moxy York an ideal choice for travelers with disabilities. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryHampton by Hilton York has garnered positive reviews for its accessibility features, making it a favorable choice for guests with disabilities. The hotel offers good, clean and spacious rooms specifically designed for wheelchair access. Guests have highlighted the easy accessibility of the hotel facilities, including ramps, elevators and a shower seat. The staff is noted for their helpfulness in assisting disabled guests.
The location is accessible and convenient with York's main attractions and train station within walking distance. The quiet and serene street adds to the overall pleasant experience. The first floor provides easy access to elevators and the hotel ensures smooth entry to all its floors and common areas. Additionally, the gym is ergonomically arranged, catering to various needs.
In summary, Hampton by Hilton York stands out for its well-thought-out accessibility features and prime location, making it a practical option for disabled visitors seeking comfort and ease of movement. Show more
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